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C h i e f E x e c u t i v e O f f i c e r

Search & Selection 2015

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mployers, their insurance companies and third party administrators spend BILLIONS of dollars for their employees’ injury and long term disability exposure …an ever-increasing risk cost center.

he leading, vexing, and seemingly unsolvable, cost driver is employees with injuries leading to ‘CHRONIC PAIN’ costing the employer or insurance carrier hundreds of thousands to millions of dollars per claim due to wage replacement indemnity costs and ever increasing medical pain management costs. The greatest cost driver in the medical area is pharmacy costs, primarily driven by opioid overuse, and medications to control the opioid side effects.

he traditional approach of physician care together with pain medications (the bio-medical model) has not and will not alleviate the problem.

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Up until recently there was no scalable, replicable, cost effective solution to this problem…until Integrated Medical Case Solutions (IMCS Group) pioneered a specialized behavioral health solution.

ver the last twenty years, two intertwined problems, chronic pain and opioid abuse, have inflicted significant harm to injured patients and egregious costs to insurers, employers and society. In the private sector alone, workers’ compensation costs associated with this problem exceed $40 BILLION per annum. The disabling effect of chronic pain and opioid overuse is even higher considering the indemnity effect on the disability insurance market. Payers’ (insurance companies) reaction to this problem was initially slow to develop. It wasn’t until the past couple of years that they began to initiate programs and adopt services to address the problem in a meaningful way.

ground-breaking behavioral health organization, IMCS GROUP is a privately-held company pioneering the first bio-psychosocial (behavioral) approach to pain management within the workers’ compensation and disability industry. Through their extensive network of Behavioral Health Providers, IMCS helps the injured party to heal with minimal aid of costly and oftentimes addictive prescription drugs, which can cost insurance carriers hundreds of thousands, to millions, of dollars per claim.

ayers are turning to IMCS methodologies to identify those with chronic pain and opioid abuse or those ‘at risk’ to have either or both. IMCS is the only network provider of specialized cognitive behavioral therapy solutions for the intertwined problems of chronic pain and opioid abuse.

ounder Michael Coupland (pronounced COPE-land), CPsych, RPsych, CRCA, is one of the top experts in this field. He is a prominent writer and a sought after speaker on the topic of pain, addiction and delayed recovery. In fact, he has developed a brand as THE expert in behavioral health solutions to reduce pain, manage trauma, and curb opioid dependency.

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urther, he has created branded products and services closely aligned with his international recognition as a leader in behavioral health solutions and biopsychosocial services. These brands have rapidly become identified as part of the new language associated with the biopsychosocial (as opposed to the bio-medical) model.

IMCS BEHAVIORAL HEALTH PRODUCTS AND SERVICES COPE with Pain©

COPE with Trauma©

Supervised Withdrawal of Opioids Program (SWOP©)

Functional Psychological Evaluation (FPE)

s the first and only solution that utilizes cognitive behavior therapy (CBT) through Health Providers in Psychology to enable the injured workers to avoid chronic pain and opioid abuse, or to reduce or eliminate it when it has already occurred, IMCS enjoys ‘first mover advantage’ in this space.

he COPE Program is the flagship service of IMCS.

heir strategy is to dominate the as-of-yet untapped niche within the workers’ compensation and disability space.

he past year found the company in the enviable position of having more cases than it could process, along with a 60% increase in revenue. They are currently experiencing rapid growth and seek a best-in-class Chief Executive Officer to lead the company.

IMCS is the only network provider of specialized cognitive behavioral therapy solutions for the intertwined problems of chronic pain and opioid abuse.

MISSION STATEMENT Through innovation, best practices, and a nationwide panel of professionals,

Integrated Medical Case Solutions provides bio-psychophysical and bio-psychosocial assessments and interventions to assist patients, employers, workers’ compensation

and disability organizations with solutions for chronic pain and disability claims within an integrated medical approach.

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PPORTUNITY potentially career defining role, this is an exciting opportunity to shape

the growth of a unique organization that is revolutionizing the workers’ compensation and disability industry by providing lasting solutions for unmet medical needs.

he newly hired CEO will spearhead the entire operations of the organization that is growing dynamically having positioned itself in a very special, nearly untapped niche with the opportunity to “make a market”.

EY RELATIONSHIPS eports to: Board of Directors

irect Reports: All functional heads to include - Sales & Business Development Marketing Clinical Operations Finance Client Services Human Resources

ther Key Relationships: Key Customer Relationships Banking, Finance and Strategic Relationships

COPE OF ACCOUNTABILITIES he Chief Executive Officer (CEO) will be accountable for effectively

leading the daily operations as well as the overall execution of its mission and objectives.

irst and foremost, s/he will take ownership of the execution of the future vision for IMCS Group, its value proposition and strategic plan, and for delivering on the implementation of the strategy in collaboration with the Board and the executive team to bring that vision to reality.

verseeing a team comprising Operations, Finance, Business Development and Clinical, the CEO will develop and effectively drive the operating plan and budget, as well as measure, assess, and deliver continuous improvement upon, the results of operational initiatives.

The Mission… Is quite simple: To provide behavioral health solutions uniquely offered by IMCS as imperative for the employee and the insurer to manage injury and disability.

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Specific Accountabilities include: As the ‘chief organizational strategist’, be the lead architect driving the

development and implementation of a scalable, enterprise-wide, operation plan and organizational performance strategies and programs to ensure IMCS is able to meet and exceed its goals and future growth plans;

Build and maintain all operational processes and policies to ensure world-class client service capability; implement systems and controls, taking the necessary critical steps to ensure best-in-class consistency and client satisfaction while also ensuring cost/resource-effective service delivery;

Meet and/or exceed all agreed to targets of top line revenue growth, gross profit, operating profit and overall company performance;

Drive decisions regarding operational effectiveness, solutions delivery, customer and patient satisfaction, budgets and future growth opportunities, that reflect sound business principles;

Working collaboratively with the Chairman/Founder, support all sales efforts by ensuring full and successful roll-out of client contracts;

Deepen existing client relationships driving a robust pipeline of case management referrals and increasing the resulting revenue per client;

Assess and make necessary changes/improvements to the company technology platform to maximize client servicing results;

Oversee all financial aspects of the organization, including contracts management, the development of an annual operational budget, and full accountability for P&L, Balance Sheet, Cash-flow, Cap-Ex, and ensuring the company delivers the maximum return on invested capital;

Manage banking relationships as well as those with outside financiers;

Develop a sustainable hiring model, including talent planning processes and performance management metrics, to efficiently and effectively deliver sales and operational goals;

Evolve the overall effectiveness of all Direct reports; develop and motivate a dynamic team that is able to maintain and spread the company’s leadership standing within its industry; implement clear, effective performance metrics for the organization as a whole, and as individuals;

Additional Reading Out of 238 million American adults, 100 million live in chronic pain. Ethically, the failure to manage pain better is tantamount to torture. A Nation in Pain offers a sweeping, deeply researched account of the chronic pain crisis.

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Clearly define the values of the organization and instill a sense of personal empowerment and accountability throughout;

Drive a patient-oriented and quality 1st focus throughout the entire organization;

Proactively drive the continued evolution of a positive, collaborative culture, working with the Board, the Chairman, executive team and staff to create exceptional experiences for all internal and external constituencies;

Be an outward champion of the organization and its mission, expanding IMCS Group’s influence throughout the industry, strengthening its reputation for excellence in innovative solutions and flawless execution.

ESIRED QUALIFICATIONS his position requires someone who demonstrates a passion to ensure delivery of best-in-class

operations, processes and solutions across as well as provide responsive internal and external communications. We are searching for an entrepreneurial leader and creative thinker who can design and deliver an operational strategy that will be the cornerstone of the company’s ability to meet it’s growing customer demands.

Experience & Skills Required

Industry Deep familiarity with the worker’s compensation and disability markets is essential and strong preference will be given to those with experience in the following sectors: Third Party Administrators (TPAs), Pharmacy Benefits Managers (PBMs), Independent Medical Examiners (IMEs); consideration will also be give to those with experience in Medical Service Provider Networks, Insurance Brokerage and/or Consultancy in this sector;

Leadership Minimum of 15 years business experience, including 10+ years’ experience in progressively responsible positions managing operational and service delivery teams satisfying the critical demands of large national clients; Strong preference for prior experience managing a network of clinicians;

Entrepreneurial Growth Experience in growing a small-to-mid-size organization, maximizing minimal resources; strong preference for experience in rapid growth that led to a successful equity exit; deep understanding of investor requirements/goals;

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Customer Orientation Highly customer-focused, with track record of partnering effectively across the organization, both internally and externally, exhibiting influence/organizational savvy, execution skills (strategy through implementation) as well as executive presence/impact;

Business Acumen Commercial awareness, financial acumen, as well as demonstrated success in strategic planning and resource management in a fast-paced, speed-to-market environment; superior conceptual and critical thinking skills, a quick learner, high intellectual curiosity, naturally innovative;

Education Bachelor’s degree in psychology, business, or related field; Advanced degree (s) strongly preferred;

Outcome Orientation An outcome-focused individual who sets VERY ambitious, challenging goals, and drives a HIGHLY results-oriented organization;

Passion and Drive High energy, hard-driving and extremely competitive, operating with a sense of urgency, with a deep underlying passion for the industry and delivering a superior customer experience and successful patient outcomes;

Communications/Executive Presence A strong and persuasive communicator, both oral and written, who is most comfortable delivering fact-based arguments, and displays a natural confidence, polish and Board-level presence;

Strong Interpersonal Skills A sense of humility, tactful diplomacy, and ability to influence; the gravitas, self-awareness and leadership to operate at the highest intellectual and strategic levels;

Shaping Change A risk taker who believes s/he can make things happen and embraces opportunities to shape change, using an innate sense of urgency to keep the momentum going forward quickly;

Decisive Focused on the big picture and searching out inventive solutions, this individual will be completely self-assured and decisive, expecting to make the key decisions, and seeing her/himself as a resourceful problem solver.

Behavioral Competencies Required

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OCATION The position is currently based in West Palm Beach, Florida and will include domestic travel.

OMPENSATION

The successful candidate will receive a compelling compensation package. In addition to a base salary and performance-based bonus, the candidate will enjoy significant equity participation and long-term incentives.

PPLICATION PROCESS

Candidates who represent the opportunities and attributes presented in this profile are encouraged to contact Epsen Fuller Group. All inquires are kept strictly confidential and may be made to: Equal Employment Opportunity Epsen Fuller Group shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis. Epsen Fuller Group shall comply with all applicable laws, rules and regulations in the performance of duties pursuant to this project, including but not limited to, Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act, and state and local anti-discrimination laws to the extent applicable.

Thomas Fuller CEO & Managing Partner tfuller@EpsenFuller.com

+1 212-392-4842

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