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Property of Executive Protection Property of Executive Protection Specialist, IncSpecialist, Inc

Executive Protection SpecialistExecutive Protection SpecialistBusiness Safety TipsBusiness Safety Tips

Keeping your business free Keeping your business free from robbery, shop theft and from robbery, shop theft and

fraudfraud

Property of Executive Protection Specialist, Inc

IntroductionIntroduction Most criminals are after quick financial rewards and look for an easy opportunity to steal Most criminals are after quick financial rewards and look for an easy opportunity to steal

something.something.

There are many things that we can all do to make it harder for them.There are many things that we can all do to make it harder for them.

This fact sheet is designed to give some practical tips to improve safety and reduce the This fact sheet is designed to give some practical tips to improve safety and reduce the impact of crime on business.impact of crime on business.

These tips will also assist you in providing a safe place for your employees and customers.These tips will also assist you in providing a safe place for your employees and customers.

We have developed these tips as part of our Business Safety Programs.We have developed these tips as part of our Business Safety Programs.

By using these tips you will help increase community safety and reduce crime.By using these tips you will help increase community safety and reduce crime.

Executive Protection Specialist, Inc look forward to working with you to make your Executive Protection Specialist, Inc look forward to working with you to make your Business Community safe.Business Community safe.

Tamara Garner CEOTamara Garner CEO

Executive Protection Specialist, Inc.Executive Protection Specialist, Inc.


PREVENTION TOPICSPREVENTION TOPICS

RobberyRobbery

Shop TheftShop Theft

FraudFraud

Fire SafetyFire Safety

Injury/IllnessInjury/Illness


CASH HANDLINGCASH HANDLING► Customer service area should be clearly visible from the Customer service area should be clearly visible from the

street.street.

► Don’t count cash in from of the public.Don’t count cash in from of the public.

► Leave your cash register open and empty after closing.Leave your cash register open and empty after closing.

► Change your cash handling procedures on a regular basis.Change your cash handling procedures on a regular basis.

► Don’t carry cash in a marked bag.Don’t carry cash in a marked bag.

► Clear excess cash frequently and randomly.Clear excess cash frequently and randomly.


ALARMS AND LOCKSALARMS AND LOCKS

► Use good deadlocks, safes, and alarm systems.Use good deadlocks, safes, and alarm systems.

► Place “ duress or panic alarms” near the register and store Place “ duress or panic alarms” near the register and store room where they can be discreetly and safely activated.room where they can be discreetly and safely activated.

► Fit electronic sensors that emit a sound when some enters or Fit electronic sensors that emit a sound when some enters or leaves the premises.leaves the premises.


WINDOWS AND DOORSWINDOWS AND DOORS

► Windows displays and shop fitting should not be obstructed Windows displays and shop fitting should not be obstructed with advertising material.with advertising material.

► Make sure “Staff Only” doors/areas are kept locked to restrict Make sure “Staff Only” doors/areas are kept locked to restrict unauthorized access. unauthorized access.

► Light the inside and outside of your business, especially Light the inside and outside of your business, especially around doors and windows.around doors and windows.


STORE DESIGN AND STORE DESIGN AND LIGHTINGLIGHTING

► Check the layout of your store, eliminating and blind spots Check the layout of your store, eliminating and blind spots that may hide a robbery in progress.that may hide a robbery in progress.

► Limit the height of shelving or displaying-make sure staff have Limit the height of shelving or displaying-make sure staff have a clear view across the premises at all times.a clear view across the premises at all times.

► Identify possible hiding spots for burglars and install security Identify possible hiding spots for burglars and install security lighting with automatic movement detectors.lighting with automatic movement detectors.


PREVENTING SHOP THEFTPREVENTING SHOP THEFT

► Prominently displaying a sign saying that bag inspections may be Prominently displaying a sign saying that bag inspections may be carried out.carried out.

► If you need to conduct to bag inspection, politely ask the customer to If you need to conduct to bag inspection, politely ask the customer to open their personal bag.open their personal bag.

► If the refuse, ask them to leave the store or if you are certain they If the refuse, ask them to leave the store or if you are certain they have stolen something, call Police.have stolen something, call Police.

► Dressing rooms should be watched at all times and limit the number Dressing rooms should be watched at all times and limit the number of items taken in.of items taken in.

► Design the exits of the business so all persons must pass security Design the exits of the business so all persons must pass security personnel or store employees.personnel or store employees.

► Use mirrors to eliminate” blind spots” in corners that might hide Use mirrors to eliminate” blind spots” in corners that might hide thieves.thieves.

► Use cameras, closed-circuit television or one way glass to observe all Use cameras, closed-circuit television or one way glass to observe all areas of the store.areas of the store.

► Ensure price tags cannot be removed or switched.Ensure price tags cannot be removed or switched.


CREDIT CARD FRAUDCREDIT CARD FRAUD

► Train employees to check the signature, expiration date and Train employees to check the signature, expiration date and signs of tampering on the card.signs of tampering on the card.

► Ask for photo identification such as a drivers license or Ask for photo identification such as a drivers license or passport.passport.

► Look out for customers who try to rush or distract the cashier Look out for customers who try to rush or distract the cashier or have no identificationor have no identification


FIRE SAFETYFIRE SAFETY

► Avoid storing o stockpiling flammable materials where they Avoid storing o stockpiling flammable materials where they could be accessed by the public, including areas immediately could be accessed by the public, including areas immediately outside your business premises.outside your business premises.

► Ensure your business has an adequately serviced and Ensure your business has an adequately serviced and functional fire alarm systems, sprinkler system, thermal or functional fire alarm systems, sprinkler system, thermal or smoke alarms.smoke alarms.

► Ensure that all of your staff have sufficient training in what Ensure that all of your staff have sufficient training in what they should do if your small business is exposed to an they should do if your small business is exposed to an unexpected fire.unexpected fire.


INCIDENTS INVOLVING INJURY INCIDENTS INVOLVING INJURY OR ILLNESSOR ILLNESS

► If any related incidents occur in your workplace involving If any related incidents occur in your workplace involving injury or illness to workers or non workers or that present a injury or illness to workers or non workers or that present a risk to health and safety at your workplace you must phone risk to health and safety at your workplace you must phone the establishments supervisor or owner.the establishments supervisor or owner.


ARE EMERGENCY NUMBERS IN ARE EMERGENCY NUMBERS IN PLACEPLACE

► PolicePolice► FireFire► EMSEMS► Poison ControlPoison Control


SummarySummary

We covered the following preventions.We covered the following preventions.

1.1. RobberyRobbery

2.2. Shop TheftShop Theft

3.3. FraudFraud

4.4. Fire SafetyFire Safety

5.5. Injury/IllnessInjury/Illness


QUESTIONS ?QUESTIONS ?

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