exeba®-comm user guide · escan technologies corporation exeba®-comm user guide magnetic stripe...

Escan Technologies Corporation

Exeba®-COMM

User Guide

Magnetic Stripe Reader/Writer Software

Escan Technologies Corp. 12140 Severn Way

Riverside, CA 92503 Phone (951) 270-0043 • Fax (951) 270-0920

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E S C A N T E C H N O L O G I E S C O R P O R A T I O N

Exeba®-COMM User Guide

The Exeba®-COMM user documentation has been written by Escan Technologies Corp. No part of this publication may be reproduced or distributed in any form or by any means without the prior written permission of Escan Technologies Corp.

We welcome your suggestions and comments regarding improvements to Exeba®-COMM or this manual. Changes will be incorporated in the new editions of this manual and in new versions of Exeba®-COMM. Escan Technologies Corp. reserves the right to make improvements or changes to this product at any time without notice.

While every reasonable precaution has been taken in the preparation of this manual and software, Escan Technologies Corp. assumes no responsibility or liability of any kind for errors or omissions, or for the consequences of such errors. Exeba®-COMM is provided “as is” without warranty of any kind. The entire risk as to the quality and performance of Exeba®-COMM is on the user.

This documentation was last updated for Version 5.5 of Exeba®-COMM.

Document Revision: COMM 5.53

Serial Number

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License Agreement This license agreement is your proof of license. Please treat it as valuable property. This is an agreement between you (either individual or entity), the end user, and Escan Technologies Corp. If you do not agree to the terms of this agreement, promptly return the disk package and accompanying items (including written materials and binders or other containers) to the place you obtained them for a full refund. 1. GRANT OF LICENSE. This License Agreement permits you to use one copy of the specified version of the Exeba-COMM software product identified above ("SOFTWARE") on any single computer, provided the SOFTWARE is in use only on one computer at any time. If you have multiple Licenses for the SOFTWARE, then at any time you may have as many copies of the SOFTWARE in use as you have Licenses. The SOFTWARE is "in use" on computer when it is loaded into the temporary memory (i.e. RAM) or installed into the permanent memory (e.g. hard disk, CD-ROM, or other storage device) of that computer, except that a copy installed on a network server for the sole purpose of distribution to other computers is not "in use". If the anticipated number of users of the SOFTWARE will exceed the number of applicable Licenses, then you must have a reasonable mechanism or process in place to assure that the number of persons using the SOFTWARE concurrently does not exceed the number of Licenses. If the SOFTWARE is permanently installed on the hard disk or other storage device of a computer (other than a network server) and one person uses that computer more than 80% of the time it is in use, then that person may also use the SOFTWARE on the portable or home computer. 2. COPYRIGHT. The SOFTWARE is owned by Escan Technologies Corp. or its suppliers and is protected by United States copyright laws and International treaty provisions. Therefore, you must treat the SOFTWARE like any other copyrighted material (e.g. book or musical recording) except that you may either (a) make one copy of the SOFTWARE solely for backup or archival purposes, or (b) transfer the SOFTWARE to a single hard disk provided you keep the original solely for backup or archival purposes. You may not copy the written materials accompanying the SOFTWARE. 3. OTHER RESTRICTIONS. This Exeba®-COMM License Agreement is your proof of license to exercise the rights granted herein and must be retained by you. You may not rent or lease the SOFTWARE, but you may transfer your rights under this Exeba®-COMM License Agreement on a permanent basis provided you transfer this License Agreement, the SOFTWARE, and all accompanying written materials and retain no copies and the recipient agrees to the terms of this Agreement. You may not reverse engineering, decompile, or disassemble the SOFTWARE. Any transfer of the SOFTWARE must include the most recent update and all prior versions. 4. DUAL MEDIA SOFTWARE. If the SOFTWARE package contains both 3.5-inch disks and CD-ROM, then you must use only the media appropriate for your single designated computer or network server. You must not use the other media on another computer or computer networks, or loan, rent, lease, or transfer them to another user except as part of a transfer or other use as expressly permitted by this Exeba®-COMM License Agreement. LIMITED WARRANTY LIMITED WARRANTY. Escan Technologies Corp. warrants that (a) the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of thirty (30) days from the date of receipt; and (b) any hardware accompanying the SOFTWARE will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of receipt. Any implied warranties on the SOFTWARE and hardware are limited to thirty (30) days and one (1) year, respectively. Some states do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you. CUSTOMER REMEDIES. Escan Technologies Corp.'s entire liability and your exclusive remedy shall be, at Escan Technologies Corp.'s option, either (a) return of the price paid or (b) repair or replacement of the SOFTWARE or hardware that does not meet Escan Technologies Corp.'s Limited Warranty and that is returned to Escan Technologies Corp. with a copy of your receipt. This limited warranty is void if failure of the SOFTWARE or hardware had resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Neither these remedies nor any product support services offered by Escan Technologies Corp. are available for this U.S.A. version product outside of the United States of America. NO OTHER WARRANTIES. Escan Technologies Corp. Disclaims all other warranties, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, with respect to the SOFTWARE, the accompanying written materials, and any accompanying hardware. This limited warranty gives you specific legal rights. You may have others, which may vary from state to state.

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NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event shall Escan Technologies Corp. or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use this Escan Technologies Corp. product, even if Escan Technologies Corp. has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential damages, the above limitation may not apply to you. U.S. GOVERNMENT RESTRICTED RIGHTS This SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software--Restricted Rights at 48 CFR 52-227-19, as applicable. This Agreement is governed by the laws of the State of California. COPYRIGHT Information in this document is subject to change without notice and does not represent a commitment on the part of Escan Technologies Corp. The software described in this document is subject to the license agreement that is included with Exeba®-COMM, in whole or in part, in print, or in any other storage and retrieval system is prohibited. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means for any purpose other the purchaser's personal use without express written permission of Escan Technologies Corp Copyright 2003 Escan Technologies Corp. All rights reserved. Printed in the United States of America. This manual was produced using Microsoft Word for Windows. TRADEMARKS Exeba® and the Exeba® logo are registered trademarks of Escan Technologies Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation. Visual Basic is registered trademark of Microsoft Corporation. True DBGrid is registered trademark of Apex Software Corporation.

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Table of Contents

License Agreement.......................................................................................................................................................3 Software General Features................................................................................................................................................8

General Software Features ...............................................................................................................................................8 PMR Reader Features.......................................................................................................................................................8 TA-32 Reader Features ....................................................................................................................................................9 MPR 1000/2000 Reader Features.....................................................................................................................................9 MSR 300/500 Reader Features.......................................................................................................................................10 MSR500-M Reader Features..........................................................................................................................................10 MAG-DC Reader Features.............................................................................................................................................11 RS 2000 Reader Features ...............................................................................................................................................11 AMC 722 Encoder Features ...........................................................................................................................................11 MSR 206 Encoder Features............................................................................................................................................12 MSR 106 Encoder Features............................................................................................................................................12 KDT 4000 Encoder Features..........................................................................................................................................13 Magtek MT-85 Features................................................................................................................................................13 Magtek MT- 95 Features...............................................................................................................................................13 Magtek MT- 380 Features.............................................................................................................................................14

Installing Exeba®-COMM ..............................................................................................................................................15 System Requirements.....................................................................................................................................................15 Installation......................................................................................................................................................................15

Unlocking Software..........................................................................................................................................................15 Hardware Types :.............................................................................................................................................................17 Quick Start: ......................................................................................................................................................................18 Main Window:..................................................................................................................................................................19

Setup Menu............................................................................................................................................................................21 Port Settings: ....................................................................................................................................................................22 Poll/Delay Settings: ..........................................................................................................................................................23

File Menu ..............................................................................................................................................................................24 Open Editor: .....................................................................................................................................................................25 Working with Files ...........................................................................................................................................................26 Working with Text ...........................................................................................................................................................28 Import Record ..................................................................................................................................................................29 Export Record ..................................................................................................................................................................30

Database Menu......................................................................................................................................................................32 Create default Database...................................................................................................................................................33 Create New Database .......................................................................................................................................................34 Open an Existing Database..............................................................................................................................................34 Change Password .............................................................................................................................................................35

Encoder Data Menu ..............................................................................................................................................................36 Initialize Hardware:.........................................................................................................................................................37 Read / Write Cards: .........................................................................................................................................................37 Read / Write Custom Data: .............................................................................................................................................44 Enable / Disable Tracks:..................................................................................................................................................44

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Set Coercivity:.................................................................................................................................................................. 44 Coercivity Info: ................................................................................................................................................................ 45 Wipe Card:....................................................................................................................................................................... 45 Duplicate Magstripe: ....................................................................................................................................................... 45

KDT – 4000 Menu ................................................................................................................................................................ 46 Initialize Hardware : ....................................................................................................................................................... 47

Initialize and eject the card to front ............................................................................................................................... 47 Initialize and eject the card to back ............................................................................................................................... 47 Initialize and retain the card .......................................................................................................................................... 47

Card Entry : ..................................................................................................................................................................... 48 Card Status: ..................................................................................................................................................................... 48 Eject Card: ....................................................................................................................................................................... 48 Retrieve Ejected Card:.................................................................................................................................................... 48

Reader Data Menu................................................................................................................................................................ 49 Poll Reader data To Database ........................................................................................................................................ 50 Purge Data from Reader:................................................................................................................................................ 52

MPR 1000/2000 Reader........................................................................................................................................................ 53 Log In : ............................................................................................................................................................................. 54 Set New Password:........................................................................................................................................................... 54 Get Password: .................................................................................................................................................................. 55

PMR/TA-32 Reader .............................................................................................................................................................. 56 Default Settings ................................................................................................................................................................ 57 Log In................................................................................................................................................................................ 57 Log Out............................................................................................................................................................................. 59 Set Inactivity Timeout ..................................................................................................................................................... 59 Setup Password................................................................................................................................................................ 60 Get Password ................................................................................................................................................................... 60 Set Time............................................................................................................................................................................ 61 Setup Track Options (TA-32) ......................................................................................................................................... 61 Setup Track Options (PMR)........................................................................................................................................... 62 Get Reader Status............................................................................................................................................................ 63

DC Reader............................................................................................................................................................................. 64 Password Control ............................................................................................................................................................ 65

Set Password.................................................................................................................................................................. 65 Disable Password........................................................................................................................................................... 65 Clear Password .............................................................................................................................................................. 66 Check Password............................................................................................................................................................. 67

Get Total Records............................................................................................................................................................ 67 Set Magstripe Options..................................................................................................................................................... 67

Reader Commands................................................................................................................................................................ 70 Get Number of Records................................................................................................................................................... 71 Reader Identification....................................................................................................................................................... 71 Reset Reader .................................................................................................................................................................... 71

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Set Time ............................................................................................................................................................................72 Send Command ................................................................................................................................................................72

Product Support.....................................................................................................................................................................74 On-line help ......................................................................................................................................................................74 User documentation .........................................................................................................................................................74 Customer Support............................................................................................................................................................74

Email Address: ...........................................................................................................................................................75 Telephone:..................................................................................................................................................................75 Fax:.............................................................................................................................................................................75 Standard Mailing Address:.........................................................................................................................................75

On-line Support................................................................................................................................................................75

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Software General Features

The main features of Exeba®-COMM are as follows: General Software Features

Supports different hardware types

ANSI / ISO card types and formats supported by default

Has a built-in text editor

Allows data polling in both batch and on-line modes

Saves data in a database or in a text file

Search by First/Last/Name, Account # or Swipe search

Provides the flexibility to create multiple databases

Provides database security: setup a new password or change an existing one

Import/Export data to or from a text file

Data reports are accessible by date range

Select different ports and port settings, adjust delays and time-out according to

the hardware requirements

Send any serial command

Directly communicate with any RS-232 (serial) connected device

PMR Reader Features

Detects reader type automatically

Provides easy log in/out process

Provides a menu to change the reader password

Provides two different log in modes: with a password for security or without a

password for faster log in

Provides a way to get the reader password without deleting or updating the reader's

data

Polls and stores data to a Database or an ASCII file

Displays the record data with the record number and date in separate rows

View a set of records saved in the Database and print a report

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Set echo mode

Set the inactivity time-out

Change the reader date and time

Get reader version

Get reader status

Get the hardware serial #

Change the settings for tracks 1 & 2

Send programming commands TA-32 Reader Features

Poll and Purge data

Provides two different log in modes: with password for security or without password

for faster log in


Provides a way to get the reader password without deleting or updating the reader's

data

Save data to a database or an ASCII file



Set echo mode

Set the inactivity time-out

Change the reader date and time

Get reader version

Get reader status

Get the hardware serial #

Change the settings for tracks 1, 2 and 3

Send programming command

MPR 1000/2000 Reader Features

Set reader password for security purpose


Provides a way to reset the reader password without deleting or updating the

reader's data

Polls and stores data to a Database or an ASCII file


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Set the length of time before the reader powers OFF

Change the reader’s date and time

Set track(s) configuration

Send programming commands

MSR 300/500 Reader Features

Poll and purge data

Save data to a Database or an ASCII file

Displays the record data with the record number in separate rows

Displays the date and time when polling data from an MSR 500

Get the total number of records stored in the reader

Set Password for security purpose

Provides a way to reset the password to “0000”

Viewing a set of records saved in the Database and print a report

Get product version

Set the date and time on an MSR 500


MSR500-M Reader Features Poll and purge data

Save data to a Database or an ASCII file

Displays the record data with the record number in separate rows

Displays the date and time when polling data from an MSR 500

Get the total number of records stored in the reader

Set Password for security purpose

Provides a way to reset the password to “0000”

Viewing a set of records saved in the Database and print a report

Get product version

Set the date and time on an MSR 500


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MAG-DC Reader Features

Poll and purges data easily

View polled data in a table format

Save polled data in a Database or an ASCII file

Get the total number of records saved in the reader

Program the reader by sending reader commands

Enable and disable the password in the reader

Configure tracks 1 & 2

RS 2000 Reader Features

Get reader version

Reset reader to manufacture defaults

Poll data from the reader

Send programming commands to reader

AMC 722 Encoder Features

Read and Write different types of card data.

Display the track data in its own separate field

Card data can be erased or edited

Display card information in the appropriate field (i.e., name, account number…)

Write one record to multiple cards

Sequential Encoding: increment a sequential number on both track1 and 2

Save data in a database

Display the number of records saved in the database

Delete records from the database

Viewed and print a data report

Provides coercivity information

Supports both high or low coercivity magnetic stripe cards

Provides the encoder version

Programming commands can be sent to the hardware

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MSR 206 Encoder Features

Reads and encodes different types of card data

Displays each data track in its own separate field


Displays information in the appropriate field (i.e., name, account number...)

Writes one record to multiple cards

Sequential Encoding: increment a sequential number on both tracks 1,track2 and 3

Saves data in a database

Displays the number of records saved in the database


A data report can be viewed and printed

Provides coercivity information

Supports both high or low coercivity magnetic cards

Provides the encoder Model

Provides encoder Version


MSR 106 Encoder Features

Read and Write different types of card data.



Display card information in the appropriate field (i.e.., name, account number...)

Write one record to multiple cards

Sequential Encoding: increment a sequential number on both track1, track2 and 3

Save data in a database

Display the number of records saved in the database


Viewed and print a data report

Provides the encoder Model



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KDT 4000 Encoder Features

Read and Encode different types of card data.


Provides 3 different ways for initializing the hardware

Supports both high or low coercivity magnetic cards

Provides information about the status of the card (detected , not detected)


Display card information in the appropriate field (i.e.., name, account number...)

Write Batch (write one record to multiple cards)

Duplicate Magstripe (read a card and write the data on another card continuously)

Provide the encoder version

Magtek MT-85 Features

Reads and encodes different type of cards

Displays the track data in its own separate field


Displays card information in the appropriate field (i.e.., name, account number...)

Sequential Encoding: increment a sequential number on both track1, 2 and 3

LED status indicator

Available in single or three-track configurations

Get version and part#

Magtek MT- 95 Features

Magstripe encoding, editing, and duplicating in stand-alone mode

Eliminates all encoding errors

Encode on one, two or all three tracks

Enable/Disable track 1, 2 or 3

Hardware can be set to HiCo or LoCo or it can be set to "Automatic Selection Mode" so the hardware automatically detects the coercivity of the card

The LCD prompts the user for encoding, reading, clearing tracks, communication, setup and error messages

Supports two different modes for encoding: a) Normal Mode: The encoder is set to encode at any time. b) Secure Mode: The encoder validates a good read before it encodes a card. The hardware will also ensure that the card is not removed from the unit between reads and encode operations. The information that is encoded on a card can only be encoded on the same card.


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Provides the encoder configuration


Magtek MT- 380 Features

Read and encode different type of cards including smart cards

Eliminates all writing errors

Reads and encodes on any card with 5 or 7 data bit format. This feature is available on all magnetic stripe tracks, in any bit density, in the range of 75 or 210 bpi.

Supports "Jam Clearance"

Its small footprint size is ideal for limited counter-top and desktop space in financial institutions

Enable/Disable tracks 1, 2 or 3

Hardware can be set to HiCo or LoCo or it can be set to "Automatic Selection Mode" so the hardware automatically detects the coercivity of the card

Provides hardware model

Programming commands can be send to the hardware

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Installing Exeba®-COMM

The installation program allows you to install Exeba®-COMM from a CD. Before you begin, make sure you have the serial number that appears on the registration card or this manual. Then verify that your computer meets the requirements listed below.

System Requirements Exeba®-COMM has the following system requirements:

An IBM PC or compatible computer

Microsoft Windows ME, 2000, XP or NT

A Pentium processor

Approximately 15 MB of available disk space

Installation

1. Start Microsoft Windows

2. Close other applications

3. Insert the Exeba®-COMM CD-ROM into your CD-ROM drive

4. If the installation program did not start automatically, choose Run from the Start menu.

5. When the Run dialog box appears, type x:\setup (substitute the letter of your CD-ROM for x) and press Enter.

6. Follow the on-screen instructions

Unlocking Software

When you start Exeba®-COMM, the window below will appear.

This window enables you to select the type of hardware that Exeba®-COMM should communicate with, unlock the software, and link to Exeba®’s web site.

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You need to unlock the software when the following conditions apply:

After installing or reinstalling the software

When installing the software on a different computer

When additional hardware options should be enabled in the software

To unlock the software, follow the steps below:

Click on the Unlock button. The following window will appear

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Then unlock the software using one of two methods:

1) Register by E-mail:

If your computer is connected to the Internet, click on the Email button it will open our Unlocking web page where you must fill out as much information as you can. Remember to checkmark the hardware you purchased with this software. After you have entered all of your information, click Submit. The response codes will then be emailed to you at the email address you provided.

Note: Please copy and paste your User Code 1 and User Code 2 into the appropriate field. Then click on the Close button.

2) Register by Phone:

Call Escan’s support line at (951) 270-1911 Ext 10. Please provide the support representative with the following information: User Code 1, User Code2 and the hardware that was purchased. The representative will then give you two codes: Response 1, Response 2 and Response3. Enter them in the designated boxes. After you have done so, click on the Register button.

Note: It is necessary for you to be in front of your computer, and have the software running when you call to register.

Hardware Types : When the required hardware type option is activated, the button that provides access to its menu commands will be enabled in the window described above.

Before you start the application, click on one of the following buttons:

Readers :

PMR – Click on this button when a PMR-102 or PMR-202 reader is used with the software. This will make the PMR menu appear in the application’s main window.

TA-32 – Click on this button when a T-32 reader is used with the software. This will make the PMR menu appear in the application’s main window.

MPR 1000/2000 – Click on this button when a MPR1000 or MPR2000 reader is used with the software. This will make the MPR menu appear in the application’s main window.

MSR 300/500 – Click on the MSR 300 or MSR 500 button when the hardware used is the MSR 300/500. MSR500-M - Click on the button when the MSR 500-M encoder is used with the software.

MAG-DC – Click on this button if the hardware type you will be using with the software is the IBC Portable Magnetic card reader, DC model.

RS 2000 - Click on the button when the RS 2000 reader is used with the software.

Encoders :

Magtek - MT-85- Click on the button when the MT-85 encoder is used with the software. This will make the Magtek menu appear in the application’s main window.



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KDT 4000 - Click on the button when the KDT 4000 encoder is used with the software. This will make the KDT 4000 menu appear in the application’s main window.

AMC Encoder - Click on the button when the AMC encoder is used with the software. MSR 106 Encoder - Click on the button when the MSR 106 encoder is used with the software. MSR 206 Encoder - Click on the button when the MSR 206 encoder is used with the software. Other - If the hardware type you are using is different from the above, click on

Other hardware button - This option can be used for any serial RS-232 communication type reader.

Quick Start: When starting Exeba®-COMM, the main window will appear with various hardware selections.

From this window the user can select the hardware type of his choice. When running the program for the first time, you will be prompted to create your default database.

From the Database Menu, you can select “Create Default Database”.

After your default database is created, the program will prompt you to create your own password. Please verify the password by entering it again in the “Confirm your Password” box.

After password is entered, the menu will appear with various options.

You will notice that some options in the menu may disappear or appear with different hardware type. For example the PMR menu will not appear until the user selects the PMR hardware.

If you are working with more than one hardware type, select the hardware type by clicking on “Select Hardware” under the hardware menu.

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The main window will reappear with various hardware options.

In this section you will learn about the various options available when navigating through Exeba®-COMM. Each menu has its own chapter. In detail, each Chapter describes the function for each option.

Main Window: From this window, you can access all of the application’s functions.

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1- Main Menu: This menu has several selections. It is located on top of the main window. From these menus, you can access all the program’s applications. The following section describes each menu in a separate chapter.

2- Button Bar: Located under the main menu which contains buttons that you can use to easily access some of the frequently used commands in Exeba®-COMM 3- Status Bar: Located at the button of the main window, displays messages regarding the communication status and the current settings in Exeba®-COMM

It is divided as follows:

Status – displays any error message returned from the port

Port – displays the port number for the selected port

Port Settings – displays the current port settings for the selected reader

Reader – displays the current settings for the selected reader

Connection Time – displays the duration of time the port has been opened

Opening the port:

When you select any of the menu commands that require the communication port to be open, Exeba®-COMM will open the port automatically.

Exeba®-COMM will open the port only if it is closed. It will reopen it when the port settings are modified.

To open the port manually, click on the light bulb icon in the button toolbar.

The light bulb icon also serves as an indicator for the status of the port. A green bulb icon indicates that the port is open. A red bulb icon indicates that the port is closed.

The status bar for the main window displays the status and settings for the communication port.

Closing the Port

Once the port is opened, it will not be automatically closed. To close the port, you should click on the light bulb icon of the button bar.

The port is closed automatically when you exit Exeba®-COMM.

NOTE

When a communication error occurs, Exeba®-COMM will ask you to cancel or ignore the error. If you select to cancel, the port will be closed.

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Chapter

1 Setup Menu The Setup menu allows you to change the communication settings in the software by accessing the following commands:

In this chapter you will learn about the two following sub menus:

1- Port Settings

2- Poll/Delay Settings

3- Exit

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Port Settings: This command allows you to select the communication port settings that Exeba®-COMM should use when communicating with the reader.

- Port: Select the port the reader will be connected to. You can choose from COM1 to COM16. The default is COM2

- Baud Rate: Select the baud rate. The selectable range is 300 to 19200.

- Data Bit: Select 7 or 8

- Parity: Select Even, Odd, or None

- Stop Bits: Select 1, 1.5, or 2

- Flow Control: Select the flow control protocol. You can select None (default), Xon/Off, RTS (Request to Send/Clear to Send), Xon/RTS (Request to Send and Xon/Xoff).

NOTE

If the communication port was open before you changed these setting, the changes will not take effect until the port is reopened.

Buttons Function

- Save: Before you close this window, make sure you save any changes made to the port or port settings by clicking on the Save button.

- Close: Close this window and return to the main menu

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Poll/Delay Settings:

The Poll/Delay Parameters command can be accessed from the Setup menu. The settings of the poll and delay parameters affect the commands that send and receive data to and from the reader. You may need to try different settings until you find the correct configuration for your hardware.

These settings are: - Delay: Used by the polling commands only. The delay is the number of milliseconds (00000-99999) the polling function should wait between polls. The default is 100 milliseconds. - Time Out: The number of milliseconds (00000-99999) the software should wait, after sending a command, for a response from the reader before timing out. The default is 100 milliseconds. - Machine Speed: The amount of time Exeba®-COMM should wait after sending a command and before receiving data from the reader. You can select any number from 1 to 50. The number you select is represented as a multiple of 10th of a milliseconds. For example: if you select 1, the wait time will be 10 milliseconds. The larger the number, the slower the data will be transferred. However, a small value may result in receiving fragmented data. Button Functions:

- Save: To save any changes made.

- Close: Close this window and return to the main menu. This button closes the window without warning of any unsaved changes. So make sure you save before you exit.

Exit:

Use to exit the program.

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Chapter

2 File Menu The File menu allows you to save and change the data polled from the reader in a text file. Importing and exporting records is also done from this menu.

This chapter explains the following sub menus:

1. Open Editor

2. Export Records

3. Import Records

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Open Editor: This command launches the application’s file editor. When this command is selected, the following window appears:

The Exeba®-COMM text editor is a small editor that allows you to create and save a text file. You may use it to view the log files or polled data files uploaded from the reader. 1- Main Menu:

File – contains commands to create, open and save a file

Edit – contains commands to edit the text in an open file Search – contains commands to search for text in an open file

Options – contains commands to show or hide the editor’s toolbar

2-Tool bar:

The tool bar has buttons that allow you to access the editor’s features quickly. These buttons are:

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New File - use to create a new file

Open File - use to open an existing file

Save File - use to save a new or existing file

Copy - use to copy text

Cut - use to cut text

Paste - use to paste text

Find - use to search for text

Working with Files Create a New File: To create a new text file, follow the steps below:

1. From the editor's main menu select File

2. Then select New or click on the New File button in the toolbar

3. If you have made changes to an open file, Exeba®-COMM will ask you if you want to save the changes. Save the file, if necessary, and continue to the next step.

4. Once created, you can begin typing

NOTE

When you first open Exeba®-COMM's text editor, a new file will be automatically created for you.

Open a File: To open a file in COMM text editor,

1. From the File menu, select Open or click on the Open File button in the toolbar.

2. From the Look In list box, select the drive and folder where the file is located.

3. Double-click on the file name or highlight it and click on the Open button.

Note

The editor cannot open files that are larger than 65k.

Save a File: After you make changes to a file in the editor window, you may want to save it. To save a new file, from the File menu, select Save As. The Save As dialog window will appear.

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1. In the File name text box, type the file name.

2. In the Save as type list box, select the file type.

3. In the Save In list box, select the path (drive name and folder) where you want the file to be saved. The default is the application path.

4. Then click on the Save button to save the file. The Cancel button in this dialog box cancels the save operation. To save the changes to an existing file,

From the File menu, select Save. The file will automatically be saved under the path and name that appears in the title bar. If you want to change the name or location of the file use the Save As command as described above.

Close a File:

Exeba®-COMM cannot upload or download to and from a file if it is being used by any application including its text editor. There are two ways to close an open file in the text editor:

1. By opening another file or by creating a new file

2. By closing the text editor

Print a File:

Exeba®-COMM text editor allows you to send the contents of the text file to the printer through the Print menu command under the File main menu.

The printing function is very basic in Exeba®-COMM. Most of the print settings are fixed in the software. These settings are:

The print job is assigned only to the default printer. If you have not set up a default printer in Windows please do so before printing from Exeba®-COMM's text editor.

- The paper size is set to 8 1/2 X 11.

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- The right and top margins are preset in the software. - The number of lines printed on a page is set to 30.

- The font is set to Arial and the font size is set to 10. NOTE: You can change the font and font size in the editor window only.

- The page number will be printed at the beginning of every page.

Working with Text Exeba®-COMM's text editor allows you to cut, copy, paste and search for text. All these options are located under its Edit menu. But before you use any of them, you need to select the text. Under the Edit menu, the Select All option allows you to select all the text at once. Cut Text:

1. Select the text you want to cut

2. Select Edit and then select Cut, or click on the Cut button of the toolbar

Now you can paste the text you cut anywhere in the document. Copy Text: To copy text using COMM's text editor,

Select the text you want to copy

Select Edit and then select Copy or click on the Copy button in the COMM text editor's toolbar.

The copied text can be pasted in another location in the document using he paste command.

Paste Text: The text should be copied or cut before you can paste it. To paste text, 3. Place the insertion point where you want to paste the text.

4. From the Edit menu, select Paste. Search for Text: From COMM's text editor Search menu, you can access commands that help you locate specific words or characters quickly and easily.

To locate text,

5. In the document, click where you want to start searching.

6. From the Search menu select Find. The Find Text window will appear.

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7. In the Find What text box type the text you want the text editor to look for.

8. Check the Match Case box if you want to find the text that matches the upper and lower case of the text you typed.

9. The text editor will start searching the document from the insertion point and in the direction you specify in the Find dialog box.

10. Click on the Find button.

11. If you want to find additional instance of the same text, select Search and then select Find Next.

Import Record

This command allows you to import records from a text delimited file to an active database. (The delimiter should always be Comma) The Textfile must have the following format: "Account #", "First Name","Last Name",........ , and each record (or line) must end with , The number of fields selected for importing should be less than or equal to the number of fields in each record in the imported file. Also if the number of fields in each record, in the imported file, is greater than 12 (the maximum number of fields in the database), the program will import only 12 fields from each record. - First you will browse for the text file you want to import from - Then you will select the field you want to import in order. For example if you want to import the following text: "Date","Account #", "First Name","Last Name", The import window should be as follow:

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r

- Import from: Enter the drive and folder where the file to be imported is located. - Fields Available to Import: This list displays all the fields that can be imported. - Import Fields in order: The list above displays the selected fields in import order. Button Functions: - Browse: Use this button to locate the file to be imported into the active database. - Import: Use this button to start importing records into the active database. - Close: Use this button to close the window and return to the main menu.

Export Record This command exports records from the active Database to a comma text delimited file. The fields will be exported in the order that they appear in the Export Fields in o der list.

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- Fields Available to Export: This list displays all the fields that can be exported.

- Export Fields in order: The list above displays the fields that the user selects export in order.

Buttons Function

Select the fields to be exported as follows:

->: Highlight the field in the Fields available to export list then click on this button. >>: To export all the fields in the list, click on this button. <- : To remove a field, highlight the field in the Export Fields in order list, and then click on this button. <<: To remove all the fields in the list, click on this button.

- Export: By clicking this button, the Save as standard window will appear. This window allows you to select the drive, folder and name of the file to export the data to. After selecting the file, the fields in the list box Export fields in order will be written to the specified text file.

- Close: Use this button to close the window and return to the main menu.

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Chapter

3 Database Menu This menu allows you to create and open a database. Changing the database Password can also be done from this menu.

In this chapter the following sub menus will be explained:

1- Create Default Database

2- Create New Database

3- Open an Existing Database

4- Change Password

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Create default Database Use this command to create a default database. Therefore, the database created using this command will be opened every time the program runs. When you run the program for the first time, it is recommended to use this command to create the database. When selected, this command displays a standard Save As dialog. This is where you will enter the name of the new database file. If the file already exists, a warning message pops up prompting you to overwrite it. All the database files have the same .mdb extension. After the name is specified, you must enter a password for the new database file.

- Save In: From this list box, select the drive and folder where you want the database file to be saved.

- File Name: In this text box, type a name for the database file. If that name already exists, you will be asked if you want to overwrite it.

- Save: Click on this button to save and open the file selected.

After clicking on Save button the following Window will appear:

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From this window you will choose and confirm your database password. This password will be entered every time you start the program. It will not change until you create a new default database or you change it by selecting “change password” option.

Create New Database This command allows you create a new database and save it. It is similar to “Create default database“. However, this command will not set the database as the default.

Open an Existing Database This command will open a dialog window with all the saved databases. It will let you choose the database file and open it temporarily. After selecting the database file, you must enter the password.

The name of the active database file will appear on the top of the main menu.

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Change Password This command is used to change the password for the active database.

- Current Password: Enter the current password for the active database. - New password: Enter a new password

- Confirm password: Re-enter the new password. The OK button will not be enabled until both the new and confirm passwords are identical.

Button Functions

- OK: Sets the new password and returns to the main menu. - Cancel: Cancels the changes to the password option and returns to the main menu.

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Chapter

4 Encoder Data Menu

This menu appears when you select one of the following encoders: AMC 722, MSR 206 or MSR106.

The following sub menus will be explained in this chapter:

1- Initialize Hardware 2- Read / Write cards 3- Set Coercivity 4- Coercivity Info 5- Wipe Card 6- Duplicate magstripe

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Initialize Hardware:

This command initializes (or warm boots) the selected hardware. A confirmation message pops up if the initialization succeeds.

A warning message will appear in case an error occurs.

Read / Write Cards: When this command is selected, the following window will appear:

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- Title, First Name, Last Name: These fields are used to identify the account holder - Account: This is the account number for the current record.

- Expiry date: This field displays the account’s expiration date. The expiry date is entered as YYMM. The first two digits represent the year (00 – 99) and the last two digits represent the month (01 - 12).

- Card Type: This field displays the card type associated with the current record. There are 3 card types: Credit Card, Driver’s License and standard. With the standard card type, the above fields will not contain any data. Some of this data does not conform to the ANSI/ISO standard.

- Prefix Info: Based on the Account Number, this field determines the issuing institution for certain types

of credit cards.

- Notes: This field is intended for information to be entered manually. The following buttons let you navigate through the active database: - First: Displays the first record in the active database

- Previous: Displays the previous database record that follows the current record - Next: Displays the next database record that follows the current record

- Last: Displays the last record in the active database

- Record #: Displays the number of the current record and the total number of records in the active database. This field cannot be modified. It will only change as you move between the records as well as adding and deleting records.

- Track1, Track2, Track3: These fields contain the actual data that has been read from, or will be written to, the corresponding tracks on the magnetic stripe. When a card is read, the data will appear exactly as it is on each of the three tracks. The data can be replaced or modified simply by pressing the Edit button.

- Report: A report of the records can be printed or viewed from this window. The report includes records between the “From Date” and “To Date”. If the report is empty, no dated records were saved in the database that was included in the range represented in the “From Date” and “End Date”.

Button Functions

- Move to the Record #: Enter the Record # you wish to view in the box and click on this button.

- Update: Click on this button after updating a specific record, this command will

save the changes to this record in the database.

-Tracks Configuration: Used to set the track format. After clicking on this button the following window will appear:

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- Track #1,Track#2 and Tarck#3 : These Fields appear on the top of this window, enable the user to choose the format of the tracks while Reading and writing. For example: if the user selects the option “Disabled” for track1, the data won’t appear in this track during reading or writing. - Update Tracks: After selecting the specific format option for each track, click on this button to save the changes made. - Default: This button is used to return to the default tracks format, which are: Track1: Alphanumeric Track2: Numeric Track3: Numeric Track format options used to build tracks: This section is used to set the format of the three tracks for each card type. - Card Type: Display a list of card types. You can add a card type by entering the name of this type then clicking on the button “Add Type”. - Fields required to build this type of card: Display a list of Fields. If checked the selected field will be required to build the tracks, if not checked the field won’t be required. - Legend: Display a list of all valid fields name that are used to format the tracks of a specific card type. For example if the user wants to use the field Account Number while formatting the tracks instead of using the word ”Account Number”, “AN” can be used.

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- Track#1,Tarck#2 and Track#3: Indicates what information and in which order is placed onto each track. All Legend, Strings and special characters can be used but each one must be followed by an “ * ”. Ex.: If AN = 125468915, FN = JOHN, LN = DOE and the track format is: Track#1: AN*1111*FN*^*LN*0000000000* after building this track, Track#1: 1254689151111JOHN^DOE0000000000 - Add Type: After entering the name of a new type into the Card Type, Clicking on this button will add it to the list. - Remove Type: Deletes the selected card type from the list. - Update Type: Saves all changes made and Returns the user to the window Read and encode.

- Close: Exit this window.

- Build Tracks: This button is useful for quickly creating the complete set of tracks for commonly used card types. The required fields are taken from the screen and placed in the proper order on each of the required tracks.

- Edit Tracks: This button is used to write or modify the data on Track1, Track2

and Track3 fields.

- Read Tracks: Prompts you for the card and reads the data. When clicking on this button, the following window appears waiting for you to swipe a card. Once the card is swiped, the data will be displayed in the appropriate fields.

- Write Tracks: Prompts you for the card and writes the data present on Track1, Track2 and Track3 onto the card tracks. After clicking this button, the following window appears and waits for you to swipe a card. Once the card is swiped, a confirmation message pops up if the action succeeds or a warning pops up if the action fails. In case of failure, you have to change the coercivity or swipe the card slowly.

- Save: By clicking this button, all the information in the fields will be saved in the database.

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- Search: This command is used to search for a specific account#, first name or last name. When clicking this button the following window appear:

Search By Account #: This option is selected when the user wants to search by account#. To search an account number, the user must enter the complete number in the text box. After clicking on “Search button” the table will be filled by the matched account# followed by first name, last name and date/time for each record. If no matched account# were found, the following message will pops up:

Search By First Name: If the user wants to search by First name, this option should be selected. The complete first name should be entered to the text box. After clicking on “Search button” the table will be filled by the matched record information. If no matched record was found, the following message will pops up.

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Search By Last Name: If the user wants to search by Last name, this option should be selected. The complete Last name should be entered to the text box. After clicking on “Search button” the table will be filled by the matched record information. If no matched record was found, the following message will pops up.

- The button “Clear” is used to clear the text box before starting a new search. - The button “Close” is used to close the window.

-Swipe Search: This command is used when the user wants to search if the card swiped is saved in the database.

After clicking on this button the following window appear:

After swiping a card, if the tracks were found, the window "Read and Write tracks" will appear with all the information related to these tracks. If the tracks were not found' a message pops up to inform the user that no matched record was found in the database

- View Report: Click on this button to view the report before printing it - Print: Click on this button to print the report - Delete: By clicking this button, all the information in the current record (displayed in the fields) will be deleted from the current database. -Close: Close the window and return to the main menu. - Write Batch: This button is used to write the same data to several cards. By clicking this button the following window appears:

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- Number of Cards written: Displays the number of cards encoded every time a card is swiped. - Increment Track1 by: When this option is selected, Track1 on every card will be incremented by the number displayed in the box. (i.e., if the number in the box is 2, Track1 of the first card is incremented by 2 the following card will be incremented to 4) - Increment Track2 by: When this option is selected, Track2 on every card will be incremented by the number displayed in the box. (i.e., if the number in the box is 2, Track2 of the first card is incremented by 2 the following card will be incremented to 4) - Increment Track3 by: When this option is selected, Track3 on every card will be incremented by the number displayed in the box. (i.e., if the number in the box is 2, Track3 of the first card is incremented by 2 the following card will be incremented to 4) - Write current Record multiple times: Write the displayed record on Tracks 1,2 or 3 to a certain number of cards. The number of cards is specified by the box Number of Cards to write. - Write Records saved in the current Database: Write the selected records from the database to a certain number of cards. The number of Records selected is equal to the number of cards written. The “First Record“ represents the number of the first record in the current database. (i.e., if the First Record = 10, then 10 is the number of this record in the current database).

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Read / Write Custom Data:

This option can be used only with AMC 722 encoder. It is similar to "Read / write Card" with the only difference that can only read and write Custom "ISO" data format.

Enable / Disable Tracks:

This menu command is used to enable or disable track(s). By default the tracks are enabled. After selecting this menu the following window will appear:

To disable tracks, check the appropriate box(es), then click "Save" to save the changes you made or "Close" to close the window and return to the main menu.

Set Coercivity: Use this command to set the coercivity for the hardware selected. There are two types of coercivity, high and low.

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Coercivity Info:

Provides coercivity information for the hardware selected

Wipe Card: When this command is selected, the following window will appear:

You can select the specific track to perform a secure erase of data on a magnetic stripe card. To delete the data, click on the Wipe card button. A confirmation message appears when the swipe function is successful.

To Exit this window, click on Exit Button.

Duplicate Magstripe: This Command duplicates information from one card to another. The user will be prompted in an alternating cycle for the card from which the data will read, then the card to which the data will be written. Upon pressing the Cancel Button, the process terminates.

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Chapter

5 KDT – 4000 Menu When selecting the KDT-4000 Encoder the following window appear:

This chapter describes the following sub menus: 1- Initialize Hardware

2- Card Entry

3- Card Status

4- Eject Card

5- Retrieve the ejected card

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Initialize Hardware : There are three different ways for initializing the KDT- 4000 Encoder :

Initialize and eject the card to front

This menu Command initialize (or warm boots) the Encoder. Also It eject the card to the front if there's any card detected.

Initialize and eject the card to back This menu Command is similar to the above one with the only difference that the card is ejected to the back of the encoder. Initialize and retain the card

This menu Command warm boots the Encoder and keep the card inside. After selecting each of the above three menu command, a confirmation message pops up if the initialization succeeds.

A warning message will appear in case an error occurs.

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Card Entry :

Used to enter a card inside the Encoder. The Encoder wait for the card as long as no card detected in the gate.

The difference between this menu command and "Retrieve card " menu command is that "Retrieve Card" does not wait for a card to be inserted.

Card Status: Used to know if a card is detected inside the Encoder.

Eject Card: This menu is used to eject the card to front or back depending on the user's selection. If the card is ejected to the front, it can be retrieve and insert using the "Retrieve Card" menu command unless the card is remove

Retrieve Ejected Card: Retrieve ejected card that is not removed. This menu command does not work after "Initialize & eject Card (Front or back)" . It works only after "Eject Card".

The difference between "Card Entry" and "Retrieve ejected card" is that "Retrieve ejected card" does not wait for the card to be inserted.

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Chapter

6 Reader Data Menu The data that is stored in the reader after the user scans a card can be polled by using the Poll and Purge Data menu command.

This chapter describes the following sub menus: 1- Poll Data from the Reader

2- Purge Data from the Reader

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Poll Reader data To Database Polls the transactional data from the reader and displays it in a table. When selected, the following window will appear:

A table with all the records is saved in the database. It will appear between the “Starting Date’ and “Ending Date”.

To adjust the two dates, click on “View Records” command to view the records saved in the database between these days.

NOTE

The Ending Date is not included. If you want to view the records saved today, set the Starting Date equal to today’s date and the Ending Date equal to tomorrow’s date.

- Data Format:

1- Do not Transfer start/end sentinel: When selected, the data of track1-3 will appear without start/end sentinels (%,;….).

2- Transfer start/end sentinels: When selected, Track1-3 will appear with start/end sentinels.

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-Records in Reader:

1- Total Records in Reader: after clicking on Poll button, this box displays the total number of records stored in the reader.

2- Total Records Transferred: after clicking on Poll button, this box displays the total number of records polled from the reader into the table.

-Display Database Records:

This section is used to view records from the database (use the view Record button) or when you want to view or print a report (use the view Report or the print buttons) .

The Starting and Ending Dates are used to specify a delimiter for the selected records. Button Functions:

- Poll:

Starting from the first record, the poll function will poll every record into a single row in the table, and every track into a single column. The first column will be the record number. If you select “Transfer start/end sentinel”, the start and end sentinel for every track will appear in these columns. The polling process will continue until the total number of records is reached.

- Stop: To cancel the process at any time, click on the Stop button.

The data that is polled into the table will be lost when the window is closed. In order to save the data, click on one of the following buttons:

- Save in a Text File - This button will save the data that appears in the table to a text file.

- Save in a Database – This button will save the data that appears in the table to the current database. The name of the current database will appear at the header of the Main window.

- Purge: To purge the data, click on the Purge button. The data does not need to be polled in order to be purged. This button will erase the exiting data in the reader and not the data that appears in the table.

- View Record: Use this button to view a set of records in the table. The Records should be selected by date. Every Record date must be between the Starting and Ending Dates.

- Delete Record: This button is used to delete one or more record from the database. To delete a Record, you must view this record by clicking on the View button, then highlight the record in the table and click on the Delete button. The record will be deleted from the table and from the database at the same time.

- View Report: To view a record report, set the starting and ending dates, then click on this button. The record is selected from the database and the dates are included in the range for the starting and ending dates. Now you can print the report by clicking on the Print button shown in the menu at the top of the report page.

-Print: To print the report, click on the button and the following window will appear:

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From this window select the printer name, printer driver, printer port and the number of copies and then click on the OK button.

To close this window, click on the Close button.

- Close: To close the Reader Data window, click on the Close button

Purge Data from Reader: There are two methods to erase the data in the reader. You can use the Purge command under the Reader Data menu or you can use the Purge button in the Poll & Purge Reader window.

To purge data using the Purge menu command, select Reader Data then select Purge Data. The following warning message will appear.

Click on Yes button to erase the data. If the reader data is erased successfully, the following message will appear.

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Chapter

7 MPR 1000/2000 Reader Once the MPR is selected for the hardware type, the following menu will appear in Main window as follows:

The menu commands are described as follows: 1. Log in

2. Set new Password

3. Get Password

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Log In : If the MPR 1000/2000 is password protected then the user must log in to start the communication process between the software and the hardware. Once this menu is selected, the following window will appear:

After entering the password, the above window should disappear. If the Log In process was completed successfully, or else a Wrong Password message will appear as follows.

If the hardware power is “off”, the following message will appear on the screen:

Set New Password: To set a Password, select the “Set New Password” menu and the following window will appear:

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If you’re setting a password for the first time Current Password must remain intact. If not, you will enter the old hardware password in the Current Password box, then your new password in the New Password box and finally confirm your new password by entering it again in the Confirm Password box.

Get Password: To get the MPR 1000/2000 Password without deleting the data in the reader, select Get Password from the MPR menu. Once selected the following window will appear:

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Chapter

8 PMR/TA-32 Reader Once the PMR is selected for the hardware type, the PMR/TA-32 menu will appear in Main window as follows:

Each menu command is described in the following chapter.

1- Settings

2- Log in

3- Log Out

4- Setup Password

5- Setup Track

6- Setup Inactivity Timeout

7- Set Time

8- Get Status

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Default Settings PMR log in settings can be adjusted using the PMR/TA-32 settings window. To access this window, select Settings from the PMR/TA-32 main menu. The following window will appear:

The following parameters can be modified using this window,

Default log in - This is the log in type you want EXEBA®-COMM to default to when communication is established with the reader. You can select either Password or No Password option. It is recommended to select No Password option only when there is no password set on the reader.

Log In Logging into the PMR/TA-32 reader is required to start the communication process between the software and the reader.

To log into a PMR/TA-32 reader, follow the steps below: 1. Select the PMR/TA-32, and then select Log In. The following screen will appear:

2. Press the power button on the reader.

In addition to turning the power on, some readers require a backward swipe of an encoded magstripe card.

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To cancel the log in process at any time, press the Cancel button.

If the reader responds, the following screen will appear:

3. When EXEBA®-COMM displays the message "Waiting for response from reader...," you should release the power button and stop scanning the card.

4. If a password was detected in the reader, (the software is configured to log in using the No Password option), the following screen will appear followed by the initial log in screen.

In this case, the Password option should be enabled in the software using the PMR/TA-32 Settings window and step 2 should be repeated.

If a password was detected in the reader and EXEBA®-COMM is configured to log in using the Password option, the following screen will appear,

Enter the correct password and click on the Send button. If an incorrect password was entered, steps 2 and 3 should be repeated.

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When no password is set or when the reader receives the correct password, the message, "Logged In successfully" will appear.

Log Out The Log Out menu command under the PMR/TA-32 main menu allows you to log out from a PMR connection.

Run this command, when the connection with a PMR/TA-32 should be terminated or when a connection should be established with a different reader.

Set Inactivity Timeout To change the inactivity timeout in the PMR/TA-32 reader, use Set Inactivity Timeout command.

This command can be access from the PMR/TA-32 main menu.

To set the inactivity timeout, simply select the number of minutes and seconds you want to set the timeout to and then click on the Set button.

The Log In window will appear, when you log into the reader.

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Setup Password To set a password on the PMR/TA-32, use the Set Password window.

From the PMR/TA-32 main menu, select Setup Password.

The following window will appear:

Enter the new password in the New Password box and the Verify Password box. Then click on the Set button. If the communication between the software and reader timed out, the PMR/TA-32 Log In window will appear.

Get Password To get the PMR/TA-32 Password without deleting the data in the reader, select Get Password from the PMR/TA-32 menu. Once selected the following window will appear:

Then unlock the command using one of two methods: 1) Unlock command by E-mail:

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If your computer is connected to the Internet, click on the Email button it will open our Unlocking web page where you must fill out as much information as you can. After you have entered all of your information, click Submit. The response codes will then be emailed to you at the email address you provided. Note: Please copy and paste your User Code 1 and User Code 2 into the appropriate field. Then click on the Close button. 2) Unlock command by Phone: Call Escan’s support line at (951) 270-1911 Ext 10. Please provide the support representative with the following information: User Code 1, User Code2 and the hardware that was purchased. The representative will then give you two codes: Response 1 and Response 2. Enter them in the designated boxes. After you have done so, click on the Register button. Note: It is necessary for you to be in front of your computer, and have the software running when you call to unlock. After unlocking the password will be displayed on the screen. If logging into the reader is required, the Log In window will appear.

Set Time To set the date and time in the PMR/TA-32 reader, use the Set Time menu command under the PMR/TA32 menu.

If necessary, change the date and time that appears in the Set Time window. Then click on the Set button.

If the communication between the software and reader timed out, the PMR/TA-32 Log In window will appear.

If the time and date were set successfully, the message “Time is set!” will appear in the response box.

Setup Track Options (TA-32) This command allows you to set the magstripe options in the reader. Start by selecting Setup Tracks from the TA-32 main menu.

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There are eleven different options available to change track1, track 2 and track3. Click on the button that appears to the left to set the track according to the command.

If a response is returned from the reader, it will be displayed in the Reader Response box.

Setup Track Options (PMR) This command allows you to set the magstripe options in the reader. Start by selecting Setup Tracks from the PMR main menu.


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There are five different options available to change track 1 and track 2. Click on the button that appears to the left to set the track according to the command.

If a response is returned from the reader, it will be displayed in the Reader Response box.

Get Reader Status The Get Status command displays the PMR/TA-32 reader settings.

This information will include the following:

Total number of records stored in the reader

Total number of tracks

Reader password

Inactivity timeout

Echo mode

Reader date and time

Reader version

To get the information above from the reader, select Get Status command from the PMR/TA-32 menu. The reader will return the information as shown in the following figure:

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Chapter

9 DC Reader This chapter discusses (in detail) the software commands that are specific to the DC readers.

The following topics are covered:

► How to enable/disable the password

► How to obtain the total number of records

► How to configure each track

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Password Control The Password Control command allows you to easily set the password in the DC reader. Additionally, you will be able to disable the password protection temporarily or turn it off completely.

To access this command, from the Command menu, choose Set Password.

Set Password When no password is set, use this command to create a new password or to change the existing one. When the password protection is turned on, you cannot upload or reprogram the reader until the password is turned off.

To set a new password,

1. Enter the default password 00000 in the Existing Password box.

2. Then enter the new password in the New Password box. The password can be up to 5 characters in length. It can contain numeric or alpha characters.

3. Click on the Set button. To change the existing password, enter the password that is set in the reader in the password text box. Then follow the steps 2 through 3 as described above. Disable Password Use the Disable Password command to turn off the password protection temporarily.

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To disable the password,

1. Enter the 5-character password that is set in the reader in the password text box.

2. Click on the Disable button.

Clear Password Use the Clear Password command to turn the password protection off.

To clear the password,

1. Enter the password set in the reader in the password text box.

2. Then click on the Clear button.

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Check Password Use the Check button after setting, disabling, or clearing the password to check if the command has succeeded or to check if a password exists in the reader.

For further information on the password control commands, consult the IBC DC Products User's Guide.

Get Total Records This command obtains the total number of records stored, uploaded and available from the reader. This information is important in determining the maximum capacity of the reader.

From the main menu Command, choose Get Total Records.

The reader will return the total number of records, as shown in the window below:

Total number of slots - This is the total number of records the reader can save. Total number of slots used – This is the total number of records the reader has saved. To determine the number of available slots, subtract the total number of slots used from the total number of slots.

Total number of records uploaded – This figure will tell you how many of these records have been uploaded so far.

Set Magstripe Options

The Set Magstripe Options command allows you to program every track that the DC reader can read. It is available under the Commands menu. Once selected, the following window will appear:

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The individual tracks are programmed as follows:

Enable or disable track

Transmit /Don't transmit the LRC character

Set the magstripe length

Transmit /Don't transmit stop and start character

Select the prefix character

Select the delimiter character

Transmit /Don't transmit the direction indicator

For multi-track readers, each track can be programmed to:

Use the standard character set for the track or another character set

Transmit before the other track

Set intertrack delimiter The figure above shows all the commands you can program to Track 1.

To program the magstripe tracks, follow these steps:

1. If the command has a selection box, select the required setting from the list.

For example, the ‘Set Prefix to’ command has a selection box for you to select the prefix character you want. You can enter the character in the list box provided or you can select the character from the list. However, there are certain characters that you should always select instead of typing. These characters are:

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None - disable the prefix

Space - space character

Tab - tab character

2. Commands such as ‘Set Magstripe Length to 00’, requires a change to the ‘00’ in the command to the desired length.

3. Click on the command button to the left of the command

Note

Programming track1 is equivalent to programming track 3 on readers that read tracks 2 and 3.

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Chapter

10 Reader Commands This chapter describes the software commands that are identical in all readers. Use these commands to obtain information about the reader or to program it. Depending on the hardware type you select, different commands will be available under the Command menu.

The following topics are covered:

► Get the reader’s total number of records

► Get reader version

► Reset reader settings

► Send programming commands

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Get Number of Records This command is available for the following readers: MSR 300/500, MSR500-M and MAG-DC. Use this command to obtain the total number of records stored in the reader. You can also use it to test the reader and the communication between the software and the readers.

Choose Commands, and then choose Get Number of Records.

If the communication is successful, a message showing the total records, as shown above, will appear. Otherwise, a communication failure message will appear.

Reader Identification This command is available for the following readers: PMR 102/202, TA 32, MSR 500 and MSR500-M

The Get Version command allows you to obtain the identification string from the reader. This string contains information such as reader model and version number.

To get the reader identification string, from the Commands menu select Get Version.

The reader identification string will appear. An example of the version number obtained from a PMR reader is shown in the figure below:

Reset Reader The Reset Reader command is available in the following reader: RS2000

This command resets the reader to the factory defaults.

To reset the reader, from the Reader Commands menu, select Reset Reader command.

If the communication with the reader failed, the message "Reader is not responding." will appear.

For further information on the factory defaults, consult the RS2000 User's Guide.

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Set Time The Set Time command is available in the MSR 500 and MSR500-M reader. This command allows you to change the date and time set in the reader.

From the Command menu, select Set Time. The following window will appear:

Select the required date and time and click on the Set button.

Send Command This command is available in all readers.

Send Command allows you to program the reader, to get data from it or to test it. To send a command to the reader, follow the steps below

1. Select Commands then select Send Command.

The Send Command window will appear, as shown in the figure below.

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2. Type the command in the text box provided.

3. Click on the Send button.

The responses coming back from the reader (if any) are sent to the Reader’s Response box. The responses will appear in the format that they are received. However, the software eliminates the ACK, NAK, ETX and STX characters from the string of data received.

If the reader receives a command, a response of ACK will appear as "Command Acknowledged" and a response of NAK will appear as "Command Not Acknowledged". The response received will depends on the type of reader being used.

NOTE

PMR Reader - The Send Command does not allow the following commands to be sent to the PMR reader: Z (purge memory), T00 (no inactivity timeout), or P (change password).

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Appendix

A Product Support

A

variety of resources are available to help you use Exeba®-COMM. These resources are covered in this appendix and can be divided into the following sections:

On-line documentation

User Guides

On-line technical support

Escan technical support

On-line help Exeba®-COMM has a comprehensive on-line help system that allows you to locate information quickly and easily. On-line help can be accessed from the Start menu. You can also access it while working with Exeba®-COMM, by selecting Help from the main menu.

User documentation This manual contains detailed information on how to use Exeba®-COMM. For commands and questions related to the hardware, consult the manufacturer’s User Guide that is included with this software purchase.

Customer Support Escan Technologies Corp. welcomes your questions, suggestions and comments regarding improvements to Exeba®-COMM and this manual. Your comments can be mailed to Escan Technologies Corp., or sent electronically via e-mail or via our World Wide Web (WWW) site. If you have a bug report that requires immediate attention, please contact us as soon as possible.

If you would like to purchase any of the hardware described in this manual, you may contact us for the current price and availability.

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In order to be eligible for technical support, you must register your version of Exeba®-COMM with Escan Technologies Corp. In addition to technical support, you will receive updates regarding what is new in the upcoming versions of Exeba®-COMM.

When reporting a problem, please include the following information:

Company

Mailing Address

Phone Number

Your Name/Contact Person

E-mail Address (if available)

Exeba®-COMM Serial Number

Date of Purchase

Operating system (win ME, NT or 2000, XP)

Where to send your registration/correspondence: Email Address: [email protected] Telephone: (951) 270-0043 (9:00 am - 4:00 pm PST) Fax: (951) 270-0920 (24 hours - 7 days a week) Standard Mailing Address: Escan Technologies Corp.

12140 Severn Way

Riverside, CA 92503

On-line Support As an alternative to mailing your registration, you may contact our WWW site. In addition to on-line registration, you will find an area to post comments or suggestions read about upcoming versions of Exeba®-COMM, related software, and download up-to-date files. Our WWW site is at the following addresses:

http://www.e-scan.com http://www.exeba®.com

Notes…

mailto:[email protected]

http://www.e-scan.com/

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