Exchange 2007 Mobility

Johann KruseNational Technology SpecialistUnified Communications Group

• Mobility in Exchange 2003 SP2

• Exchange 2007 Mobility Overview

• Email Enhancements

• Calendaring Enhancements

• Mobile Document Access

• Rounding Out the Outlook Experience

• Manageability

Agenda

Exchange 2003 SP2

••New Direct Push New Direct Push Technology keeps Technology keeps your Outlook your Outlook Mobile up-to-dateMobile up-to-date

••Task sync Task sync

••Over-the-air Over-the-air lookup in the lookup in the Global Address Global Address List (GAL)List (GAL)

Helps to better protect Helps to better protect devicesdevices

•Remotely manage and enforce corporate IT policies over-the-air

•Automatic wipe of data when password is entered incorrectly X number of times

•Remote reset of on-device data

•Certificate-based Authentication support

Enables more cost-Enables more cost-effective effective

mobile messagingmobile messaging

Enhances the Outlook Enhances the Outlook Mobile experienceMobile experience

•Utilise existing Exchange investments to reduce need for additional third party server product and license fees

•Easy-to-manage and easy-to-scale mobile messaging solution

•GZIP data compression

Exchange 2003 SP2

Best Mobile Messaging Solution

• More cost-effective and scalable solution

• Utilise existing IT investments

• No additional server or client licenses

• No additional complexity or points of failure

• No additional subscriptions or fees

• Easily managed and highly scalable solution

• Choice of Direct Push, timed sync, or manual sync

• Full support for SP2 enhancements in Messaging and Security Feature Pack for Windows Mobile 5.0 (MSFP)

• ActiveSync licensees

• Sony Ericsson, Motorola, Nokia, DataViz, Palm, Symbian

• Seamless solution• Works for all PIM data: Inbox, Calendar, Contacts and Tasks• Requires only a standard Web-enabled data plan• No additional software/server installation• Uses standard data connection, connects to Exchange Server

via HTTPS

• Requirements• Enabled by default on server• An “SP2-ready” device (Windows Mobile or licensee) has

Direct Push enabled by default

Direct Push Technology

Direct Push Technology

Highlights

Device syncs as soon as mail arrives on the server

No reliance on SMS for notifications

Mobile networks allow HTTP request to remain open without battery drain/data cost

No need for a store and forward service

3. Exchange notifies device of changes to the mailbox

1. Device maintains an open HTTP request with the server

2. Exchange holds the request open for delivery of notifications and mailbox changes

4. Device requests changes from the server and maintains up-to-date state

Windows Mobile Device with MSFP or Licensee Device

Server running Exchange 2003 SP2

Exchange 2007 Mobility

• Better e-mail on the go• More complete Outlook e-mail experience• Access to the information you need

• Improved Manageability• Self-service model reduces helpdesk burden• More comprehensive policy support

Note: Many features require device updates as well. Windows Mobile and ActiveSync licensees have access to all features

mentioned.

However, product roadmaps are not yet available.

Exchange 2007 Mobility Overview

• Most activity on the device is triaging e-mail

• No time wasted in triaging again back in Outlook/OWA

E-mail EnhancementsQuick flag support

• Support for HTML message bodies

• Preserves emphasis/tables/etc for easier reading

• Reply won’t disrupt formatting in a thread for everyone else

• Support for Rights Management

• Support for UM

• “Fetch” approach for long messages

E-mail EnhancementsImproved E-mail Experience

• Ability to search items on the device and the server• Exchange 2007 supports searching all

item types: contacts, tasks, mail, etc.• Many licensee devices incorporating

enable e-mail search

• Search can be scoped to a folder/tree

• Number of items returned can be constrained and/or paged through

• Convenient access to your entire mailbox from any device!

Access to the entirety of your Exchange data, Access to the entirety of your Exchange data, with only a limited amount stored on the device.with only a limited amount stored on the device.

E-mail EnhancementsSearch

• Forward / Reply / Reply All from appointments

• Attendee status

• Ability to set Out of Office message from the device

• Improved conflict resolution

• All calendar logic resides on the server

Calendaring EnhancementsHandling Meeting Requests

Do everything you can in Outlook when handling Do everything you can in Outlook when handling meeting requests from a mobile.meeting requests from a mobile.

• Problem: Can’t access links to documents and sites/shares in email from mobile devices lower productivity

• Solution: Click on link in email and get document – behaves like an attachment

• Works with both SharePoint sites and UNC shares

• Also can browse SharePoint sites via link

Mobile Document AccessAccess to SharePoint and UNC content

• Self service model

• Over the air, self-provisioning

• Users can do remote wipe from OWA without calling helpdesk

• IT Pros don’t become a bottleneck

• Provide greater control to the admin

• More granular security policies and access control

• Easy to maintain

• Greater manageability and support options

Manageability

• More granular access control

• By device ID – allows only enterprise provisioned devices• By user agent – allows only enterprise recommended models

• Per user policies

• New policies

• Allow/disallow attachments• Allow administrators to specify

default EAS client settings• PIN Expiration

ManageabilityPolicies and Access Controls

• Track and manage device partnerships

• Track device change history

• See devices connected to Exchange

• Identify and troubleshoot problems seen by devices

• Reset users’ PIN over the air

• Users can wipe their own device from OWA

Make it easier for IT Pros to manage devices – so Make it easier for IT Pros to manage devices – so that they can be rolled out to everyone in the that they can be rolled out to everyone in the enterprise.enterprise.

ManageabilityDevice Management

• Improved protocol logging to aid troubleshooting

• MOM support

• Alerts/Rules – to alert IT Pros when something is wrong

• Diagnostic Tasks/Probes – to ensure everything is working

• Summary reports about device sync usage

• Integrated setup/admin to reduce administrative costs

ManageabilityServer Management

• Microsoft committed to bringing benefits of mobile messaging to a wider audience

• Improved mobile user experience

• Self service model reduces support costs

• Better management of the mobile messaging system

Conclusion