exam code: 642-467 exam name: capps v8.0 integrating cisco ... 3. cue/cucme/cli/gui/integration 4....

http://www.gratisexam.com/

Cisco.Selftestengine.642-467.v2014-02-04.by.Elie.174q

Number: 642-467Passing Score: 800Time Limit: 120 minFile Version: 14.5


Exam Code: 642-467

Exam Name: CAPPS v8.0 Integrating Cisco Unified Communications Applications v8.0

Sections1. CUC2. CUCM3. CUE/CUCME/CLI/GUI/Integration4. CUPS/Presence/Communicator5. VPIM/Integration/Other


Exam A

QUESTION 1Which three of the following Options should always be selected when configuring a SIP trunk for Cisco Unity Connection integration to Cisco UnifiedCommunication Manager?

A. Accept Unisolicited NotificationB. Enable Digest AuthenticationC. Accept Out-of-Dialog REFERD. Enable Application Level AuthenticationE. Accept Replaces HeaderF. Accept Presence SubscriptionG. X.509Subject Name

Correct Answer: ACESection: CUCExplanation

Explanation/Reference:Explanation: Ref-http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/integration/cucm_sip/guide/cucintcucmsip060.html#wp1094879

Settings for the SIP Trunk Security Profile Configuration Page

Field/SettingName/Enter Connection SIP Trunk Security Profile or another name.Description/Enter SIP trunk security profile for Cisco Unity Connection or another description.Device Security Mode/Accept the default of Non Secure.Accept Out-of-Dialog REFER/**Check this check box.**Accept Unsolicited Notification/**Check this check box.**Accept Header Replacement/**Check this check box.**

QUESTION 2When using IMAP to access voice-mail messages from Cisco Unity Express, which two of the following describe how messages are downloaded and what type ofmessages can be viewed? (Choose two.)

A. Messages are downloaded as email messages.B. All voice-mail messages must be downloaded if Cisco Unity Express is being accessed from an IMAP client.C. Voice-mail messages are downloaded as email attachments.


D. Subscribers can retrieve all types of voice-mail messages except private and broadcast messages.E. Voice-mail messages are downloaded using the Cisco Unity Express IMAP client plug- in.

Correct Answer: CDSection: CUE/CUCME/CLI/GUI/IntegrationExplanation

Explanation/Reference:

QUESTION 3You are configuring a secure connection between the Lightweight Directory Access Protocol directory and the Cisco Unified Communications Manager. Tocomplete this configuration, you upload the Lightweight Directory Access Protocol server certificate to the Certificate Management interface. Which two additionalsteps are needed to complete the configuration? (Choose two.)

A. Restart the Lightweight Directory Access Protocol server.B. Restart the Lightweight Directory Access Protocol service on the Cisco Unified Communications Manager server.C. Restart the Tomcat service.D. Restart the Cisco DirSync service.E. Restart the directory service.F. Restart the Hypertext Transfer Protocol service.

Correct Answer: CDSection: CUCMExplanation


QUESTION 4Which two parameters are required when you configure the Voice Profile for Internet Mail location on Cisco Unity Express? (Choose two.)

A. domain name or IP addressB. destination typeC. display nameD. location IDE. dial IDF. Simple Mail Transfer Protocol domain name


Correct Answer: ADSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 5Refer to the exhibit.



When users press the "messages" button on their IP phones to check voice mail, they are hearing a busy signal. What is causing the issue?

A. The Directory Number field is misconfigured.B. The Port Name field is misconfigured.


C. The Device Name Prefix field is misconfigured.D. The Calling Search Space field is misconfigured.E. The Partition field is misconfigured.

Correct Answer: CSection: CUCExplanation


QUESTION 6What should be done after the initial configuration of the Cisco Unified Communications Manager and Cisco Unified Presence integration?

A. Restart the Cisco SIP Proxy Server.B. Restart the Application Listener.C. Restart the Cisco Unified Presence Service.D. Restart the Cisco Unified Communications Manager Services.E. No action is required.

Correct Answer: CSection: CUPS/Presence/CommunicatorExplanation




When users try to access the voice-mail system, they hear a fast busy tone. In which two ways does the configuration need to be modified in order to allow calls toreach Cisco Unity Express? (Choose two)

A. The dial peer needs to be a POTS dial peer and needs to use a fully qualified E.164 number.B. The command dtmf-relay sip-notify needs to be added to the dial peer.C. The vad statement needs to be removed.D. The command session protocol sipv2 needs to be added to the dial peer.E. The codec type statement needs to be removed.F. The command codec transparent needs to be added to the dial peer.

Correct Answer: BDSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 8Which operation in Cisco Unity Express allows you to modify settings such as clock and default language?

A. user.conifgurationB. user.mailboxC. system.configurationD. voicemail.configurationE. webapp.control


F. site.configuration

Correct Answer: CSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 9You are required to configure User Templates in Cisco Unity Connection. Which two parameters are mandatory to complete this configuration? (Choose two.)

A. partitionB. search scopeC. aliasD. class of serviceE. display nameF. active schedule

Correct Answer: CESection: CUCExplanation


QUESTION 10Which two rules are the direct rules in Cisco Unity Connection? (Choose two.)

A. Attempt Sign-inB. Opening GreetingC. Attempt ForwardD. Attempt Sign-outE. Attempt SendF. Closing Greeting

Correct Answer: ABSection: CUC


Explanation


QUESTION 11Which six of the following commands are necessary to configure two ephone-dns that will provide MWI on and off functions for Cisco Unity Express? Extension2598 turns off MWI, extension 2599 turns on MWI, and extensions use four digits. (Choose six.)

A. extension 2598....B. ephone-dn 10C. number 2598....D. mwi enableE. number 2599....F. mwi onG. extension 2599....H. ephone-dn 11I. mwi disableJ. mwi off

Correct Answer: BCEFHJSection: CUE/CUCME/CLI/GUI/IntegrationExplanation

Explanation/Reference:Answer: B,C,E,F,H,JExplanation: StudentGuide Volume 2 Page 3-37

QUESTION 12This configuration is found on the Cisco Unified Communications Manager Express router:

interface GigabitEthernet0/1description Voice Networkaddress 172.31.12.1 255.255.255.0!interface Service-Engine1/0description NM-CUEip unnumbered GigabitEthernet0/1service-module ip address 172.31.12.254 255.255.255.0


service-module ip default-gateway 172.31.12.1!ip route 0.0.0.0 0.0.0.0 172.31.11.1

Which route is needed to complete this configuration?

A. ip route 172.31.12.254 255.255.255.255 Service-Engine1/0B. ip route 172.31.12.254 255.255.255.255 172.31.12.1C. ip route 172.31.12.254 255.255.255.255 172.31.12.254D. ip route 172.31.12.254 255.255.255.255 172.31.11.1

Correct Answer: ASection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 13Which three components are necessary to import users into Cisco Unity Express from Cisco Unified Communications Manager Express? (Choose three.)

A. Cisco Unified Communications Manager CLI administrator username and passwordB. IP address of the Cisco Unified Communications Manager Express deviceC. end users configured in the Cisco Unified Communications Manager Express databaseD. Cisco Unified Communications Manager web administrator user loginE. JTAPI username and password

Correct Answer: BCDSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 14What is the proper format of a custom auto-attendant prompt?

A. G.711 u-law, 8 kHZ, 8-bit, monoB. G.711 a-law, 8 kHz, 16-bit, mono


C. G.711 a-law, 16 kHZ, 8-bit, stereoD. G.729, 8 kHZ, 8-bit, mono

Correct Answer: ASection: CUCExplanation



Which five of the following commands will integrate a Cisco Unity Express module with a Cisco Unified Communications Manager Express router. (Choose five.)

A. ip route 10.1.131.2 255.255.255.255 interface Service-Engine 1/0B. service-module ip address 10.1.130.2 255.255.255.0C. ip unnumbered Loopback0D. service-module ip address 10.1.131.2 255.255.255.0


E. service-module ip default-gateway 10.1.131.1F. ip unnumbered vlan130G. service-module ip default-gateway 10.1.30.1.1H. interface Integrated-Service-Engine1/0

Correct Answer: ACDEHSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 16When configuring a new Cisco Unified Personal Communicator device, which device type should be configured in Cisco Unified Communications Manager whenusing Cisco Unified Personal Communicator 8.X?

A. Cisco Unified Personal CommunicatorB. Cisco IP SoftPhoneC. Cisco IP CommunicatorD. Cisco Unified Client Services FrameworkE. It depends on the IP phone that is associated to the Cisco IP SoftPhone

Correct Answer: DSection: CUCMExplanation

Explanation/Reference:Explanation: StudentGuide Volume 3 Page 5-118

QUESTION 17For Cisco Unity Express to send message notifications to external telephony devices, what must be configured?

A. Cisco Unity Express must be integrated with an external IMAP client.B. The integrated Cisco Unified Communications Manager Express voice-mail solution must be configured for PSTN access.C. Each individual or group must have the notification profile set to forward urgent messages.D. The default profile name vm-notif-profile needs to be changed to reflect the name of the new notification profile.

Correct Answer: B


Section: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 18Which codec is supported in Cisco Unity Express?

A. G.711B. G.721C. G.729D. Q.850E. Q.931F. Q.2931



QUESTION 19Which three built-in auto-attendant features accompany Cisco Unity Express? (Choose three.)

A. dial-by-nameB. single-digit dialing for up to nine users or groupsC. dial-by-extensionD. multilevel auto-attendant flows providing dual tone multifrequency - based menusE. return-to-operatorF. three or more voice-mail greetings per user

Correct Answer: ACESection: CUE/CUCME/CLI/GUI/IntegrationExplanation




When configuring Cisco Unity Connection for LDAP integration, where is the Cisco DirSync service activated for Cisco Unity Connection?

A. Cisco Unity Connection AdministrationB. Cisco Unified ServiceabilityC. Cisco Unified OS AdministrationD. Cisco Unity Connection AdministrationE. Cisco Unity Connection ServiceabilityF. Disaster Recovery System

Correct Answer: BSection: CUCExplanation

Explanation/Reference:Verified on CUC 9.1


QUESTION 21You need to configure Cisco Unity Connection in a cluster that will have four servers. One server will hold the publisher role. How many licenses do you need toconfigure Cisco Unity Connection successfully in a cluster?

A. 1B. 2C. 3D. 4E. 5F. 6


Explanation/Reference:Cisco says 1 license per cluster, but the license covers enough for all nodes and users.http://www.cisco.com/en/US/products/ps6509/products_tech_note09186a0080bf5921.shtml#topic6

Licenses and Cisco Unity Connection Clusters

In a Cisco Unity Connection (high availability) environment, only the publisher server needs to be configured and connected with the ELM to obtain the licensestatus and for the license enforcement. When the publisher server stops functioning (for example, when it is shut down for maintenance), the subscriber serverhandles all the incoming calls for the cluster for a 60 days grace period. However, if the publisher server does not resume its normal function within the 60 daysgrace period, Unity Connection will move to the "Expire" state.

QUESTION 22What is required of a user to retrieve voice mail once they are notified of a new message by Cisco Unity Connection Message notification on their mobile phone?

A. PasswordB. PIN



C. user IDD. user extensionE. FAC


Explanation/Reference:Explanation: Reference-https://customertraining.verizonbusiness.com/Documents/Cisco%20Unity%20Connection% 20Voice%20Mail.pdf

QUESTION 23An external caller calls into the corporate directory handler extension and selects the option to dial by name. The caller enters the digits "633" for user Mike Lee.The user is located in the directory and Cisco Unity Connection attempts the transfer, but the call fails. What is the most likely cause of this issue?

A. User Mike Lee does not exist.B. Incorrect or missing search space in the directory call handlerC. The Call Transfer service parameter is not enabled.D. User Mike Lee is not listed in the directory.E. Voice ports are out of service



QUESTION 24In Cisco Unity Connection, which two options are predefined rules of forwarded call routing? (Choose two.)


A. attempt forwardB. attempt sign inC. attempt sign outD. speech connectE. publisher reverse trapF. opening greeting

Correct Answer: AFSection: CUCExplanation


QUESTION 25As a voice administrator, you have deployed Cisco Unity Connection for voice-mail service. You need to implement dial plan flexibility for Cisco Unity Connectiondirectory to separate addressing and dialing tasks. Which two dial plan components must you configure? (Choose two.)

A. translation patternsB. partitionsC. search spacesD. gatekeeper zone prefixesE. route patternsF. transformation patterns

Correct Answer: BCSection: (none)Explanation


QUESTION 26Cisco Unified Communications Manager SIP integration with Cisco Unity Connection requires which configuration component to connect to voice mail?

A. Route PatternB. Hunt Group


C. Route GroupD. Hunt PilotE. Trunk Group

Correct Answer: ASection: CUCMExplanation


QUESTION 27When integrating Cisco Unified Presence with Microsoft Exchange, which interface is used for communication between the Cisco Unified Presence server and theMicrosoft Exchange server?

A. OWAWebDAVB. XMPPC. XML over HTTPD. XCPOWAE. XCPWebDAV

Correct Answer: ASection: CUPS/Presence/CommunicatorExplanation

Explanation/Reference:http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/integration_notes/exchange/guide/exchintintro.html#wp1083866

WebDAV

WebDAV (Web Distributed Authoring and Versioning) is an extension of HTTP that facilitates creating, changing and moving documents on a server as well asediting properties of a file. WebDAV can be used to access Microsoft Exchange mailboxes over HTTP connectivity. Each folder, message, calendar event, contactetc., has a URL that can be used to access it. Cisco Unified Presence can use WebDAV to gather information on calendar events. WebDAV is deprecated inExchange 2010 and beyond.



***Exhibit is Missing***

Which six of the following commands are required to configure a dial peer that will allow voice-mail messages to be left on Cisco Unity Express for UnifiedCommunications Manager Express users? The Cisco Unity Express module uses a pilot number of 4100.(Choose six.)

A. destination-pattern 4100B. no vadC. session target ipv4:10.1.131.2D. codec transparentE. dial-peer voice 4100 potsF. codec g711ulawG. session target ipv4:10.1.131.1H. dial-peer voice 4100 voipI. dtmf-relay sip-notifyJ. dtmf-relay h245-alphanumeric

Correct Answer: ABCFHISection: CUE/CUCME/CLI/GUI/IntegrationExplanation




In order for the Instant Messaging feature in Cisco Unified Presence to function, which service is specific to the feature and required to be activated?

A. Cisco UP Sync AgentB. Cisco UP XCP Message ArchiverC. Cisco UP XCP Authentication ServiceD. Cisco UP XCP XMPP Federation Connection ManagerE. Cisco UP XCP Text Conference ManagerF. Cisco UP XCP Web Connection Manager

Correct Answer: ESection: CUPS/Presence/CommunicatorExplanation

Explanation/Reference:Explanation: Reference, Student Book 5-10 (Vol. 3)

QUESTION 30As a voice implementation engineer, you have been asked to deploy Cisco Unified Presence. Cisco Unified Presence needs to communicate with Cisco UnifiedCommunications Manager for user data synchronization.

What must you configure to make sure that Cisco Unified Presence uses the same authentication to communicate with Unified Communications Manager?

A. an end-user in Cisco Unified Communications Manager and point it to Cisco Unified PresenceB. a Java Telephony Application Programming Interface user in Cisco Unified Communications Manager and point it to Cisco Unified PresenceC. a VPN profile in Cisco Unified Communications Manager and point it to Cisco Unified PresenceD. an application user super group access and point it to Cisco Unified PresenceE. an Administration XML Layer user and point it to Cisco Unified PresenceF. the standard CCMSysUser, which is created as an application user and point it to Cisco Unified Presence





***Exhibit is Missing***

Which of the following statements is true about the remote users that are configured in the exhibit?

A. Remote users must always be added when configuring VPIM on Cisco Unity Express.B. Remote user configuration is optional for VPIM. It is only necessary if VPIM networking is implemented between a Cisco Unity Connection and Cisco Unity

Express systems.C. Remote users are needed if the dial-by-name feature is required.D. Remote users are needed if VPIM implementation is required between Cisco Unity Express and a third-party voice-mail system that supports VPIM.

Correct Answer: CSection: VPIM/Integration/OtherExplanation


QUESTION 32How does a notification profile use cascading settings?

A. Cascading settings send incremental messages to each member of the group in a sequential manner as soon as the initial message is received.B. Cascading settings send a new message to a separate notification group upon receiving a new message.C. Cascading settings allow a single message to be sent to all the members of a notification profile and any additional cascaded notification groups simultaneously.D. Cascading settings allow additional message notifications to be sent, after a configured time delay, to a widening circle of recipients.

Correct Answer: DSection: CUCExplanation


QUESTION 33Which tool do you use to backup the entire Cisco Unity database and restore it as a whole to a new server?

A. Backup and Restore UtilityB. Consolidated Object Backup and Restore Application Suite briefcase modeC. COBRAS hot modeD. Cisco Unity Disaster Recovery Tools


E. Cisco Config File ManagerF. Cisco Automated Backup



QUESTION 34As a Cisco Unity administrator, you have set the default Automatic Gain Control value to - 26 dB. Which value will you set Automatic Gain Control to when you wantto increase the average volume?

A. -10 dBB. -30 dBC. -40 dBD. -50 dBE. -60 dB



QUESTION 35Which three objects can be assigned to partitioning and search spaces, to segregate the global dial and message addressing space within Cisco Unity Connection?(Choose three.)

A. users with mailboxesB. line groupsC. VPIM locationsD. hunt pilotsE. system call handlersF. transformation patterns




QUESTION 36When you deploy Cisco Unified Communications Manager, which two conditions must be met if you want to use Cisco Unity Express as a distributed voice-mailsolution? (Choose two.)

A. Voice mail must be accessible even in case of WAN failure.B. Cisco Unity Express is operated with Cisco Unified Communication Manager Express because they are interoperable.C. Bandwidth is available to enable voice mail to traverse the WAN by contacting a central voice-mail server.D. There are no limitations on geographic coverage.E. Cisco Unity Express must use Skinny Call Control Protocol (SCCP) to communicate with Cisco Unified Communication Manager Express.F. Automated attendant must be accessible irrespective of WAN availability.

Correct Answer: AFSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 37What are four capabilities of Cisco Unified Presence user communication? (Choose four.)

A. video conferencingB. web collaborationC. instant messagingD. basic audioE. advanced audio/web hostingF. wireless access pointG. remote route optimizationH. automatic LAN configuration

Correct Answer: ABCD


Section: CUPS/Presence/CommunicatorExplanation


QUESTION 38You have configured a Cisco Unity Express server that uses the G.711 codec. You want to send outbound messages in a format that uses lower bandwidth.However, you want to keep the quality of the incoming message high. Which two tasks should you perform? (Choose two.)

A. Convert the incoming messages to G.729a.B. Keep the incoming messages as G.711.C. Convert the outgoing message to 64 kb/s using G.729a.D. Convert the outgoing messages to G.726.E. Send the outgoing messages in the G.711 format.F. Store the message using the original codec, but convert it to 64 kb/s for outgoing.



QUESTION 39You are managing a Cisco Unity Connection server. You want to assign permissions to a junior administrator to manage call handlers and directory handlers on theCisco Unity Connection server. Which role should you assign to the junior administrator?

A. Remote AdministratorB. User AdministratorC. Greeting AdministratorD. Help Desk AdministratorE. Audit AdministratorF. Audio Text Administrator

Correct Answer: FSection: CUCExplanation


Explanation/Reference:http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac/guide/2xcucmac020.html#wp1049512

Audio Text AdministratorThis role allows an administrator to manage call handlers, directory handlers, and interview handlers.

QUESTION 40Which tool is used to migrate users from Cisco Unity to Cisco Unity Connection?

A. CSV importB. LDAP importC. Exchange Synch importD. COBRAS importE. Cisco Unity Migration Assistant



QUESTION 41You are in the final phase of configuring Cisco Unified Presence and you need to activate the required services under Cisco Unified Serviceability. Which threeCisco Unified Presence services should you activate for it to work? (Choose three.)

A. Extensible Communication Platform Connection ManagerB. Sync AgentC. Web Connection ManagerD. Session Initiation Protocol ProxyE. Extensible Communication Platform Authentication ServiceF. Engine

Correct Answer: BDFSection: CUPS/Presence/CommunicatorExplanation



QUESTION 42In Cisco Unity Connection, a user uses an Integrated Messaging Access Protocol client, such as ViewMail, to record, send, and forward voice messages to anotheruser. Which system feature is used to map the sender and the recipient of the message to the correct user?

A. message notificationB. greetings and caller inputC. mailbox storage settings and administrationD. Simple Mail Transfer Protocol proxy addressE. distribution listsF. external service accounts





In which three ways does the configuration need to be modified in Cisco Unified Communications Manager Express so that the administrator can open a sessionwith Cisco Unity Express? (Choose three.)

A. Edit the IP address of the service module.B. There is nothing wrong with the configuration. The lntegrated-Service-Engine1/0 needs to be restarted.C. Edit the IP route statement to change the IP subnet mask to 255.255.255.0.D. Add the IP subnet mask to the service-module ip default-gateway statement.E. Edit the IP address in the IP route statement.F. Add the ip unnumbered Loopback0 command to interface Integrated-Service-Engjne1/0.

Correct Answer: AEF



Explanation/Reference:Explanation:

Reference, Student Book 3-34 (Vol. 2)

QUESTION 44When using integrated messaging with Cisco Unity Express, which capability is available to the end user?


A. The ability to create, send, or reply to voice-mail messages from the email client.B. The ability to delete voice-mail messages or to mark them as read or unread, as they would for email messagesC. The ability to only mark voice-mail messages as read or unread, as they would for email messages.D. The ability to create, send, delete, or reply to voice-mail messages from the email client.

Correct Answer: BSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 45Which term is used to define Cisco Unified Presence communications between Cisco Unified Presence clusters in the same domain?

A. Cisco Unified Presence clusteringB. Cisco Unified Presence interclusteringC. Cisco Unified Presence peeringD. Cisco Unified Presence domain connectorE. Cisco Unified Presence federation


Correct Answer: BSection: CUPS/Presence/CommunicatorExplanation


QUESTION 46What is the default number of maximum login attempts defined in the security password lockout policy in Cisco Unity Express?

A. 3B. 5C. 8D. 10E. 24F. 30

Correct Answer: ESection: CUE/CUCME/CLI/GUI/IntegrationExplanation

Explanation/Reference:http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/s1_cmds.html#wp1090225

security password lockout policy

To specify whether subscribers are locked out permanently, or temporarily, when the maximum number of failed login attempts is reached, use the securitypassword lockout policy command in Cisco Unity Express configuration mode. Use the no form of this command to return to the default setting and set the Lockoutpolicy to "temporary."

security password lockout policy {perm-lock | temp-lock}

no security password lockout policy {perm-lock | temp-lock}

Syntax Description

perm-lock

Subscribers are permanently locked out when the maximum number of failed login attempts is reached.


temp-lock

Subscribers are temporarily locked out when the maximum number of failed login attempts is reached.

Command Default

•Lockout policy is set to temp-lock.

•Lockout duration is set 5 minutes.

•Number of initial login attempts is set to 3.

•Number of maximum login attempts is set to 24.

QUESTION 47A user is attempting to enter a Call Forward All destination of 00497473263, but after the digit "9" is entered, the system believes that all the digits have beenentered and that the Call Forward All destination is 0049. Which system component is most likely misconfigured?

A. Gateway that is used for Call Forward All callsB. Route List that is used for PSTN callsC. Route Group that is used for PSTN callsD. Route Pattern that is used for PSTN callsE. The IP phone does not have access to the partition that is used for PSTN calls



QUESTION 48A Cisco Unity Express administrator has configured three applications: voice mail and two auto-attendants. Cisco Unity Express supports a maximum of eight ports.The voice-mail application is configured for three maxsessions. The two auto-attendants are configured for four maxsessions each. What will be the result if threevoice-mail sessions are in use and three callers dial into both auto-attendants?

A. All the sessions will be permitted because 10% more ports are supported per Cisco Unity Express license.B. It will depend on which caller tries to reach the auto-attendant last. That call will not go through.


C. The Cisco Unity Express auto-attendant will place the call on hold for up to 30 seconds to wait for a port to open up. If a port does not open up, the call isdropped.

D. An application can borrow a single port from another application if one is available to handle a peak call load. If there are no ports available, the call is dropped."A Composite Solution With Just One Click" - Certification Guaranteed 26



QUESTION 49A subscriber to the Internet Messaging Access Protocol feature of Cisco Unity Express sees a "Mailbox Full" notification. What is the percentage of space used thathis mailbox has exceeded?

A. 94 percentB. 95 percentC. 96 percentD. 97 percentE. 98 percentF. 99 percent

Correct Answer: DSection: CUE/CUCME/CLI/GUI/IntegrationExplanation

Explanation/Reference:http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008036fd99.shtml#full

Cisco says mailbox full happens at 100%, so good luck with this one.

QUESTION 50In Cisco Unity Connection, which two methods can you use to segregate the global dial and message addressing space? (Choose two.)

A. SIP trunkB. search spacesC. route patternsD. translation patterns


E. partitionsF. hunt pilot

Correct Answer: BESection: CUCExplanation


QUESTION 51In which three of the following cases can VPIM Networking be used for messaging? (Choose three.)

A. Cisco Unity systems where the partner Microsoft Exchange Servers are in different Active Directory forestsB. Cisco Unity with Microsoft Exchange 2000 or Microsoft Exchange 2003, and Cisco Unity with Lotus DominoC. Cisco Unity and Cisco Unity ExpressD. Cisco Unity and the Cisco Presence ServerE. Cisco Unity and Cisco Unified Communication ManagerF. Cisco Unity and Cisco Unified Contact Center Express

Correct Answer: ABCSection: VPIM/Integration/OtherExplanation


QUESTION 52When a user password is changed on Cisco Unified Communications Manager Express, how is that change propagated to Cisco Unity Express?

A. The change is automatic; there is no Cisco Unity Express administrator intervention required.B. The user password in Cisco Unity Express does not need to match the user password in Cisco Unified Communications Manager Express because they are

separate systems.C. The Cisco Unity Express administrator needs to change the password and PIN every time a change is made to the user account in Cisco Unified

Communications Manager Express.D. The Cisco Unity Express administrator needs to synchronize the user account in Cisco Unified Communications Manager Express by importing the user again.E. The Cisco Unity Express administrator needs to change the user password to match the password in Cisco Unified Communications Manager Express.




QUESTION 53You are importing Cisco Unified Communications Manager users in Cisco Unity Express. After you commit the information for importing users, an error appears.

Which option could be the probable cause for this error?

A. A user ID contains spaces.B. A user ID does not have a primary extension.C. A user ID has the dial-by-name feature activated.D. Only selected users are being imported.E. A user ID has administrative privileges.F. A user ID does not have an associated voice-mail box.



QUESTION 54Which messaging interface provides support for an Apple iPhone, Android, and Blackberry?

A. Cisco Unity ConnectionB. Cisco Unity ExpressC. Cisco UnityD. Cisco Unity Mobile




QUESTION 55

Select and Place:

Correct Answer:




QUESTION 56What is the maximum number of custom auto-attendant applications that you can set up in Cisco Unity Express?

A. 1B. 2C. 3D. 4E. 5F. 6


Correct Answer: DSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 57A user has reported that keys that are pressed when accessing Cisco Unity Express are not being acknowledged by the system. This configuration is found on thevoice-enabled IOS router:

!dial-peer voice 6800 voipdestination-pattern 5...session protocol sipv2session target ipv4:10.3.6.127codec g711ulawno vad!

What is the configuration command that is needed to complete the configuration and solve the problem?

A. dtmf-relay sip-notifyB. dtmf-relay rtp-nteC. dtmf-relay cisco-rtpD. dtmf-relay h245-signal



QUESTION 58In which two scenarios would a caller who is calling into the Cisco Unity Connection general pilot number hear the opening greeting of the voice-mail system and beprompted for a user ID and PIN? (Choose two.)

A. non-subscriberB. subscriber who sends the calling number


C. subscriber who does not send the calling numberD. A SIP phone user will always be prompted for a user ID and PIN.E. An SCCP phone user will always be prompted for a user ID and PIN.F. The scenario is invalid.

Correct Answer: ACSection: CUCExplanation


QUESTION 59What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the CiscoUnified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?

A. Restart the Cisco Unified Presence server.B. Restart Cisco Unified Communications Manager.C. Enable tracing and use Cisco Unified RTMT to review the traces.D. Uninstall and re-install Cisco Unified Personal Communicator.E. Reset the Presence Gateway.



QUESTION 60Which of the following applications collects, distributes, and aggregates user attributes and capabilities?

A. Cisco Unity ConnectionB. Cisco Unified PresenceC. Cisco Unified Communications ManagerD. Cisco Unified Personal Communicator

Correct Answer: B




QUESTION 61When troubleshooting a single Cisco Unified Presence user complaint, which tool is the best one to use to start the troubleshooting process?

A. Cisco Unified Real Time Monitoring ToolB. Cisco Unified Presence System TroubleshooterC. Cisco Unified Presence Monitoring ToolD. Cisco Unified Presence Viewer

Correct Answer: DSection: CUPS/Presence/CommunicatorExplanation


QUESTION 62You have configured Voice Profile for Internet Mail Networking in Cisco Unity Express. The Voice Connector receives a message that cannot be delivered. Themessage does not contain the sender information. In this situation, in which folder does Voice Connector save the message?

A. InboxB. Deleted ItemsC. ArchiveD. JunkE. SpamF. Sent




QUESTION 63From which entity does a Cisco Unified Personal Communicator device receive its TFTP

server address when it is integrated with a Cisco Unified Presence Server for failover?

A. Cisco Unified Presence serverB. Cisco Unified Communications Manager TFTP serverC. Device profile in Cisco Unified Communication ManagerD. Manually created upon installation of Cisco Unified Personal CommunicatorE. Cisco Unified Personal Communicator does not use TFTP.



QUESTION 64Which four of the following will allow a Cisco Unity Express system administrator to add new mailboxes to the system? (Choose four.)

A. Choose Voice Mail > Mailboxes to add new mailboxes.B. Choose User Defaults > Create Mailbox.C. Choose Configure > Users and check the Create Mailbox check box.D. Choose Configure > Groups. The Configure Groups window appears. Click Add. The Add a New Group window appears. Complete the information fields and

check the Enable notification for this user/group checkbox.E. Choose Voice Mail > VM Defaults and click Add Mailboxes.F. Mailboxes can be created when users are imported from Cisco Unified Communications Manager Express.

Correct Answer: ACDFSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 65In order for Cisco Unified Presence to show the presence status of an IP phone, which two configuration steps must be completed in the Cisco UnifiedCommunications Manager server? (Choose two.)


A. Check the Allow Presence Status check box.B. Associate the end device with the user.C. Allow the SIP publish trunk to forward presence status messages.D. Associate the directory number with the user.E. Enable Cisco Unified Personal Communicator Status flag

Correct Answer: BDSection: CUPS/Presence/CommunicatorExplanation

Explanation/Reference:Explanation:Reference, Student Book 5-80 (Vol. 3)Not correct:

Allow Presence Status does not exist.StudentGuide Volume 3 Page 5-81

QUESTION 66You are the VoIP administrator for your company. You have assigned a soft phone to a sales officer. The user is currently at the airport and uses Cisco UnifiedPersonal Communicator over a VPN connection. The user reports that calls could not be made or received. What should you verify before fixing the problem?

A. firewall settings in your company networkB. if the end user is associated with the Client Service Framework device in the Cisco Unified Communications Manager end-user configurationC. class of service settingsD. if directory number is configured to the correct partition and calling search spaceE. user authenticationF. if global call routing is enabled



QUESTION 67You are troubleshooting Cisco Unity Connection and find that the interview handlers service does not play anything. You find that only Goodbye call handler is


available. What must you verify before trying to fix the problem?

A. Users and call handlers are placed in the correct partition.B. Phone language settings are correct.C. Users have selected the delist option.D. Questions are active and recorded.E. Dial plan has been set up correctly.F. Calls are routed when callers press "0".



QUESTION 68Which application helps the Sales team take orders by collecting information from callers with a series of recorded questions and answers?

A. Call HandlerB. Directory HandlerC. Interview HandlerD. IVR OptionE. Call Routing



QUESTION 69What is required on the Cisco Unified Presence server, when integrating Cisco Unified Presence with Cisco Unity Connection, in order for users to be allowed toview, play, sort, and delete voicemail messages?

A. H.323 trunkB. XMPP connection


C. SIP trunkD. AXL configurationE. Voicemail Profile



QUESTION 70While attempting to enable the SIP publish trunk in Cisco Unified Presence, it is observed that there is no trunk that is displayed in the drop-down list. Whichprevious configuration step should be verified?

A. Verify that the trunk has the correct IP address.B. Verify that the trunk has been enabled for SIP Notify.C. Verify that the Cisco Messaging Interface service has been started.D. Verify that the trunk was selected in the Cisco CallManager service parameters.E. Verify that the CUCM service was restarted after configuration.

Correct Answer: DSection: CUPS/Presence/CommunicatorExplanation


QUESTION 71Which methods can be used to change the name of a file that contains a new set of auto- attendant prompts?

A. AvT, CLI, and GUIB. AvT and TUIC. CLI, GUI, and TUID. CLI and GUI

Correct Answer: DSection: CUC


Explanation


QUESTION 72You need to change the IP address of the Cisco Unity Express. To achieve this goal, you change the IP address of the service-engine interface and the internal IPaddress of the Cisco Unity Express module. You also make changes to the IP routes and the dial-peer session.

After you issue the shut and no shut commands, you need to reload the Cisco Unity Express. Which command should you use?

A. service-module service-Engine x/x reloadB. service-module ip default-gatewayC. service-module ip reloadD. service-module service-Engine reload x/xE. reload service-module service-Engine x/xF. reload service-module ip default-gateway





If the Cisco Unity Express administrator sets the lockout policy to Temporary, with a temporary lockout duration of 5 minutes and a maximum number of failedattempts of 3, what must the end user do if they have exhausted their maximum number of failed attempts?


A. The end user must contact the Cisco Unity Express administrator to have the default user password reset.B. The end user must wait for the temporary timeout to expire before attempting to login again.C. The end must use the end-user privileged-level password to gain access to Cisco Unity Express, but they will only be able to view end-user settings.D. The end user must contact the Cisco Unity Express administrator to reset the default user temporary timer if they need to log in before the temporarily timer

expires.



QUESTION 74In standalone Cisco Unity Connection configurations, which tool should you use to manually refresh the information imported from Cisco Unified CommunicationsManager?

A. Bulk Administration ToolB. Synchronize Users tool


C. Consolidated Object Backup and Restore Application SuiteD. Migrate UsersE. Task Management toolF. Connection User Data Dump utility




QUESTION 75In Cisco Unity Connection, to which three objects can a partition be assigned ? (Choose Three)

A. UsersB. Distribution ListC. Route PatternsD. Directory NumbersE. VPIM LocationF. Hunt PilotG. Translation Pattern

Correct Answer: ABESection: CUCExplanation

Explanation/Reference:Explanation: Reference-http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcu csag235.html#wp1071116

QUESTION 76In Cisco Unity Connection, to which three objects can a search space or scope be assigned? (Choose three.)

A. GatewayB. MWI NumberC. VPIM LocationD. TrunkE. Call HandlersF. Directory numberG. Routing Rules

Correct Answer: CEGSection: CUCExplanation

Explanation/Reference:Explanation: Incorrect answer:Directory Number does not exsist in Unity Connection just extension.


QUESTION 77Which two transfer types are used by Cisco Unity Connection to process more calls quickly? (Choose two.)

A. No Holding TransferB. Release to VPIMC. Supervise TransferD. Release to SwitchE. Say Good-Bye

Correct Answer: CDSection: CUCExplanation


QUESTION 78An administrator does not want all of the IP phones in the network to have access to the Cisco IP Phone Messenger service. Which two steps should be taken toprevent the phones from subscribing to that service? (Choose two.)

A. Create an IP phone ACL.B. Enable the Enterprise Subscription option on the service.C. Disable the Enterprise Subscription option on the service.D. Put the service in a separate partition.E. Manually subscribe the desired phones to the service.

Correct Answer: CESection: CUCMExplanation


QUESTION 79What is the procedure for importing users from Cisco Unified Communications Manager Express into Cisco Unity Express?

A. Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the CLI administrator usernameand password, and use the CLI synchronization command under telephony-services to import as many users as are supported by Cisco Unified


Communications Manager Express.B. Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator username

and password, and click Synchronize Information under the Administration menu to import as many users as are supported by Cisco Unified CommunicationsManager Express.

C. Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the CLI administrator usernameand password, and use the CLI synchronization command under telephony-services to import up to 200 users from Cisco Unified Communications ManagerExpress.

D. Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator usernameand password, and click Synchronize Information under the Administration menu to import up to 100 users from Cisco Unified Communications ManagerExpress.

E. Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator usernameand password, and click Synchronize Information under the Administration menu to import up to 200 users from Cisco Unified Communications ManagerExpress.


Explanation/Reference:Explanation:Reference, Student Book 3-95 (Vol. 2)



The trace shows an inbound VPIM message to Cisco Unity Connection, which has been networked with Cisco Unity Express. What is the location ID for Cisco UnityExpress?


A. UC801B. 801C. Location ID is not transmitted in VPIM.D. 4001



QUESTION 81When using Cisco Unity Connection, which call handler type offers different call actions based on the digits that are selected?

A. digit analysisB. systemC. directoryD. interviewE. call management





Which application is illustrated in the exhibit?

A. Call HandlerB. Interview HandlerC. Audiotext Application ManagerD. Audio Text ManagerE. Job Handler



When configuring the default user settings, which section is used to configure the password guidelines that are used by the system for each user?

A. RolesB. Authentication RulesC. Restriction TablesD. Service ParametersE. Enterprise Parameters



QUESTION 84When Cisco Unity Express is integrated with Cisco CallManager, which protocol handles Message Waiting Indication?

A. Session Initiation ProtocolB. Voice Profile for Internet MailC. Java Telephony Application Programming InterfaceD. Multipurpose Internet Mail ExtensionsE. VoIPF. Internet Message Access Protocol



QUESTION 85Which two of the following are considered administrative and database services on a Cisco Unified Presence server? (Choose two.)

A. Cisco Serviceability ReporterB. Cisco Bulk Provisioning Service


C. Cisco Database Layer Monitor ServiceD. Cisco UP Sync AgentE. Cisco AXL Web ServiceF. Cisco Unified Presence XCP

Correct Answer: BESection: CUPS/Presence/CommunicatorExplanation


QUESTION 86Which three of the following Cisco Unified Presence services must be activated manually in order for Cisco Unified Presence to operate? (Choose three.)

A. Cisco UP Sync AgentB. Cisco UP XCP Directory ServiceC. Cisco UP Config AgentD. Cisco UP Presence EngineE. Cisco UP OAM AgentF. Cisco UP SIP ProxyG. Cisco UP XCP RouterH. Cisco UP Client Profile Agent

Correct Answer: ADFSection: CUPS/Presence/CommunicatorExplanation


QUESTION 87You are integrating a Cisco Unity Connection server with a Cisco Unified Communications Manager phone system.

You want to create multiple users with voice-mail accounts automatically from existing Unified Communications Manager users.

Which Cisco Unity Connection menu feature should you use?


A. Import Users featureB. Consolidated Object Backup and Restore Application Suite featureC. Cisco Voice Technology Group Subscription featureD. Bulk Administration tool featureE. Synch Users featureF. Task Management feature




An IP phone user cannot log in to their Cisco Unity Connection voice mailbox with their PIN.

Which command will most likely resolve the issue?

A. dtmf-relay rtp-nte


B. mgcp dtmf-relay CODEC all mode out-of-bandC. dtmf-relay h245-alphanumericD. dtmf-relay sip-notify



QUESTION 89Which protocol is used for handling communication between Cisco Unified Presence and Cisco Unified Communications Manager?

A. Internet Relay ChatB. Session Initiation Protocol for Instant Messaging and Presence Leveraging ExtensionsC. Session Initiation ProtocolD. Internet Message Access ProtocolE. Post Office Protocol version 3F. Simple Mail Transfer Protocol





When SMTP messages are being blocked by a firewall, which of the following implementations can be performed on Cisco Unity Connection to rectify this issue?

A. Ensure that messages can be sent in MIME format in Cisco Unity Connection.B. Change the SMTP port number to match those ports that are used for the audio.C. Configure an SMTP smart host, where all SMTP traffic can be sentD. There are no workarounds to this problem



QUESTION 91What is the maximum number of allowable attempts that you can assign in the account lockout policy in Cisco Unity Express?

A. 10B. 20C. 50D. 100E. 200


F. 500



QUESTION 92Which two statements are true about integrating Cisco Unity Connection with an LDAP directory and creating users by importing data from Cisco UnifiedCommunications Manager? (Choose two.)

A. Cisco Unity Connection users will not automatically authenticate against the LDAP directory when Cisco Unified Communications Manager is integrated with theLDAP.

B. Cisco Unity Connection users will automatically authenticate against the LDAP directory when Cisco Unified Communications Manager is integrated with theLDAP.

C. Separate passwords must be maintained for Cisco Unity Connection web applications and Cisco Unified Communications Manager web applications.D. Automatic synchronization updates the Cisco Unity Connection database with new data for new and existing users when you add users to the LDAP directory.

Correct Answer: ACSection: CUCExplanation




When the Cisco Unity Connection and Cisco Unity Express systems are networked together using VPIM, which of the following statements is true?

A. The message exchange between the two systems will fail due to a conflict between the location ID and extension.B. The message exchange between the two systems will succeed because the combination of location IDs and extensions is unique.C. The message exchange between the two systems will fail because the location IDs should be using names instead of digits.D. The message exchange between the two systems will only succeed toward the Cisco Unity Express site.




QUESTION 94What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the CiscoUnified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?

A. Restart the Cisco Unified Presence server.B. Restart Cisco Unified Communications Manager.C. Enable tracing and use Cisco Unified RTMT to review the traces.D. Uninstall and re-install Cisco Unified Personal Communicator.E. Reset the Presence Gateway.



QUESTION 95Which two statements are true about VPIM? (Choose two.)

A. VPIM is an industry standard.B. VPIM is a Cisco standard.C. VPIM is based on the Simple Mail Transfer Protocol.D. VPIM is based on the Simple Network Management Protocol.

Correct Answer: ACSection: VPIM/Integration/OtherExplanation


QUESTION 96What is the difference between direct routing and forward routing in Cisco Unity Connection?

A. origin of the callB. destination of the call


C. on-net callD. off-net callE. There is no difference.



QUESTION 97After you install Cisco Unity Connection, where are the objects that belong to a partition placed?

A. <Server Name> PartitionB. <Object Name> PartitionC. <Partition Name> PartitionD. <Directory Name> PartitionE. <Object.Partition> PartitionF. <Server.Object> Partition



QUESTION 98Refer to the exhibits.


An administrator configured VPIM networking between a Cisco Unity Connection (cue) and Cisco Unity Express (cue) as shown in the exhibits. Which of thefollowing statements is true?

A. The VPIM configuration is correct.B. The VPIM configuration is incorrect. The VPIM Location for Dial ID 101 is not needed.C. The VPIM configuration is incorrect. The VPIM Location for Dial ID 102 is not needed.D. The configuration is missing the remote phone prefix on both systems.

Correct Answer: BSection: VPIM/Integration/OtherExplanation


QUESTION 99After the Cisco Unified Presence server is defined in Cisco Unified Communications Manager, what is the next logical step in the configuration of Cisco UnifiedCommunications Manager?

A. assign capabilities to end usersB. AXL configurationsC. define the CUCM publisherD. Activate CUP servicesE. define CUCM SIP publish trunk


Explanation/Reference:Explanation: Reference -http://www.voicerivet.com/CCIE/Docs/Pres7/PresDepolyGuide7.pdf

QUESTION 100Which three email clients are able to access voice mail through the integration of the Cisco Unity Express infrastructure and IMAP? (Choose three.)

A. SunOneB. Microsoft Outlook


C. Cisco Unified PresenceD. Microsoft Outlook ExpressE. Lotus NotesF. Microsoft OCS

Correct Answer: BDESection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 101Which tool is used to help determine the scale and performance of a Cisco Unified Presence multicluster deployment?

A. Presence User ProfileB. Presence Capacity Planning ToolC. Cisco Unified Real Time Monitoring ToolD. Cisco Unified Presence ServiceabilityE. Cisco Unified Serviceability



QUESTION 102What is the system default language that is used by Cisco Unity Connection after the initial installation?

A. English (United Kingdom)B. English (United States)C. The default language is not set at installation and must be set after installation.D. The default language is dependent on the license and the language files that are selected during installationE. The default language is defined at installation and unchangeable after the initial installation.

Correct Answer: D


Section: CUCExplanation


QUESTION 103Which three procedures are necessary to set up Cisco Unity Connection 8.x to use VPIM Networking? (Choose three.)

A. Verify network and SMTP connectivity with the remote voice messaging system.B. Create VPIM regions.C. Create VPIM locations.D. Verify connectivity with the Cisco Unified Communications Manager.E. Configure DHCP.F. Create VPIM contacts.

Correct Answer: ACFSection: VPIM/Integration/OtherExplanation


QUESTION 104You need to configure a Cisco Unity Express module to support multiple auto-attendants. How many simultaneous auto-attendants are supported and how manyscripts can be stored on the Cisco Unity Express module?

A. One default and up to 8 custom auto-attendant scripts are supported, and a total of 16 scripts are stored.B. Eight custom auto-attendant scripts are supported and a total of 9 scripts are stored.C. One default and up to 16 custom auto-attendant scripts are supported, and a total of 17 scripts are stored.D. One default and up to 8 custom auto-attendant scripts are supported, and a total of 9 scripts are stored.


Explanation/Reference:Explanation: StudentGuide Volume 2 page 3-133


QUESTION 105In Cisco Unified Communications Manager presence with SIP, if the presence entity resides within the Cisco Unified Communications Manager cluster, how doesCisco Unified Communications Manager respond to a SIP line-side presence request?

A. by sending a SIP NOTIFY message to the presence watcher to indicate the current status of the presence entityB. by sending a SIP SUBSCRIBE message to the presence watcher to request the presence status of the indicated presence entityC. by sending SCCP messages to the presence watcher to indicate the current status of the presence entityD. by using the Cisco Unified Presence PUBLISH Trunk service parameter on Cisco Unified Communications Manager to associate the user with a line

appearance



QUESTION 106Which of the following statements is true about blind addressing in Cisco Unity Connection?

A. Blind addressing is used when the voice-mail user at the remote system is unavailable.B. Spell-by-name is not available when blind addressing is used, because the destination user is unknown to the system.C. When blind addressing is used, the validity of the destination user is known to the originating voice-mail system before sending the messageD. Blind addressing is only used when networking with Cisco Unity Express systems.


Explanation/Reference:Explanation: You can use blind also if you make networking with another Unity Connection.For exclusion the answer is Spell-by-name.

QUESTION 107When configuring Cisco Unified Communications Manager to integrate with Cisco Unified Presence, as which entity is the Cisco Unified Presence server defined?

A. media resourceB. application serverC. remote destination


D. intercompany media serviceE. geolocation



QUESTION 108When making changes to the Cisco Unified Presence Application Listeners, which step must be taken after the configuration changes are made?

A. Manually restart the Cisco SIP Proxy Server.B. Manually restart the Application Listener.C. Manually restart the Cisco Unified Presence Service.D. Manually restart the Cisco Unified Communications Manager Services.E. No action is required.



QUESTION 109Which service is used to synchronize a subset of user data during an LDAP integration on Cisco Unity Connection?

A. Cisco DirSyncB. CDRonDemand ServiceC. Cisco Extended FunctionsD. Cisco DB ReplicatorE. Cisco Trust Verification Service




QUESTION 110Which two methods can be used to create multiple users in Cisco Unity Connection? (Choose two.)

A. importing users from LDAPB. importing users from Cisco Unified Communications ManagerC. creating users from Cisco Unity ExpressD. creating users from Cisco Presence Server

Correct Answer: ABSection: CUCExplanation


QUESTION 111What are two ways that a Cisco Unity Connection system can dispose of transferred calls? (Choose two.)

A. supervised transferB. directed transferC. unsupervised transferD. release the callE. release to switchF. release to VPIM

Correct Answer: AESection: CUCExplanation


QUESTION 112Which two statements are true about creating VPIM subscribers to correspond to remote Cisco Unity subscribers? (Choose two.)


A. By default, you don't need to create VPIM subscribers, because automatic directory updates will occur.B. The subscriber directory of the remote Cisco Unity server will automatically duplicate by default.C. Cisco Unity can automatically update the VPIM subscriber directory based on VPIM messages from the remote server.D. You can create VPIM subscriber accounts on the local server that correspond to subscribers on the remote Cisco Unity server.

Correct Answer: CDSection: VPIM/Integration/OtherExplanation


QUESTION 113When configuring the Cisco IP Phone Messenger feature, a service URL must be defined.

What server address should be configured as the host for the Cisco IP Phone Messenger service?

A. Cisco Unified Communications Manager PublisherB. Cisco Unified Communications TFTP ServerC. Cisco Unified Presence ServerD. Cisco Unified Communications Manager SubscriberE. Cisco Unity Connection

Correct Answer: CSection: CUCMExplanation


QUESTION 114Which product is responsible for processing and handling all telephony presence requests for users in Cisco Unified Communications Manager presence, whetherinside or outside the cluster?



A. Cisco Unified Communications ManagerB. Cisco JabberC. Cisco Unified MeetingPlaceD. Cisco Unity Connection



QUESTION 115Which two attributes are defined in class of service? (Choose two.)

A. access to features, such as text-to-speech email or live replyB. access to the Cisco Presence Server administration pageC. the minimum length of subscriber messages and greetingsD. the maximum length of subscriber messages and greetings

Correct Answer: ADSection: CUCExplanation


QUESTION 116What are two tasks of a voice connector when processing incoming messages? (Choose two.)


A. Convert the message from MAPI to MIME format.B. Convert the message from MIME to MAPI format.C. Format the To address by using the domain name and prefix that are specified on the corresponding VPIM delivery location page.D. Remove the phone prefixes from the To and From addresses if prefixes are specified on the corresponding VPIM delivery location page.

Correct Answer: BDSection: VPIM/Integration/OtherExplanation


QUESTION 117When an Emergency Alternate Greeting (EAG) is activated, which two of the following statements describe how the EAG is accessed? (Choose Two)

A. If it is active, the EAG is played before the welcome greeting of the system auto- attendant and the AtiGreeting wav file is appended to the beginning of thewelcome greeting.

B. If it is active, the EAG is played before the welcome greeting of the system auto- attendant and a Boolean variable of "greetingactive" is returned as "true"C. if the EAG was recorded through the TUI and the EAG is active, the EAG overwrites the existing welcome greeting and the EAG is played until it is deactivated.D. If the EAG is included in custom auto-attendant scripts, a call to a subflow to checkaltgreet.aef must be inserted in the script at the desired location. If the EAG

was recorded through the GUI, the new file replaces the existing welcome greeting and changes its name to WelcomeGreeting.old until the administratordeactivates the EAG and renames the existing welcome greeting.


Explanation/Reference:Explanation: Reference- http://cciev.wordpress.com/2006/07/17/emergency-alternate-greeting-eag/

QUESTION 118What does the Primary Extension column define when importing users?

A. the main extension that callers dial to reach a userB. the pilot number that is used by Cisco Unified Communications Manager Express to access Cisco Unity ExpressC. the mailbox ID that is assigned by Cisco Unity Express during importD. the primary extension that is to be used for CFNA and CFB

Correct Answer: A




QUESTION 119Which role in Cisco Unity Connection allows a user to manage only the directory handlers and interview handlers?

A. Greeting AdministratorB. Help Desk AdministratorC. User AdministratorD. System AdministratorE. Audio Text AdministratorF. Audit Administrator

Correct Answer: ESection: CUCExplanation


QUESTION 120What is the maximum number of users that can be imported into Cisco Unity Express from Cisco Unified Communications Manager Express at one time?

A. 200B. 100C. 500D. 50



QUESTION 121


Refer to the exhibit.

Which Cisco Unified Personal Communicator status has the user selected?

A. AvailableB. Do Not DisturbC. AwayD. In a MeetingE. Out of Office



QUESTION 122You need to configure Cisco Unified Communications Manager Express with a dial peer that points to the Cisco Unity Express IP address. Which three conditionsmust be fulfilled? (Choose three.)

A. Session Initiation Protocol version 1 must be used.B. Session Initiation Protocol version 2 must be used.C. Voice on demand must be enabled.D. The dual tone multifrequency relay option must be set to match Cisco Unity Express.


E. G.911 codec must be used.F. Voice activity detection must be disabled.

Correct Answer: BDFSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 123Which four of the following are required to be defined when configuring a SIP trunk to Cisco Unified Presence? (Choose four.)

A. Presence GroupB. Device NameC. LocationD. SIP Trunk Security ProfileE. Device PoolF. Packet Capture ModeG. SIP ProfileH. DTMF Signal Method

Correct Answer: BDEGSection: CUPS/Presence/CommunicatorExplanation


QUESTION 124What is the default recovery time period in minutes for calls dropped during message playback?

A. 1B. 2C. 3D. 5E. 10


F. 12


Explanation/Reference:https://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/user/guide/assistant/dom/cuugasstd080.pdf

Changing Dropped Call Recovery SettingsIf you inadvertently disconnect while listening to or sending a message, the Dropped Call Recovery feature allows you to call back into Cisco Unity within a specified period of time and resume the activity without losing your place.When enabled for message playback, the feature applies to terminated calls as you are listening to a new or saved message. It does not apply to terminated calls as you are listening to a receipt or deleted message. If you call back during the recovery time period, you are prompted to continue listening to the message.

QUESTION 125An IP phone user reports that they are unable to set the Call Forward All feature on their phone. The user reports that they press the CfwdAII softkey and enter thedesired telephone number, but the phone does not accept it. What could be causing this issue?

A. The user is entering too many digits for the destination number.B. Cisco Unified Communications Manager does not control Call Forward.C. The Call Forward All service parameter is not enabled.D. The Call Forward All option of the IP phone does not have a CSS defined.E. The Call Forward All enterprise parameter is not enabled.

Correct Answer: DSection: CUCMExplanation




Which of the following VPIM configurations should be performed on Cisco Unity Connection for VPIM interworking between the two voice-mail systems?

A. VPIM Location for Dial ID 101B. VPIM Location for Dial ID 102C. VPIM Location for both Dial ID 101 and 102D. None, if you enable blind addressing on Cisco Unity Connection.



QUESTION 127Which three of the following options should always be selected when configuring a SIP trunk for Cisco Unity Connection integration to Cisco UnifiedCommunications Manager? (Choose three.)

A. Accept Unsolicited NotificationB. Enable Digest AuthenticationC. Accept Out-of-Dialog REFERD. Enable Application Level AuthenticationE. Accept Replaces HeaderF. Accept Presence SubscriptionG. X.509 Subject Name



QUESTION 128In Cisco Unity Connection, which type of message cannot be forwarded by a phone user?

A. messages marked as Urgent


B. messages marked as PrivateC. messages marked as SecureD. messages marked as Future DeliveryE. messages marked as SavedF. messages marked as Archived


Explanation/Reference:http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/phone/7xcucugphone030.html#wp1010945

UrgentMark a message urgent so that Connection sends it before regular messages.

Return receiptRequest a return receipt so that Connection notifies you when the recipient opens the message.

Note You may not be able to receive all types of receipts, even though the Connection phone menus allow you to request them. Ask your Connectionadministrator whether the system is set up to send receipts to users.

PrivateMark a message private so that the recipient knows to treat it confidentially. Connection users cannot forward private messages by phone.

Future deliveryDeliver the message at the future date or time that you specify.

QUESTION 129You have just installed Cisco Unity Express. Now you want to configure history depth and set it to its maximum value.

Which value should you define as the maximum value?

A. 5B. 10C. 15D. 20E. 50


F. 75

Correct Answer: BSection: (none)Explanation

Explanation/Reference:http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/s1_cmds.html#wp1332535

security password history depth

To force all users to choose a password that is not in their password history list, use the security password history depth command in Cisco Unity Expressconfiguration mode. Use the no form of this command to enable users to choose any password.

security password history depth depth*orno security password history depth depth*

*depth

Specifies how many of a user's previous passwords are compared to the new password. Range is from 1 to 10.

QUESTION 130When using VPIM Networking for messaging between Cisco Unity servers in different directories, which two factors should be considered for Audio FormatConversion settings? (Choose two.)

A. network bandwidth between the local and remote Cisco Unity serversB. traffic volume of messagesC. network latency between the local and remote Cisco Unity serversD. Audio Format of the outbound messageE. DSCP flags on the packet

Correct Answer: ABSection: CUPS/Presence/CommunicatorExplanation



QUESTION 131When you integrate Cisco Unified Communications Manager and Cisco Unity Connection, which three important parameters must you configure in UnifiedCommunications Manager? (Choose three.)

A. route listB. Session Initiation Protocol trunk security profileC. Session Initiation Protocol route patternD. route patternE. SIP trunkF. device profile

Correct Answer: BDESection: CUCExplanation




When the User Defaults parameters are used, at what point can the system administrator change these settings for specific end users?

A. when the system administrator adds the end user to a specific user groupB. when the system administrator creates a new end userC. when the system administrator edits the existing end-user privilegesD. when the system administrator edits the AAA "Authentication" settings for a specific end user




QUESTION 133You are an administrator managing Cisco Unified Communications Manager Express.

A user returns from vacation and reports that he has tried many times to enter his PIN in his Session Initiation Protocol (SIP) phone, but he could not loginsuccessfully. You have reset the PIN for him, but he still is unable to log in. If the password lockout policy is enabled, which solution will help you fix the problem?

A. Set the Pulse Code Dialing to transmit.B. Delete and add the SIP phone again that was configured in Cisco Unified Communications Manager Express.C. Unlock the password lockout.D. Reset with another PIN.E. Delete the user account and recreate it.F. Recreate the user account and add to the appropriate user group.



QUESTION 134When troubleshooting an MWI issue in Cisco Unity Connection, which task should you perform in the phone system component at the beginning oftroubleshooting?

A. Ensure that MWI is enabled for the user.B. Ensure that the user has the correct phone system assigned.C. Run the Check Telephony Integration test.D. Ensure that the ports are configured for MWI only.E. Ensure that the pilot number matches the Cisco Unified Communications Manager configured pilot number.




QUESTION 135Which of the following methods can be used to view a VPIM trace on the Cisco Unity Express module?

A. GUIB. CLIC. GUI and CLID. Cisco Unified RTMT



QUESTION 136Which two types of mailboxes are supported by Cisco Unity Express? (Choose two.)

A. personalB. general deliveryC. groupD. mailing listE. voiceF. temporary

Correct Answer: ABSection: CUE/CUCME/CLI/GUI/IntegrationExplanation


QUESTION 137From which call handler are callers transferred to the operator call handler without any caller input?

A. after-hours greetingB. alternate greetingC. standard greeting


D. opening greetingE. directory greeting



QUESTION 138Which parameter is used to accommodate the local dial plan in Cisco Unity Connection when the Voice Profile for Internet Mail location is configured?

A. Remote Phone PrefixB. Simple Mail Transfer Protocol Domain NameC. IP AddressD. Display NameE. Dial IDF. Route Patterns

Correct Answer: ASection: VPIM/Integration/OtherExplanation


QUESTION 139What are four Cisco Unified Presence components? (Choose four.)

A. Cisco Unified MeetingPlaceB. Cisco Unity ConnectionC. Lightweight Directory Access Protocol (LDAP) Server v3.0D. Third-party XMPP clientsE. Cisco Unified Contact Center ExpressF. Cisco Unified Contact Center EnterpriseG. Cisco Unified Contact Center HostedH. Cisco Adaptive Security Appliance


Correct Answer: ABCDSection: CUPS/Presence/CommunicatorExplanation


QUESTION 140Which two of the following are Cisco Unity Connection components that, when changed, will not affect the settings of existing users? (Choose two.)

A. Contact TemplatesB. Users TemplatesC. Enterprise ParametersD. Service ParametersE. Call Handlers



QUESTION 141You are trying to log into the Cisco Unified User Options interface. However, you are unable to log in with your username and password.

You verify from the system administrator that the URL for the User Options interface is correct.

Which two options are probable causes for this problem? (Choose two.)

A. You are not registered as a licensed user.B. You are not assigned access to the User Options interface.C. You do not have access to some of the options on the User Options interface.D. You do not have access to the Cisco IP Phone Messenger features.E. The User Options interface URL is no longer working.F. Cisco Unified Presence is down.

Correct Answer: AB




QUESTION 142You are configuring Cisco Unity Connection Auto-Attendant. You need to provide the name of the .wav file that should be played after the welcome message if acaller calls after the business hours. Which field should you configure in the Auto-Attendant script?

A. businessScheduleB. busClosedPromptC. busOpenPromptD. allowExternalTransfersE. disconnectAfterMenuF. holidayPrompt



QUESTION 143In Cisco Unity Connection, to which three objects can a partition be assigned? (Choose three.)

A. UsersB. Distribution ListsC. Route PatternsD. Directory NumbersE. VPIM LocationF. Hunt PilotG. Translation Pattern

Correct Answer: ABESection: CUCExplanation



QUESTION 144A user receives this error message when trying to start an ad hoc group chat with Cisco Unified Presence. "Attempted to perform an adhoc group chat operation butthe AD_HOC_GROUP_CHAT capability was not available." What is the solution?

A. Check if the conference server alias configuration is missing.If it is missing, add the configuration and restart the Cisco Unified Personal Communicator.B. Upgrade the server to version 8.x because the Cisco Unified Personal Communicator client 8.0 is not supported on the 7.0 platform.C. Remove the corrupted entries in the database.D. Ensure that the DNS server to which the PC is pointed can resolve the fully qualified name of the Cisco Unified Presence Server.



QUESTION 145When manually configuring users in Cisco Unity Connection, what is the most efficient way of adding the user to the system?

A. COBRASB. Cisco Unity user templatesC. Microsoft Active DirectoryD. Cisco Unity MigrationE. LDAP



QUESTION 146With which client is the MWI synchronized with an IP phone after an email that contains a voice message is opened and the voice message is listened to?


A. IMAPB. SMSC. ExchangeD. POP3E. MMS

Correct Answer: ASection: VPIM/Integration/OtherExplanation

Explanation/Reference:Explanation: There is no Exchange just IMAPStudentGuide Volume 2 Page 3-15

QUESTION 147Which two options are types of directory handlers? (Choose two.)

A. voice-enabledB. phone keypadC. forwarded rulesD. direct rulesE. standard hoursF. closed hours



QUESTION 148You are configuring a call routing rule in the Call Management > Call Routing > Direct Routing Rules interface. You want a call routing rule to apply to all ports in thePorts field.

Which value should you assign to the Ports field?

A. add all ports


B. assign * (asterisk)C. assign ? (question mark)D. leave it blankE. assign # (hash)F. assign three *** (asterisks)



QUESTION 149The CEO of a company does not want external callers to be able to dial him directly through the Cisco Unity Connection directory search. Which of the followingmethods is the best way to accomplish this?

A. Do not activate the CEO as a Cisco Unity Connection subscriber.B. Configure a directory call handler that blocks all transfers.C. Configure a directory handler that uses a partition and calling search space to allow calls to everyone except to the CEO.D. Use the preconfigured partition and calling search space. No other configuration is necessary.E. Configure a restricted partition and assign it to the CEO. Create a directory call handler for external users with a search scope that does not contain the CEO

partition.

Correct Answer: ESection: CUCExplanation


QUESTION 150You are configuring the Cisco Unified Communications Manager server to provision users from a Lightweight Directory Access Protocol directory. To achieve thisgoal, you install the Lightweight Directory Access Protocol server.

Which additional step is needed to ensure you can provision users from the server?

A. Enable the Tomcat service.B. Activate the Cisco DirSync service.


C. Create user accounts on the Cisco Unified Communications Manager server.D. Add the Lightweight Directory Access Protocol server into the Cisco Unified Communications Manager server.E. Enable Secure Socket Layer for the Lightweight Directory Access Protocol directory.F. Import the SSL certificate into the Lightweight Directory Access Protocol directory.

Correct Answer: BSection: CUCMExplanation


QUESTION 151Which internal tool does Lightweight Directory Access Protocol synchronization use to synchronize Cisco Unity Connection user data?

A. custom keypad mappingB. third-party toolsC. DirSyncD. importE. bulk editF. Consolidated Object Backup and Restore Application Suite

Correct Answer: CSection: CUCMExplanation


QUESTION 152In Cisco Unified Presence, status can be derived from which two events? (Choose two.)

A. user connecting a headsetB. client loginC. opening a web pageD. user selecting "Do Not Disturb"

Correct Answer: BD




QUESTION 153An IP phone user dials into Cisco Unity Connection and hears the reorder tone. What could be the two possible issues? (Choose two.)

A. The parameter Register with Session Initiation Protocol Server is not set on the trunk- group configuration page.B. The parameter Register with Session Initiation Protocol Server is not set on the port- group configuration page.C. The parameter Register with Session Initiation Protocol Server is not set on the hunt- group configuration page.D. The Cisco Unified Presence servers need to be sorted in the order in which the IP phones are registered.E. The Session Initiation Protocol servers need to be sorted in the order in which the IP phones are registered.F. The Cisco Unified Communications Manager servers need to be sorted in the order in which the IP phones are registered.

Correct Answer: BFSection: CUCExplanation


QUESTION 154As a VoIP administrator, you are trying to set the time manually by accessing Cisco Unity Connection, Settings > Time.

You see that the changes are not applied immediately. You wait for 15 minutes, but changes are still not applied. Which two solutions can you try? (Choose two.)

A. Wait at least 45 minutes for changes to be reflected for the entire company.B. Try the utility system reload command via the CLI.C. Wait at least 60 minutes for changes to be reflected for the entire company.D. In the GUI, go to Settings > Version and restart the server.E. Try reapplying the changes again.F. In the CLI, try the utils system restart command to reboot the server.

Correct Answer: DFSection: CUCExplanation



QUESTION 155Which two of the following protocols can be used to integrate Cisco Unity Connection with Cisco Unified Communications Manager? (Choose two.)

A. H.323B. SIPC. MGCPD. SCCPE. OSPFF. BGP

Correct Answer: BDSection: CUCExplanation


QUESTION 156Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified Presence server?

A. Cisco Unified Real Time Monitoring ToolB. Cisco Unified Presence System TroubleshooterC. Cisco Unified Presence Monitoring ToolD. Cisco Unified Presence Viewer



QUESTION 157Which tool is used to help determine the scale and performance od a Cisco Unified Presence multiclaster deploymant?

A. Presence Capacity Planning Tool


B. Cisco Unified ServiceabilityC. Cisco Unified Real Time Monitoring ToolD. Presence User ProfileE. Cisco Unified Presence Serviceability

Correct Answer: DSection: (none)Explanation


QUESTION 158When configuring a new Cisco Unified Presence Communicator device, which device type should be configured in Cisco Unified Communications Manager whenusing Cisco Unified Personal Communicator 8.X?

A. Cisco Unified Client Services FrameworkB. IT depends on the IP phone that is associated to the Cisco IP SoftPhoneC. Cisco Unified Personal CommunicatorD. Cisco IP CommunicatorE. Cisco IP SoftPhone

Correct Answer: ASection: (none)Explanation


QUESTION 159When manually configuring users in Cisco Unity Connection, what is the most efficient way of adding the user to the system?

A. COBRASB. Cisco Unity user templatesC. Microsoft Active DirectoryD. Cisco Unity MigrationE. LDAP




QUESTION 160An administrator configured VPIM networking between a Cisco Unity Connection (CUC) and Cisco Unity Express (CUE) as shown in the exhibits. Which of thefollowing statements is true?


A. The VPIM configuration is correct.B. The VPIM configuration is incorrect. The VPIM location for Dial ID 101 is not needed.C. The VPIM configuration is incorrect. The VPIM location for Dial ID 102 is not needed.


D. The configuration is missing the remote phone prefix on both systems.



QUESTION 161An IP phone user reports that they are unable to set the Call Forward All feature on theirphone. The user reports that they press the CfwdAII softkey and enter thedesired telephonenumber, but the phone does not accept it. What could be causing this issue?

A. The user is entering too many digits for the destination numberB. Cisco Unified Communications Manager does not control Call ForwardC. The Call Forward All service parameter is not enabledD. The Call Forward All option of the IP phone does not have a CSS definedE. The Call Forward All enterprise parameter is not enabled.



QUESTION 162Which methods can be used to change the name of a file that contains a new set of autoattendant prompts?

A. AvT, CLI, and GUIB. AvT and TUIC. CLI, GUI, and TUID. CLI and GUI

