exam: 642-142 title : callmanager express exam … : callmanager express exam (cme) ver : 05.14.04....

Exam: 642-142 Title : CallManager Express Exam (CME) Ver : 05.14.04

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QUESTION 1: Which two do Cisco Call Manager Express provide? (Choose Two). A: An enterprise class traditional PBX system. B: A head-end Enterprises PBX voice solution in IOS. C: A cost effective IP telephony solution for the small office supported across all Cisco (two) D: Integrated Call Processing in IOS providing Key System and Hybrid Feature Set functionality for < 120 station market. Answer: CD

QUESTION 2: How are key systems different from PBXs? (Choose two) A: Key systems are security devices. B: Key systems only support analog phones. C: Incoming trunks appear across all phones. D: Key systems use paging functionality via phone sets. Answer: CD

QUESTION 3: What is convergence? A: the addition of security features to the network B: the merging of voice and data onto a common network C: hardware and software merging to deliver networked functionality D: optimizing network infrastructure to share IP stack to enhance performance of networked applications Answer: B

QUESTION 4: What are three reasons a customer might use a key system rather than a PBX? (Choose three) A: Key systems are typically less expensive than PBX systems. B: Key systems can be customized solutions for stand-alone, small offices. C: Key systems have unique features that support some small business processes. D: Key systems support networked communication, call forward and transfer to other locations. Answer: ABC

QUESTION 5: Cisco CME is designed for fewer than users. A: 24 B: 48 C: 96 D: 120 Answer: D

QUESTION 6: How can a user access the following speed dial entry? Ephone 1 Fast dial 1 1000 name marketing. A: CCMuser web page. \ B: Softkey on 7940 or 7960.

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C: Personal Directory Application. D: Directory button on 7940 or 7960. Answer: D

QUESTION 7: Which two Cisco CME components can be migrated to a SRST? (Choose two) A: Seat License B: Trunk License C: all components ? D: Feature License Answer: AD

QUESTION 8: How does Cisco CME differ from Cisco Call Manager? (Choose two) A: Cisco CME is a feature that runs on IOS. B: Cisco CME is configured using CLI commands. C: Cisco CME is a service that runs on a network module. D: Cisco CME phones cannot be migrated to a CCM system. Answer: AB

QUESTION 9: In addition to Cisco CME, Cisco's Modular Access Routing platforms can address which two small business needs? (Choose two) A: security B: content networking C: hosted third-party applications D: 48-port Fast Ethernet switching Answer: AB

QUESTION 10: What are two deployment models supported by Cisco CME 3.0 and below? (Choose two) A: SOHO with five soft phones B: standalone branch office with twenty-four, 7910s C: centralized call processing for ten remote offices with two, 7960s each D: managed service with local call processing for a site with twelve, 7905s Answer: BD

QUESTION 11: Which two solutions are supported with Cisco CME 3.0 and below? (Choose two) A: SOHO with ten IP phones and a fax machine B: deployment of all Cisco CME features to analog phones C: remote site redundancy for centralized Call Manager D: remotely managed CPE for service provider customer Answer: AD

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QUESTION 12: What are two key benefits of Cisco CME for customers? (Choose two) A: Cisco CME can cluster with CCM to provide redundancy. B: Cisco CME can be used to provide call processing for digital phone sets. C: Cisco CME hardware such as voice modules can be migrated to a CCM deployment. D: Cisco CME can be enabled on an existing Multiservice Access Router with a IOS upgrade. Answer: CD

QUESTION 13: Which three types of voice-mail solutions currently work with Cisco CME? (Choose three) A: SMDI based B: H.323 based C: Analog DTMF D: Skinny Cisco Unity Answer: BCD

QUESTION 14: On the trunk side, Cisco CME supports which three TDM trunks? (Choose three) A: TI B: E1 C: SIP D: PRI Answer: ABD

QUESTION 15: For each IP phone, Cisco CME creates a virtual port within IOS. A: SIP B: FXS C: FXO D: MGCP Answer: B

QUESTION 16: Which two IOS voice components are created automatically by Cisco CME when an IP phone is installed? (Choose two) A: dial-peer B: voice port C: connection plar D: ISDN switch type Answer: AB

QUESTION 17: Which Cisco Call Manager component does Cisco CME leverage? A: IIS B: none C: SQL server

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D: DC directory Answer: B

QUESTION 18: What type of dial-peer does Cisco CME create automatically for IP phones? A: VolP B: VoFR C: POTS D: VoATM Answer: C

QUESTION 19: An ephone-dn is most similar to which legacy voice component? A: physical phone B: digital trunk to PBX C: analog trunk to PSTN D: extension number on a phone Answer: D

QUESTION 20: An ephone is most similar to which legacy voice component? A: physical phone B: digital trunk to PBX C: analog trunk to PSTN D: extension number on a phone Answer: A

QUESTION 21: What equipment can be considered an ephone? (Choose two) A: ATA B: Cisco IP phone C: analog FXO trunk D: fax machine on an FXS port Answer: AB

QUESTION 22: Which Cisco CME component do you use to configure the MAC address of an IP phone? A: ephone B: ephone-dn C: ephone-phone D: ephone-macaddr Answer: A

QUESTION 23: Which Cisco CME component do you use to configure the extension number of an IP phone? A: ephone

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B: ephone-dn C: ephone-phone D: ephone-macaddr Answer: B

QUESTION 24: Which Cisco CME component do you use to match buttons on a Cisco IP phone to a specific extension number? A: ephone B: ephone-dn C: ephone-match D: ephone-button Answer: A

QUESTION 25: The maximum number of extensions supported by Cisco CME depends on the maximum number of that are supported. A: buttons B: ephones C: ephone-dns D: conference calls Answer: C

QUESTION 26: A secondary number is configured for an ephone-dn in order to provide A: a second line appearance with a unique directory number B: a second line appearance with a shared directory number C: an external phone number mask used when calling off-net D: an alias phone number used to reach the primary directory number Answer: D

QUESTION 27: Which two ephone-dns are only supported on Cisco CME 3.0 and higher? (Choose two) A: overlay B: dual-line C: shared line D: dual-number Answer: AB

QUESTION 28: Which two statements are true about a shared ephone-dn? (Choose two) A: All ephones sharing the ephone-dn will ring for an incoming call. B: The ephone-dn can only be shared among the same ephone type. C: Multiple ephones can simultaneously listen to a call on the ephone-dn. D: The ephone-dn is not accessible from other IP phones when a call is active. Answer: AD

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QUESTION 29: Which type of ephone-dn allows two voice channels on a single line button? A: overlay B: dual-line C: shared line D: dual-number Answer: B

QUESTION 30: Which three statements are true regarding overlay ephone-dn? (Choose three) A: It is supported on Cisco CME 3.0 and higher. B: It can be shared across multiple ephones. C: It is typically assigned to a single line button. D: It supports mixing single and dual-line ephone-dns. Answer: ABC

QUESTION 31 In Cisco CME 3.0, for which calls will RTP headers be preserved when the voice packets are re-packetized? A: SIP B: VolP C: VoFR D: VoATM Answer: B

QUESTION 32: Which three statements regarding calls between local IP phones are true? (Choose three) A: Voice packets are addressed directly to the Cisco IOS router. B: Calls between IP phones are assigned a random UDP/RTP port. C: There is no CPU load per call except during call setup and teardown. D: Calls between the IP phone and router voice port are handled the same as calls from one voice port to another voice port within the router. Answer: BCD

QUESTION 33: Which three statements are true about calls to VolP destinations across the WAN? (Choose three) A: All IP phone addresses must be routed across WAN. B: Voice packets are addressed directly to the Cisco IOS router. C: Calls between IP phones are assigned a random UDP/RTP port. D: Signaling from local IP phones to an Cisco CME router use UDP/RTP port 2000. Answer: BCD

QUESTION 34: Which two ports are used by Cisco CME for VolP calls? (Choose two) A: SIP port 2000 B: RTP port 2000 C: MGCP port 2000

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D: UDP port 16384-49152 Answer: BD

QUESTION 35: Which type of DTMF relay is supported by Cisco CME 3.0 and below? A: none B: RFC2833 C: Cisco RTP D: H.245 alphanumeric Answer: D

QUESTION 36: Which two QoS mechanisms does Cisco CME use for voice packets from locally connected IP phones? (Choose two) A: CAC B: TOS C: COS D: RSVP Answer: BC

QUESTION 37: From where does an IP phone obtain the IP source address that it will use to register to Cisco CME? A: the firm ware file that it has downloaded B: the TFTP server, using the DHCP option 150 command C: the DHCP server, using the DHCP option 150 command D: the XML configuration file hat the IP phone has downloaded Answer: D

QUESTION 38: In Cisco CME 3.0 and above, where are XML configuration files stored? A: Flash. B: ROM. C: Slo10: D: DRAM. Answer: D

QUESTION 39: In Cisco CME 3.0 and above, where are phone firmware files stored? A: Flash. B: Dram. C: Foot ROM D: External TFTP Server. Answer: A

QUESTION 40: What Cisco CME command is used to share XML configuration files using TFTP?

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A: Create enf.files. B: Create xml-files. C: Create tftp-share. D: Create tftp-bindings. Answer: A

QUESTION 41: What LOS voice port function allows an incoming call from an analog FXO port to be routed to an IP phone? A: Call-forward all. B: Direct-inward-dial. C: Destination-pattern. D: Connection plar opx. Answer: D

QUESTION 42: Which command allows an incoming call from an PRI line with called number 4085551111 to ring an IP phone with extension number 51111? A: Dial plan-pattern 1408555......... extension 5.... B: Dial plan-pattern 1408555......... extension 51.... C: Dial plan-pattern 1408555......... extension length 4. D: Dial plan-pattern 1408555......... extension length 5. Answer: D

QUESTION 43: Which two voice trunks typically use the Dial plan-pattern command? (Choose two). A: ISDN BRI. B: ISDN PRI. C: Analog FXO. D: Analog FXS. Answer: AB.

QUESTION 44: Which IOS feature does Cisco CME use to make outbound calls to PSTN? A: AAA. B: MGCP. C: Dial-peers. D: Calling Search Space. Answer: C

QUESTION 45: Cisco CME can log CDR records to which two servers? (Choose Two). A: FTP. B: NFS. C: Radius. D: SYSLOG. Answer: CD

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QUESTION 46: Which two IOS features does Cisco CME leverage for call billing? (Choose Two). A: AAA B: VAD C: DTMF. D: SYSLOG. Answer: AD

QUESTION 47: On which platform is Cisco CME 3.0 supported? A: 1720 B: 1721 C: 1750 D: 1751-V Answer: D

QUESTION 48: On which two platform is Cisco CME 3.0 supported? (Choose two). A: 2620-XM B: 2650 C: 2650-XM. D: 3620. Answer: AC

QUESTION 49: Which three must be configured for SCCP integration with Cisco CME? (Choose Three). A: Vm device id. B: POTS dial peer. C: MWI on/off ephone-dn D: voice mail access number. Answer: ACD

QUESTION 50: On which three platforms is Cisco CME 3.0 supported? (Choose three). A: 2691. B: 3725. C: 3745 D: 7200 VXR. Answer: ABC

QUESTION 51: Which three endpoints does Cisco CME 3.0 and below support? (Choose three). A: 7914. B: ATA-186. C: ATA-188.

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D: Cisco IP soft phone Answer: ABC

QUESTION 52: Which two endpoints does Cisco CME support? (Choose two). A: 7935. B: 7960. C: VIP 30. D: Cisco IP soft phone 1.2. Answer: AB

QUESTION 53: Which three protocols are supported by Cisco CME? (Choose Three). A: SIP B: H.323. C: SCCP. D: MGCP. Answer: ABC

QUESTION 54: Which two protocols are supported by Cisco CME? (Choose Two). A: SIP B: JTAPI. C: SCCP D: MGCP Answer: AC

QUESTION 55: Which two protocols are supported by Cisco CME? (Choose two). A: H.323. B: JTAPI. C: SCCP. D: MGCP. Answer: AC

QUESTION 56: Which two protocols are supported by Cisco CME? (Choose Two). A: H.323. B: SCCP C: MGCP D: Megaco. Answer: AB

QUESTION 57: Which two protocols does Cisco CME support for call transfer? (Choose two). A: ECS.

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B: H.450.2 C: H.450.3 D: Cisco Proprietary. Answer: BD

QUESTION 58: Which two protocols does Cisco CME support for call forwarding? (Choose two). A: ECS. B; H.450.2 C: H.450.3 D: Cisco Proprietary. Answer: CD

QUESTION 59: Which two statements are true about H.450 implementation in CISCO CME, 3.0? (Choose Two). A: IP phones require app-h450-transfer tel. Script to support H450. B: IP phones do not require app-h450 transfer tel.. script to support H450. C: Analog phones connected to FXS ports require app-H450 transfer tel script to support H450. D: Analog phones connected to FXS ports do not require app-H450 transfer tel script to support H450. Answer: BC

QUESTION 60: In Cisco CME 3.0 H.450 for IP phones is implemented in the A: MGCP Interface. B: Skinny subsystem. C: Default session application. D: App-h450 transfer tel script. Answer: C

QUESTION 61: Which codec does Cisco CME 3.0 and below require for VoIP conferencing? A: g711 B; g723 C: g726 D: g729 Answer: A

QUESTION 62: Which two codes does Cisco CME support for VoIP calls? (Choose two). A: g.711. B: g.723 C: g.726 D: g.729. Answer: AD

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QUESTION 63: Cisco CME Which voice gateway supports H.450 call transfer on a default session application? A: All Cisco CME routers. B: All Cisco CME routers Running 12.2 (8) T or higher. C: All Cisco CME routers Running 12.2 (11) T or higher. D: All Cisco CME routers Running 12.2 (15) ZJ3 or higher. Answer: D

QUESTION 64: Which two voice gateways can support H.450 call forwarding? (Choose Two). A: Cisco Multiservice access routers running 12.2 (13) T B: Cisco Multiservice access routers running 12.2 (11) T C: Cisco Multiservice access routers running 12.2 (11) YT D: Cisco Multiservice access routers running 12.2 (15) ZJ Answer: CD

QUESTION 65: Which three tasks can be performed through the Cisco CME administrator's GUI? (Choose Three). A: Adding a new phone. B: Deleting an existing phones. C: Modifying an existing phone. D: Adding a music on hold source. Answer: ABC

QUESTION 66: Which three tasks can be performed through the Cisco CME phone users GUI? (Choose three). A: Changing a users password. B: Searching the local user directory. C: Editing speed dials for the users phone. D: Editing the idle URL for the users phone. Answer: ABC

QUESTION 67: Which two commands are required to enable the use of the Cisco CME GUI? (Choose two). A: IP http server. B: ip http path flash. C: service tep small servers. D: ip http authentication enable. Answer: AB

QUESTION 68: To access the router via the Cisco CMME GUI, the Cisco CME web files must first be loaded onto . A: An external tftp server. B; An external web server. C: NVRAM of the Cisco CME router.

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D: The flash memory of the Cisco CME router. Answer: D

QUESTION 69: Which command enables consultative call transfer for all transfer targets? A: Transfer system blind. B: Transfer system full blind. C: Transfer system full consult. D: Transfer system local consult. Answer: C

QUESTION 70: Which command enables call transfer to remote targets? A: Router pattern. B: Transfer remote. C: Transfer pattern. D: Transfer pattern. Answer: C

QUESTION 71: What LOS voice port function allows an incoming call from an analog FXO port to be routed to an IP phone? A: Call-forward all. B: Direct-inward-dial. C: Destination-pattern. D: Connection plar opx. Answer: D

QUESTION 72: IN Cisco CME 3.0 app-H450 transfer tel script is required for enabling call transfer on . A: IP phones. B: All analog phones. C: Analog phones on ATA only. D: Analog phones on FXS only. Answer: D

QUESTION 73: Which command enables H.450.3 call forwarding for all calling parties?. A: Call forward all B: Forward system T. C: Forward system all. D: Call forward pattern T. Answer: D

QUESTION 74: What is the call forward pattern used to determine? A: Call forward calling parties that use VoIP.

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B: Call forward calling parties that use H.450. C; Call forward calling parties when the call is busy. D: Call forward calling parties when the call is not answered. Answer: B

QUESTION 75: If the calling party number does not match the call forward pattern, the call will be forwarded using the protocol. A: H.450.2 B: H.450.3 C: H.450.12. D: Cisco Proprietary. Answer: D

QUESTION 76: In Cisco CME 3.0 which two does H.450.3 call forwarding require? (Choose Two). A: App-h450-transfer-tel script is required for IP phones. B: No app-h450-transfer=tel script is required for IP phones. C: App-h450-transfer-tel scripts is required for analog for analog FXS phones. D: No app-h450-transfer-tel script is required for analog FXS phones. Answer: BC

QUESTION 77: Which three system wide options can be configured in Cisco CME? (Choose three). A: Interdigit timeout. B: Music-on-hold music file. C: Music-on-hold live feed port. D: Default speed dials for all IP phones. Answer: ABC

QUESTION 78: When configured, music-on-hold can be streamed to which three g.711 end points being placed on hold by an IP phone registered to the Cisco CME router? (Choose three). A: A PSTN caller. B: An on net VoIP endpoint. C: AN IP phone registered to the same Cisco CME router. D: An analog phone connected to an FXS port on the Cisco CME router. Answer: ABD

QUESTION 79: What is the maximum number of simultaneous conference calls allowed in Cisco CME 3.0 and below? A: There is not limit. B: Three on the Cisco 2600XM series and three on the Cisco 3700 series. C: Four on the Cisco 2600XM series and eight on the Cisco 3700 series. D: Eight on the Cisco 2600XM series and sixteen on the Cisco 3700 series. Answer: D

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QUESTION 80: Which statement is true about the Conference capability on Cisco CME 3.0 and below: A: g.711 Conference requires DSP Farm from the router. B: g.711 Conference requires extra DSPs from the FXS ports. C: g.729 Conference media mixing requires DSP on the Cisco CME router. D: g.711 Conference Media mixing is within IOS, thus no additional DSP is required from the Cisco CME router. Answer: D

QUESTION 81: How can a user access the following speed dial entry? Ephone 1 Fast dial 1 1000 name marketing. A: CCMuser web page. \ B: Softkey on 7940 or 7960. C: Personal Directory Application. D: Directory button on 7940 or 7960. Answer: D

QUESTION 82: How can a user access the following speed dial entry? Ephone 1 Speed dial 1 1000 name Marketing. A: CCMuser web page. B: Line button on 7940 or 7960. C: Personal Directory Application. D: Directory button on 7940 to 7960. Answer: B

QUESTION 83: In Cisco CME 3.0 Callback Busy Subscriber is supported if the called party is A: Any endpoint. B: An IP Phone on the same Cisco CME system. C: An IP phone on a remote system reached using VoIP. D: An IP phone on a remote system reached using PSTN. Answer: B

QUESTION 84: Which IOS command enables Callback Busy Subscribers? A: It is enabled by default. B: Router(config-telephony-service) # ccbs. C: Router(config-telephony-service) # callback. D: Router(config-telephony-service) # call-back. Answer: A

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QUESTION 85: Which time format can be configured in Cisco CME for display on IP phones? A: 12 hour only. B: 24 hour only. C: both 12 and 24 hour. D: Time display is not supported with Cisco CME. Answer: C

QUESTION 86: Which date formats can be configured in Cisco CME for display on IP phones? A: mm-dd-yy only. B: mm-dd-yy only. C: both mm-dd-yy and mm-dd-yy D: Date display is not supported with Cisco CME. Answer: C

QUESTION 87: When configured, the Idle URL applies to which device? A: All registered 7960/7940 IP phones. B: A defined subset of registered 7960/7940 IP phones. C: Individual 7960/7940 IP phones specifically configured with an Idle URL. D: The Idle URL feature is not supported with Cisco CME. Answer: A

QUESTION 87: Which command is used to change the text displayed in the IP phone header bar of a 7960/7940 IP phones? A: name. B: display. C: username. D: Description. Answer: D

QUESTION 89: Which two configurable fields does Cisco CME use to populate4 the Local Directory database? (Choose two). A: name. B: display. C: number. D: Description. Answer: AC

QUESTION 90: What are two possible listings for "John Smith" from the Local Directory as displayed by the IP phone? (Choose Two). A: J. Smith. B: Smith J. C: John Smith.

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D: Smith. John. Answer: CD

QUESTION 91: Which IP phone feature needs to be configured to enabled users to send Hook flash to an analog trunk? A: Flash Softkey. B: URL services. C: It is enabled by default. D: H.450 script on FXS port. Answer: A

QUESTION 92: The function of the Acct Softkey is to enter account codes . A: For billing. B: to access VM. C: To log on to IP phone. D: To access trunk lines. Answer: A

QUESTION 93: What must be assigned to configure paging? (Choose two). A: Paging dn to ephone. B: Paging dn to ephone dn. C: An extension number for paging to ephone. D: An extension number for paging to ephone dn. Answer: AD

QUESTION 94: Which two delivery mechanisms does paging use? (Choose two). A: Unicast. B: Multicast. C: Simucast. D: Broadcast. Answer: AB

QUESTION 95: What is the difference between intercom and speed dial? A: There is no difference. B: Intercom is mapped to a Softkey. C: Speed-dial must be configured by administrator. D: By default, intercom call is automatically answered. Answer: D

QUESTION 96: The administrator configures barge in intercom to . A: Monitor active intercom calls.

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B: Have intercom answered even when the target is on a call. C: Allow an active intercom to be merged with an existing call. D: Establish a two way voice path as soon as intercom is pressed. Answer: B

QUESTION 97: What is a supported legacy voice mail integration method with Cisco CME 3.0? A: DTMF using ATA ports. B: DTMF using FXS ports. C: SMDI integration using VG248. D: SCCP integration using DPA 7910. Answer: B

QUESTION 98: Which two protocols are used for integrating Cisco CME and Unity? (Choose two). A: SIP B: STP C: SCCP D: MGCP Answer: AC

QUESTION 99: When integrating Cisco CME and Unity with Skinny protocol, configuration is required on . A: Cisco CME only. B: Unity only. C: Unity and Cisco CME. D: Cisco CME only, Unity is optional. E: Unity only, Cisco CME is optional. Answer: C

QUESTION 100: In Cisco CME 3.0 and Unity integration, SIP is used . A: For toll bypass. B: For MWI notification. C: For graceful failover. D: For inband DTMF relay. E: To associate the voice-mail device port to Unity. Answer: B

QUESTION 101: In which IOS submenu do you enter DTMF digit pattern commands? A: Router(config-if)#. B: Router(config-vm-int)#. C: Router(config-dial-peer)#. D: Router(config-telephony)#. Answer: B

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QUESTION 102: An administrator configures analog DTMF integration between Cisco CME and legacy VM. Unanswered calls from extension to extension are forwarded to VM, but unanswered calls from PSTN are not forwarded to Vm. What is the most likely cause of the problem? A: Pattern ext-to-ext busy is not configured. B: Pattern trunk-to-ext busy is not configured. C: Pattern ext-to-ext no-answer is not configured. D Pattern trunk-to-ext no-answer is not configured. Answer: D

QUESTION 103: In Cisco CME and Unity integration, SCCP is used (Choose Two). A: For MWI notification. B: For graceful failover. C: For association of voice mail device port to Unit. D: To partition Unity VM between multiple Cisco CME systems. E: To apply separate regions for 729 and g.711 codecs. Answer: AC

QUESTION 104: Which two must be configured for both Unity and DTMF integration with Cisco CME? (Choose Two). A: Vm device id. B: POTS dial peer. C: MWI on/off ephone-dn. D: voice mail access number. Answer: CD

QUESTION 105: Which three must be configured for DTMF integration with Cisco CME? (Choose three). A: Vm device id. B: POTS dial peer. C: MWI on/off ephone-dn. D: voice mail access number. Answer: BCD

QUESTION 106: Which three must be configured for SCCP integration with Cisco CME? (Choose Three). A: Vm device id. B: POTS dial peer. C: MWI on/off ephone-dn. D: voice mail access number. Answer: ACD

QUESTION 107: What digit pattern must be configured to enable access to the voice mail system when the user presses the Message button on the phone?

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A: Pattern direct. B: Pattern ext to ext busy. C: Pattern ext to trunk busy. D: Pattern trunk to ext busy. E: Pattern ext to ext no answer. Answer: A

QUESTION 108: What two values must match between Cisco CME and Unity for integration to work? (Choose two). A: CGN Pattern. B: Interdigit timeout. C: Calling Search Space. D: Voice mail device name. E: Message Waiting Indication On and Off extension number. Answer: DE

QUESTION 109: Which three remote control features are possible when using the IOS TSP application on PC? (Choose three). A: Placing calls on hold. B: Answering incoming calls. C: Transferring calls to another extension. D: Forwarding incoming calls to voice mail. Answer: ABD

QUESTION 110: What information is required when configuring the TSP application on the PC? (Choose two). A: IP address of the Cisco CME router. B: IP address of the IP phone being controlled. C: Username and password of the Cisco CME administrator account. D: username and password of the user account for the IP phone being controlled. Answer: AD

QUESTION 111: Which two features are possible when using the IOS TSP application on PC? (Choose two). A: Mute. B: Address book dialing. C: 3 party conference call setup. D: screen pop ups with Caller ID. Answer: A

QUESTION 112: When using the IOS TSP application to control an IP phone, which device provides the voice termination? A: IP Phone only. B: TSP application only. C; IP phone or TSP application.

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D: IP Phone and TSP application. Answer: A

QUESTION 113: Which command sends all incoming PSTN calls over an FXO port to an Attendant at extension 21001? A: Attendant dn 21001. B: Connection trunk 210001. C: Connection plar opx 21001. D: Connection tic lme 21001. Answer: C

QUESTION 114: When configuring an Attendant phone to monitor other extensions, what is the result of the command button 3.4? A: Button 3 of the Attendant phone is assigned ephone dn 4. B: Button 4 of the Attendant phone is assigned ephone dn 3. C: Button 3 of the Attendant phone is assigned all extensions of ephone 4. D: Button 4 of the Attendant phone is assigned all extensions of ephone 3. Answer: A

QUESTION 115: What is the effect of the in the command button 3s12 on a single ephone? A: ephone-dn 12 will not give any indications for incoming calls. B: ephone-dn 12 will not give visible indications for incoming calls. C: ephone-dn 12 will not give audible indications for incoming calls. D: ephone-dn 12 will not give audible and visible indications for incoming calls. Answer: B

QUESTION 116: What must be created to provide an IVR Auto Attendant with Cisco CME? A: TCL application script. B: C++ application script. C: HTTP application script. D: Visual Basic application script. Answer: A

QUESTION 117: Which command is used to troubleshoot mwi issues? A: debug http mwi. B: debug ephone mwi. C: debug ephone dn mwi. D: debug telephony service mwi. Answer: B

QUESTION 118: Which command can be used to verify extension status for a specific IP phone?

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A: show ephone. B: show dial peer active. C: Show ephone extension. D: show telephony service. Answer: A

QUESTION 119: Which command do you use to verify the mac-address of locally connected IP phone? A: show ephone. B: Show ephone dn. C: show edp ephone. D: Show in dhep server. Answer: A

QUESTION 120: Users are complaining that they cannot access Local directory from their phones. What is a possible cause of the problem? A: DCD server is offline. B: IP http server is not enabled. C: Directory xml file must be downloaded to router flash. D: Local directory needs to be enabled using directory local command. Answer: B

QUESTION 121: What command do you use to verify language configured for Cisco CME? A: show ephone cable. B; show telephony service locale. C: show telephony service language. D: Show telephony service tftp bindings. Answer: D

QUESTION 122: How can an administrator verify the version for Cisco CME 3.0 and above? (Choose three). A: Browse "About" help menu in Cisco CME GUI. B: Enter "Show telephony service" command. C: Verify the IOS version and match the Cisco CME version in release notes. D: If IP phones show Cisco CME on display, Cisco CME 3.0 is always running. Answer: ABC

QUESTION 123: What are two valid steps for troubleshooting CME GUI? (Choose Two). A: Verify that "ip http server" has been enabled on the router. B: Verify that "ip http service" has been enabled on the router. C: verify that correct html files have been downloaded to the router flash. D: verify that correct html files have been downloaded to the router DRAM. Answer: AC

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QUESTION 124: Users are able to access the CME GUI homepage, but are unable to login. What are two valid commands to enable login to CME GUI? (Choose Two). A: Router (config-ephone) # username. B: Router (config-ephone) # Web admin. C: Router (config-telephony)#username D: Router (config-telephony)#web admin Answer: AD

QUESTION 125: A 7910 IP phone registers is Cisco CME, but extension numbers do not appear. What could be the cause of the problem? A: ephone-dn has not been mapped to ephone. B: Cisco CME and 7910 need to be in same device pool. C: There is an authentication failure during auto-registration. D: The phone type for 7910 has not been defined under ephone. Answer: A

QUESTION 126: A 7960 IP phone with 7914 attached registers to Cisco CME. Extensions appear on 7960, but extension numbers on 7914 do not appear. What could be the cause of the problem? A: A separate ephone needs to be defined for 7914. B: There is an authentication failure during auto-registration. C: The phone type for 7914 has not been defined under ephone. D: Username and password has not been defined under ephone. Answer: C

QUESTION 127: When an IP phone registers but fails to download proper firmware, which debug command should be used? A: debug voip ivr B: debug t ftp events C: debug voip ccapi inout Answer: B

QUESTION 128: Incoming callers to an analog FXO port on an Cisco CME system receive dial-tone only. What could be the cause of the problem? A: Direct-inward-dial is not configured on voice port. B: Connection plar opx is not configured on voice port. C: Default-destination is not configured under telephony-service. D: This is default behavior for Cisco CME application and cannot be changed. Answer: B

QUESTION 129: What needs to be fixed with the following configuration to enable firmware download?

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Telephony service. Ip source address 192.168.1.1 port 2010. Create enf-files. A: Port 2010 should be changed to port 2000. B: Nothing needs to be fixed. This is a valid configuration. C: XML Default enf. Xml file needs to be shared using tftp-server command. D: SEPDEFAULT.CNF file needs to be shared using tftp-server command. Answer: B

QUESTION 130: 7960 IP phones using the following configuration fail to download firmware. Tftp-server flash P00303020214.bin. Telephony service. Load 7960 - 7940 P00303020214-bin. Max-ephones 48 Ip source address 192.168.1.1 port 2000. Create enf.files. What is the problem with the configuration? A: Load command should not have bin extension. B: Create enf-files command needs to be removed. C: There is no problem. This is valid configuration. D: XMLDefault enf.xml file needs to be shared using tftp-server command. Answer: A

QUESTION 131: In Cisco CME 3.0 what must be configured on VoIP dial peer to enable H.450 call transfer from an IP phone? A: Nothing. B: Application H.450 command. C: Transfer application command. D: Call transfer application command. Answer: A

QUESTION 132: On which three platforms is Cisco CME 3.0 supported? (Choose Three). A: 3620 B: 3640A C: 3660 D: 3725 E: 7200 Answer: BCD

QUESTION 133: What does XML allow on Cisco CME systems? A: a fully features web browser B: video applications on the phone C: development of customized features and application D: linking of the Cisco CME system with Cisco Call Manager billing applications Answer: C

exam: 642-142 title : callmanager express exam … : callmanager express exam (cme) ver : 05.14.04....

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