EXAM 2 Study GuideParts 1 & 2

BUS 20Section 72192

Tuesday 10/25/11

Exam Guidelines

1. This will be an open book exam, meaning you can refer to Collins, class Power Point slides shown on WebAdvisor [Cabrillo home page – “K” – Jim Klein – Jim’s Home Page] , and any class notes.

2. The test will have 20 True & False and 25 Multiple Choice questions. The material will cover Classes 11 [IT] , 13 [ Business Organization], 14 [Entrepreneurship] 15 [History of Management] , 16 [Management] and 17 [Organization & Communication].

3. To provide you some emphasis on where the questions will concentrate, a breakdown of questions is shown on the following slide:

4. Most of the test information will be on the slides.

Test Questions Breakdown

# of Questions Class 11 Class 13 Class 14 Class 15 Class 16 Class 17

True/False 5 6 2 1 6

MultipleChoice 3 4 3 4 8 2

Total: 8 10 5 5 14 2

Class 11 - Collins & Power Point SlidesTypes of Design & production systemsMIS [IS] definition Ecommerce Terms and Definitions [B2B, C2C, etc.]Business uses of the Internet External vs. Internal data SourcesData vs. Information definitions Information needs throughout the OrganizationDifferences between Data Warehousing and Mining Internet growth (by language)Internet use (by application)Relationship between information and decision riskExternal vs. internal data sources

Information Technology – General Information - Collins, Chapter 15

Power Point Slides - Webadvisor

Business Organization – General Information - Collins, Chapter 4

Power Point Slides - Webadvisor

Class 13 – Collins & Power Point SlidesPros and cons of forms of ownershipDisparity in sales vs. net income among various corporations Characteristics of small business Types of partnershipsTypes of Corporations Advantages/disadvantages of corporationsTypes of Business OwnershipGrowing businesses

Entrepreneurship – General Information - Collins, Chapter 5

Power Point slides - Webadvisor

Class 14 – Collins & Power Point SlidesEntrepreneurTypes of financingLevels of planningAdvantages/disadvantages of small businessBreakdown of small business by industryBusiness start-up mistakesWays of starting a businessAdvantages/disadvantages of franchisingReasons to develop a business planElements of a business planGlobal issues Comparative vs. competitive advantage

History of Management – General Information – n/a

Power Point Slides - Webadvisor

Class 15 – Collins & Power Point Slides

US Impact on auto industryPhilosophy of Industrial HumanismGeneral systems TheoryThe Operational ApproachSix Sigma approachContingency Approach

Management – General Information - Collins, Chapter 6Power Point Slides - Webadvisor

Class 16 – Collins & Power Point Slides

Functions of managementLeadership stylesLevels of Management FunctionsTypes of PlansThe Reality of ManagementTheories of Effective leadershipLines of AuthorityGoals & ObjectivesContingency vs. Crisis PlanningSWOT AnalysisStaffing

Organization and Communication– General Information - Collins, Chapter 8

Power Point Slides - Webadvisor

Class 17 – Collins & Power Point Slides

Formal CommunicationsSpan of managementOrganizational CultureDegrees of CentralizationCorporate Culture ExpressesOrganizational LayersMultidivisional Organization chart