evs extender manual rev a - elecdan · the evs extender provides the fiber optic performance you...

MAN-000011 REVISION A

KVM EXTENDERENHANCED VISUALIZATION SOLUTION

Product Manual

Thinklogical Inc.100 Washington Street

Milford, Connecticut 06460 U.S.A.

Telephone (203) 647-8700Fax (203) 783-9949

www.thinklogical.com

MAN-000011 REVISION Ai

Copyright NoticeCopyright © 2007 All rights reserved. Printed in the U.S.A.

Thinklogical, a subsidiary of Logical Solutions, Incorporated100 Washington Street

Milford, Connecticut 06460 U.S.A.Telephone (203) 647-8700

All trademarks and service marks are property of their respective owners.

Document ID: MAN-000011Subject: ENHANCED VISUALIZATION SOLUTION EXTENDERRevision: Rev A, APRIL 2007

MAN-000011 REVISION Aii

Table of Contents

1. INTRODUCTION ...............................................................................................................................................1

1.1. CONTENTS .....................................................................................................................................................11.2. PRODUCT OVERVIEW ....................................................................................................................................11.3. LASER INFORMATION ....................................................................................................................................2

2. SYSTEM FEATURES.......................................................................................................................................5

2.1. GENERAL SYSTEM FEATURES ......................................................................................................................52.2. TECHNICAL SPECIFICATIONS ........................................................................................................................62.3. MOUNTING THE EVS EXTENDER...............................................................................................................8

2.3.1. Rack Mount or Desktop ....................................................................................................................82.3.2. Front Panel Display and Buttons ...................................................................................................82.3.3. Convection Cooled.............................................................................................................................9

2.4. CONNECTING THE EVS EXTENDER...........................................................................................................92.4.1. Fiber Cable ...........................................................................................................................................92.4.2. EVS EXTENDER Transmitter ...........................................................................................................9

2.4.2.1. Transmitter Video Theory of Operation ........................................................................................................ 102.4.3. USB 2.0 Option (Model U) – Transmitter........................................................................................................ 15

2.4.4. Firewire 800 Option (Model F) – Transmitter .............................................................................152.4.5. Thinklogical EVS EXTENDER Receiver ......................................................................................162.4.6. USB 2.0 Option (Model U) – Receiver..........................................................................................162.4.7. Firewire 800 Option (Model F) – Receiver ..................................................................................17

3. INSTALLATION ..............................................................................................................................................18

3.1. ORDER OF INSTALLATION EVENTS .............................................................................................................183.2. FIRMWARE UPGRADES................................................................................................................................213.3. FRONT PANEL USAGE.................................................................................................................................21

3.3.1. General Front Panel Usage ............................................................................................................223.3.2. Saving Changes ................................................................................................................................273.3.3. Restoring Factory Defaults ............................................................................................................283.3.4. Naming the Transmitter Unit .........................................................................................................293.3.5. Modifying an Existing Video Modeline .......................................................................................31

Modified to support the alternate timing. ............................................................................................................................... 31

4. REGULATORY AND SAFETY .....................................................................................................................34

4.1. SAFETY REQUIREMENTS .............................................................................................................................344.1.1. Symbols Found on Product ...........................................................................................................34

4.1.1.1. Class 1M Laser Labeling .................................................................................................................................... 34

4.2. REGULATORY COMPLIANCE........................................................................................................................344.2.1. North America ...................................................................................................................................354.2.2. Australia & New Zealand ................................................................................................................354.2.3. European Union ................................................................................................................................35

4.2.3.1. Declaration of Conformity ................................................................................................................................. 354.2.3.2. Standards with which the Products Comply............................................................................................... 36

4.2.4. Supplementary Information ...........................................................................................................374.2.5. Product Serial Number....................................................................................................................37

5. HOW TO CONTACT US ................................................................................................................................38

MAN-000011 REVISION Aiii

5.1. CUSTOMER SUPPORT..................................................................................................................................385.1.1. Website ...............................................................................................................................................385.1.2. Email ....................................................................................................................................................395.1.3. Telephone ...........................................................................................................................................395.1.4. Fax ........................................................................................................................................................40

5.2. PRODUCT SUPPORT ....................................................................................................................................405.2.1. Warranty..............................................................................................................................................405.2.2. Return Authorization .......................................................................................................................405.2.3. Our Address.......................................................................................................................................41

APPENDIX A - SUPPORTED CONFIGURATIONS ...........................................................................................42

APPENDIX B - TROUBLESHOOTING GUIDE ...................................................................................................78

MAN-000011 REVISION A1

1.Introduction

1.1. ContentsWhen you receive your Thinklogical EVS Extender, you should find the following items:

EVS - KVM Extender – Transmitter EVS - KVM Extender – Receiver Audio Kit, 6 Feet (KIT-000005-R) AC Power Cord (International connections may differ) Black Bumper Feet, Quantity 4 per unit (HWR-000052-R) EVS - KVM Extender Product Manual (MAN-000011)

1.2. ProductOverviewThe EVS extender provides the fiber optic performance you need and makes peripheralcompatibility and initialization easy and dependable. Thinklogical’s EVS (EnhancedVisualization Solution) is an industry breakthrough. This new line of fiber optic KVM extendersdelivers compatibility and flexibility unlike any other in the marketplace today.

The EVS EXTENDER from thinklogical, permits the placement of a Receiver module (desktopdevices) up to 1000 meters (3280 ft) away from the controlling computer without loss of signalfidelity. Traditional copper cables are limited to 10 meters (32.81ft) in such applications. Theability to remote the CPU away from the user allows more control of the computer environment.With the EVS EXTENDER it is now possible to position the desktop devices in virtually anysetting while keeping the computer secure in a remote location.

Each EVS EXTENDER system consists of a pair of electronic units connected by a multi-modefiber optic cable. The Transmitter unit connects to the computer with suitable cables and theReceiver unit provides connections to the user interface devices. The EVS EXTENDER line iscapable of supporting PS2, full duplex stereo audio, serial (RS-232), USB 1.0 (HID) device portsand USB 1.1.

The USB 2.0 option (Model U) offers transfer rates up to 480Mbps (megabits per second). TheUSB 2.0 option supports USB1.1 or 2.0 devices and enables the user to connect multipledevices (such as keyboard, CDROM, Memory Stick, etc.) to a computer.

The Firewire 800 option (Model F) is a high-speed, plug and play peripheral interface thatsupports data transfer rates up to 800 Mbps. FireWire enables the user to connect to externalhigh speed devices (such as hard disk drives, DVD drives, etc).

The USB 2.0 and Firewire 800 options require 2 additional fibers.

The firmware of the thinklogical EVS EXTENDERS are field upgradeable, allowing for quick andeasy support of changes required by our customers.


1.3. Laser Information

LASER RADIATIONDO NOT VIEW DIRECTLY WITH OPTICAL

INSTRUMENTS

CAUTION: In order to avoid possible exposure to laser energy, it is good practice toattach the fiber optic cables prior to applying power to the KVM EXTENDER.If the fiber optic cable should become disconnected, DO NOT attempt to lookinto the cable or the panel mounted connector.


All models listed below are available from thinklogical:

Feature\EVS-

ExtendedDisplays

DVIDual-LinkDVI

RGB DDCLocal

Display(s)Local

Kbd/Ms

USB1.0HID

USB1.1

USB2.0

Firewire

PS2 SerialDuplexAudio

StereoGraphics

FibersRequired

EVS-4 1 X X 1 X X X X X X 3

EVS-4H 1 X X 1 X X X X X 3

EVS-4U 1 X X 1 X X X X X X X 5

EVS-4F 1 X X 1 X X X X X X X 5

EVS-5 1 X X X 1 X X X X X X X 3

EVS-5H 1 X X X 1 X X X X X X 3

EVS-5U 1 X X X 1 X X X X X X X X 5

EVS-5F 1 X X X 1 X X X X X X X X 5

EVS-8 1 X X 1 X X X X X X 4




EVS-24 2 X X 1 X X X X X X 4




EVS-28 2 1 1 X 1 X X X X X X 5

EVS-28H 2 1 1 X 1 X X X X X 5

EVS-28U 2 1 1 X 1 X X X X X X X 7

EVS-28F 2 1 1 X 1 X X X X X X X 7

TABLE 1: EVS EXTENDER Features by model


Feature\EVS-

ExtendedDisplays

DVIDual-LinkDVI

RGB DDCLocal

Display(s)Local

Kbd/Ms

USB1.0HID

USB1.1

USB2.0

Firewire

PS2 SerialDuplexAudio

StereoGraphics

FibersRequired

EVS-34 4 X X X X X X X 6

EVS-34H 4 X X X X X X 6

EVS-34U 4 X X X X X X X X 8

EVS-34F 4 X X X X X X X X 8

EVS-35 3 X X X X X X X 5

EVS-35H 3 X X X X X X 5

EVS-35U 3 X X X X X X X X 7

EVS-35F 3 X X X X X X X X 7

EVS-38 2 X X 2 X X X X X X 6




TABLE 1 CONTINUED: EVS EXTENDER Features by model

EVS-000004: EVS EXTENDER PAIR – DVI, KMAS, USB 1.1

EVS-000005: EVS EXTENDER PAIR – HIGH RES (225MHz) RGB, DVI, KMASS, USB 1.1

EVS-000008: EVS EXTENDER PAIR – DUAL LINK DVI, KMAS, USB 1.1

EVS-000024: EVS EXTENDER PAIR – DUAL-HEAD DVI, KMAS, USB 1.1

EVS-000028: EVS EXTENDER PAIR – DUAL-LINK DVI, SINGLE-LINK DVI, KMAS, USB 1.1

EVS-000034: EVS EXTENDER PAIR – FOUR DVI, KMAS, USB 1.1

EVS-000035: EVS EXTENDER PAIR – THREE DVI, KMAS, USB 1.1

EVS-000038: EVS EXTENDER PAIR – TWO DUAL-LINK DVI, LOCAL DISPLAY, KMAS, USB 1.1

Each EVS Extender Model is available with the USB 1.0 (HID) Device Ports (Model H), USB 2.0 Module (Model U), orFirewire 800 Module (Model F). All models are available with SC-, ST-, or LC-type fiber connectors.


2.SystemFeatures

2.1. GeneralSystemFeaturesThe EVS EXTENDER is designed for high resolution video extension applications. Each EVSEXTENDER system includes the following common features:

Remote access to entire CPU “desktop” connections using industry standard coppercabling

Connections up to 1000 meters (3280 feet)

Uses multi-mode optical fibers

Units are stand alone and rack mountable (brackets included)

Digital transmission ensures signal integrity

Supports PS2 and USB KB/MS (user can operate PS2 and USB KB/MS simultaneously)

Local video, keyboard and mouse at CPU end

Duplex stereo audio

RGB and DVI supported to 1920 x 1200

BNC for stereo graphics emitter (EVS5 Model Only)

Front panel programmable for unique video formats

Universal conversions between DVI and Analog RGB (DVI source to DVI or RGBdisplay; RGB source to DVI or RGB display) (Not available on DVI Only units!!)

Universal conversions between PS2 and USB KB/MS; PS2 source to PS2 and USBKB/MS; USB source to PS2 and USB KB/MS.


2.2. TechnicalSpecifications

Storage Temperature -20 to 70 o C (-4 to 158 o F), 10 to 90% RH, non-condensing

Supply Voltage 100-240 VAC, 50 -60 Hz, Universal

Power Consumption Transmitter: <30 Watts, typical

Receiver: <25 Watts, typical

Heat Dissipation < 60 BTU’s per hour

Laser OutputSpecifications

Wavelengths are 778, 800, 825, 850nm

Maximum laser power output in the fiber is 4.0 dBm

Audio Line In Impedance: 550 Ohm

Line Out Impedance: 10K Ohm

AC Power Cable IEC power cable (International connections may differ)

Panel Connectors Refer to Section 2.4.2 and 2.4.3 to view Rear Panels of all models

Optical Cable Multi-mode, 50 µm or 62.5 µm, SC-, ST- or LC- type

connectors (Fiber Cable is either customer supplied or can beordered from thinklogical)

Front Panel Display Transmitter and Receiver: 2 x 24 Liquid Crystal Display

Operating Temperatureand Humidity

0 to 50 o C (32 to 122 o F, 5 to 95% RH, non-condensing

Enclosure Dimensions EVS4/5/24/28/34/35/38: Approx. 17.25in x 14in x 1.75in high

(43.82cm x 35.56cm x 4.45cm high)

Weight EVS4/5/24/28/34/35/38: Transmitter: 10lbs (4.4kg),Receiver: 10lbs (4.4kg)


Shipping Weight EVS4/5/24/28/34/35/38: Pair: 36 lbs (16.36 kg)

Copper Cables

(Supplied with system)

EVS4: (1) CBL000009-002MR & (1) KIT-000005-R

EVS5: (1) CBL000013-002MR, (1) CBL000022-002MR

& (1) KIT-000005-R

EVS8: (1) CBL000023-002MR & (1) KIT-000005-R

EVS24: (2) CBL000009-002MR & (1) KIT-000005-R

EVS28: (1) CBL000009-002MR, (1) CBL000023-002MR

& (1) KIT-000005-R

EVS34: (4) CBL000009-002MR & (1) KIT-000005-R

EVS35: (3) CBL000009-002MR & (1) KIT-000005-R

EVS38: (2) CBL000023-002MR & (1) KIT-000005-R

CBL000009-002MR DVI-D (M) to DVI-D (M) Cable, 2M

CBL000013-002MR DVI-I (M) to DVI-I (M) Cable, 2M

CBL000015-006FR USB A-B Cable, 6FT

CBL000020-002MR HD15 (M) to HD15 (M) Cable, 2M

CBL000022-002MR DVI-A (M) to VGA (M) Cable, 2M

CBL000023-002MR DVI-D (M) Dual-Link Cable, 2M

KIT-000005-R Audio Kit contains the following:

(2) CBL000006-006FR 6 pin miniDIN Male to Male Cable, 6FT

(2) CBL000015-006FR USB A-B Cable, 6FT

(2) CBL000016-006FR 3.5mm Male to 3.5mm Male Plug, 6FT

(1) CBL000017-006FR DB9 Male to DB9 Female Cable, 6FT

(1) CBL000018-006FR BNC Male to BNC Male Cable, 50Ω, 6FT


2.3. MountingtheEVSEXTENDER

You may choose to rack mount your EVS EXTENDER or place it on a shelf or desktop(feet included). The front panel display should be visible and front panel buttons need only tobe accessible if initial setup of the system is required. All connections are made to the rear ofthe chassis.

2.3.1. Rack Mount or Desktop

The EVS EXTENDER Transmitter and Receiver may either be installed in an EIA-standard 19 inch rack (1U tall), or placed on a shelf or desktop. For shelf use, rubber feet areprovided and the rack mounted brackets may be removed. The EVS EXTENDER Transmitterand Receiver chassis do not need to be opened or accessed. The sturdy metal case allowsunits to be stacked, as required.

NOTE: Be sure to leave adequate ventilation space on both sides of the units, especiallyif units are being stacked. It is recommended that a maximum of four units bestacked. A spacing of approximately 2 inches is suggested between each stack of4 to allow for an adequate air flow.

Each rack mount bracket is held on by 4 screws. The brackets may be positionedso that the unit sits forward or recesses in your rack. If the brackets are removedor repositioned, it is not necessary to re-use the extra rack mount screws.

2.3.2. Front Panel Display and Buttons

The front-panel LCD display should be visible and accessible for system setup. Thefront panel buttons are used to configure special video settings and to review existing EVSEXTENDER configurations. More detailed information on the Front Panel can be found inSection 3.3, Front Panel Usage.

FIGURE 1: EVS EXTENDER Front Panel LCD Display


2.3.3. Convection Cooled

The EVS EXTENDER does not require special cooling or ventilation other than what isnormally provided in the equipment rack. No fan means that it does not add to the ambientnoise in your equipment room and it is less prone to equipment failure. Be sure not to block theair vents on the sides of the unit, and leave space on both sides. It is recommended that amaximum of four units be stacked. A spacing of approximately 2 inches is suggestedbetween each stack of 4 to allow for an adequate air flow. If mounted in an enclosed rack, itis recommended that the rack have a ventilation fan to provide adequate airflow through theunit(s).

2.4. ConnectingtheEVSEXTENDER

All physical connections to the product use industry-standard connectors. Allconnections are found on the rear of the Transmitter and Receiver units.

2.4.1. Fiber Cable

Fiber optic cable must run between the location of the Transmitter unit (near your CPU)and the Receiver unit (near your desktop devices). The standard multi-mode fiber optic cablemust be 50 or 62.5 micron, terminated with an SC-, ST- or LC- type fiber optic connector and nolonger than 3280 running feet (1000 meters). Be careful not to kink or pinch the fiber opticcable as it is being installed, and keep all bend radii to no less than 3 inches (76.2mm).

The fiber connections typically are as follows:

L1 and L2: The first pair of connectors L1 and L2 is always used to transmit andreceive for the low speed channel.

L3: The third connector L3 is always used for handling video.

Please refer to Appendix A, Supported Configurations for the correct fiberconnections for each EVS EXTENDER model.

2.4.2. EVS EXTENDER Transmitter

The Transmitter connects to your CPU video port using a DVI-D to DVI-D cable.

If a VGA connection is required, standard adapters are available from thinklogical, pleasecontact your sales representative. The connections of each EVS EXTENDER ModelTransmitter can be viewed in detail in Appendix A, Supported Configurations.

10

FIGURE 2: Connections on an EVS-4 Transmitter. Other models can be viewed in detail inAppendix A, Supported Configurations.

2.4.2.1. Transmitter Video Theory of Operation

The analog RGB video is digitized before transmitting the signals over fiber optic cable.A high speed video analog to digital (A/D) converter is used for this purpose. When an analogvideo source is connected to the transmitter, the horizontal and vertical frequencies aremeasured and matched to a resolution in a lookup table where the rest of the parameters toconfigure the A/D are stored. Once configured, the selected resolution, vertical frequency,and horizontal frequency are then displayed on the Transmitter LCD under the *video menu. Ifan unknown video source is connected to the extender, “N/A” will be displayed on the *Videomenu.

In order to reproduce the video signal with the greatest accuracy, the exact video timingsof the source must be known. Please refer to the Supported Analog (VGA) Resolutionstable (Table 2) for a list of pre-loaded resolutions. If you are using a video resolution not listedin the table (N/A appears on the LCD), you will need to contact Logical Solutions.

11

Please gather as much of the following information as possible before contacting the factory:

Pixel (Dot) Clock: _____________ MHz

Horizontal Frequency: __________ kHz

Vertical Frequency: ____________ Hz

Total Pixels per line: ___________ pixels

Active Pixel per line: __________ pixels

Horizontal Sync: ___________ pixels

Horizontal Back Porch: _________ pixels

Active Lines per frame: _________ lines

Vertical Back Porch: ___________ lines

NOTE: If you are creating your own video format, it is best to use the H and V timings listed inthe resolution table as a guideline. Then an existing format can be modified via the frontpanel as opposed to waiting for one to be created by thinklogical.

The CPU and the TX ConnectorVideo connections to the CPU are made between the video output card of the CPU and the

TX DVI-D/DVI-I connector labeled “FROM CPU” (closest to fiber connectors). The additionalvideo connector is for a local administrator to view the video output at the TX unit.

The analog VGA inputs are converted to a fiber optic suitable form and transmitted to theRX unit.

Modifying the Analog RGB Video ParametersIt is possible for one resolution to have different video timings, which could cause a less

than perfect display on the remote side. For example, take 1280x1024x60 Hz. The VESAstandard has 1688 pixels in one line, whereas a SGI format has 1680 pixels. The transmitterlookup table is configured for the VESA standard, but can be easily modified to support the SGIformat.

12

FIGURE 3 FIGURE 4

FIGURE 3: 1280x1024x60 on an SGI computer with the PLLDIV set at 1688 (default value).Notice the columns.

FIGURE 4: 1280x1024x60 on an SGI computer with the PLLDIV modified to 1680.

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Supported Analog(VGA) Resolutions

Resolution

Pixels LinesVerticalFreq(Hz)

HorizontalFreq(kHz)

Pixel ClockFreq(Mhz) Video Standard Vis5 Vis1

640 448 66 31.2 25000 Honeywell Yes Yes

640 480 60 31.5 25175 Industry Standard Yes Yes

640 480 72 37.9 31500 VESA Yes Yes

640 480 75 37.5 31500 VESA Yes Yes

640 480 85 43.3 36000 VESA Yes Yes

720 400 70 31.5 28320 Industry Standard Yes Yes

800 600 56 35.1 36000 VESA Yes Yes

800 600 60 37.9 40000 VESA Yes Yes

800 600 72 48.1 50000 VESA Yes Yes

800 600 75 46.9 49500 VESA Yes Yes

800 600 85 53.7 56250 VESA Yes Yes

1024 768 60 48.4 65000 VESA Yes Yes

1024 768 70 56.5 75000 VESA Yes Yes

1024 768 75 60 78750 VESA Yes Yes

1024 768 85 68.7 94500 VESA Yes Yes

1024 768 96 77.5 103500 SGI Octane Yes Yes

1152 864 56 50.9 80050 SGI PIP Yes Yes

1152 864 75 67.5 108000 VESA Yes Yes

1152 900 66 61.8 94500 Sun Yes Yes

1152 900 76 71.8 108000 Sun Yes Yes

1280 768 60 47.8 79500 VESA Yes Yes

1280 960 60 60 108000 VESA Yes Yes

1280 960 85 85.9 148500 VESA Yes Yes

1280 960 96 95.3 159200 SGI Prism Yes Yes

1280 1024 60 64 108000 VESA Yes Yes

1280 1024 60 64.8 108880 Discreet Yes Yes

1280 1024 72 76.9 129250 SGI Octane Yes Yes

1280 1024 72 78.6 135738 HPUX Yes Yes

1280 1024 75 80 135000 VESA Yes Yes

1280 1024 76 81 135135 X-ray Yes Yes

1280 1024 76 81.9 140250 SGI Yes Yes

1280 1024 85 91.1 157500 VESA Yes Yes

1280 1024 96 102 163277 SGI Onyx2 Yes Yes

1280 1024 96 104.9 179640 SGI Onyx2 Yes No

1280 1024 108 120.3 203568 SGI Onyx2 Yes No

TABLE 2: SUPPORTED ANALOG (VGA) RESOLUTIONS

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Supported Analog(VGA) Resolutions

Resolution

Pixels LinesVerticalFreq(Hz)

HorizontalFreq(kHz)

Pixel ClockFreq(Mhz) Video Standard Vis5 Vis1

1400 1050 60 65.3 121750 VESA Yes Yes

1400 1050 60 67.1 128910 SGI Yes Yes

1400 1050 96 104.4 196180 SGI Prism Yes No

1400 1050 96 106.3 205400 SGI Prism Yes No

1400 1050 96 107.4 201950 nVidia Yes No

1400 1050 96 107.7 201950 nVidia Yes No

1600 1200 60 75 162000 VESA Yes Yes

1600 1200 65 81.3 175500 VESA Yes No

1600 1200 75 90.1 196000 SGI Onyx3 Yes No

1600 1200 75 93.8 202500 VESA Yes No

1600 1200 85 106.3 229500 VESA Yes No

1920 1080 60 68 163300 SGI Onyx2 Yes Yes

1920 1080 72 80.6 199990 SGI Octane2 Yes No

1920 1080 72 81.1 211440 Industry Standard Yes No

1920 1080 72 84.4 216000 SGI Yes No

1920 1154 50 59.3 136360 SGI Octane2 Yes Yes

1920 1154 60 71.1 163640 SGI Octane2 Yes Yes

1920 1154 72 85.7 211460 SGI Tezro Yes No

1920 1200 48 59.8 143620 SGI Tezro Yes Yes

1920 1200 48 61.9 148442 SGI Onyx3 Yes Yes

1920 1200 50 64.6 154780 SGI Tezro Yes Yes

1920 1200 60 74.6 193250 VESA Yes No

1920 1200 60 76.3 183170 SGI Onyx2 Yes No

1920 1200 72 89 219630 SGI Octane2 Yes No

1920 1200 72 90.1 236000 Industry Standard Yes No

1920 1200 75 92.7 228780 SGI Octane2 Yes No

2048 1120 60 69.5 183307 SGI Onyx2 Yes No

2048 1120 72 83.4 219969 SGI Onyx2 Yes No

Note: Pixel Clocks over 225Mhz are tested, but not guaranteed.

TABLE 2 CONTINUED: SUPPORTED ANALOG (VGA) RESOLUTIONS

15

2.4.2.2. USB 2.0 Option (Model U) – Transmitter

The USB 2.0 Transmitter Module connects to your CPU USB port using a USB A to B cable(PN: CBL000015-006FR, which is supplied). Detailed drawings of each EVS EXTENDERModel Transmitter with the USB 2.0 Option can be viewed in Appendix A, SupportedConfigurations.

FIGURE 5: Example view of USB 2.0 TX Option for an EVS5.Option is located on the far left side of the rear panel.

2.4.2.3. Firewire 800 Option (Model F) – Transmitter

The Firewire 800 Transmitter Module connects to your CPU Firewire (1394b) port using theproper 1394b cable. (See Chapter 3: Installation for more detailed information on propercables to use). Detailed drawings of each EVS EXTENDER Model Transmitter with theFirewire 800 Option can be viewed in Appendix A, Supported Configurations.

FIGURE 6: Example view of Firewire 800 TX Option for an EVS5.

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2.4.3. Thinklogical EVS EXTENDER Receiver

The receiver connects to your display/monitor video Input using a DVI-D cable (if monitorhas a DVI-D connector) or a VGA, HD15 (if monitor has a VGA/HD15 connector). (Thesecables are provided with unit.) Standard adapters are available from thinklogical, please contactyour sales representative. The connections of the each EVS EXTENDER Model Receiver canbe viewed in detail in Appendix A, Supported Configurations.

FIGURE 7: Connections on an EVS-4 Receiver. Other models can beviewed in detail in Appendix A, Supported Configurations.

2.4.3.1. USB 2.0 Option (Model U) – Receiver

L5 L4

PWR FOL

USB 2.0

Fiber Optic ConnectorsST, SC or LC

USB 2.0 Desktop Devices

FIGURE 8: Example view of USB 2.0 RX Option for an EVS5.Option is located on the far left side of the rear panel.

17

2.4.3.2. Firewire 800 Option (Model F) – Receiver

FIGURE 9: Example view of Firewire 800 RXOption for an EVS5.

18

3.Installation

3.1. Orderof InstallationEventsIn order to properly use the EVS EXTENDER system, you must follow this order of

events for the initial power-up.

1) Install and connect your Fiber Optic cables between the Transmitter and Receiver unitsas explained below.

Units with 3 (KMAS and VIDEO Only) Fiber Connections (EVS4/5): Connect L1 ofthe TX to L1 of the RX, L2 of the TX to L2 of the RX, and L3 of the TX to L3 of the RX.

Units with 4 (KMAS and VIDEO Only) Fiber Connections (EVS8/24): Connect

L1 of the TX to L1 of the RX, L2 of the TX to L2 of the RX, L3 of the TX to L3 of the

RX, and L4 of the TX to L4 of the RX.



RX, L4 of the TX to L4 of the RX, and L5 of the TX to L5 of the RX.



RX, L4 of the TX to L4 of the RX, L5 of the TX to L5 of the RX, and L6 of the TX to

L6 of the RX.

NOTE ABOUT FIBER:

L1 and L2: The first pair of connectors L1 and L2 is always used totransmit and receive for the low speed channel.

L3: The third connector L3 is always used for handling video

2) If unit has Firewire Option (Model F) or USB 2.0 Option (Model U): Install andconnect your Fiber Optic cables between the Transmitter and Receiver units asexplained below.

a. EVS4/5: Connect L4 of the TX to L4 of the RX, and L5 of the TX to L5 of the RX.

b. EVS8/24: Connect L5 of the TX to L5 of the RX, and L6 of the TX to L6 of theRX.

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c. EVS28/35: Connect L6 of the TX to L6 of the RX, and L7 of the TX to L7 of theRX.

d. EVS34/38: Connect L7 of the TX to L7 of the RX, and L8 of the TX to L8 of theRX.

3) Connect the supplied AC Power Cords to both units, and plug them into a suitable powersource, but leave the power switch OFF.

4) Connect the CPU to the Transmitter unit, using the proper cable. (Refer to Table 3).

5) If units have Optional Modules:

a. Firewire Option (Model F): Connect the CPU to the Transmitter unit, using theproper cable. (Refer to Table 4)

b. USB 2.0 Option (Model U): Connect the CPU to the Transmitter unit, using theproper cable. (PN: CBL000015-006FR, USB A to B Cable 6 Feet, provided withunit.)

6) Connect the KM Device to the CPU. (Refer to Appendix A, SupportedConfigurations).

7) Turn ON the Transmitter unit.

8) Finally, connect the desktop devices (monitor, keyboard and mouse) to the Receiver unitusing the proper cables (Refer to Table 3 and also Appendix A, SupportedConfigurations).

9) Turn ON the Receiver unit.

NOTE: Do not hot plug the keyboard and mouse PS2 cables.

NOTE: It is recommended that a maximum of four units be stacked with a suggestedspacing of 2 inches to allow for an adequate air flow.

20

If CPU has any of the

following connectors: Use corresponding cables:

HD15 FEMALEHD15 MALE

(thinklogical PN: CBL000020-002MR)

DVI-I CONNECTOR PANEL

DVI-I CONNECTOR CABLE


OR

DVI-A CONNECTOR CABLE


DVI-D CONNECTOR PANEL DVI-D CONNECTOR CABLE


TABLE 3

21

If CPU has any of the

following connectors: Use corresponding cables:

6 PIN 1394 BILINGUAL TO 6 PIN CABLE, 6 FEET

(thinklogical PN: CBL000100-006FR)

9 PIN BETA 1394b FEMALE 1394 BETA TO BETA CABLE, 6 FEET


9 PIN BILINGUAL 1394b FEMALE 1394 BETA TO BETA CABLE, 6 FEET


TABLE 4

3.2. FirmwareUpgradesFirmware upgrades are available through the factory; please call for technical assistance

at (203) 647-8700.

3.3. FrontPanelUsage

FIGURE 10: EVS5 EXTENDER FRONT PANEL

22

FIGURE 11: EVS EXTENDER LCD DISPLAY

3.3.1. General Front Panel Usage

Once the unit is powered up, the initial display is shown as follows:

The company name is listed on the first line of the display. The second line lists the followinginformation:

EVS XX TX: Displays the EVS Model and whether it is a transmitter (TX) or areceiver (RX)

OPTION: Displays USB2.0 if installed with USB2.0 Option (U Model) or displays1394b if installed with Firewire 800 Option (F Model)

VXX.XX: Displays the software version of the unit.

By pressing the arrow (down) keys, the EVS EXTENDER allows you to enter into the mainmenu. All main root menu items are displayed with an *. They are as follows:

Logical Solutions

EVS XX TX OPTION VXX.XX

*System

23

Once an * root menu item is displayed, you can then use the (left) or (right) arrow keysto review settings or make changes, if allowed. The EVS EXTENDER menu functionality is asfollows:

*USB Country Code

*PS2 Device

*Sun Keyboard

*DDC

*Video

24

Some menu options may not be available on some models

Display Modifiable Description

*System

LS Connected NO An indication of the fiber status from the TX to RX.

Resync Count YES Used to indicate when the TX and RX are synchronizing data communications. Ifthe TX and RX are connected but this number is climbing, there is probably afiber issue. Press enter twice to clear this number.

Tx Ctrl Name TXOnly Name entered on TX unit is displayed on RX unit.

Load Defaults YES Loads factory default video configurations.

Store Values YES Store video configurations.

KM Device NO Revision of the vis portion that plugs into the CPU.

KM Remote Host NO Revision of the Vis KM Host on the RX unit.

KM Local Host NO Revision of the Vis KM Host on the TX unit.

TX Control NO Revision of the TX unit laser and front panel control.

RX Control NO Revision of the RX unit laser and front panel control.

FPGA Version NO Revision of the FPGA used for video generation.

Chip TDA8754 NO Factory Use.

Apple KB YES Used when no daughter card is installed and the KM to PC port is

designed to operate as an Apple KB with special function keys. If YES, then theWacom tablet is eliminated. (Relevant to only TX units with three USB ports)

Wacom Tablet YES Used when no daughter card is installed and the KM to PC port is

designed to operate as Wacom Tablet (Intuios2 or Graphire 3). If this

menu is other than “No Tablet”, then the Apple KB is eliminated.(Relevant to only TX units with three USB ports)

Peak Laser YES Factory Use.

Debug Values YES Factory Use.

Display Modifiable Description*PS2 Devices

PS2 KB Scan NO Indicates a value of 1,2 or 3 for the scan code that the device is told to

emulate. If 0, then the keyboard is not properly connected to the CPU.

PS2 Mouse Mode NO Indicates a value of 0,3 or 4 for the mode that the device is told to

emulate. If 255, then the mouse is not properly connected to the CPU.

25


*USB Country Code

USB Country NO The country code of the USB KB that the Vis reports itself as being. This is thelast USB KB country applied to the remote host. Most hardware is not localizedand thus this value would be zero (0), which is displayed As “Not Supported”

USB Device Enum NO A bit pattern that indicates which ports have been enumerated at the

Vis device side. The bits are laid out as Bit0-KB, Bit1=MS, Bit2=TBLT,

Bit3=DWNLD, Bit4=Daughter Card_KB, Bit5= Daughter_MS,

Bit6=Daughter_TBLT.


*Sun Keyboard

Sun Keyboard NO The type of keyboard (3,4,5,6…) that the VIS reports itself as being. This is thelast SUN KB type applied to the remote host.

Sun Country NO The country code of the SUN Serial KB that the VIS reports itself as being. Thisis the last SUN KB country code applied to the remote host.

Sun Serial Kb NO Reports TRUE if the SUN CPU has enabled the Serial KB.


*DDC

DDC PROM Emula. Mode YES Options are Dynamic, Static and Passthru.

In Dynamic mode, the DDC of the monitor connected to the RX is read andstored on the TX. The CPU is informed of a change in DDC and the monitor isread. This is useful when the CPU can be turned on without a connection to theRX.

Static mode is used to maintain the current DDC regardless of monitor changesat the RX.

Passthru mode makes the DDC pins act like wires between the TX and RXallowing the computer to talk directly to the monitor.

Load Default DDC YES Loads the default DDC stored in the application which allows 1024x768. Thisputs the TX into static mode.

Acquire DDC YES Gets the DDC table of the unit attached, stored the information and puts the TXin static mode.

Force DDC Mode YES Used to force the DDC of a monitor to look either digital or analog. Since the VISproducts can converter between analog and digital, sometimes the DDC has tobe modified to match the method of connecting the TX to CPU.

26


*Video

Resolution NO Active pixels x active lines vertical rate

Horizontal Frequency NO Horizontal frequency

DVI Connected NO An indication of whether DVI Video is input to the Vis TX.

VGA Connected NO An indication of whether VGA Video is input to the Vis TX.

AD9888_PLLDIV YES Total pixels in one line. The number must be exact, or you will not be able toproduce a “perfect” picture. Vertical bars are a symptom of an incorrect value.Total pixels = Active pixels + Hor. front porch + Hsync + Hor. Back porch

AD9888_PHASEADJUST YES Used to eliminate phase shifts. Horizontal lines are symptom. Each steprepresents an 11.25° shift in sampling phase.

AD9888_CLAMPPLACE YES An 8-bit register that sets the position of the internally generated clamp in pixels.Clamp is placed ‘x’ pixels after Hsync. It is best left at 8.

AD9888_CLAMPDURAT. YES Insufficient clamping time can produce brightness changes at the top of thescreen, and a slow recovery from large changes in the Average Picture Level(APL), or brightness. Set to the majority of Horizontal back porch (Hbp), but notso large that it goes into the active video. 80% of Hbp is acceptable.

AD9888_PRECOAST YES This register allows the COAST signal to be applied prior to the Vsync signal.This is necessary in cases where pre-equalization pulses are present.

AD9888_POSTCOAST YES This register allows the COAST signal to be applied following to the Vsync signal.This is necessary in cases where post-equalization pulses are present.

AD9888_HYSNYCWIDTH YES An 8-bit register that sets the duration of the Hsync output pulse in pixels.AD9888_VCOCMP YES Clock generator control for the PLL. The A/D will not be able to generate an

accurate clock if the setting is out of range.AD9888_REDGAIN YES Contrast adjustment for Red. Smaller numbers increase the contrast.AD9888_GREENGAIN YES Contrast adjustment for Green. Smaller numbers increase the contrast.AD9888_BLUEGAIN YES Contrast adjustment for Blue. Smaller numbers increase the contrast.AD9888_REDOFFSET YES Brightness adjustment for Red. Smaller numbers increase brightness.AD9888_GREENOFFSET YES Brightness adjustment for Green. Smaller numbers increase brightness.AD9888_BLUEOFFSET YES Brightness adjustment for Blue. Smaller numbers increase brightness.AD9888_INBNDWID YES Analog bandwidth filter. 3 = 500Mhz, 2 = 300Mhz, 1 = 150Mhz, 0 = 75Mhz.

Setting to 0 will reduce picture sharpness.CYCLONE_HDLY YES Horizontal back porch (Hbp) of video. Set to Hbp/2. Reducing Hbp will shift the

video left, but may cut off the right side of the screen. Increasing Hbp will havethe opposite effect.

CYCLONE_HACT YES Active pixel count. Set to active pixels/2.CYCLONE_VDLY YES Vertical back porch of video (Vbp), measured in lines.

Reducing Vbp will shift the video upwards, but may cut off the bottom of thescreen. Increasing Vbp will have the opposite effect.

CYCLONE_VACT YES Active vertical line count (Vactive). Set to number of active lines.SYNC_ON_GREEN YES This flag specifies whether the video SYNC Input is to be encoded onto the

Green analog output or ignored.TDAIPZ YES The charge pump and internal resistance value for the VCO filter. The A/D will

not be able to generate an accurate clock if the setting is out range.TDAPHASE YES A 5 bit value that adjusts the A/D sampling phase in 32 steps. Used to eliminate

phase shifts. Horizontal lines are symptoms of an incorrect setting.TDAVCO YES VCO gain control for the PLL. The A/D will not be able to generate an accurate

clock if the setting is out of range.TDAPLLDIV YES Total pixels in one line. The number must be exact or you will not be able to

produce a “perfect” picture. Vertical bars are a symptom of an incorrect value.Total pixels=Active pixels+Hfront porch(pixels) +Hsync(pixels) + Hback porch(pixels)

TDAHSYNC YES Horizontal sync (Hsync) of video, measured in pixels.TDAHBACKL YES Horizontal back porch (Hbp) of video, measured in pixels.TDAHDISPL YES Total active pixels in one line.TDAHSYNSEL YES Input Hsync select. Set to 0 for all inputs.TDAVSYNCSEL YES Input Vsync select. Set to 0 for separate HV input, set to 1 for CSYNC or SOG.TDACOAST YES Bits 4 to 0 program the length (in numbers of pixel clocks) of the coast pulse

after the edge of the vertical sync signal, bits 7 to 5 program the length of coastbefore the edge of the vertical sync signal.

NativeH NO For use by Tech Support to determine user video settings.NativeV NO For use by Tech Support to determine user video settings.TDACTIVITY NO For use by Tech Support to determine user video settings.

27

3.3.2. Saving ChangesSave video configurations so that after powering up, the devicecan recall customer video settings.

Using the down arrow, scroll down to *System as shown below.

Using the right arrow, scroll right until Store Values is displayed as shown below thenpress enter.

Using the up arrow or down arrow scroll until Yes appears as shown below. Then pressenter.

*System

Logical Solutions

EVS XX TX VXX.XX

Store Values

Yes/No.= No

Store Values

Yes/No.= Yes

28

Using the right arrow or left arrow, scroll until you return to the *System menu option.Using up arrow or down arrow, scroll until you get to the Logical Solutions screen asshown below.

3.3.3. Restoring Factory DefaultsLoad factory default video configurations.

Using the down arrow, scroll down to *System as shown below.

Using the right arrow button, scroll right until Load Defaults is displayed as shownbelow. Then press enter.

Logical Solutions

EVS XX TX VXX.XX

Logical Solutions

EVS XX TX VXX.XX

*System

Load Defaults

Yes/No= No

29

Using the up arrow or down arrow scroll until Yes appears as shown below. Then pressenter.

Follow the steps in Section 3.3.2 Saving Changes to save your changes. The stepsare listed below:

1. Using the down arrow, scroll down to *System as shown below.

2. Using the right arrow, scroll right until Store Values is displayed as shown below.Then press enter.

3. Using the up or down arrow scroll until Yes appears as shown below. Then pressenter.

4. Using the right or left arrow, scroll to return to the *System menu option.

5. Using up or down arrow scroll until you get to the Logical Solutions screen asshown below.

3.3.4. Naming the Transmitter UnitModify the name of the unit through the Transmitter. The nameentered on the Transmitter will display on the Receiver unit.

Using the arrow down button, scroll down to *System as shown below.

Logical Solutions

EVS XX TX VXX.XX

Load Defaults

Yes/No= Yes

*System

30

Using the right arrow, scroll right until Tx Ctrl is displayed as shown below. Then press enter.

Using the right or left arrow, scroll until the blinking cursor is under the letter/number you want tochange.

Using the up or down arrow, scroll (holding down the up or down arrow will scroll faster) untilyou find the appropriate letter/number. Then press enter.

Using the right or left arrow, scroll to return to the *System menu option.

Follow the steps in Section 3.3.2 Saving Changes to save your changes. The steps are listedbelow:




Tx Ctrl

Name= TxUnit01

Tx Ctrl

Name= TxUnit01

*System

Tx Ctrl

Name= TxUnit11

31



3.3.5. Modifying an Existing Video ModelineModified to support the alternate timing.

Example of modifying an existing video modeline:

The native resolution for use with the latest generation of DLP projectors is1400x1050_96Hz (SXGA+). The Vis-5 modeline can be easily modified to support thealternate timing listed in the table below. Differences are highlighted.

Parameter Supported Timing Alternate TimingResolution 1400x1050_96s 1400x1050_96sPixel Clock (MHz) 201.95 205.40Horizontal Frequency (kHz) 107.42 107.42Vertical Refresh (Hz) 96 96Horizontal Total Pixels 1880 1920 Horizontal Active (Pixels) 1400 1400Horizontal Front Porch(Pixels) 24 24Horizontal Sync Width(Pixels) 168 168Horizontal Back Porch(Pixels) 288 328 Vertical Total Lines (Lines) 1119 1119Vertical active lines (Lines) 1050 1050Vertical Front Porch (Lines) 3 3Vertical sync (Lines) 7 7Vertical Back Porch (Lines) 59 59

TABLE 5

32

The resolution you wish to modify must be applied to the TX video input connector. Using thearrow down, scroll down to *Video as shown below.

Using the right arrow, scroll right until TDAPLLDIV is displayed as shown below. Then pressenter.

The Horizontal Pixel needs to be changed to 1920 to reflect the Alternate Timing listed on Table5. Move the cursor under the number you want to change by pressing the right or left arrow.Use the arrow up or down to increment or decrement the number. Once number is enteredcorrectly, press enter.

Using the right arrow, scroll right until TDAHBACKL is displayed as shown below. Then pressenter.

Logical Solutions

EVS XX TX VXX.XX

*Video

TDAPLLDIV

1880

TDAPLLDIV

1920

TDAHBACKL

288

33

The Horizontal Backporch (Pixels) needs to be changed to 328 to reflect the Alternate Timinglisted on Table 5. Move the cursor under the number you want to change by pressing the rightor left arrow. Use the arrow up or down to increment or decrement the number. Once number isentered correctly, press enter.

Using the right or left arrow, scroll to return to *Video menu option.

Follow the steps in Section 3.3.2 Saving Changes to save your changes. The steps are listedbelow:






TDAHBACKL

328

*Video

34

4.RegulatoryandSafety

Testing on some models is pending at this time.

4.1. SafetyRequirements

4.1.1. Symbols Found on Product

Markings and labels on the product follow industry-standard conventions. Regulatorymarkings found on the products comply with requirements.

4.1.1.1. Class 1M Laser Labeling

LASER RADIATIONDO NOT VIEW DIRECTLY WITH OPTICAL

INSTRUMENTS

4.2. RegulatoryCompliance

The thinklogical Inc. EVS EXTENDER products are designed and made in the USA.The EVS EXTENDER products have been tested by a nationally recognized testing laboratoryand found to be compliant with the following standards (both domestic USA and manyinternational locations).

35

4.2.1. North America

These products comply with the following standards:

Safety

UL60950:2000

CAN/CSA C22.2 No. 60950-00

Laser Safety

CDRH 21 CFR 1040.10

Class 1M laser Product

Accession Number TBD

Electromagnetic Interference

FCC CFR47, Part 15, Class A

Industry Canada ICES-003 Issue 2, Revision 1

4.2.2. Australia & New Zealand

This is a Class A product. In a domestic environment this product may cause radiointerference, in which case the user may be required to take adequate measures.

4.2.3. European Union

4.2.3.1. Declaration of Conformity

Manufacturers name and address:

Thinklogical, a subsidary of Logical Solutions Inc.

100 Washington Street

Milford, CT 06460 USA

Telephone (203)647-8700

36

Product name

Model: EVS EXTENDER Video Extension System

These products comply with the requirements of the Low Voltage Directive 72/23/EECand the EMC Directive 89/336/EEC.

4.2.3.2. Standards with which the Products Comply

Safety

IEC60950:1992 +A1,A2,A3,A4,A11

Laser Safety

IEC60825:2001 Parts 1 and 2

Class 1M laser Product

Electromagnetic Emissions

EN55022: 1994 (IEC/CSPIR22:1993)

EN61000-3-2/A14:2000

EN61000-3-3:1994

Electromagnetic Immunity

EN55024:1998 Information Technology Equipment-Immunity Characteristics

EN61000-4-2:1995 Electro-Static Discharge Test

EN61000-4-3:1996 Radiated Immunity Field Test

EN61000-4-4:1995 Electrical Fast Transient Test

EN61000-4-5:1995 Power Supply Surge Test

EN61000-4-6:1996 Conducted Immunity Test

EN61000-4-8:1993 Magnetic Field Test

EN61000-4-11:1994 Voltage Dips & Interrupts Test

37

4.2.4. Supplementary Information

The following statements may be appropriate for certain geographical regions and mightnot apply to your location.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digitaldevice, pursuant to part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference when the equipment is operated in acommercial environment. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructionmanual, may cause harmful interference to radio communications. Operation of thisequipment in a residential area is likely to cause harmful interference in which case theuser will be required to correct the interference to radio communications at his ownexpense.

NOTE: This Class A digital apparatus complies with Canadian ICES-003 and has been verifiedas being compliant within the Class A limits of the FCC Radio Frequency Device Rules(FCC Title 47, Part 15, Subpart B Class A), measured to CISPR 22: 1993 limits andmethods of measurement of Radio Disturbance Characteristics of InformationTechnology Equipment.

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numerique de la classe A respecte toutes les exigencies du Reglement surle material brouilleur du Canada.

WARNING: This is a Class A product. In a domestic environment this product may cause radiointerference, in which case the user may be required to take adequate measures.

NOTE: The user may notice degraded audio performance in the presence of electromagneticfields.

4.2.5. Product Serial Number

The EVS EXTENDER products have a unique serial number, imprinted on a small silverlabel that is placed on the bottom of the chassis. The serial number includes a date-code. Theformat for the date-code is two digits for the month; two digits for the day and four digits for theyear and two or three digits for a unique unit number. This serial number is also found on theoriginal shipping carton.

38

5.HowtoContactUs

5.1. CustomerSupport

Thank you to our customers for choosing a thinklogical product for your application. Weappreciate your business and are interested in helping you successfully use our products.

Thinklogical is here to help you. To contact thinklogical, use the following telephonenumbers and internet-based methods.

5.1.1. Website

Check out our website for current product offerings, support information and generalinformation about all of the thinklogical we offer.

Our internet website offers product information on all current systems, includingtechnical specification sheets and installation guides (for viewing online or for download),product diagrams showing physical connections and other information you might need. We areconstantly updating our website, so be sure to “refresh” your browser when visiting thethinklogical website to see the most up-to-date information.

Internet: www.thinklogical.com

NOTE: Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have theAdobe Acrobat reader needed to view PDF files, visit www.adobe.com for a download.

39

5.1.2. Email

Thinklogical is staffed Monday through Friday from 8:30am to 5:30pm, Eastern TimeZone. We will try to respond to your email inquiries promptly, use the following email addressesfor your different needs:

[email protected] – Information on thinklogical and our products.

[email protected] – Sales Department - orders, questions or issues.

[email protected] – Product support, technical issues or questions, productrepairs and request for Return Authorization.

5.1.3. Telephone

Telephone Sales: Contact our expert technically oriented sales staff via telephone inMilford, CT at (203) 647-8700 or if in the continental US, you may use our toll-freenumber (800) 291-3211. We are here Monday through Friday from 9:00am to 5:00pm,Eastern Time Zone. Ask for their direct dial phone number when you call.

Telephone Product Support: Contact Product Support via telephone in Milford, CT at(203) 647-8700. The support lines are manned Monday through Friday, 9am to 5pm,Eastern Time Zone.

International Sales: Please contact our US sales staff in Milford, CT at (203) 647-8700.We are here Monday through Friday, 8:30am to 5:30pm, Eastern Time Zone (same asNew York City). If leaving a voice message, please provide a “best time to call back” sowe may reach you at your convenience.

Our switchboard attendant will direct your call during regular business hours. We havean automated attendant answering our main telephone switchboard after regularbusiness hours and holidays. You can leave voice messages for individuals at any time.Our Sales Representatives have direct numbers to speed up your next call to us.

40

5.1.4. Fax

Our company facsimile number is (203) 783-9949. Please indicate the nature of the faxon your cover sheet and provide return contact information.

5.2. ProductSupport

Thinklogical’s support personnel are available Monday through Friday from 8:30am to5:30pm, Eastern Time Zone. If your application might require assistance at some time outsideof our normal business hours, please contact us beforehand and we will do our best to makearrangements to help you with your thinklogical products.

5.2.1. Warranty

Thinklogical Inc. products carry a one year warranty, with longer term available attime of purchase on most products. Please refer to your product invoice for yourproducts Warranty Terms & Conditions.

5.2.2. Return Authorization

If, for some reason you need to return your thinklogical product to us, please get a

Return Authorization Number (RA# or RMA#) from thinklogical’s Product Support departmentbefore sending the unit in. Return Authorization must include contact information (phonepreferred) in the event we have any questions.

After receiving your RA number, please ship the unit postpaid, with the RA# prominentlydisplayed on the shipping container. We will contact you about your product once we determineits status.

Products received without Return Authorization and/or contact information may requireadditional attention on our part that may delay any desired service or support with your system.

41

5.2.3. Our Address

If you have any issue with the product, have product questions or need technicalassistance with your EVS EXTENDER system, please call us at (203) 647-8700 and let us help.

If shipping something with an RA # or if you’d like to write us, we are located at:

Thinklogical Inc.

100 Washington Street

Milford, CT 06460 USA

42

AppendixA-SupportedConfigurations

The following pages contain the allowed configurations of the EVS EXTENDER:

Transmitters:

47

PS 2 CNTRL

UPDATES

DEV

HOST

100-240V ~, 0.5A, 50/60 Hz T 2A, 250VAC

LINE IN

Control Download

Audio Line IN from CPU

USB HID, Keyboard/Mouse from CPU

PS2, Mouse from CPU

PS2, Keyboard from CPU

Power, On/Off

Software Update Port

Host Download

Fiber Optic Connectors (4)ST, SC or LC

EVS-8H Dual-Link DVI, USB HID,Transmitter with Dual Fiber KMAS

Dual-Link DVI In from CPU

Dual-Link DVI Out to Local Display

MIC OUT

MIC Out to CPU

USB HID

PS2

LOCALHID

PS2, Local Keyboard

CAUTION! Replace with same type and rating fuse.

PS2 Local Mouse

USB HID Local Devices

RS-232

FROM CPU

L1 L2 L3 L4

SERIAL PORT

DUAL LINKDVI IN

DUAL LINKDVI IN

TO LOCAL DISPLAY

48

PS 2 CNTRL

UPDATES

DEV

HOST

100-240V ~, 0.5A, 50/60 Hz T 2A, 250VAC

LINE INUSB 1.1

Control Download



PS2, Mouse from CPU


Power, On/Off


USB 1.1 Connection to CPU

Host Download


EVS-24 Dual Head, Single Link DVI,USB 1.1 Transmitter with 16-Bit Dual

Fiber KMAS

Single Link DVI 1 In from CPU

Single Link DVI 1 Out to Local Display

MIC OUT

MIC Out to CPU

USB HID

PS2

LOCALHID

PS2, Local Keyboard


PS2 Local Mouse


SERIAL PORT

RS-232

Single Link DVI In from CPU

DVI IN 2

L1 L2 L3 L4

DVI IN 1 DVI OUT 1

TO LOCAL DISPLAY

56

PS 2 CNTRL

UPDATES

DEV

HOST

100-240V ~, 0.5A, 50/60 Hz T 2A, 250VAC

LINE INUSB 1.1

Control Download



PS2, Mouse from CPU


Power, On/Off


USB 1.1 Connection to CPU

Host Download


Firewire toCPU

Module

Dual-Link DVI 1 In from CPU



MIC OUT

MIC Out to CPU

USB HID

PS2

LOCALHID

PS2, Local Keyboard


PS2 Local Mouse


RS-232

EVS-35F Triple Head, DVI, USB 1.1,Firewire, Dual Fiber KMAS Transmitter

L1

DVI IN 1 DVI IN 2 DVI IN 3

L2 L4L3 L5

SERIAL PORT

58

AudioAudio out of the CPU to the speakers is connected using the provided cable between the

Line out of the CPU and the single audio jack labeled “LINE OUT” on the back of the TX unit.

A microphone connection is provided on the EVS EXTENDER Transmitter for stereorecording. The microphone connection on the back of the CPU is connected to the respective“MIC OUT” connection on the back of the Transmitter unit using the provided cable.

SerialSerial connections are made between the CPU serial port and the Transmitter unit on

the DB9 connector provided.

Stereo EmitterThe stereo emitter connection is used as an input for relatively low speed AC signals to

drive stereo emitters for advanced graphic systems.

Local KM Connections and VideoThese provide the system administrator Keyboard and Mouse access to the CPU.

Access is provided so that the system administrator can perform CPU repair or maintenance.The system administrator does not need to know the KM connection type to the CPU as allappropriate KM conversions for the CPU are handled transparently by the EVS EXTENDER.

59

Esc F1 F2 F3 F4 F9 F10 F11 F12Screen LockPrint Scroll

PauseF5 F6 F7 F8

Insert HomeUp

Delete EndDown

Page

Page

Lock/ *

_Num

Home

End

PgUp

PgDn

Del

7

4

1 2

8 9

6

3

.

Ins

0

+

En ter

`

~

1

!

2

@

3

#

4

$

5

%

6

^

7

&

8

*

9

(

0

)

-

_

=

+

\

Q W E R T Y U I O P

S D F G H J K L

[

]

;

:

'

"A

Ctrl Alt Alt Ctrl

Z X C V B N M,

<

.

>

/

?

Enter

NumLock

CapsLock

ScrollLock

ShiftShift

Caps Lock

Tab

F6

5

AccuSync LCD5V

MENU + /AUTO_

FIGURE 13: Example Connection Diagram of an EVS5

Local USB A Connectors (Rectangular)The system administrator may at any time connect a USB keyboard, mouse or tablet to

these connectors.

Local PS2 Mini-Din Connectors (6 Pin)The system administrator may at any time connect a PS2 mouse (5 button, wheel or

three button) to the top PS2 connector. A PS2 keyboard is connected to the bottom connector.

PS2 CPU ConnectionsIf using PS2, a pair of cables will need to be placed between the CPU and the

Transmitter unit. (Cables are provided with unit.) The top PS2 connector labeled with adiagram of a keyboard is the connection to the CPU keyboard. The bottom PS2 connectorlabeled with a diagram of a mouse is the connection to the CPU.

USB ConnectionsThe USB connections to the CPU are made with a single cable to provide keyboard/mouse andtablet/HID Device connections through a hub. (Cables are provided with unit.) The Tablet portwill mirror a device that is not keyboard/mouse and attached to the receiver.

60

Receivers:

67

100-240V ~, 0.5A, 50/60 Hz T 2A, 250VAC

Power, On/Off


L2 L3CAUTION! Replace with same type and rating fuse.

DVI OUT 1 DVI OUT 2

L1

PS2

CNTRL

PS2 Remote Keyboard

PS2 Remote Mouse

USB HIDRemote

Control Download

Host Download

LINE OUT

MIC IN

Serial Port

LINE OUT Stereo Audio

MIC IN

Single Link DVI Out to Display


HOST

USB HID

UPDA

TES

L4

EVS-24H Dual Head, Single LinkDVI, USB HID, Dual Fiber 16 Bit

KMAS Receiver

69

100-240V ~, 0.5A, 50/60 Hz T 2A, 250VAC

Power, On/Off



PS2

CNTRL

PS2 Remote Keyboard

PS2 Remote Mouse

USB HIDRemote

Control Download

Host Download

LINE OUT

MIC IN

Serial Port

LINE OUT Stereo Audio

MIC IN

Dual-Link DVI Out to Display


HOST

USB HID

UPDA

TES

EVS-28H Dual Head, Single LinkDVI, USB HID, Dual Fiber KMAS

Receiver

L2

DUAL LINK

DVI OUT 2

L1 L3 L5L4

DVI OUT 1

SINGLE LINK SERIAL PORT

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CNTRL

HOST

100-240V ~, 0.5A, 50/60 Hz T 2A, 250VAC

LINE OUT

Control Download

Audio Line Out to Powered Speakers

PS2, Desktop Mouse

PS2, Desktop Keyboard

Power, On/Off

Host Download


EVS-38 (Basic) Dual Head, Dual LinkDVI, USB 1.1, 16 Bit Fiber KMAS

Receiver

Dual-Link DVI 1 To Display 1

L4 L3L2 L1 L6

MIC IN

Microphone IN

USB HID


USB HID Desktop Devices

SERIAL PORT

DVI OUT 1 DVI OUT 2

RS-232

PS2

USB 1.1

USB 1.1 Desktop Devices

UPDATES

Dual-Link DVI 2 To Display 2

L5

DUAL LINK DUAL LINK

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Video

Video connection to the user monitor is made between the video output of the receiver

unit and an appropriate monitor. Depending on the version of EVS EXTENDER you have, you

may make only the DVI connection or DVI/VGA.

Audio

Audio out of the EVS EXTENDER to the speakers is connected between the “LINE OUT”

of the back of the receiver and the user’s speakers.

A microphone may be connected to the EVS EXTENDER receiver unit for stereo

recording.

SerialSerial connections are made between the user’s serial device and the receiver serial

port at the DB9 connector provided.

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Stereo EmitterThe stereo emitter connection is used as an output for relatively low speed AC signals to

drive stereo emitters for advanced graphic systems.

USB A connectors (Rectangular)The system user may connect a USB keyboard, mouse or tablet/HID compliant device to

these connectors on the receiver.

PS2 Mini-Din Connectors (6 Pin)The system user may connect a PS2 mouse (5-button, wheel, or three button) to the top

PS2 connector. A PS2 keyboard is connected to the bottom PS2 connector.

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AppendixB-TroubleshootingGuide

Description of Problem Action

No video, keyboard or mouse Check fibers

Check video input

No keyboard or mouse Check fibers

Check PS2 km connections

Check USB connections

No speakers Check audio connection

Serial port not working Check serial port connection

Modifications to menu option values not working Check to see if changes were saved,

if not then re-save

Action

Check Fibers:

At front panel of TX unit, press the down arrow until *System is shown. Press the right arrowonce until LS Connected is shown. If the indication is NO, then fibers may be swapped ordisconnected, please ensure proper fiber connection.

Check Video Input:

At front panel of TX press the down arrow until *System is shown. Press the right arrow andcheck the DVI and VGA Connected status to ensure that the video you intended to transmit isactive. VIS 1 and 5 can transmit VGA and DVI. Some models can only transmit DVI. Attach amonitor to the back of the PC and ensure that the video card is working. Move this samemonitor to the local video connector (farthest away from fiber) on the back of the TX unit.Connect video form the PC to the TX. Ensure proper fiber connection from TX to RX. Movemonitor on local video input to RX unit and ensure video is present.

Check PS2 KM Connections:

For PS2 connection to the PC, press the down arrow key on the front panel of the TX unit until*PS2 Devices is shown. Press the right arrow key until PS2 KB Scan Code is shown. Thisnumber should be 1,2,3 (2 for most PC’s, 3 for SGI). Press the right arrow key again and

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review the PS2 Mouse Mode setting. The mouse mode should be 0,3 or 4.) being defaultmouse mode, 3 being intelli-mouse with wheel, and 4 being a 5 button mouse with wheel. Themode will be established by your operating system. If the PS2 KB Scan Code shows 0 or PS2Mouse Mode shows 255, the connection for this device is not correct. Possible causes includethe PC being booted without the PS2 cables connected, the PS2 cables are swapped or thecables are defective.

Check USB Connections:

When utilizing USB connections to the PC, press the down arrow key on the front panel of theTX unit until “*USB Country Code” is shown. Press the right arrow key until “USB DeviceEnum” is shown. This number is a bitmap of USB devices used by the PC the bit0 representsthe KB, bit1 the mouse, bit2 the tablet, bit3 the firmware download, bit4 USB daughter card KB,bit 5 USB daughter card MS, bit 6 USB daughter card tablet. The value shown should be anumber other than zero.

Check Audio Connection:

Connect powered speakers (i.e., speakers with a wall mount power supply) to the audio out ofthe PC. Utilize a method of generating sound on the PC, for instance on Windows XP ™, go toStart->Control Panel->Sounds and Audio Devices->Sounds Tab->Click on Asterisk->Click thebox next to browse with the play triangle in it. After verifying that sound is operational, removethe speakers and utilize the audio cable provided (3 connections, stereo 3.5mm plug) to connectthe same speaker audio port to the single metallic audio port on the back of the TX. Connectthe speakers just utilized, to the RX singular metallic port. Repeat steps needed to producesound.

Check Speaker Connections:

Connect a passive microphone to the microphone input of the PC. Utilize a method of recordingsound on the PC, for instance on Windows XP ™, go to Start->Accessories->Entertainment->Sound Recorder press the red record button (circle on right) and verify the sound is recorded.After verifying that the microphone is operational, remove the microphone and utilize the audiocable provided (3 connections, stereo 3.5mm plug) to connect the same microphone audio portto the top (L) microphone audio port on the back of the TX. Connect the microphone justutilized, to the RX top (L) port on the back of the RX. Repeat steps needed to record sound.

Check Serial Port Connection:

The connector on the back of the TX unit is configured as DCE, this means that the PC has tobe configured to DTE, or data comes into the PC on pin 2 and is transmitted to the equipmenton pin 3. The serial port is a full implementation, all 9 pins are active.

Check Saved Changes:

At front panel of TX unit, press the down arrow until *System is shown. Press the right arrowonce until Store Values is shown. Press enter, down arrow to Yes and press enter.

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For your notes:

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