everything just changed in calltaking - intergraph of proqa® paramount, a major break- ... •...
TRANSCRIPT
After intense reseArch and development, Priority DisPAtch® announces the releAse of ProQA® PArAmount, a major breAK- through in the user experience and performance of the 20-yeAr-olD ProQA softwAre used by profes-sional communications centers worldwide. Paramount delivers new mAjor feAtures while retaining its
fAmiliAr interfAce and usability.
Here are some of Paramount’s Power-Packed features
• AutomAtic updAtes—throughXLerator® serversoftware
• FAilover cApAbility—evenwhenallthe serversgodown
• expAnded, re-opening text Fields—foradded easeinentering,editing,andreadingdescription information
• smArt pre-ArrivAl instructions—which highlightonlytheapplicableinstructionsforeachcase
• cursor priority—whichallowstheagencyto designatewhichresponsecodeshouldbeusedwhen multipledeterminantsarerecommended
• sQl and oracle support—thedatabasefromProQA cannowbemaintainedineitheranOracleorSQLformat foreaseofinformalreporting
Bestofall,theseimprovementsareincorporatedwithoutthe
needofadongleoneachworkstation.paramount software
is installed on each workstation, but the licensing is
controlled by the xlerator server.ThisprovidesyourIT
departmentwithserver-sideaccesstoallyourlicensedcom-
puterssothatupdates and settings made on the server
can be pushed out easily to all workstations.Thiscen-
tral-licenseefficiencyrequiresless maintenanceandcon-
figuring,creatingfewer errorsandgivingyoumore time to
spend on other important projects!
everytHing Just Changed in
calltaking
ProQAParamountwillchangeyourworldvisitusatwww.prioritydispatch.nettolearnmore
orcallClientServicesat800-363-9127
ParamountcomplementsthereleasesofPPDSv4.1,MPDSv12.2,andFPDSv5andwillbetheonlyplatformavailabletooperatefuturereleases of the Police, Fire, and Medical Protocols. Using ProQAParamount with the newest releases of the protocols opens newhorizonsforusers.Forexample:
• Thesoftwareallowsagenciestopre-definestandardabbreviationsforcertainfrequently-askeddescriptionitemssuchasinthecaseofthePPDS,gender,haircolor,andvehiclecolor.Thesedescriptionscanbetransmittedtoparticipatingagencies,includingnationalcrimedatabases
• SmartPost-DispatchInstructions(PDIs)grayoutinstructionsnotappropriateforthesitua-tionbasedoninformationobtainedduringcallerinterrogation
• Diagnosticdecision-supportsoftwarehelpsEMDstoquicklyandaccuratelyassessapa-tient’sconditionandprovidetheappropriatePre-ArrivalInstructions(PAIs)
• Transmitteddataisdividedintosectionsthatcaneachbeas-signedacolor,e.g.,safetyquestionsformattedinredinCAD
• AmodifiedCAD interface allows for theKeyQuestions to besortedinCADaccordingtotheimportanceoftheanswersuchas“Weapons were not involved or mentioned.” vs“Weaponswereinvolvedormentioned.Aknifeisinvolved.”
• AmodifiedCADinterfacecapturesProQAdataforasimultaneousdata string to a third-party application like LowCode™ andEndPoints™byBestPath™orFirstWatch®
everytHing Just Changed in
calltaking
visitusatwww.prioritydispatch.netorcallClientServicesat800-363-9127
Take Your CommuniCaTions CenTer To new heighTs wiTh
ProQa ParamounT
PArAmount – mPDs® • PPDs® • fPDs® feAtures