everything just changed in calltaking - intergraph of proqa® paramount, a major break- ... •...

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After intense reseArch and development, Priority DisPAtch ® announces the releAse of ProQA ® PArAmount, a major breAK- through in the user experience and performance of the 20-yeAr-olD ProQA softwAre used by profes- sional communications centers worldwide. Paramount delivers new mAjor feAtures while retaining its fAmiliAr interfAce and usability. HERE ARE SOME OF PARAMOUNT’S POWER-PACKED FEATURES AutomAtic updAtes—through XLerator ® server software FAilover cApAbility—even when all the servers go down expAnded, re-opening text Fields—for added ease in entering, editing, and reading description information smArt pre-ArrivAl instructions—which highlight only the applicable instructions for each case cursor priority—which allows the agency to designate which response code should be used when multiple determinants are recommended sQl and oracle support—the database from ProQA can now be maintained in either an Oracle or SQL format for ease of informal reporting Best of all, these improvements are incorporated without the need of a dongle on each workstation. paramount software is installed on each workstation, but the licensing is controlled by the xlerator server . This provides your IT department with server-side access to all your licensed com- puters so that updates and settings made on the server can be pushed out easily to all workstations. This cen- tral-license efficiency requires less maintenance and con- figuring, creating fewer errors and giving you more time to spend on other important projects! EVERYTHING JUST CHANGED IN CALLTAKING ProQA Paramount will change your world visit us at www.prioritydispatch.net to learn more or call Client Services at 800-363-9127

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After intense reseArch and development, Priority DisPAtch® announces the releAse of ProQA® PArAmount, a major breAK- through in the user experience and performance of the 20-yeAr-olD ProQA softwAre used by profes-sional communications centers worldwide. Paramount delivers new mAjor feAtures while retaining its

fAmiliAr interfAce and usability.

Here are some of Paramount’s Power-Packed features

• AutomAtic updAtes—throughXLerator® serversoftware

• FAilover cApAbility—evenwhenallthe serversgodown

• expAnded, re-opening text Fields—foradded easeinentering,editing,andreadingdescription information

• smArt pre-ArrivAl instructions—which highlightonlytheapplicableinstructionsforeachcase

• cursor priority—whichallowstheagencyto designatewhichresponsecodeshouldbeusedwhen multipledeterminantsarerecommended

• sQl and oracle support—thedatabasefromProQA cannowbemaintainedineitheranOracleorSQLformat foreaseofinformalreporting

Bestofall,theseimprovementsareincorporatedwithoutthe

needofadongleoneachworkstation.paramount software

is installed on each workstation, but the licensing is

controlled by the xlerator server.ThisprovidesyourIT

departmentwithserver-sideaccesstoallyourlicensedcom-

puterssothatupdates and settings made on the server

can be pushed out easily to all workstations.Thiscen-

tral-licenseefficiencyrequiresless maintenanceandcon-

figuring,creatingfewer errorsandgivingyoumore time to

spend on other important projects!

everytHing Just Changed in

calltaking

ProQAParamountwillchangeyourworldvisitusatwww.prioritydispatch.nettolearnmore

orcallClientServicesat800-363-9127

ParamountcomplementsthereleasesofPPDSv4.1,MPDSv12.2,andFPDSv5andwillbetheonlyplatformavailabletooperatefuturereleases of the Police, Fire, and Medical Protocols. Using ProQAParamount with the newest releases of the protocols opens newhorizonsforusers.Forexample:

• Thesoftwareallowsagenciestopre-definestandardabbreviationsforcertainfrequently-askeddescriptionitemssuchasinthecaseofthePPDS,gender,haircolor,andvehiclecolor.Thesedescriptionscanbetransmittedtoparticipatingagencies,includingnationalcrimedatabases

• SmartPost-DispatchInstructions(PDIs)grayoutinstructionsnotappropriateforthesitua-tionbasedoninformationobtainedduringcallerinterrogation

• Diagnosticdecision-supportsoftwarehelpsEMDstoquicklyandaccuratelyassessapa-tient’sconditionandprovidetheappropriatePre-ArrivalInstructions(PAIs)

• Transmitteddataisdividedintosectionsthatcaneachbeas-signedacolor,e.g.,safetyquestionsformattedinredinCAD

• AmodifiedCAD interface allows for theKeyQuestions to besortedinCADaccordingtotheimportanceoftheanswersuchas“Weapons were not involved or mentioned.” vs“Weaponswereinvolvedormentioned.Aknifeisinvolved.”

• AmodifiedCADinterfacecapturesProQAdataforasimultaneousdata string to a third-party application like LowCode™ andEndPoints™byBestPath™orFirstWatch®

everytHing Just Changed in

calltaking

visitusatwww.prioritydispatch.netorcallClientServicesat800-363-9127

Take Your CommuniCaTions CenTer To new heighTs wiTh

ProQa ParamounT

PArAmount – mPDs® • PPDs® • fPDs® feAtures