every cloud has a silver lining...© 2012 cisco and/or its affiliates. all rights reserved. 1cisco...

Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 1

Every Cloud has a Silver Lining Cisco IT’s Journey to the Cloud

May 2012

Ian Kennedy

Senior Director

Systems Engineering, EMEAR Region

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Cloud Strategy & Implementation at Cisco

Business Impact

Q&A


“What is now developing, very

rapidly, is a critical need – as

yet not fully perceived – for a

new national information utility

which can gather, store, process,

retrieve and distribute on the

broadest possible scale...”

”….through locally-, regionally-

and nationally-linked systems of

computers”


Public Cloud

Services Private Cloud

Hybrid Cloud

Data Center

How Applications are Delivered & Consumed has/is/will change


Cloud Infrastructure Faster Time to Service Delivery

Cisco

Services

IronPort

Cisco

IT

Cisco

Engineering

WebEx Software as a Service

Applications, Collaboration, etc.

WebEx, Salesforce.com

Platform as a Service

Middleware, Directories, etc.

Google Apps, WebEx Connect

Infrastructure as a Service

Compute, Storage, Networking

Amazon EC2, Savvis, Terremark

Data Centre as a Service

Data centre facilities, power, cooling

Cisco IT, Engineering, WebEX


FUNDING

BUSINESS

IMPACT Responsive/Agile

Productivity

Innovation

Savings

Growth

Transform IT

Run IT as a business

Internal service provider model

Service-oriented architecture


Integrated Compute Stack

Infrastructure Abstraction / Management Software

Infrastructure Orchestration Software

IaaS, CaaS, PaaS, AaaS … (including s/w for automation & orchestration)

Scalable, Multi-Tenant L2/3 DC Networking

Security Features L4-7 Services

Scalable, Multi-Tenant L2/3 DC Networking

Security Features L4-7 Services

Data Center Interconnect








Cloud

Infrastructure

(aka VMDC)

Cloud

Orchestration &

Management

Data Center 1 Data Center n

Cloud Enabled

Applications &

Services


• 95 Data Centers in 23

countries

• 334k sq ft (31k sq m)

• 36 MW Power

• 2+ MW Green Power (6%)

• Tier 3 DCs (PUE 1.25)

• Visits/Tours available

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

PHYSICAL

WORKLOAD

VIRTUAL

WORKLOAD

CLOUD

WORKLOAD

• One app per Server

• Static

• Manual provisioning

• Many apps per Server

• Mobile

• Dynamic provisioning

• Multi-tenant per Server

• Elastic

• Automated Scaling

VDC-1 VDC-2 HYPERVISOR

APPLICATION CONSISTENCY: PERFORMANCE, SCALE, AND SECURITY

OPERATIONAL CONSISTENCY: MANAGEMENT AND POLICY


• CITEIS =

• An Infrastructure as a

Service (IaaS)

Framework

• End-to-end automated

cloud infrastructure

orchestration

VDC-1 VDC-2


A Framework for Providing IaaS

Design it

Where can we put it?

Procure it

Install it

Configure it

Secure it

Is it ready?

Architect it

Before CITEIS

•Machine-oriented

•Manual provisioning

•Hard to control utilization

•High provisioning & ops cost

•Extended provisioning time

•Configuration risk

Manual

Design it

Where can we put it?

Procure it

Install it

Configure it

Secure it

Is it ready?

Architect it

After CITEIS

•Service-oriented

•Self-service, automated provisioning

•Elasticity (capacity-on-demand)

•Optimized / Rapid provisioning

• Increased Resiliency / Availability

Automated

Self-service

On-demand

CITEIS


Automated

Self-Service

Provisioning

Architect Design Where

Can We

Put It?

Procure Install Configure Secure Is It

Ready?

Manual

Capacity

On-Demand

Policy-Based

Provisioning

Built-In

Governance

FROM 8 WEEKS TO 15 MINUTES


Virtual Resources

• Virtual CPU (ghz)

• Virtual Memory

• Segmented VLAN

Storage Allocation

Support Option

• IT Managed

• Self Managed

Service Type

• Internal

• DMZ

CITEIS Virtual Data Centers (VDC) o Pre-Defined Resource Pools with Bundled Svcs

o Virtual Resources Reserved & Guaranteed

o Tenants Allocate & Manage Resources

o Minimum 3 Month Subscription Required

o Lease automatically extended

CITEIS “Express” o For Individual Cloud Based Services

o Experimental; Ideal as a Sandbox

o Minimal SLAs & Support Provided; Best Effort

o 30 day lease – then expires

Tenant

• Automated

provisioning

• Self Service

• Currently NAS


Service Management

Technology

Operations

Operational SLAs

Maintenance Windows

Managed & Self Managed Environments

Technology & Services Ops Model

Monitoring & Service Assurance

Service Catalogue Definition

Service Catalogue Lifecycle

Catalog Governance

Costing & Billing

Domain Technologies

Integration Points

Service Catalog

Workflow Engine


Lifecycle

Management

Policies &

Governance Tenant Approvals &

Controls

Standardized IT Offerings

Define and Publish

Standard Options

NDCS Service Provider

Management

Client Customized

Offerings / Images via

Image Store Front

Entitled Client

Self-Service

Developers

Self-Service IT Storefront

Report

Consumption

Tracking for Pay-Per-Use

Chargeback

16

Security

Ops

DR

Network Storage

Orchestrate

Delivery

Process Coordination and

Delivery Automation

http://images.google.com/imgres?imgurl=http://comps.fotosearch.com/comp/CRT/CRT160/assorted-gears-hand_~008474IL.jpg&imgrefurl=http://www.fotosearch.com/CRT160/008474il/&usg=__BKLQjTnfiA_zxnrE8gNhdtFd_Zg=&h=311&w=300&sz=47&hl=en&start=13&sig2=aC4sAHIh614OIL_ZrGKsRQ&tbnid=CGPq0HoBSVHQ4M:&tbnh=117&tbnw=113&prev=/images?q=tools+and+gears&gbv=2&hl=en&safe=off&ei=K-JaSpn_Ldyntgf-k6WbCQ


CITEIS

Agile Flexible

Ability to Deploy

Infrastructure

Services When You

Need Them

Increase or

Decrease

Infrastructure to

Match Demand

Prebuilt Virtual Images

User Designed

Custom Images

Integrate PaaS &

SaaS

Internal Cisco Users Only -

Data Remains Inside Cisco

Limit Access to Users You Entitle

Secure Cost Effective

Comparable Pricing

Models to Third-Party

Service Providers

(Amazon)


CIAC

Service Catalog

Show/chargeback

VMware ESX/ESXi

Network Virtualization

Image Repository

PaaS Integration (API)

Workload Mobility

Logical

Segmentation

Control, Security

& Fault

Isolation

Nexus

UCS x86

Virtualization Automation Self-service Multi-tenancy Elasticity Unified

Infrastructure

Service Unit Cost

VM 2x4 – Silver $

Bare-metal 8x64 $$$

Cisco IT Elastic Infrastructure Service (CITEIS)


Cloud Strategy & Implementation at Cisco

Business Impact

Q&A


CITEIS

Tenant VDC

Mini Medium Mini

Tenant VDC

Large

Tenant VDC

Jumbo

Medium Medium

Tenant 1

Tenant 2 Tenant n

75 VM

Capacity

120 VM

Capacity

360 VM

Capacity

Value Adds

Value Adds

Value Adds


Cisco Cloud Portal Example: Cisco IT Deployment-CITEIS Virtual Data Center

CITEIS VDC

Building Block(s) Mini Small Medium Large Jumbo

Maximum # of Virtual

Machines (constrained by size of

vLan)

10 25 55 120 250

Reserved Compute Power (performance equivalent)

20 vCPUs /

20 ghz

50 vCPUs /

50 ghz

110 vCPUs /

110 ghz

240 vCPUs /

240 ghz

500 vCPUs /

500 ghz

Total Reserved Memory for

Tenant Virtual Machines 40 GB 100 GB 220 GB 480 GB 1000 GB

Storage Allocation 250 GB 500 GB 1375 GB 3000 GB 6250 GB

Engagement Model Self Service Self Service Self Service Self Service Self Service

Base Container Cost $ $$ $$$ $$$$ $$$$$

Select vLan Container (One vLan per building block)

vLan - Segmentation /28, /27,/26,/25 or /24

Select Support Options (Must Select One)

1 - Client Managed OS spt No Additional Charge

2 - IT Managed OS spt $

Support for Cisco Enterprise Linux, Windows 2003, 2008 Based Images Only

Base Service Agreements

Service Availability 99.9%

Standard Support Window (based on support option)

Monday – Friday 8am – 8pm CST

Monthly Maintenance

Window

Maintenance Occurs 1800 – 0800 Local Business Hours Only

Fixed Windows: Every other Thursday

Order Fulfillment SLA Three (3) Business Days

Performance Tier II NAS

New VDC Implementation:

XXX Business Day SLA

Grow Existing VDC Capacity:

Same Day via Service Catalog*

OS Data Storage 25 GB

Application Data Storage 25GB Increments

Cost per GB $

Data Protection and Recovery (Value Add)

Storage Snapshot 1 Daily

23 Hourly

XXX Business Day SLA Limited Self Service Restore

RPO: 1 Hour

RTO; 3 Hour

Additional Cost per GB $

Shared Storage (Value Add)

Shared Storage Configuration $ XXX Business Day SLA

Storage Offering (value add to CITEIS VDC)

Server Load Balancing Configuration $ per vIP XXX Business Day SLA

ACL Configuration $ per ACL XXX Business Day SLA

Future cfg – vWAAS, vACE, vASA, vNAM, vGSS $ TBA XXX Business Day SLA

Network Offering (value add to CITEIS VDC)

Order Fulfillment SLAs


Order VMs & Physical Servers

with Automated Provisioning

Easy-to-Use End-Self-Service &

Administrator Web Portal

Introducing

Maximum # of Virtual Machines

per User Two (2)

Maximum IP Addresses One (1) DHCP Address per VM

Virtual Machine Supported

Configurations

Option 1: 1cpu x 2gb

Option 2: 2cpu x 4gb

Supported Images Client Provided and Uploaded into CITEIS Express Charged per GB Used – $ per gb

Virtual Machine Expiration 30 Days

Storage Options

OS and Data Storage 25 GB Increments

Snapshots Not Available

Backup and Recovery Not Available

Service Agreements

Service Availability Target 99.9%

Standard Support Window Best Effort

Monthly Maintenance Window Maintenance Occurs 1800 – 0800 Local Business Hours Only

Windows: Every other Thursday

Order Fulfillment SLA On Demand via Service Catalog

Service Costs

1cpu x 2gb VM Option $ per Month (does not include storage)

2cpu x 4gb VM Option $$ per Month (does not include storage)

Per GB of Storage Allocated $ per GB per Month

CITEIS EXPRESS (on Demand Services)

Note: Service is capped at 500 VMs and 10Tb of Storage. Once consumed, new requests will not

be fulfilled until existing VMs expire or released by clients


-27% -24%

*Silver = 50% CPU resource reservation; 75% Memory resource reservation, Includes DC Networking / SAN

Typical Bare-Metal Average Virtual

TCO ($/Qtr)

8 CPU core + 32 GB

@ Dedicated Linux

2 vCPU core + 4 GB

@ Silver* Linux

Legacy Rack Mount Unified DC Infra +

CITEIS

Legacy Rack

Mount

Unified DC Infra +

CITEIS

Arch / Design 135 135 135 135

Implementation 122 20 69 9

Operation 421 271 483 314

Automation - 41 - 41

Software 30 30 119 119

Equipment 2212 1723 256 200

Facility 840 507 97 59

Total 3759 2727 1160 877

Updated: Q2FY11


$4000

$3000

$2000

$1000

0

2

4

6

8

Co

mp

ute

TC

O

($/Q

tr/O

S

ins

tan

ce

)

De

liv

ery

Tim

e

(we

ek

s)

(100% physical)

(50% virtualized)

(75% virtualized)

(80% virtualized)

Virtualization Unified Computing Cloud

TCO down

37% TCO down

27% TCO down

27%


Legacy: Unified

Infrastructure:

vs. of DC Tile

Space:

10%

13 KW 4 KW of Power

Use (KW):

30% vs.

of Data

Cables:

42% vs.


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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 30

“The most profound technologies are

those that disappear.

They weave themselves into the fabric

of everyday life until they are

indistinguishable from it…”

Marc Weiser, 1991 Writing on Ubiquitous Computing

Xerox Palo Alto Research Center (PARC)


Q&A


Thank You

every cloud has a silver lining...© 2012 cisco and/or its affiliates. all rights reserved. 1cisco...

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