everbridge webinar: top 10 emergency notification predictions for 2011
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Rick Wimberly, notification industry expert and president of Galain Solutions reveals his top ten predictions for 2011.TRANSCRIPT
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Top 10 Emergency Notification Predictions for 2011
Rick WimberlyPresident, Galain Solutions, Inc.
• Leader in incident notification systems
• Fast-growing global company with
more than 1,000 clients in more
than 100 countries
• Serve the Global 2000, healthcare
systems, state and local government,
federal government, military, financial
services firms, and universities
About Everbridge
services firms, and universities
• 100% focused on incident notification
solutions that merge technology
and expertise
3
Part 1: Presentation
Top 10 Emergency Notification Predictions for 2011
Part 2: Q&A
Agenda
4
Note: slides are currently
available to everyone on
blog.everbridge.com
Q&A
Use the
Q&A
function to
submit
your
questions.
5
Top 10 Emergency Notification
Predictions for 2011:
Rick WimberlyRick WimberlyPresident, Galain Solutions, Inc.
• Emergency Alert System (EAS) matures – first
national test conducted
• IPAWS visibility will increase
• More will learn about Commercial Mobile Alert
IPAWS builds momentum1
• More will learn about Commercial Mobile Alert
System (CMAS)
Public Alerting Systems > Public
Alerting Authorities >
Alert OriginationTools >
Tribal
State
Local
IPAWS OPEN
TVDigital, Analog, Cable, and Satellite
RadioAM, FM, Satellite
MobileCell Phones and Pagers
Commercial Mobile
Alert Services
(CMAS)
Emergency
Alert System
(EAS)
IPAWS Compliant
Tools
(Commercial &
IPAWS in Action
Federal(President of the United States)
Territorial
Tribal IPAWS OPEN
WebBrowsers, Sites,and Widgets
WeatherRadio
ENS, Sirens, FM RBDS,Digital Signage, Accessibility Devices
Internet
National Weather
Service
Existing Systems
Future Systems
(Commercial &
Government products
i.e. alert & notification
systems, incident
management tools)
CAP is king2
Common Alerting Protocol (CAP) is an XML-
based data format for exchanging public
warnings and emergencies between alerting
technologies. CAP allows a warning message to
be consistently disseminated simultaneously over
many warning systems to many applications. CAP many warning systems to many applications. CAP
increases warning effectiveness and simplifies the
task of activating a warning for responsible
officials.
The future for CAP
• Adoption will increase through IPAWS and beyond
• Will show up in RFPs
• More vendors will comply
• Could become condition of funding
Broadcasters – public safety unite3
Momentum forged by
• New EAS equipment requirements
• National EAS test
Commercial
RegulatoryService
• Convergence of interests
Integration moves forward4
• System of systems catches on
• Disparate systems become troublesome
Social media takes hold5
• Experimentation continues
• Still figuring it out
• New tools will emerge• New tools will emerge
Need for independent guidance6
• Bewildering array of options & “voices”
• Integration more important
• IPAWS more important
Independent Guidance
Determine Needs
RFP Development
Option Evaluation
Integration
Procedures
Outreach
• IPAWS more important
• Help available
7
• Major growth in these areas
• Need for collaboration becomes
more acute
Healthcare & education plug in
8 Greater academic focus, new research
Reliance grows – gaps understood
• New center being formed
• IPAWS mission “make alerts more effective”• IPAWS mission “make alerts more effective”
• EMI considering training
9 Focus on data quality
• Data gaps become more obvious
- Today, data changes rapidly – usual sources
need supplementing
- Citizen sign-ups still low
• Solutions?
10 Citizens want more
• Won’t understand why they aren’t alerted
• People with disabilities, older adults, and
those with limited English proficiency will
be more vocalbe more vocal
• Better solutions will be expected
Incident Notification
Marc LadinMarc LadinChief Marketing Officer, Everbridge
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Missed anything?Slides are currently
available on
blog.everbridge.com
Q&A
Use the
Q&A
function to
submit
your
questions.
20
• Communicate quickly, easily, and efficiently with large numbers of
people in minutes, not hours, making
sure that the lines of communication
are open
• Reduce miscommunications and control rumors with accurate,
consistent messages
• Satisfy regulatory requirements
Incident notification solutions address common communication challenges
• Receive feedback from your messages by using polling
capabilities to know who needs
immediate assistance or who can
come to work
• Ensure two-way communicationsto stay in contact with message
receivers
• Satisfy regulatory requirementswith extensive and complete
reporting of communication attempts
and two-way acknowledgements
from recipients
• Deliver prepared and timedmessages to each audience group,
by function, by scenario
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Rick [email protected]
Emergency Management Magazine Blog:
www.emergencymgmt.com/emergency-blogs/alerts
1-615-207-5074
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