event product brochure | cvent - online event registration
TRANSCRIPT
Cvent provides web-based software that allows organizations to conduct online event registration, event management, meeting site selection and web-based surveys.
Founded in 1999, Cvent is used by thousands of clients in the corporate, association, non-profit, education and government sectors. Additionally, Cvent has established partnerships with various professional organizations in the fields of meetings, travel, and marketing. Backed by the largest customer care team in the industry, Cvent helps its clients to consolidate meetings management, increase attendance and response rates, and reduce expenses.
US & Canada1-866-318-4358
UK0808-234-4540
Australia1-800-502-529
Cvent, Inc.8180 Greensboro Drive, Suite 900McLean, VA 22102
Cvent’s client services team is available to ensure that all client issues are promptly solved. Dedicated account managers proactively monitor client satisfaction to consistently exceed your expectations.
24/7 phone and email support
90% of calls answered in under 90 seconds
Highest ratio of service personnel to clients in the industry
Relationship managers serve as system consultants
Free, live, online training sessions
Contextual online help system within the application
Act as user advocates for product enhancement requests
Online RegistrationOur event management system contains an advanced toolset designed to save you time while increasing your attendance.
Accept registrations online via the web, or by fax and direct mail
Pre-populate custom registration forms with invitee data
Allow attendees to choose tracks and sessions
Approve or deny registrations submitted
Build new events in five simple steps, or duplicate past events
Manage event programs with task lists and calendars
Design and print certificates, mailing labels, tickets and name badges
The Complete Event Management Solution
Event Management
Event QuestionnairesGathering feedback from invitees is critical throughout the event cycle.
Identify attendee expectations using pre-registration surveys
Qualify attendees to better target your events
Measure event success using post-event surveys
Learn why some invitees declined, then use the data to increase attendance at your next event
Event WebsitesBuild robust event websites that serve as an invaluable resource to your invitees.
Leverage built-in HTML editor to customize your event website
Design custom event pages that highlight sponsors, speakers, the agenda, travel, event fees, FAQs, etc.
Edit the look and feel of your site to mirror your brand
Allow easy access to maps, directions and weather
Boost event awareness by letting attendees post your event to social media sites
Establish an event news feed (RSS) to share key event details
Manage All Types of Events ‒Alumni EventsAuctionsBoard MeetingsConcertsConferencesDinnersExternal MeetingsFundraisersHappy HoursIncentive TripsInternal MeetingsLunchesMembership Events
Networking EventsRetreatsSeminarsSocial EventsSporting EventsSymposiumsToursTrade ShowsTraining ProgramsWebinarsWorkshops
On-Site FunctionalityEnsure the guest arrival process runs smoothly. With Cvent, any computer connected to the Internet can function as a self-service, on-site kiosk.
Allow walk-ins to register upon arrival
Check-in guests who registered online
Print confirmations, name badges, agendas and tickets per session
Add registrant-specific barcodes to name badges for scanning
Housing & Travel Management
Monitor your room block inventory
Track and manage roommate requests
Personalize itineraries, directions and confirmations
Grant hotels and travel agents access to reports
Organize attendee transportation
Integrate with preferred online booking tools and GDS
ReportingCvent helps you gain insight into your meetings program by measuring key statistics over time.
Over 100 standard reports and unlimited custom reports
Measure campaign success using cross- event reports
Share real-time reports by placing them on a secure webpage
Track email campaigns in real-time
Export data to a variety of common formats, including Excel, Word, PDF, CSV and more
Application IntegrationTransfer business data between Cvent and other systems in use at your organization using our Application Programming Interface (API), or out-of-the-box integrations with leading web-based programs.
Connect with travel booking and customer relationship management tools
Fast, secure, high-volume data transactions
Automated data synchronization and maintenance
Integrate contacts, leads and tasks with your Salesforce account
Sync participant information to and from Webex
Budget Management Compare money collected and spent across all events
Track expenses by vendor or category across events
Build a budget based on fixed and/or variable costs
Leverage budget information to negotiate better deals
Quantify overlooked expenses, such as taxes and gratuities
Analyze cost per attendee metrics and trends
Payment CollectionCvent securely collects payments, tracks them in real-time, and automates the refund process – saving planners from logistical headaches.
Instant credit card deposits into your bank account
Accept international currencies
Differentiate pricing by attendee type
Allow groups to register and pay in one transaction
Enable early bird discounts, coupons and automated refunds
Offer volume discounts for bulk registrations
Create breakout sessions with unique pricing
Accept donations online
Compatible with most payment processors
www.cvent.com | [email protected]
Event Management
Supplier Network
Site Selection & RFP ManagementThe Cvent Supplier Network connects planners to a comprehensive database of over 125,000 meeting venues and event service providers. Planners can find detailed supplier profiles, send RFPs to multiple suppliers at once, compare quotes and select vendors – all at no cost.
A Free Service for Finding the Ideal Meeting Space
Search 125,000+Venues WorldwideAccess an extensive, public database of hotels, restaurants, special event venues and service providers. Search by location, total meeting space and other criteria.
Easily share your meeting requirements in Requests for Proposals (RFPs) using a simple wizard. Save time by submitting RFPs to multiple venues at once.
Compare bids side-by-side, and select the best venues and service providers for your next event.
1 2 3Send an RFP and Receive Bids
Compare Quotes from Venues & Service Providers
Easy RFP CreationCreating a Request for Proposal (RFP) is simple with the Supplier Network’s easy-to-follow guides and time-saving features.
Create RFPs using a step-by-step wizard
Enter planner and organization info only once; forms are pre-populated from account profile information
Send RFPs directly to properties, the National Sales Office (NSO), or both
Copy previous RFPs to eliminate data entry
Attach key documents to the RFP
Cvent customer care will help create RFPs if needed
Supplier Network
Find Suppliers, Send RFPs, Compare Quotes
Search the Supplier NetworkOver 100,000 Event Venues
- Select Metro Area - GoGoGo
Browse Global Meeting Destinations
About the Destination Guide
Additional Resources
The Cvent Destination Guide is an informational
resource designed especially for meeting and event
planners. Planners can focus their site selection and
event sourcing efforts by comparing meeting-specific
details across cities worldwide.
Convention Center Directory
Conference Center Directory
CVB Directory
Event Planning Comparison Chart
Resort & Luxury Destinations
Golf Destinations
Beach Destinations
Mountains Destinations
Meeting & Event Planning News
San DiegoSan DiegoSan DiegoWith an abundance of meeting space for groups of 10 to 30,000 people, San Diego is an ideal location for your next meeting or event.
TorontoTorontoTorontoAn impressive 60 percent of the U.S. population is within a 90-minute flight of Toronto. As such, it's no surprise that Toronto ranks as the most popular choice for U.S.-sponsored association meetings outside
LondonLondonLondonAn ultimate event spot for decades, London is more in-demand than ever as it gears up for the 2012 Olympic Games. Planners can take advantage of new and renovated venues being built before and after the Games.
SingaporeSingaporeSingaporeA global hub for both business and leisure, Singapore is a natural choice for meetings and events. In fact, it was ranked the Top Convention City in Asia for 23 consecutive years by the Union of International Associations.
Doubletree HotelBoston/WestboroughDoubletree HotelBoston/WestboroughDoubletree HotelBoston/WestboroughBoasting over 11,000 square feet of flexible meeting and banquet space, The Doubletree Hotel Boston/Westborough is a full service hotel located 26 miles west of Boston at I-495 and Route 9 just north of the Massachusetts Turnpike.
Ocean Edge Resort & ClubOcean Edge Resort & ClubOcean Edge Resort & ClubListed in the National Register of Historic Places, this luxurious resort, situated on a bluff overlooking Cape Cod Bay, occupies 429 acres and is convenient to everything on Cape Cod. There are 13 rooms totaling 15,000 square feet to accommodate gatherings from 5 to 400, and suit varying formats and professional agendas.
View Destination
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View Venue
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Featured Destination Featured Destination
Featured DestinationFeatured Destination
Featured Venue Featured Venue
Recently Added
Browse By RegionUS | Canada | Mexico | Caribbean | Europe | Asia | Australia
Browse By US RegionMidwest | Northeast | Southeast | Southwest | West
Saratoga | Beijing | Newport Beach | Cancun | Park City
www.cvent.com | [email protected]
Cvent Destination GuideThe Destination Guide provides the details meetings and event professionals need to compare cities, helping planners to identify the optimal destination for their next event.
The most comprehensive destination resource for meeting planners
Meeting planning information for over 150 cities around the world
City-wide meeting space and guest room counts
Convention center information
Ideas for non-traditional event space
Area tours, hot-spots and activities
City-specific meeting promotions
Airport and transportation information
Climate and peak/off season data
Maps and images of city attractions
Save Time & Money Source, manage and budget events using a single toolset
Find venues near precise locations using interactive maps
Manage cancelled space, preferred suppliers and negotiated rates
Estimate capacities and convert between standard and metric units
Store key contacts and supplier notes in one place
Set response and decision dates to keep on track
Track quote history and cost savings with detailed reports
Easily Search for Event Venues & Service ProvidersFind event space based on relevant meeting criteria such as metro area, venue or service type, total meeting space or chain affiliation. Cvent has built the world’s largest and most accurate supplier database. Venues and services can create listings and book business using the Supplier Network at no cost, so they don’t mark up prices to meeting planners using the service.
Venue TypesHotels and ResortsConvention CentersConference CentersSpecial Event Venues
Service Provider TypesCatering Audio/VisualExhibit suppliesTransportation
Museums & LandmarksRestaurantsUniversitiesTheaters
PhotographyPrintingFlorists Entertainment
Enterprise Meeting Management Made Simple
Strategic Meetings Management
Implementing a Strategic Meetings Management (SMM) program does not have to be complex or expensive. Cvent’s flexible SMM solution simplifies enterprise-wide meeting management in a modular system designed to fit the needs of any organization.
Cvent incorporates all of the major components of the meeting process, including budgeting, sourcing, attendee management and analytics. Our solution makes it simple to capture and report on meeting activities and spend across the enterprise. Meetings departments maintain creative control, while travel and procurement departments gain increased visibility into meeting activities, risk and expenditures.
Because no two SMM programs are the same, Cvent provides expanded flexibility to support enterprise-wide process diversity. Data organization, presentation options and access rights can be customized for each user, while customized SMM reporting monitors departmental compliance, tracks meeting spend and savings, and delivers actionable meeting analytics.
PlanManaging meetings at a corporate level is a multifaceted process. The meetings policy must consider the needs of multiple stakeholders and corporate processes. With Cvent's flexible meeting planning module and our experienced implementation team, setting up your meeting planning process is straightforward and uncomplicated.
Design an online meeting registration form to capture key meeting requirements of the meeting owner
Set up workflow, approval and notification processes to ensure adherence to SMM policy and procedures
Grant each user only the access rights needed, and set up tasks and email alerts for team members
Share information and track meeting activity with department specific calendars
Integrate the meeting request form, budget and sourcing to automate the collection and reconciliation of budget data
Build highly configurable budgets with multiple stages and savings formulas to calculate your expenditure per meeting
Customize budget categories to match existing processes, and set up GL codes to integrate with corporate accounting processes
SourceSelecting the right meeting venue or supplier can be the single most important decision a planner makes. Cvent provides the tools meeting professionals need to discover the ideal venue, find the necessary service providers and negotiate the right resources for their meetings and events.
Search more than 125,000 venues on the Cvent Supplier Network
Highlight preferred relationships, cancelled space and negotiated rates
Send meeting requests for proposals (RFPs) to multiple suppliers, NSOs and direct contacts at once
Track RFP responses and compare bids side-by-side
Analyze past and current spending, then enter into negotiations with past supplier rates in hand
Plan
Manage
Measure
Source
Plan
Manage
Measure
SourceStreamline the meeting planning process with workflow and policy management, system integration, department calendars and budgeting tools.
Research cities on the Cvent Destination Guide. Compare venues and service providers on the Cvent Supplier Network, and send them RFPs to receive bids on your event requirements.
With 100% success in implementation and adoption of the solution, Cvent is your meetings management solution – simplified.
Strategic Meetings Management
ManageMany times, the real challenge doesn’t begin until registrants enter into the process. Planners struggle to balance complicated event logistics, from registration and payment collection to housing and travel. Cvent aids planners with robust email communication, powerful attendee management and sophisticated housing and travel tools.
Automate and personalize email communications to attendees
Build custom event websites and registration forms with multiple sessions, tracks, and registration paths
Manage roommate requests, monitor guest room inventory and personalize itineraries and directions
Integrate with online booking tools such as Cliqbook and GetThere
Retrieve PNR data directly from GDSs to update air arrival/departure manifests automatically
Allow attendees to easily share your meetings on social media sites including Facebook, LinkedIn and Twitter
Create registration sites in multiple languages and process payments in multiple currencies
Plan
Manage
Measure
Source
MeasureDetermining meeting success is seldom straightforward. Cvent offers corporations the tools they need to measure ROI and identify opportunities for improvement.
Track meeting spend in real-time with an integrated budgeting system that calculates actual expenditure
Create custom dashboards to analyze individual events or entire meetings programs at a glance
Create specialized custom reports for each department, team or meeting planner, and export to common formats such as Excel, PDF, XML, CSV, TIFF and Web Archive
Use parked reports to share information with non-users, such as company executives, meeting suppliers or stakeholders in other departments
Use Cvent’s API to integrate with your organization’s Customer Relationship Management (CRM) system, Enterprise Resource Planning (ERP) system, accounting platforms and other key office systems
Highly consultative Professional Services team dedicated to account implementation and program adoption; dedicated Client Services teams provide best-in-class account implementation and ongoing support
Plan
Manage
Measure
Source
Create reports on all aspects of your meetings program, and share key meetings metrics across departments to evaluate meetings ROI.
Balance event logistics such as email messaging, attendee management, payment processing, housing and travel.
www.cvent.com | [email protected]
Comprehensive & Flexible Meetings TechnologyThe core requirement for enabling Strategic Meetings Management programs is technology. SMM programs need technology to provide meeting, travel and procurement departments with the ability to plan, source and manage their meetings, while providing an opportunity to measure and analyze meeting activity and spend across all meetings and events. Cvent simplifies enterprise-wide meeting management with an integrated, comprehensive SMM solution that scales to fit any organization.
An Easy-to-Use, Business-Class Web Survey Tool
Web Surveys
Leverage Surveys in Every Department
Post Event SurveysAdvertisement EvaluationAssociation Member SurveyBuying ExperienceCompany EvaluationCustomer SatisfactionCustomer Service SatisfactionDemographic SurveyEmployee BenefitsEmployee Screening Employee Exit Interview
Employee SatisfactionInternet BehaviorMarket ResearchMarketing Campaign TestingPricing EvaluationProduct SatisfactionProduct TestingProduct RegistrationSales Leads QualificationTraining EvaluationUniversity Course Evaluation
Launch a Survey Today, Make Con�dent Decisions TomorrowOur survey solution makes it easy for any user in any organization to build, launch and analyze web surveys. Marketers can test target markets and evaluate campaign messages. Human resources professionals can use surveys to determine what aspects of an organization need improvement. Customer service managers can use surveys to continually improve upon client satisfaction. Senior management can gather intelligence from employees and stakeholders before making important business decisions. Online surveys bring value to all departments in any organization or industry.
Question & Response LibrariesQuickly create professional-quality surveys using questions and responses from our libraries.
Over 170 questions organized by survey type
Over 70 common response sets
Add frequently used questions to your customizable library
20 Question TypesGet the right data by asking questions in the right format. Cvent includes 20 unique question types, including single answer, multiple answer, open text boxes, date and time format, rank order, matrix questions or custom HTML.Professional Templates
Create well-designed surveys using more than 50 graphical templates. Customize headers, footers, buttons and images to match your organization’s brand, or add custom HTML and embedded media to create a rich respondent experience.
Create
Professional Services
www.cvent.com | [email protected]
Launch AnalyzeCreate a detailed, professional survey using a simple, five step wizard.
Publish your survey online. Attract respondents with personalized email invitations and automated, scheduled reminders.
Examine the data using advanced reports that present real-time information clearly and concisely.
Advanced LogicUse question logic to create surveys that tailor themselves to individual respondents, increasing response rates and improving the quality of your data.
Drill deeper into responses with sub questions
Route respondents down specific paths using branch logic
Skip respondents past questions that do not apply to them
Pipe respondent answers into later questions
Customize questions based on contact information
Robust Survey Functionality Interactive questions to engage respondents
Randomize answer order to reduce bias
Support for English, French and Spanish surveys (additional languages scheduled for future releases)
Customizable survey URLs
Integration with Salesforce for leads, contacts and other information
ReportingQuickly assess trends in survey responses or dive deep into the details of your data in real-time.
Clear, colorful charts and graphs
Response summary, cross-tabulation and other key reports
Contact history across surveys
Email marketing campaign analysis
Compare respondents by overall scores
Analyze data over time with cross- survey reports
Receive real-time email alerts based on responses
Tailor reports with report filtering
Share dynamic survey reports via a password protected website URL
Create analytical presentations in Word or PDF format
Don’t Have the Time?
Let Cvent turn your paper survey or list of questions into a professional online survey
Use graphic design services to get a beautiful, branded survey without the work
Let our team sort through your data, uncovering the trends in executive summaries and boardroom-ready reports
Be Confident in Your Results
Consult one of our survey experts to determine a strategy before beginning your campaign
Let our professional services team review your survey before you take it live
Benefit from data delivery platforms that allow for on-the-fly analysis and report distribution
Use list procurement and response generation services to reach your audience
Or hand over the project to us – we offer turnkey project management
Web Surveys
Target Your Messaging & Engage Your Contacts
eMarketing
Strengthen your Events, Surveys & Marketing CampaignsCvent’s email marketing module is a useful complement to Cvent’s web survey and event management platforms. It is designed to elicit a higher level of engagement with your audience of customers, prospects, members or employees. You can send email newsletters, promotions, announcements and other communications to segments of your audience based on their specified interests or preferences.
A more targeted message coupled with robust reporting and metrics results in more successful campaigns – higher open rates, a deeply engaged audience and the most powerful message. One Central Address Book
Maintain all contact information and activity history in one unified database for emails, events and surveys
Integrate your Cvent event and survey campaigns into newsletters, promotions or other announcements
Enable contacts to make live updates to their email address, contact information and interests
Subscription & Pro�le Management Add subscription options to your emails, website or any social media platform
Create customized and branded profile management, forward-to-a-friend and sign-up pages per account, campaign or email
Allow readers to manage personal subscription preferences
Offer one-click global opt-out
www.cvent.com | [email protected]
Reporting & Analytics Track and compare click rates by campaign, email message and URL
Analyze subscription growth/decay over time
See all scheduled emails and related distribution lists in a user-friendly calendar view to strategically time communications
Professional Email Design Choose from 100+ custom designed templates – accomodating a variety of communication needs
Be confident that your emails will render correctly by using templates tested for compatibility with all major email clients
Craft HTML emails from scratch with ease using our embedded HTML editor
Leverage built-in best practices such as highlighted calls-to-action, digestible blocks of text and CAN-SPAM compliance
eMarketing