Event Book Event Book ManagerManagerOnline Reservation Management:Online Reservation Management:

Make Your Website Work for YouMake Your Website Work for You

Is your website

working for you?

If your website. . .If your website. . .

Serves as an electronic rack card, Serves as an electronic rack card, with pretty pictures and basic with pretty pictures and basic information including prices and event information including prices and event times, but no real “call to action”times, but no real “call to action”

Provides phone or e-mail contact Provides phone or e-mail contact information and prompts potential information and prompts potential clients to “call for reservations”clients to “call for reservations”

Does not provide up-to-date Does not provide up-to-date reservation information for not only reservation information for not only today, but weeks into the future. . .today, but weeks into the future. . .

It’s definitely

NOT WORKING for you

According to the According to the U.S. Travel AssociationU.S. Travel Association

Direct spending on leisure Direct spending on leisure travel by domestic and travel by domestic and international travelers totaled international travelers totaled $526 billion in 2010$526 billion in 2010

3 out of 4 domestic trips are 3 out of 4 domestic trips are for leisure purposesfor leisure purposes

Recreation/Amusement costs for Recreation/Amusement costs for leisure travelers totaled leisure travelers totaled $83.4 $83.4 Billion in 2010Billion in 2010

Other facts and figuresOther facts and figuresIn 2010, 74% of Americans who identified In 2010, 74% of Americans who identified themselves as “internet users” claimed to do themselves as “internet users” claimed to do research on purchases onlineresearch on purchases onlineAccording to PhoCusWright’s Global Online According to PhoCusWright’s Global Online Travel Overview 2Travel Overview 2ndnd ed., ed., travelers will book travelers will book 1/3 of the world’s travel sales online by the 1/3 of the world’s travel sales online by the end of 2012end of 2012Vacationers want one of two things – an Vacationers want one of two things – an escape or a new experience. Websites must not escape or a new experience. Websites must not only reflect those desires in order to only reflect those desires in order to connect, they must enable trust and connect, they must enable trust and confidence – powerful motivators in e-bookers confidence – powerful motivators in e-bookers (source: tnooz, Talking Travel Tech November (source: tnooz, Talking Travel Tech November 2010)2010)

Event Book Manager

is a smartphone-friendly, internet-based online reservation management

system

Why choose a smartphone-Why choose a smartphone-friendly online reservation friendly online reservation

system?system?According to Nielson, 50% of all According to Nielson, 50% of all Americans will have a smartphone by Americans will have a smartphone by Christmas 2011 – up from 1 in 10 in Christmas 2011 – up from 1 in 10 in the summer of 2008the summer of 200828% of smartphone owners use it as 28% of smartphone owners use it as their primary internet connectiontheir primary internet connectionGoogle reports an average of 300,000 Google reports an average of 300,000 smartphone activations per day in 2011smartphone activations per day in 2011More Charleston, SC visitors used More Charleston, SC visitors used smartphones to make reservations than smartphones to make reservations than used the CVB visitor center in Q4 2010used the CVB visitor center in Q4 2010

When you went into business. . .

is this how you imagined your work day?

Is this. . .

closer to the truth?

Manage Smart, Not HardManage Smart, Not HardEvent Book Manager allows you to manage your Event Book Manager allows you to manage your entire business from one internet-based systementire business from one internet-based systemTransaction reports allow you to see how things Transaction reports allow you to see how things are going – daily, weekly, monthly, and yearlyare going – daily, weekly, monthly, and yearlySince Event Book Manager allows you to enter all Since Event Book Manager allows you to enter all of your reservations (whether you process of your reservations (whether you process payments through us or not) into the system, you payments through us or not) into the system, you can see ALL of your business in one placecan see ALL of your business in one placeEnter phone and face-to-face sales yourself, and Enter phone and face-to-face sales yourself, and enjoy easy automatic online reservation updatesenjoy easy automatic online reservation updatesUse Event Book Manager for all of your credit Use Event Book Manager for all of your credit card transactions and eliminate costly terminals card transactions and eliminate costly terminals and separate processing feesand separate processing feesGet rid of multiple paper and electronic Get rid of multiple paper and electronic calendars to track events and sales – you won’t calendars to track events and sales – you won’t need them. See it all, clearly, on Event Book need them. See it all, clearly, on Event Book ManagerManager

Is your method of reservation management. . .

heavily dependent upon tiny pieces of paper?

Event Book Manager allows you to Event Book Manager allows you to do all of THIS without paper:do all of THIS without paper:

Track reservations in real-time from Track reservations in real-time from anywhere you have internet accessanywhere you have internet accessHandle all aspects of your Handle all aspects of your reservation management – from event reservation management – from event creation to reconciling sales creation to reconciling sales figures – while on the go with a figures – while on the go with a smartphone or tablet computersmartphone or tablet computerManage personnel assignmentsManage personnel assignmentsAllocate resources for every Allocate resources for every reservationreservationTurn partner companies into your Turn partner companies into your outside sales forceoutside sales force

Are you thinking of hiring more staff. . .

just to keep up with all your reservations?

Kathie Livingston Kathie Livingston Owner of Nature Adventure OutfittersOwner of Nature Adventure Outfitters

““Indexic has allowed us to Indexic has allowed us to hire a hire a

““virtual employee” and it has virtual employee” and it has reduced our time on the reduced our time on the

phones by 50%, allowing us to phones by 50%, allowing us to give better customer give better customer

service.service.””

Event Book Manager

will save you time, headaches, and money

How can Event Book How can Event Book Manager save you time?Manager save you time?

Providing an easy-to-use portal for online sales Providing an easy-to-use portal for online sales will encourage customers to buy online, reducing will encourage customers to buy online, reducing the time you’re on the phonethe time you’re on the phoneNo more waiting for a customer service agent to No more waiting for a customer service agent to assist you with simple updates to your system – assist you with simple updates to your system – you can make changes yourself in secondsyou can make changes yourself in secondsTracking daily sales and reservations is as easy Tracking daily sales and reservations is as easy as looking at your EBM calendar – all sales are as looking at your EBM calendar – all sales are updated instantlyupdated instantlyEBM can help manage personnel – your staff can EBM can help manage personnel – your staff can know when and where they work without any phone know when and where they work without any phone calls to check schedules or assignmentscalls to check schedules or assignmentsEBM can also manage your company resources. Never EBM can also manage your company resources. Never wonder again if you have enough equipment wonder again if you have enough equipment available to make that reservation – EBM will available to make that reservation – EBM will allocate the equipment, and make a list for your allocate the equipment, and make a list for your staffstaff

How can Event Book How can Event Book Manager save you Manager save you

headaches?headaches?Event Book Manager is more than an online Event Book Manager is more than an online reservation service. It is POS-friendly, reservation service. It is POS-friendly, and makes it easy for you and your staff and makes it easy for you and your staff to accept reservations over the phone or to accept reservations over the phone or to process payment face-to face with your to process payment face-to face with your customercustomerNever wonder how business is doing – you Never wonder how business is doing – you can see up-to-the-minute reservation can see up-to-the-minute reservation information, or track business utilizing information, or track business utilizing a variety of available reportsa variety of available reportsYOU are in control of updating your YOU are in control of updating your events. Create, change, and update your events. Create, change, and update your event in seconds, without dealing with event in seconds, without dealing with wait times to speak with customer service wait times to speak with customer service repsreps

How can Event Book How can Event Book Manager save you money?Manager save you money?Indexic charges 5-10% less than ”the Indexic charges 5-10% less than ”the competition”competition”Use your OWN website to make sales Use your OWN website to make sales instead using 3instead using 3rdrd party wholesalers, party wholesalers, who charge an average of 20% of each who charge an average of 20% of each transactiontransactionYou don’t have to buy other software You don’t have to buy other software or hardware to use Event Book Manager or hardware to use Event Book Manager – it’s all included in your service – it’s all included in your service feefeeUse Event Book Manager as a “virtual Use Event Book Manager as a “virtual employee” who will work 24/7 and never employee” who will work 24/7 and never take a sick day or vacationtake a sick day or vacation

Business: SimplifiedBusiness: Simplified

You’re on the go – and so is Event Book You’re on the go – and so is Event Book Manager. You can access your account and Manager. You can access your account and see how business is doing wherever you see how business is doing wherever you have internet accesshave internet accessHave your reservation information in one Have your reservation information in one place, and make it accessible for anyone place, and make it accessible for anyone in your company without paying for in your company without paying for additional software or terminal feesadditional software or terminal feesKeep up with reservations in real-time, no Keep up with reservations in real-time, no matter how the reservation is madematter how the reservation is madePersonnel assignments are quick and easy – Personnel assignments are quick and easy – stop struggling for hours with schedules! stop struggling for hours with schedules! Personnel can check their assignment 24/7 Personnel can check their assignment 24/7 without calling you or your officewithout calling you or your office

Morgan ZieglerMorgan ZieglerBarrier Island Eco-ToursBarrier Island Eco-Tours

““. . .just wanted to let you . . .just wanted to let you know the override and notes know the override and notes

(functions) are working great (functions) are working great and we appreciate the time and we appreciate the time you put into improving the you put into improving the

system.system.””

Do you spend a lot of time keeping up with STAFF?

There’s a module for that.

Personnel ModulePersonnel ModuleAssign staff to each event with a few Assign staff to each event with a few clicksclicksAllow staff to check their schedules Allow staff to check their schedules without calling your officewithout calling your officeEasy check-in for guests. Multiple Easy check-in for guests. Multiple locations or events happening at once? locations or events happening at once? Your staff can log-in with a unique ID Your staff can log-in with a unique ID for the most up-to-date reservation for the most up-to-date reservation list so no one is left behindlist so no one is left behindAccountability – see check-in Accountability – see check-in remotely, and never wonder how things remotely, and never wonder how things are going againare going again

Do you spend a lot of time keeping up with STUFF?

Event Book Manager has the solution.

Resource ModuleResource Module

Does your business require a lot of Does your business require a lot of equipment? Never worry about making equipment? Never worry about making more reservations than you can handle more reservations than you can handle – the Resource Module has it covered!– the Resource Module has it covered!Resources are assigned to each event Resources are assigned to each event and ticket typeand ticket typeWhen reservations are made, assigned When reservations are made, assigned resources are “pulled” from the resources are “pulled” from the available inventory listavailable inventory listA report of required resources makes A report of required resources makes it easy for staff to pull the it easy for staff to pull the appropriate resources for each appropriate resources for each customercustomer

We know you care about your customers

So do we.

We make reservations We make reservations simple for your customersimple for your customerAll available events are listed on a All available events are listed on a calendar, rather than a drop-down listcalendar, rather than a drop-down listCustomers aren’t required to create a Customers aren’t required to create a log-in to make a purchaselog-in to make a purchaseFull details of the event and your Full details of the event and your policies are listed on the same page as policies are listed on the same page as the event calendar the event calendar An optional catalog function allows An optional catalog function allows customers to purchase merchandise along customers to purchase merchandise along with their ticketswith their ticketsYour customer is only charged $1.00 per Your customer is only charged $1.00 per ticket purchased – an average 100% ticket purchased – an average 100% savings over our competitorssavings over our competitors

Short on Sales staff?

Turn staff from partner companies into your own sales force

Who might be a Partner Who might be a Partner Company?Company?

HotelsHotels

ResortsResorts

Companies who offer a “combo” Companies who offer a “combo” deal with your companydeal with your company

Other attractions Other attractions

Reservations servicesReservations services

How does it work?How does it work?

You choose your partner companiesYou choose your partner companiesHave them become an official Have them become an official partner company with Indexic – it partner company with Indexic – it takes 5 minutestakes 5 minutesAuthorize the partner company to Authorize the partner company to make reservations for you through make reservations for you through Event Book ManagerEvent Book ManagerSet the level of access the Set the level of access the partner company has to your partner company has to your reservationsreservationsTrack partner company sales easily Track partner company sales easily with the Report functionwith the Report function

What’s in it for them?What’s in it for them?

Commissioned sales are easily Commissioned sales are easily tracked – there is always a tracked – there is always a record of what each authorized record of what each authorized partner company salesperson soldpartner company salesperson soldConcierge staff can quickly book Concierge staff can quickly book reservations for multiple reservations for multiple companies without one phone callcompanies without one phone callReservations made through Event Reservations made through Event Book Manager include printable Book Manager include printable directions and instructionsdirections and instructions

Brian SimmsBrian SimmsCharleston SoleCharleston Sole

““This has been great! Much This has been great! Much easier to manage my sales. I easier to manage my sales. I

am very pleased. . .am very pleased. . .””

Worried about Security?

Don’t be.

Event Book Manager is Event Book Manager is SECURESECURE

Event Book Manager processes all Event Book Manager processes all purchases using an encrypted secured purchases using an encrypted secured socket technology to protect the personal socket technology to protect the personal information of the buyerinformation of the buyer

All transactions are insured against All transactions are insured against fraudfraud

YOU control the information you put into YOU control the information you put into the Event Book Manager system – the the Event Book Manager system – the Indexic staff cannot access your secure Indexic staff cannot access your secure information without your consentinformation without your consent

YOU control employee access to the systemYOU control employee access to the system

Receiving Payment and Receiving Payment and Processing RefundsProcessing Refunds

Clients are issued payment, less fees, Clients are issued payment, less fees, twice monthly either by check or by twice monthly either by check or by direct depositdirect depositEasily track sales via the Reports Easily track sales via the Reports function in order to know exactly what function in order to know exactly what you have soldyou have soldEasily process refunds for customers Easily process refunds for customers without calling a customer service number without calling a customer service number Did you have to cancel the entire event Did you have to cancel the entire event due to an “Act of God?” We understand. We due to an “Act of God?” We understand. We will refund all but 5% of the fees will refund all but 5% of the fees charged for the event with notification charged for the event with notification of the reason for cancellationof the reason for cancellation

How EBM stacks up against the How EBM stacks up against the other guysother guys

FEATURES EBM Zerve Tix.com Brown Paper Ticket

s

Seamless integration with your website

Easily update events Limited Limited

Assign resources at time of reservation

Manage personnel assignments

Remotely see client check-in

Easy refunds

Quick transfer of funds

Are you worried about making a change?

Our team is ready to help

Tour Company ConsultationTour Company ConsultationWe offer:We offer:

Accounting system set-up & Accounting system set-up & financial analysisfinancial analysis

Brand marketing & social networkingBrand marketing & social networking

Assistance in establishing company Assistance in establishing company procedure and policiesprocedure and policies

Company image and brandingCompany image and branding

Event Book Manager system training Event Book Manager system training for your entire team, or one-on-onefor your entire team, or one-on-one

IT ConsultingIT ConsultingWe can help with:We can help with:

Designing a professional, useful Designing a professional, useful websitewebsiteWebsite hostingWebsite hostingIntegration of Event Book Manager Integration of Event Book Manager with your websitewith your websiteData migration from legacy ticket Data migration from legacy ticket sale systemssale systemsIntegrating sales data from EBM with Integrating sales data from EBM with your accounting softwareyour accounting softwareIntegrating your accounting system Integrating your accounting system inventory with EBM’s cataloginventory with EBM’s catalog

Sarah RagsdaleSarah RagsdaleDirector of Sales, IndexicDirector of Sales, Indexic

““The Indexic team is ready The Indexic team is ready to help you make your to help you make your

business easier and more business easier and more profitable. We can help you profitable. We can help you

make a change in one business make a change in one business

day. Are you ready?day. Are you ready?””

Today’s Special Offer - Today’s Special Offer - Sign up for Event Book Sign up for Event Book

Manager today and receive:Manager today and receive:Service at the “early adopter” rate Service at the “early adopter” rate of 10%, good for the life of your of 10%, good for the life of your service agreementservice agreement

The Personnel Module – FREEThe Personnel Module – FREE

Assistance with integration of Assistance with integration of Event Book Manager with your Event Book Manager with your website – FREEwebsite – FREE

Be set up and ready to get started Be set up and ready to get started in as little as one business dayin as little as one business day

Questions?Questions?

Contact:Contact:

Sarah RagsdaleSarah RagsdaleSarah.Ragsdale@indexic.netSarah.Ragsdale@indexic.net

oror

(843) 647-7421(843) 647-7421