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Matthew Evans INTRODUCTION TO SPECIAL FEATURES KEY LIFE HEALTH INSURANCE PLAN Final 1

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Final 1Matthew Evans

INTRODUCTION TO SPEC IAL FEATURES

KEY LIFE HEALTH INSURANCE PLAN

Matthew EvansMatthew Evans

PLAN HIGHLIGHTS

We are a proud member of the community.We have served

Madison County since 1979.

Our parent company was founded in1923.It was one of the area’s

first collaborative medical practices!

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Matthew EvansMatthew Evans

PLAN HIGHLIGHTS

Our coverage for preventive care included:

Routine Physical Exams

Eye Exams

Prenatal Care

Well-baby Care

Healthy Lifestyle Education

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Matthew EvansMatthew Evans

PLAN HIGHLIGHTS

Membership is easy!

• There are virtually no claim forms!

• Your co-payments are low because you only pay when you receive care!

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Matthew EvansMatthew Evans

PLAN HIGHLIGHTS

Emergency care is available around the globe even if:you’re outside Key

Life Health Plan’s service area

Or you’re unable to reach a Key Life Health Plan facility in a local emergency!

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Matthew EvansMatthew Evans

PLAN HIGHLIGHTS

Emergency Services ER services are

covered outside your plan area.Go directly to nearest

ER.If the emergency isn’t

life threatening, call your PCP first.

Coordinate any follow up care with your plan option.

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Matthew EvansMatthew Evans

PLAN HIGHLIGHTS

We have an excellent member satisfaction rate.95% of our current

members rated our services as good to excellent according to a recent Lowell Research survey!

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95% Excellence Rating!

Click to learn how we ensure quality service

Matthew EvansMatthew Evans

HOW THE PLAN WORKS

Select a plan

Main clinic

Affiliated clinics

Designated hospitals

Change options by contacting

us!

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Matthew EvansMatthew Evans

HOW THE PLAN WORKS

Select a Primary Care Physician or Self Refer

We encourage you to select a PCP.PCPs can:

direct routine care easily arrange referrals to

specialists maintain a unified record of

all of your careThis helps you establish a

healthcare partnership.Some plans don’t require

you to choose a PCP.

Services Arranged By PCP vs. Self Referrals

PCP Self-Refer

Manage routine care

Arrange referrals

Maintain unified record

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Matthew EvansMatthew Evans

QUALITY ASSESSMENT

Our focus in on:• Member rights

and responsibilities

• Preventive health care

• Provider quality standards

• Clinical care quality review

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Matthew EvansMatthew Evans

QUALITY ASSESSMENT

We research the following areas to improve our care and service to our members:

Service satisfactio

n

ProductsBenefits

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Matthew EvansMatthew Evans

PROVIDER NETWORK

Key Life Health Plan gives you the most appropriate and cost-effective medical care available!

650+ doctors

38+ locations

High-quality contracted providers

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Matthew Evans

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W E L C O M E T O K E Y L I F E H E A LT H I N S U RA N C E

THANK YOU!

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