european real estate society (eres) 2014

APPLICATION VALUE OF A PROCESS MODEL FOR SUPPORTING DECISION-MAKING IN PROPERTY

AND REAL ESTATE MANAGEMENT

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European Real Estate Society (ERES) 2014

21st Annual Conference, Bucharest, Romania, June 25th – 28th

Theme N: Real Estate Education Session: N-6

Dr. Pieter C. le RouxLecturer, Corporate Real Estate Management

Faculty of International Real Estate & Facility Management

NHTV Breda University of Applied Sciences

Content

1. Problem definition

2. Concept development

3. Concept pilots:

3-1. Academic year 2012 / 2013

3-2. Academic Year 2013 / 2014

4. Student evaluations

5. Reflection

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European Real Estate Society Conference, Bucharest, Romania, June 25 th – 28th, 2014

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1-1. Context • Track International Real Estate

& Facility Management• 2nd year FM-students

• Insufficient understanding:– Complex relationship between

real estate and its use

1-2. Defining the problem


Problem

Solution ?

5








Problem

Solution

6








Problem

Solution

Xn_2

n_3

n_4

n_1

7


1-3. Conceptual approach• Create awareness of the process

steps involved in:– Defining the problem– Determining the context– Identifying the desired solution– Understanding the interconnectedness

of problem and solution– Formulate solutions for implementation


n_2

n_3 n_4

n_1

P

S

4

3

2

1


2-1. Accommodation-Choice model (AC-Model)

• Process model:– Decision-making on organisational

accommodation

– d

Voordt, T., van der, Ikiz-Koppejan, Y., Gosselink, A. (2011). “An organization-centered Accommodation Choice Model”, in Enhancing Building Performance (eds. Shauna Mallory-Hill, Wolfgang P. E. Preiser, Christopher G. Watson), pp. 213-222. 8



2-1. Accommodation-Choice model (AC-Model)

• Process model:– Decision-making on organisational

accommodation

• Translating goals and ambitions for/with new work environments to conceptual choices

Voordt, T., van der, Ikiz-Koppejan, Y., Gosselink, A. (2011). “An organization-centered Accommodation Choice Model”, in Enhancing Building Performance (eds. Shauna Mallory-Hill, Wolfgang P. E. Preiser, Christopher G. Watson), pp. 213-222.

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4

3

2

1


3. Concept pilots

2012 / 2013

10


2013 / 2014

3. Concept pilots

2012 / 2013 2013 / 2014

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A B

3-1. Pilot 1: Academic year 2012 / 2013

a) Student hand-out b) Research question• How to improve overall

employee-satisfaction with the new work environment?

– Generic question formulated in assignment hand-out

– All groups to apply evidence-based reasoning in researching the question

– Individual group interpretations of the generic question:

• Case-based approach

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c) Learning goals• Learn (how) to include the context of

the commissioner • Apply professional research methods

and techniques• Identify relevant facts, trends and

developments in real estate• Formulate conclusions based on the

outcomes of research and analysis • Translate research-output into

executable recommendations• Transfer and apply knowledge

decision-making processes based on the AC-Model

d) Plan of approach (PoA)• Mandatory use of the AC-

Model

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e) Outcomes

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a) Student hand-out b) Research question• How to increase the usability

and performance of exciting real estate: transformation or optimisation?

– Generic question formulated in assignment hand-out

– All groups to apply evidence-based reasoning in researching the question

– Individual group interpretations of the generic question:

• Case-based approach

15


A


c) Learning goals• Learn (how) to include the context of

the commissioner • Apply professional research methods

and techniques• Identify relevant facts, trends and

developments in real estate• Formulate conclusions based on the

outcomes of research and analysis • Translate research-output into

executable recommendations• Transfer and apply knowledge

decision-making processes based on the AC-Model

d) Plan of approach (PoA)• Recommended use of the AC-

model

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e) Outcomes

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4. Student assessments

4-1. Assessment topics 2013• Content of the theme:

• Organisation of the theme:

• AC-Model overall:

– Ease of use, also for creating an overview– Applicability as structuring mechanism– Creating more transparent processes– Enables better decision-making– Facilitates better learning

2012 / 2013

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2013 / 2014

4.09 4.42

4.14 4.75

7.67 8.25

?

?

4. Student assessments

4-1. Assessment topics 2013• Content of the theme:

• Organisation of the theme:

• AC-Model overall:

– Ease of use, also for creating an overview– Applicability as structuring mechanism– Creating more transparent processes– Enables better decision-making– Facilitates better learning

2012 / 2013

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2013 / 2014

4.09 4.42

4.14 4.75

The process Communication AC-Model specifically appreciated for its added value in terms

of:

7.67 8.25

?

?

5. Reflection

5-1. Conclusions• Overall positive application

value• Structured approach offered by

the model is highly appreciated• High level of abstraction &

complexity requires a more comprehensive introduction

• Compulsory use appears to better facilitate a more qualitative learning experience

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5. Reflection






Positive experience with the model results in repeated use!

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5. Reflection






• Positive experience with the model results in repeated use!

5-2. Recommendations• Continue with the use of this

approach in structuring the theme

• Ensure the model is properly introduced and explained

• Structure both process and communication aspects according to the AC-Model

• Compulsory use should be replaced by full integration in the overall theme structure

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Dr. Pieter C. le RouxLecturer, Corporate Real Estate Management

[email protected]

Thank you

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European Real Estate Society (ERES) 2014

21st Annual Conference, Bucharest, Romania, June 25th – 28th

european real estate society (eres) 2014

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