PMOsymposiumProject, Program and Portfolio Management Office: PMO Leading Change

European

www.pmo-symposium.comCooperation Partner:

Conference: 26 and 27 June 2012Pre-Workshop: 25 June 2012Pullman Berlin Schweizerhof, Berlin, Germany

Keynotes:Dr Patrick O‘ConnellPresident, Major Government Programs, CH2M HILL; Founding Practitioner Director, BT Centre for Major Programme Management, Saïd Business School, Oxford University

Dr Mario Arlt, Global OPEX Practice Leader, ABB Management Services

Stephen Carver, Lecturer in Project & Programme Management, Cranfield University School of Management

J. LeRoy Ward, Executive Vice President, Product Strategy & Management, ESI International

Dr Nino Tomaschek, Partner, sevensix – Corporate Research and Consulting; Head of the Postgraduate Center, University of Vienna

Your highlights for 2012:

• Pioneering keynotes • Numerous best practices presented

in 3 parallel tracks• Comprehensive workshops• Interactive World Café• Intensive networking activities• Networking-Get-Together

International PMO insights from:Austria:

• Austrian Airlines

Belgium:

• BNP Paribas Fortis

Denmark:

• CSC

France:

• CASSIDIAN, an EADS Company

• PSA Peugeot Citroën

Germany:

• Abbott Laboratories

• BMW Group

• E.ON IT

• Media-Saturn IT-Services

• Merck

• Star Alliance Services

• Volkswagen

• Wincor Nixdorf International

Switzerland:

• AXA Insurance

• Altran

• QIAGEN

United Kingdom

• Infor

• Orange Business Services

• Stanley Black & Decker

• Transport for London

USA:

• Dell Services

�Simultaneous�Translation�English�� ��Germanin case of sufficient demand

Project, Program and Portfolio Management Office: PMO Leading ChangeA wide range of external and internal factors are forcing corporations to take strategic decisions. Enterprises must react to the volatility of global markets with foresight and need the capability of strategic positioning. The Project Management Office (PMO) plays a key role in this change by acting as an organizational hub for the efficient direction and implementation of corporate projects.

• How are today’s PMOs situated and positioned?• Is an institutionalized PMO the indispensable foundation for successful corporate and innovation projects?• How can PMOs position project management and particularly project portfolio management in a strategic as well as agile way?• Which benefits result from structure, which from agility?• Which role does management and leadership play?

Target audience

• Executives, professional and managerial staff with

responsibility for:

• Corporate Strategy

• Organization

• Strategic Project Management

• Project Management Office

• Portfolio Management

• Multi Project Management

• Program Management

• Project Management and Development

• Project and Corporate Financial Control

• Corporate Governance

• Corporate Change Management

• Corporate Risk Management

• Decision makers from project-based sectors such as:

• IT

• Product Development/Innovation

• R&D

• Executive Directors

• Management Consultants

• Lateral Thinkers

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Corporate Strategy

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Next Generation PMO

Risk

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Organization

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Mat

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IT PMO

Global PMOInnovation

Add

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Prog

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ile

PPM

Program Management

EmpowermentAlignment Performance Indicator

P3O

®

Speakers

Ulrich Aigner

Austrian

Airlines

Dr Mario Arlt

ABB

Management

Services

Christian Buch

Merck

John Donohoe

Star Alliance

Services

Pascal Emery

PSA Peugeot

Citroën

Alan Fergusson

AFA

Wolfgang Frank

Volkswagen

Prof. Dr

Nino Grau

IPMA

Dr Stefan Hagen

Hagen

Management

Dr David

Hancock

Transport

for London

Soren Helsted

CSC

Angela Houghton

Swift Project

Management

Services

Dr Michael

Koetting

BMW Group

Thorsten Kolwe

Media-Saturn

IT-Services

Olivier Lazar

Altran

Dr Oliver Mack

mack:consulting

Francois Mignot

CASSIDIAN,

an EADS Company

Antonio

Nieto-Rodriguez

BNP Paribas

Fortis

Dr Patrick

O‘Connell

CH2M HILL

John Pelham

JP4Project

Robert Rausch

Dell Services

Stefan Schmidt

Wincor Nixdorf

International

Andreas Splett

Abbott

Laboratories

Peter Taylor

Infor

Ruediger L.

Thomas

ifanO

Dr

Nino Tomaschek

sevensix

Dr Wolfram

von Schneyder

VS Consulting

Team GmbH

Joachim Vorwerg

E.ON IT

J. LeRoy Ward

ESI International

Herbert Weber

P-SPE

Dr Wolfgang

Weber

Joanne

White-Doyle

Stanley Black &

Decker

Roberto Wittlin

AXA Insurance

Stephen Carver

Cranfield

University

Ian Templeton

Orange Business

Services

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International expertise for your local PMO

Symposium Specials:

Graphic RecordingExperience our Graphic Recording Sessions during the Keynotes!

Graphic recording is the ideal way of permanently lodging ideas, visions and goals in people’s minds at meetings, workshops or large conferences. As speakers talk, the renowned MindGraphic specialist Herbert Weber works to distill their message into large graphic displays. It is live, real-time, creative, entertaining and highly effective for capturing the key points and messages, structuring complexity and helping to embed the messages in listeners’ memories. Furthermore, this pictorial record enables people who were not at the event to share the results and findings.

Presented by:© Herbert Weber/P-SPE Mindgraphic: GVS Marketing-Conference

World CaféShare your thoughts with others!

In the context of collective intelligence you will work in moderated and focused small groups in a relaxed informal atmosphere. • Present your thoughts• Listen to different viewpoints• Learn from the experiences of others• Make valuable connections• Write, doodle, paint your thoughts on the tablecloth or on the mind mapWe will offer a number of different PMO related topics to discuss.

Networking-Get-TogetherExpand your personal network!

EUROFORUM invites all attendees, speakers, sponsors and exhibitors to continue the day’s discussions. Finish the first conference day with culinary delights. Make valuable contacts and broaden your personal network. Don’t forget to bring enough business cards!

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P r e - W o r k s h o p : M o n d ay , 2 5 J u n e 2 0 1 2

9.00 – 9.30

Registration and hand out of workshop documents

9.30 – 18.00

Integrating Practices for Delivering Change – “The Mission of the PMO”

A PMO needs to support existing change delivery practices including portfolio, program and project management. Practices for Delivering ChangeOverview of change delivery practices including:• Portfolio Program & Project Offices – P3O• Portfolio Management – MoP• Program Management – MSP• Project Management – PRINCE2• Change Management• Benefits Management• Other Practices

The challenge for any PMO is to continue to add value for the business. The PMO can improve the integration and maturity of change delivery.Capability MaturityHow repeatable is current:• Project management?• Program management? • Portfolio management?

Integration is about more than the maturity of any one change delivery practice. We need to examine how different maturity levels can work together.Integrating Change Delivery Practices (Part 1) • Which maturity levels go together?• Can we build maturity without program management?• How do portfolio and project management interact at

different maturity levels?

The PMO also needs to understand and resolve conflicts.Integrating Change Delivery Practices (Part 2) • Synergies between practices• Clashes between practices• Links to the business:

• Opportunities to build alliances• How to deal with potential foes

We then need a workable way of managing an integration initiative.The Integration Initiative• What form should an integration initiative take?

• A project?• A program?• A series of linked initiatives?

Finally, need to summarize this mix of practices and maturity in a single compelling picture.The Integration Grid • Picturing the integration environment

Workshop Host:

Alan Fergusson, Founder & Managing Director, AFA

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C o n f e r e n c e d a y o n e : Tu e s d ay , 2 6 J u n e 2 0 1 2

8.15 – 9.00

Registration and hand out of conference proceedings

9.00 – 9.15

Welcoming address and opening of the conference by EUROFORUM and the chairman

Prof. Dr Nino Grau, Vice President Standards & Awards, IPMA

KEyNOTE: Avoiding Pitfalls in Mega Projects• Major programs: huge, high value, multi-disciplinary efforts

typically transform complex capabilities, systems, or services

• Examples of poorly performing programs and of failures to deliver the intended benefits on cost and on schedule

• Generalizable principles for set-up, delivery and service to avoid the typical pitfalls

• Materially improve the probability of successfully delivering the intended benefits of major programs on cost and on scheduleDr Patrick O‘Connell,

President, Major Government Programs, CH2M HILL,

Chairman, Advisory Board, Major Programme Management,

Said Business School, Oxford University

Founding Practitioner Director,

BT Centre for Major Programme Management

KEyNOTE: The Global State of the PMO 2012: On the Road to the Next-Generation• How do PMOs report on their effectiveness, if at all? • How mature are existing PMOs today?• Has the value of the PMO increased?• What role does learning transfer

play in PMO maturity?J. LeRoy Ward, Executive Vice President,

Product Strategy & Management, ESI International

10.45 – 11.20 Networking Break9.

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Host: Dr Wolfram von Schneyder, CEO, VS Consulting Team GmbH

Project Management Office (PMO) – Added Value Instead of Added Administration• The benefit of PMOs is beyond administrational support • A PMO can enhance the organisation but therefore

it needs to be staffed with qualified employees• The truth: there is no standard PMO for all organisations

Andreas Splett, Head of Project Management (M&E)

Global Pharmaceutical Research & Development, Abbott Laboratories

Launching a Global PMO• Masterful tips and techniques that will transform

your global PMO skills • Introductions to the secrets of the top

global PMO professionals • How to connect with different cultures

Angela Houghton, Director & Senior PM,

Swift Project Management Services

12.45 – 13.45 Networking Lunch

Host: Ruediger L. Thomas, Counselor, ifanO

Dashboards and Cockpits: The Crucial Issues for a Management Perspective• Gaps between strategic and operational level

(macro and micro)• Transforming data into management information• Aligning the project world with the operational world• Producing simple reports from complex and

incomplete informationAntonio Nieto-Rodriguez, Head of Transversal Portfolio Management,

BNP Paribas Fortis

Ensure the Sustainability of your PMO: Make it Temporary!• Definition of the PMO’s roles according to the level of

maturity of the organization• Positioning of the PMO in the organizational chart

according to its role• Evolution of the PMO to maintain the value and build

the ROI on its activities• Definition of measures to define the PMO’s ROI model• Identification of the set of competences and skills according

to the expected value, roles and deliverablesOlivier Lazar, Global Manager, Project Management Excellence, Altran

Host: Dr Stefan Hagen, Managing Director,

Hagen Management

Leading Successful PMOs – How to Build the Best Project Management Office for your Business• One way to start a PMO – the five ‘P’s that provide

a great foundation for success • Projects and strategy and why the two need to connect • What do successful PMO leaders do differently?

Peter Taylor, Author and Project Consultant;

Senior Director EPMO, Infor

Agile Project Management: Complementing your PMO methodology• Agile project management overview: What? Why? How? • Practical implementation lessons & best practices • Challenges and alignment within the procurement process• Agile within a stage-gate product development process

John Donohoe, Director of Project Management Office (PMO),

Star Alliance Sevices

A PMO Essentials B Management, Innovation & Change C Organization, Strategy & Leadership

PANEL DISCUSSION: PMO Leading Change• What does PMO mean to you?

Project/Program/Portfolio/Management Office?• What are the three most important roles/functions/challenges for PMOs? • Who are the most important stakeholders?• What are the most important success factors for the PMO’s work?• How important is PM governance for the best fit between projects and organizational strategy?• How can PMO‘s create an environment for successful change management projects?

Host: Prof. Dr Nino Grau, Vice President Standards & Awards, IPMA

Antonio Nieto-Rodriguez, Head of Transversal Portfolio Management, BNP Paribas Fortis

Dr Michael Koetting, Project Portfolio Manager, Financial Services Division, BMW Group

Francois Mignot, Head of Program Excellence, CASSIDIAN, an EADS Company

Ian Templeton, Head of Project & Program Management Centre of Excellence, Orange Business Services

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13.45 – 14.15 SPOTLIGHT SESSION: Are you interested in presenting your solution here? Please contact: matthias.wehr@euroforum.com, phone: +49 (0)2 11.96 86–37 37

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NETWORKING-GET-TOGETHER Expand your personal network!18

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WORKSHOP: Blueprinting PMOs – Successful Foundations and Optimal StructuresThe workshop will interactively explore the following areas:• Review of a “best practice” model for the definition and

structure of the PMO in different formations.• Identification of the four key factors behind

successful PMO implementation and/or growth.• Gap analysis of delegates’ own organisations to

determine what their PMO models might look like. • Identification of the key barriers to

successful PMO implementation and/or growth.John Pelham, Project and Program Management Consultant

and Instructor; Owner, JP4Project

16.25 – 17.00 Networking Break

PMOs as a Board-Level Partner for Strategic Programs and Restructuring• Strategic and restructuring programs – the success factors • Setups for restructuring, cost-reduction and repositioning• Potential role of an internal PMO in comparison to

external consultantsDr Oliver Mack, Independent PMO Consultant; mack:consulting;

Lecturer for MBA, Stuttgart Media University (HdM);

Lecturer for MBA; FH Wien University of Applied Sciences Vienna

Aligning PPM & PMO for Project Success• Clarification and differences PPM & PMO• The way it should be• ... and the reality at Austrian Airlines

Ulrich Aigner, Director Corporate Project Management,

Austrian Airlines

PMO as a Driver of Sustainable Value Creation Patterns in the Context of Project Economy• Which impacts have economic, environmental and social

challenges on value-adding processes of a company?• What added value is provided by a PMO

to meet future business challenges? • Is a PMO a change enabler?

Ruediger L. Thomas, Counselor, ifanO

PMO – A Business Performance Driver• Business key performance indicators• Project key performance indicators• Performance control charts and dashboards

Stefan Schmidt, Senior Project Manager, PMP,

Project Management Center of Excellence, Wincor Nixdorf International

Using PMOs to Direct and Assess Innovations in Portfolio Management• Innovation and PMO, contradiction or symbiosis • What are the special challenges that

innovation projects face • How can PMO drive innovation projects, portfolio,

and the entire enterprise innovation and give more innovation for your investmentSoren Helsted, Manager PMO Strategic Projects Nordics,

Head of Innovation Office Denmark, CSC

An Efficient Global PMO with Implementing LEAN Principles• Structured roll-out of a worldwide PMO organisation • PSA Excellence System based on

LEAN principles & continuous improvement• The LEAN toolbox for benefits in project

results & PMO maturityPascal Emery, Head of Global PMO, PSA Peugeot Citroën

The Strategic PMO: Aligning projects and Corporate Strategy• Portfolio versus Single Project Management• Corporate Strategy and Transfer into Portfolio Criteria• Selection, Prioritization and Controlling of “the right Projects”• Monitoring Success factors and Managing Complexity

Dr Wolfgang Weber, independent PMO expert,

former Head of global PMO, QIAGEN

Creating a World Class PMO: Optimizing Project Manager Capacity• Develop a project manager certification program • Develop project manager capacity metrics• Implement a leveraged project manager pool

Robert Rausch, PMO Director, Dell Services

WORKSHOP: Graphic Facilitation and Graphic Recording – motivate your audience!Are you looking for new things to stimulate your audience’s concentration and accelerate learning? This workshop shows you how you can…• successfully combine visualized texts and

cleverly self-drawn elements• create your own, expressive vocabulary of images• understand the benefits of Graphic Facilitation and

Graphic Recording in your working environmentHerbert Weber, MindGraphic-Expert,

P-SPE Partner für Strategische Personalentwicklung

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A IT Driving PMO B Management, Innovation & Change C Organization, Strategy & Leadership

Host: Dr Wolfram von Schneyder

A Changing Business Requires a Changing PMO• Business driven changes• Continuous optimization of a PMO• Create and save acceptance of a PMO• Outlook

Thorsten Kolwe, Department Manager IT-Tools,

Media-Saturn IT-Services

11.30 – 12.00 Networking Break

Frameworks for Aligning and Prioritizing Service and Project Portfolios • The path to becoming a service oriented organization• Alignment of business strategy with service

and project portfolio• Measuring the business value of services• Prioritizing and aligning the project portfolio• Success factors, challenges and outlook

Christian Buch, Director Service Management & PMO, Merck

Host: Ruediger L. Thomas

Risk Mitigation Through PMO Governance Frameworks• What is risk?• Challenges for projects• Areas of difficulty for present practices• Behavioural complexity• What about programmes and portfolios?• Way forward for risk management

Dr David Hancock, Head of Project Risk, Transport for London

PMO & Integration – Delivering Change• Multibillion $ takeover of two well known brands

coming together• Wall Street targets to meet over three year integration period• Immense change for people, infrastructure,

systems, processes & reporting • How’s been the journey?

Joanne White-Doyle, Director Transformation & PMO EMEA,

Stanley Black & Decker

Host: Dr Stefan Hagen

Intercultural Multi Project Management (MPM) Challenges in the Global Automotive Market• Enterprise-strategic derivation of the MPM• Intercultural MPM at the example of a new production plant• Lessons learned and best practice in the Volkswagen

Project Management Office (PMO)Wolfgang Frank, Launchmanagement, Volkswagen

Building Blocks of Organizational Project Management Maturity• Learn what organizational project management is and

how it can be applied to your business• Understand the various types of maturity models that

are available for project organizations• Gain practical tips for improving your

company’s project management maturityIan Templeton, Head of Project & Program Management Centre

of Excellence, Orange Business Services

C o n f e r e n c e d a y t w o : W e d n e s d ay , 2 7 J u n e 2 0 1 2

8.45 – 9.00

Coffee reception

PMO World Café – Share your thoughts with others!• Interactive• Creative• Innovative

KEyNOTE: Next Generation Collaboration in PMOs – Mastering Virtual and Distributed Teams• Setting up the „right“ PMO structure in global organizations• Using social networks in the PMO context• Mastering the challenges of distributed and virtual project organizations

Dr Mario Arlt, Global OPEX Practice Leader, ABB Management Services

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The Integrated Project & Process Management Office• Benefits of combining enterprise PMO functions with

business process management functions• PMO concepts and how did E.ON IT shape the functions

(Integrated PMO)• Benefits and contribution of an integrated PMO

• Leading change• Connection to corporate strategy• Challenges of IT in a fast moving environmentJoachim Vorwerg,

Head of Process & Project Management Standards, E.ON IT

13.25 – 14.30 Networking Lunch

PMO as Change Agent• Definition(s) of the Project Management Office• Perspectives • What makes a PMO a change agent• Methods and tools for driving change• Conclusions

Roberto Wittlin, Head of PMO Services and Change Management,

AXA Insurance

PMO and the Globalisation: How to Build the PMO „International Division“?• The international context of projects/programmes • The challenges of project staffing and PMO staffing• The idea of creating an International Division of

PMO resources• How to share experience and leverage it from

one side of the planet to the other ?Francois Mignot, Head of Program Excellence, Cassidian

KEyNOTE: A Conscious Organization – Ways to Innovative Future Enterprises• Project-based enterprises meet project-oriented employees• How can enterprises be more powerful, flexible and innovative?• Successful management of organizations as complex dynamic systems• How to become a “Conscious Organization”• The role of projects as drivers for innovation

Dr Nino Tomaschek, Partner, sevensix – Corporate Research and Consulting GmbH, Head of the Postgraduate Center, University of Vienna

KEyNOTE: Fear of Flying – Change is Risk and Opportunity• Projects vs. programs• Complicated vs. complex• Managing in dynamic environments• Leadership styles• More with less

Stephen Carver, Lecturer in Project & Programme Management, Cranfield University School of Management

CONCLUDING STATEMENTS:Prof. Dr Nino Grau, Vice President Standards & Awards, IPMA

Dr Stefan Hagen, Managing Director, Hagen Management

Ruediger L. Thomas, Counselor, ifanO

Dr Wolfram von Schneyder, CEO, VS Consulting Team GmbH

16.00 Conference Concludes

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your Contacts at EUROFORUM:

P R O G R A M &

P R O J E C T M A N A G E M E N T

Sascha LahmeConference ManagerEmail: sascha.lahme@euroforum.com

O R G A N I S A T I O N

Sonja SchillerSenior Conference Coordinator Phone: +49 (0)2 11.96 86–34 37Email: sonja.schiller@euroforum.com

M A R K E T I N G & C O O P E R A T I O N

Annika BastiansMarketing ManagerPhone: +49 (0)2 11.96 86–36 18Email: annika.bastians@euroforum.com

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Cooperation Partner

ESI International helps people around the world improve the way they manage projects, contracts, requirements and vendors through innovative learning. ESI focuses in programme management, project management, business analysis, and contract and vendor management for technical and specialised professionals. We deliver learning through a range of modalities from in-person and online instructor led courses to executive workshops, to new microlearning techniques. ESI also provides benchmarking, assessments and learning adoption services. ESI’s academic partner, The George Washington University, provides additional assurance that our courses meet the highest standards of academic excellence. ESI‘s programmes have benefited over one million professionals since 1981.

ESI International GmbH

Westhafen Tower, Westhafenplatz 1

60327 Frankfurt am Main, Germany

Till Strödter

Phone: +49 (0) 69.24 43 27–37 95

Fax: +49 (0) 69.24 43 27–47 95

Email: info@esi-intl.de

Internet: www.esi-intl.de

Patron

maxence is an innovative German consulting company with 68 employees in Dormagen, Cologne and Hamburg and works for large companies who want to lead. Key industries include the chemical and pharmaceutical industry, health facilities and social services, public authorities, banks and insurance companies and utilities. To increase operational flexibility and improve the value chain through focus on projects are key points of the consulting.

maxence business consulting gmbh

Am Weissen Stein 1, Stuerzelbergcenter

41541 Dormagen, Germany

Artur Rueb

Phone: +49 (0) 21 33.25 99–0

Fax: +49 (0) 21 33.25 99–29

Email: artur.rueb@maxence.de

Internet: www.maxence.de

Spotlight Sessions

Are you interested in presenting your PMO solution in a Spotlight Session to the target audience?

Please contact: Matthias Wehr, Sales ManagerPhone: +49 (0)2 11.96 86–37 37, Email: matthias.wehr@euroforum.com

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Sponsoring & Exhibition

Would you like to meet the top-class attendees at the European PMO Symposium?

The Symposium will deliver a European focus on Project, Programme and Portfolio Management Offices. This event provides you with a unique gateway to new business opportunities for your PMO solutions and services.

• Think GlobalExchange with the international experts from Europe and America!

• Use the Networking OpportunitiesMeet your existing clients and valuable new contacts during the breaks, at lunch, evening event or at your exhibition stand.

• Efficient BrandingPosition your company as a market leader – exhibiting or sponsoring offers you brand recognition in front of your target audience. You can choose your level of presence with our flexible packages.

F O R F U R T H E R I N F O R M A T I O N P L E A S E C O N T A C T :

Matthias WehrSales ManagerPhone: +49 (0)2 11.96 86–37 37Email: matthias.wehr@euroforum.com

Media Partners:

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EUROFORUM Deutschland SE, Postfach 11 12 34, 40512 Duesseldorf/Germany

Please f ill in and fax it to: +49 (0)2 11.96 86–40 40

C ondi t ions o f pa r t i c ipa t ion . The attendance fee (plus VAT) per person, which includes conference documentation, lunches and tea/coffee, is payable on receipt of the invoice or by credit card. Once your registration has been received you will be sent a confirmation slip. Regis-trations can be cancelled (in writing only) free of charge up to 14 days before the event. When a cancellation is made within 14 days of the conference date, half the participation fee will be reim bursed. In the event of cancellation on the day of the conference, or failure to attend, the full fee will be payable. The registered delegate may of course send a substitute at no additional cost. The organisers reserve the right to amend the programme of events if necessary.

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Your r oom r e s e r v a t ion . In the conference hotel, there is a limi ted allocation of rooms available at a reduced price. Please arrange the room reservation directly with the hotel quoting the reference “EuROFORuM event”.

Your c on f e r enc e ho t e l .Pullman Berlin SchweizerhofBudapester Straße 25, 10787 Berlin, GermanyPhone: +49 (0) 30.26 96–29 60

Conference: 26 and 27 June 2012Pre-Workshop: 25 June 2012Pullman Berlin Schweizerhof, Berlin

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Registration between Registration 14 April and 25 May 2012 after 26 May 2012

€ 2,049* [M023] € 2,149* [M023] Symposium 26 and 27 June 2012

Symposium + Pre-Workshop 25 to 27 June 2012

€ 2,649* [M013] € 2,749* [M013]

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PMOsymposiumProject Management Office Leading Change

European

BERLIN SCHWEIZERHOF

by mail: EUROFORUM Deutschland SE, P.O. Box 11 12 34, 40512 Duesseldorf, Germany

by emai l : registration@euroforum.com

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In te rne t : www.pmo-symposium.com