europass-cv-nunojosecoelho-en

Curriculum vitae

PERSONAL INFORMATION Nuno José Pereira dos Santos Coelho

Rua Melquíades Marques, 21 - 3ºA, 2735-573 Cacém (Portugal)

913734228

[email protected]

http://www.carrots99.netne.net http://carrots99.deviantart.com http://500px.com/carrots99

Google Talk carrots99 | MSN [email protected]

Sex Male | Date of birth 10/08/1983 | Nationality Portuguese

WORK EXPERIENCE

14/01/2010–Present Associate Technical ConsultantLogica TI Portugal / CGI TI Portugal, Sintra (Portugal)

Wintel Production Support/Deployment of EDP (Energias de Portugal) Corporate Platforms.

Wintel Production Support/Deployment of GCA - Grupo Crédito Agrícola Bank.

▪ Administration of BMC Control-M and implementation and configuration of batch processes:

* Identify, investigate, and resolve FTP and ETL process / infrastructure issues in a timely and efficient manner with minimal impact.

* Manage job scheduling, monitoring and managing of FTP transfers/ETL processes/batch jobs.

* Configure Control-M agents, FTP accounts, BD accounts, test their connectivity.

* Support and manage early morning critical processes for loading various data files supplied by multiple parties, loading & unloading of jobs , manual execution, termination.

* Provide consultation for batch and continuous (near-real time) data integration solutions as needed.

* Identify, understand and document dependencies between data sets and processes.

* Interface with team members to implement and recommend standards and best practices, new features and process improvements.

* Review changes being submitted for production release; understand and identify dependencies, and suggest improvements (advise on performance tuning in production, for instance, what jobs can run in parallel than in sequence to save processing time).

* Provide technical expertise during system upgrades, deployments, and maintenance periods.

* Assist other team members to troubleshoot production job issues.

* Alert FTP/ETL team members on potential impacts / conflicts while scheduling new or updated FTP /ETL processes.

* Participate in developing team’s operational procedures and standards.

▪ Wintel Production Support:

- Provide guidance, assistance and coaching to team members;

- Change management: respond to and complete customer requests (stage and deploy content direct code across various test environments as well as the production environment);

- Incident management: resolution/troubleshooting of technical incidents in production environment;

- Problem management: tracking, analysis and resolution of recurring incidents, and finding the corresponding solution, ensuring the cooperation, communication and the engagement with other IT support teams and with the application developers, to ensure the fast discovery of the root

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Curriculum vitae Nuno José Pereira dos Santos Coelho

cause, assessing the time spent on analysing the nature and complexity of the problem, to be sure the Service Level Agreement (SLA) is fulfilled and always taken into account;- Support testing on behalf of users, operations and testing teams, potentially including test planning, preparation and execution;

- Support the Content Direct solution ensuring 100% system availability via seamless deployments, and execution of major releases as well as interim releases across multiple media technologies, with the responsability of implementing scripts to automate day-by-day tasks:

▪ Microsoft Sharepoint (MOSS 2007/2010):

* Deploy of wsp solutions with multiple scopes,manually - via Central Admin - or through powershell scripts.

* Understanding of SharePoint administration principals, using SharePoint Central Admin and SQL Management Studio, troubleshooting, log analysis for error tracking - through ULS Viewer, investigation of SharePoint issues relating to performance, site configuration and customization, backup/restore of site collections, IIS Configurations.

▪ Informatica Powercenter ETL:

* Deployment of objects through the corresponding deployment groups in test and production environments;

* Workflow executions (including the ability/disability of sessions and worklets within a workflow to ensure controlled executions of workflows mainly for error analysis);

* ABAP installation;

* Administration principals and troubleshooting.

▪ SAP BusinessObjects / Data Federator (administrative principals, deployment and configuration of universes and reports among non-productive e and produtive environments).

▪ Outsystems (deployment of solutions and e-spaces, configurations).

▪ Oracle Data Integrator (ODI) / Oracle Business Intelligence (OBI): deployment and execution of packages and interfaces.

▪ Oracle Fusion Middleware (Enterprise Manager, Weblogic, Service Bus, BAM - Business Activity Monitoring)

* Staging, configuring, deploying, monitoring and debugging Java distributed enterprise applications and Java APIs administration principals and configuration (JMS, JNDI, JDBC etc.), either manually via their correspondent consoles or through scripts (Ant, WLST, Python)

* Log and composite applications flux analysis for performance and errors.

▪ Scripting:

* Functional knowledge of using PowerShell, and the ability to write PowerShell scripts.

* Shell/batch/VB/Perl scripting applied to the implementation of automation mecanisms through Control-M, to be run in Unix and Wintel systems.

* Ant, WLST (WebLogic Scripting Tool), and Python (Jython), to automate day-by-day tasks when using Oracle SOA and WebLogic.

▪ Databases:

* Backup/archive/restore management of SQL Server and Oracle 10g/11g databases, controlled and automated via shell scripting, managed through BMC Control-M.

* Performance analysis via Oracle Grid.

* Day-by-day execution of loose sql scripts (data manipulation - creation of indexes and stored procedures, drop/create tables - and content management - inserts/deletes/updates, execution of stored procedures).

▪ Source control ( SVN )

▪ Wintel Systems (Error analysis using event viewer, stop and start of services, and block/free access to nodes in a clustered environment during maintenance and deployment periods, to ensure the phased intervention on a set of critical application servers, so they could be intervened alternately, using Network Load Balancing/ISA services and Microsoft Forefront Threat Management Gateway)

EDUCATION AND TRAINING



09/2001–10/2009 Bachelor of Applied Science (BASc) Computer Science EngineeringInstituto Superior de Engenharia de Lisboa, Lisboa (Portugal)

Bachelor of Applied Science (BASc) Computer Science Engineering, Instituto Superior de Engenharia de Lisboa (final project with a final classification of 16/20, implemented using Google Web Toolkit, Java, Hibernate and MySQL)

- C, C++, C#, Java, Javascript, HTML, CSS, XML, ASP.NET, ADO.NET, Hibernate, VRML, Prolog, Assembly IA-32, ARM;

- SQL Server 2005/2008, MySQL;

- Developer tools:* Visual Studio 2003, 2005, 2008;* Eclipse;* NetBeans.

05/2012 iBPMS Instalação, Exploração e Administração, e Suporte TécnicoVP Consulting, Porto (Portugal)

03/2012 Unix Fundamentals: Introdução à Administração de Sistemas *NIXLogica TI Portugal, Lisboa (Portugal)

06/2013 Basic Consulting SkillsBlink Consulting

09/2013 Oracle WebLogic Server 11g: Advanced AdministrationSkillStep, Lisboa

10/2013 Oracle SOA Suite 11g: AdministrationSkillStep, Lisboa

06/2014 Configuring And Administering Microsoft Sharepoint 2010CapEduc, Lisboa (Portugal)

PERSONAL SKILLS

Mother tongue(s) Portuguese

Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

English C1 C1 B2 B2 C1

Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient userCommon European Framework of Reference for Languages

Communication skills I'm a very sociable and communicative person, always willing to help and to solve any problems that may arise, and overcome any obstacles in the shortest amount of time, and preferably in the most efficient way, trying always to plan and to find the best methodology to solve any possible setbacks, never giving up.


http://europass.cedefop.europa.eu/en/resources/european-language-levels-cefr


Organisational / managerial skills

I give the utmost importance to having an organized work environment, emphasizing the motivation, spirit of initiative, and always trying to promote and ensure the cooperation, communication and the engagement with other colleagues, favouring an excellent work environment and good work relationships, always willing to give an efficient contribution and play an important role, and make the most to help meet and surpass the daily and highly demanding needs and challenges

Job-related skills

5 year experience working on Enterprise Services Application Operations/Support at a Data Center, in the Facilities sector (for the Portuguese Electricity Supplier), and the banking sector (for a Portuguese Bank).

Knowledge of application support for a transverse set of Middleware platforms (i.e. ETL Powercenter, MS Sharepoint, Oracle Fusion), and administration and batch scheduling using BMC Control-M.

Provide mentoring and assistance to other team members, provide technical expertise during system upgrades, deployments, and maintenance periods.


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