eu iphone monitor 31 july

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pricing £0-99 (8gb) £0-159 (16gb) stock and sales sales tbc phone is available people wait irritated for the new iphone stock ‘people calling hotlines but not getting any information’ thousands who paid for iphone still waiting for it ‘customers who bought iphone pay tariffs even without a phone’ high frustration over lack of iphone stock and information pricing 1-169 (8gb) 19-249 (16gb) stock and sales 20k phones delivered limited supply every week expecting stock end of sept growing frustration french desperate to get iphones, even when they have to find it elsewhere pricing 149-199 (8gb) 199-249 (16gb) stock and sales sales tbc limited supply every week expecting stock end of sept people are patient excitement and demand continue as people use iphone for themselves eu iphone monitor 31 july 08 iphone shortage reaches its peak ‘every retailer including orange website are having supply issues’ french willing to pay up to 800 on ebay for iphone 3g ‘just don’t want to wait until more stock comes in’ apple not making itself accountable for problems ‘apple down-playing problems of 20,000 mobileme users’ over a third of 1,000 available apps are games ‘challenges other mobile and games hardware companies’

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Page 1: Eu Iphone Monitor   31  July

pricing£0-99 (8gb)

£0-159 (16gb)

stock and salessales tbc

phone is available

people wait irritated for the new iphone stock‘people calling hotlines but not getting any information’

thousands who paid for iphone still waiting for it

‘customers who bought iphone pay tariffs even without a phone’

high frustration over lack of iphone stock and information

pricing€1-169 (8gb) €19-249 (16gb)

stock and sales20k phones delivered

limited supply every weekexpecting stock end of sept

growing frustration

french desperate to get iphones, even when they have to find it elsewhere

pricing€149-199 (8gb)€199-249 (16gb)

stock and salessales tbc

limited supply every weekexpecting stock end of sept

people are patient

excitement and demand continue as people use iphone for themselves

eu iphone monitor 31 july 08

iphone shortagereaches its peak

‘every retailer including orange website are having supply issues’

french willing to pay up to €800 on ebay for iphone 3g

‘just don’t want to wait until more stock comes in’

apple not making itself accountable for problems

‘apple down-playing problems of 20,000 mobileme users’

over a third of 1,000 available apps are games‘challenges other mobile and games hardware companies’

Page 2: Eu Iphone Monitor   31  July

90,000 iphones sold on first day of launch

‘sales due to distribution strategy, innovation & new apple stores’

mobile me still not working for some iphone users

‘apple seems to have no clue about crisis management’

iphone 3g pricing €49-199 (8gb)€99-269 (16gb)

stock and sales90k sold on launch day

limited supply every weeknew customers get priority

growing frustration

despite some complaints about carrier prices, buzz is still positive

iphone 3g starts new trend for mobile phones

expect other mobile makers to follow in iphones footsteps

no iphones available, no new stock until october‘customers attack apple for

underestimating iphone demand’

pricing€99 (8gb)

€199 (16gb)

stock and saleslimited supply every week still still queuing at flagship store

growing frustration

pricing $99-269(8gb)

$149-399(16gb)

stock and sales25k sold

limited supply every weekcarrier said 6-week wait

growing frustrationswiss are worried and starting to get annoyed about stock situation

huge demand continues, customers confused on when stock will be available

eu iphone monitor 31 july 08

‘spy factory’ unlocks first iphone in madrid

‘unlocked iphone allows apps, email and internet browsing’

customers complain about movistar customer service

‘more frustration created by lack of help with iphone problems’

Page 3: Eu Iphone Monitor   31  July

eu media monitor 31 july 08

16-34 adults; ABC1 adults

major spots during popular films and US dramas ; still searching for brand terms

26 july - 02 august

103k visits3.67% ctr

(launch - 27 july)

21 july - 27 july

top words - iphone, 3g iphone, iphone 3g

top group - brand

top copy -

iPhone 3G - Official Site3g internet, work email and mapswith GPS. Discover the iPhone 3G

launch date august 4th ; still searching for brand terms

highly visible in top popular programmes such as secret story ; still searching for brand terms

153k visits7.88% ctr

(launch - 27 july)

21 july - 27 july

top words - iphone, 3g iphone, i phone 3g

top group - brand

top copy -

What’s new? iPhone 3G3G Internet, really fast. Discoverthe new iPhone features

85k visits5.20% ctr

(launch - 27 july)

21 july - 27 july

top words - iphone, iphone 3g, email

top group - brand

top copy -

iPhone 3G - Official SitePhone, iPod & internet all in oneDiscover the new iPhone features

26 july - 02 august

no tv activity in germany this week

15-34 adults: AB adults150 trpseveryone

work friendlyunslow

160 trpseveryone

work friendlyunslow

Page 4: Eu Iphone Monitor   31  July

eu media monitor 31 july 08

airing in popular shows such as ghost whisperer ; brand term volumes suggest iphone well established

visible in highly popular football games ; business message is most popular

airing in popular series such as CSI and sex and the city ; tech savvy but also focused on business message

258k visits2.42% ctr

(launch - 27 july)

21 july - 27 july

top words - smartphone, iphone, apple

top group - brand

top copy -

Introducing iPhone 3G3G internet on your mobileDiscover iPhone 3G

105k visits8.93% ctr

(launch - 27 july)

21 july - 27 july

top words - iphone, 3g iphone, iphone

top group - brand

top copy -

The new iPhone 3GPush e-mail, calendar and contactsiPhone 3G, works great with work

43k visits5.68% ctr

(launch - 27 july)

21 july - 27 july

top words - iphone, mobile, apple

top group - brand

top copy -

iPhone 3G - Official SitePhone, iPod & internet all in oneDiscover the new iPhone features

26 july - 02 august

26 july - 02 august

26 july - 02 august

18-49 adults

16+ adults

18-49 adults

300 trpseveryone

work friendlyunslow

300 trpsforget

everyone

170 trpseveryone

work friendly