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Professional Services By Alan Ivory – VP Professional Services

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Page 1: etouches Professional Services Offerings for Clients

Professional Services

By Alan Ivory – VP Professional Services

Page 2: etouches Professional Services Offerings for Clients

Click to edit Master title styleProfessional Services

Why professional services?• Initiate the first set up with knowledge transfer• Specific training

Leverage expertise without impacting your bandwidth.

Make sure project execution is optimum and fast delivered

• Custom design ( eHome, eReg, eSocial, portal, newsletters, surveys..)

• Time

• Implementation, onboarding• Custom set up ( eSelect, eReg, eSocial, etc..)

Page 3: etouches Professional Services Offerings for Clients

Click to edit Master title styleProfessional Services: Our Offers

PREMIUM PACKAGE

STANDARD PACKAGEBASIC PACKAGE

CUSTOM PACKAGE

• Pre event communications pack• Event website pack• Automated registration system• Post event communications pack• Branded look and feel• Advanced custom web design &

development using CSS• Customized reporting

• Pre event communications pack• Automated registration system• Post event communications pack• Branded look and feel• Advanced custom web design • Customized reporting

• Automated registration system

• Branded look & feel• Customized reporting

• CSS / Java / Bootstrap Design• Online exhibitor manuals• Automated submission system• Email communications / EDMs• Mobile apps• Training• Much more!

Page 4: etouches Professional Services Offerings for Clients

Click to edit Master title styleProfessional Services: Our Offers

Execution is KEY

Page 5: etouches Professional Services Offerings for Clients

Click to edit Master title styleProfessional Services : Our Offers

give us your needs, we take care of itBEFORE AFTER

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EXAMPLES

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EXAMPLES: INVITATIONS

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EXAMPLES: EHOME PAGE

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EXAMPLES: EHOME PAGE

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COURSES

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Click to edit Master title styleProfessional Services : Training Courses

Onsite Training:

Online Training:

Client Onboarding:

A senior team member will provide single or multiple day onsite training. We work with our clients to determine what their specific training requirements are and then put the those aspects into practice over the duration of the onsite training.

A dedicated, private interactive web based training session. Client’s can complete one session or a series to achieve their desired outcome. The agenda of these sessions can be personalized based on the client’s specific requirements.

A senior and dedicated project manager leads the software implementation. Each milestone and touch point is coordinated with the client until sign off.

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Click to edit Master title styleProfessional Services : Training Courses

Training designed for your team

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INTEGRATION

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Click to edit Master title styleProfessional Services : Integrations

• 17 years experience with Customer Relationship Management (CRM) applications

• 45+ integration partners including MS Dynamics CRM

• Quickest, easiest and cheapest for integration

• Scribe is PCI level 1 compliant – same highest level of security as etouches – all data is secure

• Normally to pay a web developer to create integration just for your company can cost 10-15K

• etouches will manage the integration process and communication with scribe on your behalf

• Sync information from etouches to ClearView by using Client ID or email address

Page 16: etouches Professional Services Offerings for Clients

THANK YOU