etienne van rooyen cv (nov 2015)

Etienne van Rooyen CV 1 Page

“For over 14 years, I have

exceeded both my personal

and my professional IT

skills goals. I live to find

the solutions, discover

client’s needs, build the

relationship, implement

and close the proposal.

Once committed to a

project, there is nothing

that can stand in the way

of my success.”

Curriculum Vitae Etienne van Rooyen

“You are only limited by how you think, there

is nothing you cannot do if you put your mind

and passion to it” – E.S van Rooyen


PERSONAL DETAILS

Full ID Name : Etienne Samuel van Rooyen

Knows As : Etienne

Title : Mr.

Nationality : South African

ID Number : 750922 6039 082

Date of Birth : 22 September 1975

Race : White

Gender : Male

Age : 40

Marital Status : Single

Dependents : None

Language : Afrikaans & English (Fluent in both)

Drivers’ License : Code EB (Own transport)

Health : Excellent, non-smoker

Criminal Offences : None

Disability : None

Residential Area : 1428B Dickenson Street

Waverley

Pretoria, 0186

Contact Number : +27 82 557 4633 (Cell)

E-mail Address : [email protected]

Interest / Sport : Computers and Reservist Paramedic for

Tshwane Emergency Services - EMT

mailto:[email protected]


CAREER PROFILE

“I am a highly-motivated Technology / Infrastructure Manager with the drive to succeed. A

proven record of hitting and exceeding targets with more than 10 years’ experience in the

Information Technology (IT) field with the ability to manage and support a company’s IT

systems. Established and Managed SLA's between the Company, External Vendors,

Suppliers and Customers”

CAREER SUMMARY

I completed my B. Tech Computer Systems Information Technology Degree in June 1999 at the Tshwane University of Technology.

I attainted multiple Microsoft and other certifications from 1993 through to 2010

I started off my career at Naspers, as a part-time Support Technician – Left due to permanent employment offer

I joined Department of Communications in 2000 as a Support Technical. My skills expanded and I gained experience in the review of systems design, implementation and maintenance

I have an in-depth knowledge of multiple IT systems, Software Development Systems, Technical Architecture, Agile Software Development Practices e.g. SCRUM and have a good understanding of Testing Methodologies. These are just few of the functional competencies I have gained

I am currently in the market as I need growth in my career

CAREER ACHIEVEMENTS

Implementation of a KPI Infrastructure for Department of Communications

Upgrading of entire Department of Communications infrastructures from Windows NT to Windows Server 2003

Stabilization of Medscheme Medical Schemes Administrator site, and the consolidation of their Datacentres

Migration and merging of Siemens AG SAP Systems onto VMWare platforms

Migration of Siemens AG Systems onto new VMWare platform

Implementation and roll-out of multiple technologies for Managed Services Contracts:

Liberty Life – Common Front-End via Microsoft BizTalk Server

Department of Home Affairs – Symantec Anti-virus deployment nationwide (~8000 seat implementation)

Northerm Platinum Mines – VOIP Solution via Microsoft Communications Server

Deutsche Bank – Four way Clustered Microsoft SQL Server Implementation

Clover – three way Clustered Microsoft SQL Server Implementation

APPROACH TO BUSINESS ACTIVITIES AND DECISIONS

While working as Support Technician, the quality, commitment and passion resulted in an early promotion motivated by Senior Management

I was part of the Skills Retention program within Siemens AG. This was the result of working closely with Siemens AG and building good relationships. This positive approach assisted in gaining an understanding of all the functional systems and the specific systems / solutions provided to Siemens’s Managed Contracts

Due to my knowledge of the systems multiple vendors involved me with their systems design teams compiling solutions as per clients business requirements

I was involved in training new graduates joining the team

CAREER OBJECTIVES

My ideal position is to lead in strategic Architectural Solutions and Designs

My ideal responsibilities is to consult and manage a team of IT professionals

The ultimate goals in my career is to direct, lead and guide an organization to achieve more, become more and do more using best of brand solutions and implementations


SECONDARY EDUCATION

High School : Tom Naude Technical High School

Highest Standard Passed : Matric

Year Completed : 1993

TERTIARY EDUCATION

Institution : Tshwane University of Technology

Qualification : Engineering Degree – Computer Systems

Period : 1995 - 1999

Subjects : Hardware

Software

Networking

Basic Engineering

Institution : Pietersburg Technical College

Qualification : Technical Diploma – Electrical Engineering (N6 Level)

Date : 1994

Status : Completed

MICROSOFT CERTIFICATIONS

MICROSOFT CERTIFICATION ID 1303182

ACTIVE CERTIFICATIONS

Microsoft® Certified Solutions Associate (MCSA) NUMBER VERSION DATE

D991-4657 Windows 7 0/16/2012

D712-4366 Windows Server 2008 04/16/2012

Microsoft® Certified IT Professional (MCITP)

A168-5652 Enterprise Desktop Administrator on Windows 7 07/05/2010

A168-5653 Enterprise Desktop Support Technician on Windows 7 07/05/2010

A168-5648 Database Administrator 2008 02/15/2010

A405-7109 Database Administrator on SQL Server 2005 06/01/2009

A168-5642 Enterprise Project Management with Microsoft Office Project Server 2007

12/11/2008

A168-5643 Server Administrator on Windows Server 2008 12/04/2008

A405-7110 Business Intelligence Developer on SQL Server 2005 11/21/2008

A168-5607 Enterprise Support Technician on Windows Vista 10/31/2008

A168-5608 Consumer Support Technician on Windows Vista 10/27/2008

A168-5644 Enterprise Administrator on Windows Server 2008 10/03/2008

A168-5606 Enterprise Messaging Administrator on Exchange 2007 08/25/2008

Microsoft® Certified Technology Specialist (MCTS)

A168-5651 Windows 7, Configuration 07/05/2010

A168-5649 SQL Server 2008, Implementation and Maintenance 02/15/2010

A168-5604 Microsoft Office Communications Server 2007, Configuration 01/29/2010

A168-5616 Windows Server 2003 Hosting, Configuration and Management 01/25/2010

A168-5598 Microsoft Windows Mobile 5.0, Configuration Implementing and Managing

01/22/2010

A168-5597 Microsoft Windows Mobile 5.0 Applications 01/18/2010

A168-5602 Visual Studio 2005 Team Foundation Server 10/30/2009


A168-5605 Microsoft System Center Operations Manager 2007, Configuration 10/26/2009

A168-5601 Business Desktop Deployment 09/07/2009

A168-5596 SQL Server 2005 06/01/2009

A168-5637 Microsoft Office Project Server 2007, Managing Projects 11/24/2008

A168-5599 Microsoft SQL Server 2005, Business Intelligence Development 11/21/2008

A168-5636 Microsoft Office Project 2007, Managing Projects 11/17/2008

A168-5600 Microsoft Windows Vista, Configuration 09/29/2008

A168-5641 Microsoft System Center Configuration Manager 2007, Configuration 09/26/2008

A168-5640 Windows Server 2008 Applications Infrastructure, Configuration 09/12/2008

A168-5639 Windows Server 2008 Network Infrastructure, Configuration 09/08/2008

A168-5638 Windows Server 2008 Active Directory, Configuration(*Charter) 09/01/2008

A168-5603 Microsoft Exchange Server 2007, Configuration 08/11/2008

Microsoft Certified Systems Administrator (MCSA)

A405-7086 Security on Windows Server 2003 08/11/2009

A405-7099 Messaging on Windows Server 2003 10/25/2004

A405-7087 Windows Server 2003 10/04/2004

Microsoft Certified Systems Engineer (MCSE)

A405-7089 Security on Windows Server 2003 08/17/2009

A405-7090 Windows Server 2003 03/11/2008

LEGACY MICROSOFT CERTIFICATIONS

Microsoft Certified Systems Administrator (MCSA)

A405-7098 Messaging on Windows 2000 09/05/2003

A405-7081 Windows 2000 12/17/2002

Microsoft Certified Systems Engineer (MCSE)

A408-7088 Security on Windows 2000 08/17/2009

A405-7075 Windows 2000 04/26/2002

A405-7064 Windows NT 4.0 04/23/1999

Microsoft Certified Professional (MCP)

A405-7070 Microsoft Certified Professional + Internet 04/19/1999

A405-7065 Microsoft Certified Professional 03/24/1999

COURSES

Course Institute Date

VMware vSphere 4 Certified Professional Torque-IT 2010

CCNA & CCNP (partial) Torque-IT 2006

ABAP Programming Van Zyl & Pritchard 2004

PKI Infrastructure Design & Installation Datacentrix 2002

Biometrics Systems Datacentrix 2002


INFRASTRUCTURE SKILLS LIST

Operational Legend Level Legend Date Legend

M= Maintenance 1=Training Only Year last used

C=Configuration 2=Limited Practical Exp. Current

S=Support 3=Thorough Practical Exp.

I=Implementation 4=Extensive Exp.

F=Facilitator 5=Specialist Skills

T=Training

Operating Systems

Operational Exp. (M/C/S/I/F/T)

Level Years Date last used

AS400 T 2 3 2000

CICS 1 1

Dos T, F, I, S, C, M 5 15 2015

Lantastic 1 1

Linux I 3 8 2015

MS DOS T, F, I, S, C, M 5 15 2015

MS IIS Server T, F, I, S, C, M 5 15 2015

MS Proxy T, F, I, S, C, M 5 15 2015

MS Exchange 2000 T, F, I, S, C, M 5 15 2015

MS ISA Server T, F, I, S, C, M 5 15 2015

MS SQL Server T, F, I, S, C, M 5 15 2015

MS SMS Server T, F, I, S, C, M 5 15 2015

MS SharePoint Portal Server T, F, I, S, C, M 5 15 2015

MS SNA Server T, F, I, S, C, M 5 15 2015

Novell T, F, I, S, C, M 5 15 2015

Novell Clients for Windows T, F, I, S, C, M 5 15 2015

Novell GroupWise T, F, I, S, C, M 2 2 2001

Novell Intranet Ware T, F, I, S, C, M 2 2 2001

Novell Netware (Specify Version) T, F, I, S, C, M 2 2 2001

OS2 M 2 2 2001

Unix T 5 15 2015

VM T, F, I, S, C, M 5 15 2015

VSAM M 1 1

Windows NT Server T, F, I, S, C, M 5 15 2015

Windows NT Workstation T, F, I, S, C, M 5 15 2015

Windows 2000 Professional T, F, I, S, C, M 5 15 2015

Windows 2000 Advance T, F, I, S, C, M 5 15 2015

Windows 95/98 T, F, I, S, C, M 5 15 2015

Windows ME T, F, I, S, C, M 5 15 2015

Windows XP T, F, I, S, C, M 5 15 2015

Hardware Operational Exp.

(M/C/S/I/T) Level Years Date last used

3D Accelerators T, F, I, S, C, M 5 15 2015

Back up Drivers T, F, I, S, C, M 5 15 2015

Bridges T, F, I, S, C, M 5 15 2015

Cabling (Specify) T, F, I, S, C, M 5 15 2015

CD Rom T, F, I, S, C, M 5 15 2015

CD Writers T, F, I, S, C, M 5 15 2015

Digital Cameras T, F, I, S, C, M 5 15 2015


DVD ROMs T, F, I, S, C, M 5 15 2015

Ethernet T, F, I, S, C, M 5 15 2015

Fax/Modems T, F, I, S, C, M 5 15 2015

Hard Drives (Specify SCSI etc.) T, F, I, S, C, M 5 15 2015

Hubs T, F, I, S, C, M 5 15 2015

Internet T, F, I, S, C, M 5 15 2015

Intranet T, F, I, S, C, M 5 15 2015

IPX/SPX T, F, I, S, C, M 5 15 2015

ISDN T, F, I, S, C, M 5 15 2015

Mail Servers T, F, I, S, C, M 5 15 2015

Net Bios T, F, I, S, C, M 5 15 2015

Network Adaptors T, F, I, S, C, M 5 15 2015

Network Cards T, F, I, S, C, M 5 15 2015

Network Printers T, F, I, S, C, M 5 15 2015

Notebooks T, F, I, S, C, M 5 15 2015

P/C's T, F, I, S, C, M 5 15 2015

Palmtops T, F, I, S, C, M 5 15 2015

Racal Voice Recorder T, F, I, S, C, M 5 15 2015

Routers T, F, I, S, C, M 5 15 2015

Stand-alone Printers T, F, I, S, C, M 5 15 2015

SNMP/SMTP T, F, I, S, C, M 5 15 2015

Sound Cards T, F, I, S, C, M 5 15 2015

Switches T, F, I, S, C, M 5 15 2015

TCP/IP T, F, I, S, C, M 5 15 2015

Touch Screens T, F, I, S, C, M 5 15 2015

UPS/Power Surge Products T, F, I, S, C, M 5 15 2015

UTP T, F, I, S, C, M 5 15 2015

Packages Operational Exp.


ARS Remedy T, F, I, S, C, M 5 15 2015

Corel Office 8 T, F, I, S, C, M 5 15 2015

F Secure T, F, I, S, C, M 5 15 2015

Internet Explorer T, F, I, S, C, M 5 15 2015

Mc Cafee Anti-Virus T, F, I, S, C, M 5 15 2015

MS Office 2000 T, F, I, S, C, M 5 15 2015

MS Office 97 T, F, I, S, C, M 5 15 2015

MS Office XP T, F, I, S, C, M 5 15 2015

MS Project T, F, I, S, C, M 5 15 2015

Norton Anti-Virus T, F, I, S, C, M 5 15 2015

Outlook T, F, I, S, C, M 5 15 2015

Outlook Express T, F, I, S, C, M 5 15 2015

Pastel T, F, I, S, C, M 5 15 2015

Right Fax T, F, I, S, C, M 5 15 2015

Database/RDBMS Operational Exp.


Access T, F, I, S, C, M 5 15 2015

MS SQL Server T, F, I, S, C, M 5 15 2015

Oracle (Specify Version) T, F, I, S, C, M 5 15 2015

Positions/Functions Level Years Date last used

Call Centre Manager T, F, I, S, C, M 5 15 2015

Call Centre Operator T, F, I, S, C, M 5 15 2015

Desktop Support T, F, I, S, C, M 5 15 2015

First Level Support T, F, I, S, C, M 5 15 2015


Second Level Support T, F, I, S, C, M 5 15 2015

Helpdesk Operator T, F, I, S, C, M 5 15 2015

IT Manager T, F, I, S, C, M 5 15 2015

Network Administrator T, F, I, S, C, M 5 15 2015

Network Designer T, F, I, S, C, M 5 15 2015

Network Engineer T, F, I, S, C, M 5 15 2015

Network Manager T, F, I, S, C, M 5 15 2015

Network Technician T, F, I, S, C, M 5 15 2015

Operations Manager T, F, I, S, C, M 5 15 2015

PC Technician T, F, I, S, C, M 5 15 2015

Pre Sales Consultant T, F, I, S, C, M 5 15 2015

Project Leader T, F, I, S, C, M 5 15 2015

Project Manager T, F, I, S, C, M 5 15 2015

Sales (Specify) T, F, I, S, C, M 5 15 2015

Supervisor (Specify) T, F, I, S, C, M 5 15 2015

Pre-Sales Consultant T, F, I, S, C, M 5 15 2015

CAREER CRONOLOGY

Organisation Designation Duration

Amdocs (Telkom Mobile Network) Technology / Infrastructure

Manager

Dec 2010 – Current

5 Years

Siemens Southern Africa Senior Technical Architect Jul 2008 – Nov 2010

2 Years & 5 Months

iSolve Business Solutions Enterprise Consultant Sep 2007 – Jun 2008

10 Months

Siemens South Africa Senior Systems Engineer Nov 2004 – Aug 2007

2 Years & 10 Months

Department of Communications Systems Engineer and Server/

Desktop Support

Jun 2000 – Oct 2004

4 Years & 5 Months

Naspers (Newspaper Publisher) Desktop Engineer –

(Part Time)

Jan 1999 – Dec 2000

2 Years


CAREER HISTORY

Organisation : Amdocs Limited (Telkom Mobile Network)

Designation : Technology / Infrastructure Manager

Duration : December 2010 - Current

RESPONSIBILITIES

Responsible for the support of all Billing Applications and ensure Production Availability, Performance and Stability 7 x 24 according to the Accounts Standards and SLAs

Manage a team of approximately 10 Technical Experts

Detect and solve Cross Infrastructure/IT issues with new/creative solutions

Identify and initiate Infrastructure/IT activities with development teams, vendors and the customer

Design and facilitate the expansion and improvement of the applications and monitoring infrastructure in areas required, taking into consideration business requirements, processes, event correlation and integration of third party applications

Directs multiple concurrent projects of varying sizes ensuring all are delivered on-time, on-budget

Ensures the team is following SDLC Best Practices and producing designs and implementation plans for new projects and production issues

Work with the Application Development Lead to ensure production issues are resolved in a timely manner and status is reported on a regular basis to the Executive Management Team

Review, analyze and evaluate Business Requirements with the application development teams for upcoming projects moving to the Functional Requirements Phase to ensure adequate resource capacity. Propose Technical Architecture Solutions

Work closely with the Delivery Teams to ensure Systems Solutions and Integrated Designs meet the Business Requirements and ensure on-going communication with CDM and CBE is maintained throughout the Project Lifecycle

Directs a team of high level Technical Experts (Varies with project between 5 – 12)

Act as an escalation point within the Region for Service Management related issues – working with the respective Operational Managers and Application Managers to assign ownership and provide resolution

Lead and contribute to developing Regional / Global Service Improvement, Deployment Strategies and Plans

Develop and drive Service Improvement and Procedural Improvements and Enhancements (projects)

Manage all escalations between Client and Vendor Management

Manage a team of Management Staff within the Region, comprising of Regional Service Improvement Managers and other Service Improvement Management roles, who lead the Regional Management and Deployment of the Service Improvements

Attend Account, Customer, Service and Global Service Improvement Manager meetings as required

Develop and articulate overall Strategies for Service Improvement Management and Deployment within the Region, including Functional, Service Improvement and Account View

Directs the development of staff, hiring of new staff, Performance Reviews and also establish Career and Training Development Plans to support enhanced individual performance and succession planning

Responsible for Infra Budgets and approval of related expenses following Company Standards and Policies

Provide the team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing solutions to challenges

Active member of cross functional GSSi Directors Group - meeting to co-ordinate plan/prioritize projects and release schedules

Regularly communicate project status, plans, issues and concerns, and constraints

REASON FOR BEING IN THE MARKET

Need more control to ensure that all projects implemented, operates successfully


Organisation : Siemens Southern Africa Ltd

Designation : Senior Technical Architect

Duration : July 2008 – November 2010

RESPONSIBILITIES Identifying the organisation's needs

Breaking down large scale projects into manageable chunks

Working out which IT Products to use Based on Cost Benefit Analysis and Research

Agree plans with the client

Explain to Designers and Developers what is required and overseeing the progress

Producing documents that monitor progress and ensure the quality of the project

Advise the client on managing future IT needs

Provide Technical Leadership for developing and maintaining the Enterprise Information Architecture

Develop, maintain and update the Corporate Data/Information Model and Information Flows within systems

Work in collaboration with Project Data Modellers who are responsible for developing data models that support transaction processing (structured data) and/or Information Management and Delivery (semi-structured and unstructured)

Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the Business Support Teams

Ensure systems alignment with the Information Lifecycle

Maintain a library of the Enterprise Information Models (i.e., Information Models, Information Flows, Data Dictionaries, etc.) and develop/enforce the Change Control Process for the Enterprise Information Architecture artefacts

Create and maintain Information Modelling Approach, monitor and enforce compliance of Information Standards to minimize redundancies and enhance information quality

Coordinate information/data changes that occur as part of new development, maintenance and enhancements to ensure consistency with the Corporate Information/Data Model

Create processes for capturing and defining Information/Data, Standards, Modelling Meta Models and Documentation

Provide Information Administration Guidelines and Standards for Business Requirements Analysis and Enterprise Modelling

Coordinate with Development Teams and DBAs to ensure creation of physical database and an optimal implementation of the Data Models/Database Design

Provide Strategic Planning and Implementation support for Information Management.

Lead the development and maintenance of Information Management Standards and Conventions (e.g., naming Standards, Information Architecture Gates in the IT development projects, etc.)

Mainstream the Enterprise Information Architecture Process Standards and Good Practices for Information-Centric Development Processes into the Systems Development Life Cycle

Establish procedures to enable tracking and enforcement of Information Standards. In collaboration with the Information Integration Team, define, develop, maintain, and communicate Information Exchange Standards that will be used by downstream systems

Serve as a central point of contact for Enterprise Information Architecture issues

Provide detailed Impact Analysis Assessment for Enterprise Information Architecture components

Collaborate with other IT Groups to institutionalize Information Management Policy, Standards and project related Architectural Deliverables

Develop and evangelize Enterprise Information Architecture and Transformation Plan

Communicate with Project Teams and other Stakeholders to keep them apprised of Enterprise Information Architecture status and relevant issues of interest to clients and their business areas

Align Enterprise Information Architecture efforts with other Enterprise Architecture/ Information Management counterparts to ensure overall alignment of Architecture components

Participate Enterprise-Level Information Technology Roadmap Planning and Information Technology Governance activities in general

Actively follow-up on audit recommendations related to Enterprise Information Architecture and provide roadmap for implementation

REASON FOR LEAVING

Amdocs head-hunted him


Organisation : iSolve Business Solutions (Pty) Ltd

Designation : Enterprise Consultant

Duration : September 2007 – June 2008 Last quarter of 2007 I was offered the position of an Enterprise Consultant at iSolve Business Solutions (Pty) Ltd specializing in consulting for iSolve and on behalf of Microsoft for Corporate Companies making use of the full range and suite of Microsoft’s Enterprise Software and Solutions.

RESPONSIBILITIES

Consulting on full range of Microsoft’s Product Suite, involving Installation, Configuration and Maintenance

Product and Service Development

Quality Assurance on delivered products

Training of all Junior Staff

Pipeline development on staying in-line with AD, Microsoft Exchange related technologies for possible migration scenarios

Defined solutions designed to reduced TCO for customers

Technical Proposals for Technical Components on Tenders and Proposals

Documentation on processes

Presentations on all forms of Technical Content for Management within areas of responsibility

Convert Customer Requirements into solutions

REASON FOR LEAVING

Offered a Technical Architect position by Siemens

Organisation : Siemens South Africa

Designation : Senior Systems Engineer

Duration : November 2004 – August 2007 In 2004 I was headhunted by SIEMENS South Africa and reported to the IT Infrastructure Operations Manager – Specializing in Networking Technologies, Windows Active Directory; Exchange 5.5 /2000 and 2003. Responsible for all forms of design, POC’s, implementation, training and support of all new technologies.

RESPONSIBILITIES

High-level Network Design and Implementation

Network Management and Monitoring, including applications like MRTG, Netflow

Advanced understanding of all layers of the TCP/IP protocol stack

Being the final Tier of investigating and troubleshooting critical problems

Evaluation and Deployment of new technologies and solutions, based on Customer Requirements

Strong ability to identify and analyse a requirement and design/implement the best solution

Good working knowledge and support of connectivity types (fibre, wireless, Ethernet, Diginet, broadband, CHE1, PRI etc.)

Excellent understanding of Internet Related Technologies such as mail, web, DNS, P2P

Excellent hardware knowledge Layer 2, 3, 4, and layer 7 devices

Excellent networking skills – Cisco based (LAN, WAN, dial, network security, bandwidth management, NAT, access control lists, traffic policies, routing, etc.)

Working experience of QOS measures, including Queuing; Rate-Limiting; Traffic Policies; NBAR

Good working knowledge of Network Security (IPSEC, Authentication types, Encryption Types, Radius)

Excellent working knowledge of VPN Services – (MPLS, GRE, and IPSEC) and associated encryption types

Good working knowledge of Management and Authentication Systems, Cisco works and Radius & Tacacs


Excellent knowledge of Routing/Tunnelling Protocols and Switching Technologies, (OSPF, BGP, BGP-MPLS, VOIP, VTP, Spanning Tree, L2TP, PPTP, EIGRP)

High-level problem resolution

Ensure that services provided are of the highest possible standards

Evaluate (documenting when required) new equipment/technologies

Develop and maintain the Policies and Strategies for IP address allocation

Liaise with external Vendors, Suppliers and Customers on technical issues

Established and managed SLA's between the Company, external Vendors, Suppliers and Customers

Compile/generate Network, Systems and Service Orientated Statistics as required

In-depth understanding of DBMS’s, Database Modelling, SQL, and tools to manipulate data required

Ability to reconcile/review the Logical and Physical Data Models

Ability to develop and be accountable for the Conceptual and Logical Data Models

Ability to determine the Data Conversion Process

Experience using Word Processing Software; Spreadsheet Software; Database Software, Contact Management Systems and other Software Tools

A self-driven approach that takes responsibility for deliverables, ensuring their accuracy and completeness, with minimal direction required

Knowledge of UML and Service-Oriented Architectures

Team leadership

Analysing Business Processes and develop System Requirements for Application Development Team(s)

Introduction of new technologies to Departments though new products and services from Telecommunications

Do Proof of Concepts on Telecoms Technologies and validate the Business Viability to Organization, Planning, Design and Engineering of Telecommunications Applications and Architectures to integrate with existing data networks

To ensure that systems adhere and comply with all relevant Policies and Procedures from all recognized bodies both locally and internationally

Develop an in-depth understanding of the Business Processes

Modify systems to improve production or work flow

Expanding systems to serve new purposes

Deliver well-documented systems and Requirement Specification documents.

Produce Functional Specification documents

Produce Functional Test and QA documentation

Produce Standard Process Model representations (UML / Use Case Modelling)

Prepare charts and diagrams that constitute a representation of system being modelled

Provide recommendations about selection of new equipment or Software Packages

Interview Users/Suppliers to identify ways of improving business efficiencies

Understand underlying Data-Elements with a view to recommending ways of mining the data to produce information supporting business decision making

Produce Use-Case Documentation to describe System Functionality required

Implementation of all Microsoft technologies, e.g. Microsoft MOM 2005, SharePoint Server, Windows Software Update Services, etc.

REASON FOR LEAVING

Offered the position of an Enterprise Consultant at iSolve Business Solutions


Organisation : Department of Communications

Designation : Systems Engineer and Server/ Desktop Support

Duration : June 2000 – October 2004 500 Employees - National

Reporting to Director General - managed and provided all aspects of support from Conceptual Design to Physical Implementation of ICT (Information and Communication Technology) projects.

Within one year of working in the IT Department and being involved on several IT projects, I was promoted to a Systems Engineer and made to oversee all aspects of New Technology Design and Implementation, both on OS/ Server level and the Networking level. Here I gained extensive knowledge and experience in Networking Technologies and Microsoft’s Technologies and other well-known suppliers, VERITAS, Trend Micro, Symantec, HP Open View, IBM Technologies, HP Technologies, Dell Technologies and many others

KEY PROJECT DESIGNED & IMPLEMENTED – 4 YEAR PERIOD

A migration from Windows NT4.0 to Windows 2003 for 500 Users / Desktops and 30 Production Servers, this included a full Router and Switch(s) hardware refresh as well as CISCO IO upgrades

This is an organization that provides ICT Infrastructure Service(s) for Local and National Government, as well as the Private Sector

A secure DMZ was designed to allow for public access to Statistical Information

This secure environment was also part of my design, and was the Public Interface into the organization; this is controlled via complex array of NetScreen Firewalls for access both internally and externally for access to enable Table Updates into a SQL database for client requests

The current in-house design and support for the migration included a full AD lockdown on Desktops/Servers/Applications/User Accounts and all applications were fully automated with a combination of SMS, monitoring using MOM2005 and GFI products

New server consolidation for hardware refresh, most Production Systems were replaced by HP Proliant Blade Servers, and all Exchange Servers were clustered as well as SQL Servers for redundancy

Old networking hardware was also replaced by new CISCO devices, which allowed us a full VoIP to the desktop and all Remote Branches

This is a continual project, and as new technologies arise and are required it is scoped and once the budget is made available, a project is launched

I was also responsible for making recommendations on improving the effectiveness of systems, be it new Software Applications/Technologies, reducing the TCO

All of the above also included Networking Technologies, mainly CISCO PIX, CATALYST Switches, Net Screen Firewall's

All existing telephony technologies were being refreshed and replaced with IP Telephony Systems. This was to reduce the company’s high costs of fixed dialling

REASON FOR LEAVING

Head hunted by Siemens SA

Organisation : Naspers – Newspaper Publisher

Designation : Desktop Engineer – Part Time

Duration : January 1999 – December 2000 Reporting to Regional Manager IT – Managed Systems and provided IT support.

1000 Employees

MAIN RESPONSIBILITIES

Plan, perform and/or control Network Expansion, Configuration Changes and Upgrades

Ensured stability of existing Operations and Services

Ensured accuracy and integrity of systems and databases


Ensure Systems and Database Integration to other applications

Ensure that projects and services are delivered on time and within specification(s)

Implementation of a centralized monitoring and optimization of Internet Networks and Services

REASON FOR LEAVING

Started full-time employment at Department of Communications

REFERENCES

Name Contact Details Designation/Relation Organisation

Eugene Bosch +27 82 876 7464 SAP Business Engineer Sappi

Donovan Holmes +27 83 635 4582 EOH Network Manager EOH

etienne van rooyen cv (nov 2015)

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