ethics infosys touhid

8/3/2019 Ethics INFOSYS Touhid

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Presentation onInfosys Technologies

MBA - 515 (Sec-02)

Presented For:DR. S. N. HUDA

Presented By:

Md. Touhidur Rahman MiadID # 0915002


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Powered

by Intellect

Driven By

Values

Motto

ofINFOSYS

&


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Powered byIntellect

Driven by

Values

Infosys would focus oncustomer-centricity,meeting shareholderexpectations andbuilding a multiculturalworkforce- a seamlesslyintegrated team oftalented, globalprofessionals.

Infosys is an ethicalorganization whose valuesystem ensures fairness,honesty, transparency,

and courtesy to all itsstakeholders.


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Infosys Technologies Established in 1981 by N.R.

Narayana Murthy and six of his colleagues with Rs10,000.

Infosys has grown to a US$ 4.6 billion IT servicesand consulting company.

Indias most popular and best managed IT

company with its global headquarters atBengaluru.

It has a global presence of 65 sales offices and 63software development centers in more than 16countries. It has more than 100,000 employees.

Its Services include business consulting, custom

software development, maintenance and re-engineering services, system integration andbusiness process outsourcing.


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Q # 1: What are the factors that have contributed toInfosys remaining Indias most admired company?

Infosys has voted Indias Most AdmiredCompany in Economic Times in 2000.

It was voted Indias best managedcompany for six years in a row, between1996 and 2001 by the Asia Money poll.

The business World-IMRB Survey rankedInfosys number one among the mostrespected companies in India, in 2001.


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Infosys has won the prestigious GlobalMost-Admired knowledge Enterprises(MAKE) Award, for 2004. .

It was ranked Indias most AdmiredCompany in The Wall Street Journal Asia200, a listing ofAsias leading companies in2010.

Infosys has got all these recognitionsbecause it strives to be the best companyboth commercially and ethically not only inIndia but also globally.

Q # 1 (Continues..)


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CustomerDelight

Leadershipby

Example

Integrityand

Transparency

Fairness

Pursuit ofExcellence

C-Life

Q # 1 (Continues..)


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Q # 1 (Continues..)

CustomerDelight

A commitmentto surpassingcustomerexpectations.

Leadership byExample

A commitmentto set standardsin the businessand transactions

To be anexemplar forthe industry andtheir own times

Integrity andTransparency

A commitmentto be ethical,sincere andopen in theirdealings

Fairness

A commitmentto be objective

and transaction-oriented,thereby earningtrust andrespect.

Pursuit ofExcellence

A commitmentto striverelentlessly, toconstantlyimprovethemselves,their teams,services andproducts so as

to become thebest.


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Q # 1 (Continues..)

Infosys has set standards in everybusiness activity- best campus, best

working environment, best employer,

most transparent dealings, highest

quality standards as well as the

highest ethical standards.

Infosys attributes its success to

investing heavily in its employees,

leading the market by focusing on

cutting-edge technologies andapplying strict ethical business

practices.


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Q # 1 (Continues..)

Replacing

obsoletetechnologyregularly toremain atthe cuttingedge.

Diversifyingincome sourcesto minimizerisk of revenue,that is, setting

limit tocontributesfrom oneclient, onetechnology andone industry.

Complying with

accountingstandardsensuringstrictestadherence tocorporategovernance.

Givingemployees aworld classenvironment to

work and learn.

Emphasizingconstantly onquality bybenchmarkingagainst the bestprocesses inthe world.

All of these factors havecontributed to InfosysTechnologies remainingIndias most admiredcompany.


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Q # 2: One of the factors that have helped Infosys achieved an unparalleledsuccess in its business is that it has focused on a people centric businessenterprise. Do you agree? Substantiate your answer.

Infosys excels in people management. The intense focus on

people and their skills has increased over the years. Infosysfocus on people is a natural corollary of its growing business,

which is a quality that often distinguishes it from other

competitors in the IT services sector.

As Infosys seeks to transform itself into global enterprise, it

has learnt that its employees have to be the best in the globe.While the selection is strict, in 2003-2004, it recruited 10,000people from over a million applicants; training will keep it

ahead of the increasing competition.


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Infosys faces challenges of

educating and orienting a

large number of employees

Ensuring that the Infosys

way, a process-driven way of

working, does not change,and extracting knowledge

from all the projects.

The company has addressed thesechallenges through what it terms

Pride (Process Repository @

Infosys for Driving Excellence).

It is an online resource thatsegues into the companys

knowledge management system

termed Kshop (Knowledge Shop)

at one end and the actual

development environment at

another.

Q # 2 (Continues..)


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Q # 2 (Continues..)

Infosys is investing heavily inits employees. It is givingemployees a world- classenvironment to work andlearn.

The company is providingemployees a high quality oflife and wealth creationopportunities.

It is looking at potentialemployees ability to learn

and assimilate technical

knowledge and skills

Infosys highly skilledemployees enable it toprovide world class productsand services to its customers.

So Infosys success in thehighly competitive ITindustry heavily lies in itspeople-centric approach.


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Q # 3: To what extent do you think the success of Infosys can be attributed tothe unwavering commitment to the ethical trilogy of business ethics,corporate governance and corporate social responsibility?

Infosysbusiness

activities areanchored inthree pillars

BusinessEthics

CorporateGovernance

CorporateSocial

Responsibility


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Q # 3 (Continues..)

Business Ethics

Infosys Technologies has

disclosed a Code of Ethics for

its finance professionals and a

whistleblowers policy to

encourage and protect

employees, willing to share

information on frauds, butwho choose to remain

anonymous.

The Code of Business

Conduct and Ethics helps thecompany ensure compliance

with legal requirements and

the companys standard of

business conduct. The code

deals with aspects ofemployees responsibilities to

the company and its

stockholders.


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Q # 3 (Continues..)

Business Ethics

The whistleblowers policy

encourage employees toreport questionable

accounting matters, any

reporting of fraudulent

financial information or any

conduct that results in aviolation of law by Infosys, to

the management even if it is

on an anonymous basis.

In terms of ethical behavior,Infosys has an unwavering

commitment to best global

practices and has been

driven by its vision to

become a global player. It

was one of the first Indian

public companies to adopt

voluntarily the US GAAP.


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Q # 3 (Continues..)

Corporate Governance

Infosys has become a large publiccompany that conforms tointernationally benchmarkedstandards of corporategovernance.

Infosys has been rated highly inseveral corporate governancereports, including one by the

rating agency CLSA, which hasgiven it a high CG Star grade.


Infosys has set new and effectivestandards in communicating withshareholders, stock exchange andthe general public.

Its annual report is said to be atrend-setter with respect to thedisclosure norms evidenced bythe complete length and detail of

the report.


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Q # 3 (Continues..)


Infosys pursues a value-basedmanagement methodologywherein it measures thecompanys performance on thebasis of various tools andtechniques

such as brand value, economicvalue added, balance sheet,

human resources accounting andvalue added statements.


It continuously strives to improveitself on all these parameters.

Infosys fundamental objective ofcorporate governance is theenhancement of long termshareholder value while, at thesame time, protecting the

interests of other stakeholders.


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Q # 3 (Continues..)

Corporate SocialResponsibility

If wealth creation for the

benefit of shareholders is anobjective of corporategovernance,

social concern to protect theinterests of all stakeholdersand the society at large is alsoto be given due importance.


Infosys balances wealth andwelfare strategically.

A core value of Infosys is astrong sense of socialresponsibility and commitmentto help people and community.


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Q # 3 (Continues..)


Infosys established the Infosys

Foundation with the philosophy It isbetter to light the candle than remainin darkness.

This foundation founded to furtherthe companys commitment to socialcauses, to aid poor and thedisadvantaged people. One percent ofInfosyss profit after tax is donated to

the foundation every year.


The foundation focuses on enhancing

the living conditions of the ruralpopulation, healthcare for poor,education and promotion of Indianarts and culture.

Infosys also instituted InfosysFellowship Programme to promoteexcellence in education and offeredfunds for PhD programmes incomputer science, management, lawand accounting.


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Thank

You

ethics infosys touhid

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