eternus dx80 s2, dx90 s2, dx410 s2 and dx440 s2 · 2011-09-22 · initialize bud all firmware...
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ETERNUSDX80 S2, DX90 S2,DX410 S2 and DX440 S2
Support and Maintenance
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 Copyright Fujitsu Technology Solutions, Release August 20110
Content
Maintenance Utilities Maintenance Operations Log and Dump Management System Utilities for User "root" System Utilities for User "f.ce"
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 Copyright Fujitsu Technology Solutions, Release August 20111
Maintenance Utilities
Overview Screens / Device Status Screens Preventive Maintenance Force Disable / Force Enable Locator LED Hot Spare Definition RAID Group Administration / RAID Group Recovering Volume Administration
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 Copyright Fujitsu Technology Solutions, Release August 20112
Copyright Fujitsu Technology Solutions, Release August 2011
Overview ScreenThis screen appears directly after login to the ETERNUS
DX S2 systems Status of the hardware components General system information Global information about RAID Group, Thin Provisioning and
Snap Data Pool
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 3
Copyright Fujitsu Technology Solutions, Release August 2011
System InformationTop menu Component Shows details and status information of the ETERNUS DX Selected objects listed under the column "Category" show information
for the following components• Controller Enclosure and its CMs and CAs• Drive Enclosure and its IOMs• Disks
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 4
Copyright Fujitsu Technology Solutions, Release August 2011
Enclosures and Disks OverviewFollowing tasks are available in the Action column Preventive Maintenance Force Disable, Force Enable Remove Disk Drive
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 5
Copyright Fujitsu Technology Solutions, Release August 2011
Preventive MaintenanceDetach and replace active components showing early signs of
a failure
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 6
Copyright Fujitsu Technology Solutions, Release August 2011
Force DisableDisable components forcibly A degraded sense information is notified and sent to the server
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 7
Copyright Fujitsu Technology Solutions, Release August 2011
Force EnableForcibly enable a component that was earlier removed from
the system
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 8
Copyright Fujitsu Technology Solutions, Release August 2011
Locator LEDControls the Identify LEDs on the Operator Panel and on the
CM of the Controller Enclosure "turn on" (blinking) or "turn off"
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 9
Copyright Fujitsu Technology Solutions, Release August 2011
Hot Spare DefinitionAssign or Release Global Hot Spare Disks Defined for all RAID Groups of the entire ETERNUS DX S2 system
Assign or Release Dedicated Hot Spare Disks Defined for one selected RAID Group only
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 10
Copyright Fujitsu Technology Solutions, Release August 2011
RAID Group Administration Create a new RAID GroupExpand a RAID GroupCheck the RAID consistency and perform data verificationCreate Volumes
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 11
Copyright Fujitsu Technology Solutions, Release August 2011
RAID Group Recovering RAID Group can be recovered by executing one of the
following functionalities Force recovery (Data is recovered)
• Data reliability can be verified after the ETERNUS DX recovers from an error status , for example from a Machine Down status
Recovering by Disk maintenance (Data is not recovered)
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 12
Copyright Fujitsu Technology Solutions, Release August 2011
Volume Administration "Category" provides the performance administration of
volumes "Action" provides all administration tasks for a selected Volume
or Group of Volumes Including the administration of the Thin Provisioning Volumes and Snap
Data Volumes
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 13
Maintenance Operations
Start / End Maintenance Add Drive Enclosure Exchange CM Memory DX80 S2 / DX90 S2 Add CM Memory DX400 S2 Add Channel Adapter Remove Disk Drive
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 Copyright Fujitsu Technology Solutions, Release August 201114
Copyright Fujitsu Technology Solutions, Release August 2011
Start / End MaintenanceThis function must be enabled for operations like
"Preventive Maintenance", "Force Disable" and "Force Enable" Selecting "Start/End Maintenance" suppresses/releases all system error
messages The maintenance status appears at the upper right corner of the window
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 15
Copyright Fujitsu Technology Solutions, Release August 2011
Add Drive EnclosureAdd Drive Enclosure without shutting down the ETERNUS DX
system An instruction wizard will guide through the installation
• Click icon "Component" select the appropriate DX system in the column "Category" and in the column "Action" click the icon "Add Drive Enclosure"
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 16
Copyright Fujitsu Technology Solutions, Release August 2011
Exchange CM Memory DX80 S2 / DX90 S2 Change cache memory without stopping operation Dual CM configuration with CM overlapping Multipath is a pre-requisite Maximum one DIMM per CM
• 2 GB for DX80 S2 and 4 GB for DX90 S2
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 17
Copyright Fujitsu Technology Solutions, Release August 2011
Add CM Memory DX400 S2Add additional memory capacity without stopping operation A wizard guides you through the procedure CM overlapping Multipath is a pre-requisite ETERNUS DX400 S2 systems allow a cache configuration with mixed
DIMM sizes
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 18
Copyright Fujitsu Technology Solutions, Release August 2011
Add Channel AdapterAdd Channel Adapters without stopping operation Dual CM configuration with CM overlapping Multipath is a pre-requisite
CAs with the same adapter topology type are fitted in pairs Different CA topologies are supported within the same ETERNUS DX S2
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 19
Copyright Fujitsu Technology Solutions, Release August 2011
Remove Disk DriveAlways use the ETERNUS Web GUI or CLI to remove an
inventoried disk drive First the target disk must be removed from any RAID or Hot Spare
configuration This feature permanently removes the disk from the configuration Disk drives must be removed one at a time
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 20
Log and Dump Management
Error Statistics - IOM6 Error Statistics - Disks System Event Dump Event Log / Export Log Export Panic Dump Export G-List
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 Copyright Fujitsu Technology Solutions, Release August 201121
Copyright Fujitsu Technology Solutions, Release August 2011
Error Statistics - IOM6Error statistics of the IOM6 For example error counts that occurred at the backend SAS path For the CM and CA modules there are no error statistics available
• Performance Information is available
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 22
Copyright Fujitsu Technology Solutions, Release August 2011
Error Statistics - DisksTracking of disk error conditions To clear disk error information, tick the check box of the disk and select
"Clear Error" in the right "Action" column Selecting "Clear All Error" clears all disk error information
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 23
Copyright Fujitsu Technology Solutions, Release August 2011
System Event DumpAdministration of the Event NotificationDisplay and delete Event log informationExport and delete LogExport CM Panic Dumps and Disk G-Lists
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 24
Copyright Fujitsu Technology Solutions, Release August 2011
Event LogEvent history information such as volume creation or module
failure Entries are stored in a ring buffer with maximum of 400 log entries
• Up to 400 last events "Delete" button clears the log
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 25
Copyright Fujitsu Technology Solutions, Release August 2011
Export LogExport or delete internal logs Segment size of the exported file and the time range of logs can be
specified By clicking the "Delete" button all internal logs can be deleted
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 26
Copyright Fujitsu Technology Solutions, Release August 2011
Export Panic DumpExport (save) CM Panic Dumps Each CM can reserve up to two Panic Dumps
• If two or more CM failures occur, the newest and the oldest Panic Dumps are kept
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 27
Copyright Fujitsu Technology Solutions, Release August 2011
Export G-ListExport (save) information of G-List (Growth-List) and Non-
medium Error Counts that are recorded in the disk management area of each disk
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 28
System Utilities for the User "root"
Shutdown/Restart System Export ETERNUS Configuration Backup ETERNUS Configuration
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 Copyright Fujitsu Technology Solutions, Release August 201129
Copyright Fujitsu Technology Solutions, Release August 2011
System Utilities for the User "root"Shutdown and Restart of the ETERNUS DX systemBackup ConfigurationExport Configuration
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 30
Copyright Fujitsu Technology Solutions, Release August 2011
Shutdown/Restart SystemShutdown or reboot Normally these tasks are rarely necessary because all hardware
activities can be done online
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 31
Copyright Fujitsu Technology Solutions, Release August 2011
Export ConfigurationSave the ETERNUS DX configuration information in an
external user-specified folder The configuration information is saved in binary format It is recommended to export the ETERNUS DX configuration before and
after the configuration is changed This saved data file can be used to recover a critical problem later
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 32
Copyright Fujitsu Technology Solutions, Release August 2011
Backup ConfigurationSave the configuration settings Up to four configurations can be saved and later applied to the
ETERNUS DX S2 system It is recommended to save the configuration every time the configuration
is changed
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 33
System Utilities for the User "f.ce"
Apply Configuration Initialize BUD Clear Sense Data Recovery Utilities Diagnosis Disk Drives
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 Copyright Fujitsu Technology Solutions, Release August 201134
Copyright Fujitsu Technology Solutions, Release August 2011
Apply ConfigurationThe default user account "f.ce" can apply a selected
configuration setting One of the last three configurations One of the four backup generations An exported configuration file
Two methods to apply: "Restore" and "Initialize"
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 35
Copyright Fujitsu Technology Solutions, Release August 2011
Initialize BUDAll firmware archives, internal logs and Panic Dumps of the
ETERNUS DX S2 are deletedCurrently active firmware needs to be re-registered after the
initialization
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 36
Copyright Fujitsu Technology Solutions, Release August 2011
Clear Sense DataDelete all statistical information and sense data It is a recommendation to delete this information after maintenance tasks This prevents the ETERNUS DX from sending out unnecessary error
reports
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 37
Copyright Fujitsu Technology Solutions, Release August 2011
Recovery Utilities (1)Reset Backup and Restore Fail Recovery starts depending on the ETERNUS DX system status
• Status "Backup Fail" occurs on an ETERNUS DX system that cannot start up because an error occurred during a power failure or while turning off
• Status "Restore Fail" occurs on an ETERNUS DX system that cannot start up because an error occurred while turning power on
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 38
Copyright Fujitsu Technology Solutions, Release August 2011
Recovery Utilities (2)Force write back Forcibly write back all user data that are left in the cache of the CM
• Use this function when data in the cache could not be automatically written back to the disks
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 39
Copyright Fujitsu Technology Solutions, Release August 2011
Recovery Utilities (3)Force Restore Forcibly restore cached user data that was backed up from the cache to
the BUD during a mains power failure• If for example the ETERNUS DX has status "Not Ready", the user data on BUD
will not be restored automatically to the cache when mains power is restored
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 40
Copyright Fujitsu Technology Solutions, Release August 2011
Recovery Utilities (4)Reset Machine Down Recovery Fail Saving cached data when both CMs are simultaneously offline
• Clears the internal ETERNUS DX status "Machine Down" To finish off recycle the power
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 41
Copyright Fujitsu Technology Solutions, Release August 2011
Recovery Utilities (5)Reboot All CMs Do not use this function unless a specific instruction is given by the back
level support• This is a function to reboot all CMs in order to recover from Machine Down• Reboot will be performed in 30 seconds after executing this command
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 42
Copyright Fujitsu Technology Solutions, Release August 2011
Diagnosis Disk DriveDiagnosis of selected disks This feature can be used after capacity expansion with new disks Running the diagnostics has an impact on the internal performance and it
can take a long time to complete
Support and Maintenance ETERNUS DX80 S2, DX90 S2, DX410 S2 and DX440 S2 43
