ETA2U Technology Driven, People Oriented

Company Presentation

ETA2U is an active player on the Romanian IT market since 1992.

The company is focused on delivering complete IT infrastructure solutions and services.

ETA2U is market leader for central and western Romania, being ranked nr. 8 in the Top 10 IT companies in Romania in 2007.

Today ETA2U is organized in distinct Business units, each specialized in a core activity.

A special focus is put by the company on quality, a great investment was done in personnel training, development and quality certifications.

Strategic partnerships with all notorious brands where established during the past years, all backed up by certification and recognition form the brands.

Trained IT engineers are able to integrate and support following OS platforms: Microsoft, Solaris, Novell, LINUX (SuSe and RadHat), IBM AX, VMWare.

ETA2U - Key Facts

ETA2U What we do

ETA2U Mission Statement

Our mission is to provide value to our customers by supporting them with products and services delivered as integrated solutions, designed at high quality standards, with on-time delivery and at competitive prices.

ETA2U Values

Communication

Cooperation

Performance

Passion and Responsibility

Integrity

ETA2U Strategy

Move the market, rather than move with market Develop and expand our product and service portfolio, while driving towards

integration in complete solutions, focusing on solutions and services that provide cost reduction and operational excellence to customers

Gain new customers by taking advantage of competitors weakness in current economical environment and leveraging on the unique technical capabilities and competence, doubled by the good coverage of geographical territory

Focus on multinational and private companies as customer base, while continuing to develop and strengthen the partnerships with Top IT Technology Vendors.

Move from Deliver HW/Services to Deliver Solutions System design, implementation, administration and maintenance

End-user support

IT outsourcing

Consultancy

Gain value, by creating value-add to the customers Quality

Competence, Responsiveness and Dedication

Efficiency

Cost effectiveness

Recent ETA2U Outstanding Facts

In March 2011 ETA2U finishes the installation of IBM Blue Gene Supercomputer at Universitatea de Vest Timisoara.

This is the only supercomputer of this size in Romania and one of the 3 existing in Central and Eastern Europe. The computing Power of 13.9 Terra Flops is given by 1024 Processors with 4096 Cores and 4 TB of RAM connected in 32 I/O Nodes. IBM Blue Gene will enable research in partnerships in areas such as complex simulations in chemistry, physics, biology, biotechnology, research on sustainable energy and various hazard assessment studies

In October 2012 ETA2U is selected for the 7th time consecutively as supplier for Biblionet Program driven by Bill and Melinda Gates foundation

ETA2U is the partner in supplying IT equipment's by providing, configuring and installing these equipment's in libraries that have applied for the Biblionet program. Until this day, we have supplied and installed in over 900 libraries from all over Romania, a total of over 40.000 equipment's, from which over 5.000 were HUSKTech computers (ETA2Us registered trademark), as well as laptops, printers, scanners, projectors and UPS's. Most libraries are situated in rural localities. The satisfaction of our partner IREX is obvious, as it is confirmed by our sixth project together, still in progress. The total value of the six projects is of over 4 million US dollars. In this stage, we are installing 23.000 equipment's in over 500 libraries. Our online helpdesk service 1click2u has proven to be an element of success and a supporter of our added value to the customer. Through this service, ETA2U is administrating remotely all software updates with minimum efforts and without causing any disruptions to the libraries activity.

Country Wide Coverage, Regional Direct Presence

Company Headquarter is based in Timisoara, Timis county

Our local branches cover 10 Counties and the country capital, each of them having their on competence structure, both sales and technical support. 208 skilled and certified people will be more than pleased to serve you, covering entire IT spectrum of products, services and technologies The geographic locations of our direct presence in the region are: Alba-Iulia, Arad, Bucharest, Cluj-Napoca, Deva, Oradea, Sibiu, Timisoara

ETA2U Company Evolution

ISO9001:2000 IBM Authorized Service Center MCP & System Builder Club Networking SCADA Systems HW maintenance HW Sales

Infotim Takeover 1st IT outsourcing Contract IBM 1st Tier IBM & HP Authorized Service Center Novell Business Expert Center Networking MCP & System Builder Club SCADA Systems HW maintenance HW Sales

SUN iForce Partner and SSP ITPS Setup MS Gold CP IBM & HP & Dell Authorized Service Center IT services outsourcing IBM 1st Tier Novell Gold Solution Provider Networking MCP & System Builder Club SCADA Systems HW maintenance HW Sales

Started ISO9001:95 ETAai startup IBM 2nd Tier Novell Business Partner Networking HW maintenance HW Sales

Call Center & Help Desk NOC and Cloud Consultancy and architecture design DRRP, Security Oracle VAD HP Preferred Partner ISO14001:2003, 27001 SUN IForce Partner and SSP MS Gold CP IBM & HP & Dell Authorized Service Center IT services outsourcing IBM 1st Tier Novell Silver Solution Provider Networking MS System Builder Club SCADA Systems HW maintenance HW Sales DELL 2nd tier Dell Certified Service Engineers

1992 2012

Main Technical and Commercial Certifications

IBM Premier Business Partner

IBM Authorized Service Provider

Lenovo First Tier

Lenovo Authorized Service Provider

Dell Certified Enterprise Architecture Partner

Dell Authorized Service Provider

Dell Preffered Partner

HP Gold Preffered Partner

Intel Platinum Partner

Microsoft Gold Certified Partner

Member of Microsoft System Builder Club

Microsoft Authorized Training Center

Oracle Platinum Partner

Oracle Value Added Distributor

NetApp Gold Partner

NetApp Authorized Support Partner

NetApp Authorized Professional Services Partner

VMware Authorized Consultant

VMware Enterprise Solution Provider

Novell Silver Solution Provider

Cisco Premier Certified Partner

Xerox Concessionaire

Toshiba Authorized partner

Lexmark Business Expert Partner

Symantec Premier Partner

Brand-Rex Value Add Reseller

3M Certified Integrator

Quality Certifications

SR EN ISO 9001:2001 Certified Management System for Quality

SR EN ISO 14001:2005 Certified Management System for Environment Protection

SR OHSAS 18001:2008 Occupational Heals and Safety Management System

ISO/IEC 20000-1:2011 Information Technology - Service Management Part1: Service Management System requirements

SR EN ISO/CEI 27001:2006 Certified Management System for Information Security

BS25999:2007 Business Continuity Management

CE Mark and Designed for Windows/Vista Logo for our own Computer line

ETA2U Financials

FY2007 FY2008 FY2009 FY2010 FY2011

ETA2U Revenue (USD) 27,716,310 35,152,472 22,034,130 25,680,795 28,372,234

ETA2U YoY Growth 68% 27% -37% 17% 10%

-

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

35,000,000

40,000,000

FY2007 FY2008 FY2009 FY2010 FY2011

ETA2U - Revenue Evolution (USD)

ETA2U FY09 Business and Market Segments

Corporate Sales Main Customer Portfolio

Automotive: Autoliv Romania

Continental (entire group)

Yazaki Component Technology

TRW Automotive

Delphi Packard

Draexelmaier (entire group)

Valeo Lighting

Coopers Industries

Education: MECTS

West University Timisoara

Polytechnic University Timisoara

Construction University Bucuresti

Oradea University

Vasile Goldis University Arad

ISJ Timis

International Research and Exchange Board

Finance and Banking Citi Bank Romania

Banca Feroviara

BT Aegon Fond de Pensii

Intesa Sanpaolo Bank

Food industry: Smithfield Group

Logistics and Transport: Edy International Spedition

FM Logistics

Manufacturing: Flextronics Romania

Celestica Romania

Plexus Romania

Elbromplast

Mechel

Silcotub / Tenaris

AEM

Corporate Sales Main Customer Portfolio

Network / Telecomm: Alcatel-Lucent Romania

Deltatel

Bosch Communication Center

Vodafone Romania

Romtelecom Romania

Public Utilities: Cernavoda Nuclear Power Plant

Enel Romania (group)

Electrica Transilvania Nord

Aquatim

Compania de Apa Oradea

Apaterm

RAAN CITON

Electrocentrale Deva

Public Sector (local administration): Consiliul Judetean Timis

Primaria Timisoara

Primaria Oradea

Primaria Arad

Directia Fiscala TImisoara

ETA2U Strategic Directions

CRM & ERP Solutions

Cloud & Hosting & X as a service

Document and Printing Management

Desktop Support and Helpdesk

Unified Communication & Collaboration

Unified IT Infrastructure & IT Infrastructure management

Virtualization (server and desktop) & DC Consolidation

IT Congress an ETA2U Event

Each year ETA2U gathers over 1000 IT professionals, from more than 600 Companies of its customer base, in an event that addresses technology.

Since 2009 at this event are attending Brands like:

Dell, EMC, HP, IBM, Lenovo, Netapp, Intel

HP, Lexmark, Xerox

Cisco

McAfee, Microsoft, Novell, Oracle, Vmware, Symantec

ETA2U Business Units. Products and Services.

ETA2U Computer is the system integration business unit focused on direct sales of HW and SW to Enterprise or Small & Medium companies.

The sales process involves customer support and assistance into defining the architecture, sizing and requirements for HW, specifications for system integration and choice of technical solutions and platforms, in order to minimize cost and deployment effort and ensure sound implementation and customer satisfaction.

This Business Unit is also providing project management support for complex project deployment and is supervising the activity of the other BUs for successful, on-time delivery to the customer.

For Enterprise customers or strategic accounts an account manager is designated

Product Portfolio

Personal Computing

Desktop PCs

Notebooks

PDAs

Data Center equipment

Servers

Storage equipment

Backup equipment and consumables

UPS equipment and consumables

Networking equipment for Voice and Data infrastructure

Software packages and licenses

Print and copy equipment and consumables

Accessories

ETA2U IT Service is the business unit focused on providing professional IT services and support to business customers

Currently is providing on contractual basis services and support for 20000+ PCs and 800+ Servers

Delivered IT Services

Repair, maintenance and support services

HW Repairs, warranty and post warranty support

Service Level Agreements with guaranteed intervention and/or problem resolving time

Spare parts stock for downtime reduction and efficient problem solving

Monitoring complete IT Infrastructure and Applications

Maintaining and Administering Servers

End User support Help Desk delivered at customer choice as:

Remote support,

On Customers site on-demand intervention, or

Permanent presence on customers site

Software deployment and support

Software installation and configuration

Automatic Software deployment

Patch management, AV deployment, automated backups

Delivered IT Services (continued)

Centralized resource management

Domains consolidation and management

Availability Management

IT Asset Management Solutions with automated HW and Software Inventory

Communications support and management

VPN Design and Implementation

Remote Access Dial In Solutions

High availability connections, backup routes

Telephony and VoIP implementation and support

Unified Messaging and Collaboration solutions

Security solutions and services

Internet/Intranet security services

Security Policy deployment

IT Security Audits

Backup tapes management and retention

Consulting services

Impact Studies

Deployment scenarios

Business environment accelerators

On-demand consulting

First one in Romania to

Provide remote support as a mass service

ETA2U Image and Print is the business unit dealing with document printing and document management, offering professional services and support to business customers

Currently is providing on contractual basis services and support for 300+ de Copy Machines, 400+ Multifunctional Copiers, 800+ Printers, 100+ Plotters

Repair, maintenance and support services

HW Repairs, warranty and post warranty support

Consumable sales and replacement

Service Level Agreements with guaranteed intervention and/or problem resolving time

Spare parts stock for downtime reduction and efficient problem solving

Monitoring, Maintaining and Administering Printing Queues

End User support Help Desk delivered at customer choice as:

On Customers site on-demand intervention, or

Permanent presence on customers site

Printer fleet outsourcing

Total Printing Management contracts

Pay-per-Page type of contract (All included)

Pay-per-Use type of contract (HW and Maintenance included)

Full maintenance of printing devices (Maintenance Contract)

Consultancy and Implementation of

Document Management Solutions

Document Flow

Digitizing and electronic archiving of paper documents

Mail2Fax and Fax2Mail

Secure Printing

Printing resources and consumption metering and reporting

Delivered Imaging and Printing Services

ETA2U Infrastructure is the business unit dealing with voice, network and power distribution cabling, providing infrastructure design, installation and maintenance services to customers

ETA2U Infrastructure has a reach experience into delivering infrastructure for manufacturing facilities, office buildings, warehousing facilities, retail stores and hospitals

Electrical Power Distribution infrastructure

Indoor and outdoor lighting

Indoor and outdoor electrical power distribution, including power distribution cabinets

Uninterruptible power supplies

Battery UPS

Power Generators

Redundant power failover automated systems

Building Management Systems

Voice and Data networking and infrastructure

Structured cabling for voice and data systems including distribution racks with active and passive equipment

PBX installation and configuration (analog and digital)

VoIP solutions

Server Rooms and Data Center Infrastructure design and installation)

Delivered Infrastructure Services

Delivered Infrastructure Services (continued)

Security infrastructure

Video Surveillance Systems

Access Control Systems

Anti-theft alarming Systems

Fire Detection Systems

Audio-Video infrastructure

Conferencing rooms

Audio-Video conferencing systems

Simultaneous translation systems

Video Walls

Multimedia interactive presentation systems

Indoor announcement and ambient sound systems

ETA2U Training Center is specialized to provide IT Training for End Users and IT professionals. Trainings can be provided:

At Infotim premises total capacity of 62 seats in 3 classrooms

At End User premises using Infotims Mobile Training Class infrastructure

Online remote training sessions.

ETA2U Training Center has a demo facility with IT equipment that replicates the complete infrastructure of a company. This facility can be rented by ISVs or companies that want to run proof of concepts, pilot deployments, in a test environment that replicates the production environment.

ETA2U Training Center has the capability to package and deliver customized trainings based on end-user needs

ETA2U Training Center is authorized Prometric testing center, and issues as well training certifications recognized by Romanian Ministry of Labor

Provided Trainings:

Trainings for IT Professionals: Official Microsoft Curricula, Official CISCO Curricula for

CCNA (Sem I-IV), Official ORACLE/SUN Trainings, Official Linux RedHat Trainings, Official

SUN Trainings, Official Novell SuSe Linux Trainings, ITIL v3 Foundation

Trainings for End Users: Utilizing PC and applications, ECDL Trainings, Utilizing Microsoft

Office (basic to advanced), Programming in Microsoft Office, Web Design, CAD Trainings,

Project Management

300079 Timisoara - Romania - Str. Gh. Dima nr 1

e-mail: office@eta2u.ro - tel.:+40 256 220 287 fax:+40 256 499 508 www.eta2u.ro

Thank You!