establishing starbucks

Guneet | Jasdeep | Manan | Shanu |Akash 1

Enrolment Number Name

2011PGP013 Guneet Singh

2011PGP017 Jasdeep Singh Bhatia

2011PGP024 Manan Jain

2011PGP39 Shanu Fatehpuria

2011PGP057 Akash Mohan


Executive Summary 3

Introduction 4

Study rationale 4

Project scope and Basic assumptions 5

Technical know how resource requirement 7

Foreseable Difficulties and Constraints 8

Work breakdown structure 9

Activity Listhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip10

Responsibility matrix 11

Milestone Pert chart of the proposed Project 12

Project duration and financial Budget 1314

Risks to the proposed project 15

Expected Benefits 16

Risks Mitigation Plan 16

Critical Success Factors and proposed modalities of execution and monitoringhelliphelliphelliphelliphelliphelliphelliphelliphellip17

Limitations 18

Future Scope of Research 18

Lessons learned and difficulties 19

Project Auditing 20

Initiating and Staffing 21

Data Collection and Analysis 21

Reporting 21

Project Closure 22

References 23

Appendix 24

Apendix 1 Audit areas and project stages 24

Appendix 2 Questions 26

Appendix 3 Earned Value 27


The project deals with establishing the first Starbucks Cafeacute in the Indian Subcontinent Establishing a new restau-

rant or a cafeacute in any market is a daunting task since it consists of not only leasing out a space but also meeting

the specifications and the hygiene factors of that country city There are many legal formalities that need to be

completed as well as placing orders for specialized equipment picking out the right deacutecor furnishing fixtures

hiring the appropriate personnel etc Opening a new Cafeacute though being a difficult task provides valuable in-

sights into a field such as project management in terms of the project duration resource requirement budgeting

etc

The objective of the project was to set up the Starbucks Cafeacute at an initial cost of INR 40 lakhs such that the cafeacute

meets the necessary specifications For completing the project resources were allocated critical path was found

out levelling was done to optimize the use of the resources etc The project is scheduled to be completed on time

and within budget ie 33 lakhs

The project proved to be an important learning tool in the application of the concepts learned in the project

management class as well as the use of the tool Microsoft Project which was also taught in class


Introduction

Started in 1971 as a small coffee shop Starbucks today is the largest coffee retailer in the world with over

10000 shops in 30 countries The company wants to establish Starbucks as the most recognized and respected

brand in the world Starbucks relies on retail expansion product innovation and service expansion and has now

decided to target the Indian Market to improve its financial position and market share The new customer culture

emerging in India is reflective of a high probability of the success of Starbucks especially with the first two loca-

tions proposed for the site ie Delhi and Mumbai which are highly reflective of a fast westernized culture

Study rationale

The group decided to take up this project as an external consultant to Starbucks due to the following reasons

The entry of Starbucks in the Indian market is a complex non-routine effort which is limited by time and

money and is performance specific

The project deals with identification and scheduling of resources to complete the task in the given time and

resource frame

Determine the various types of risks and constraints that could be associated with managing a project as

well as how to mitigate and manage the same

Learn about the various compliances needed for opening a restaurant cafeacute in the Indian scenario

It is an opportunity to apply the principles of project management learnt in class as well as the tools for

the same


4 Project Deliverables

The major Deliverables at the end of the project will be

A 1200 square foot finished retail outlet

A fully furnished store with a seating capacity of 20

Kitchen appliances to include an oven dishwasher refrigerator microwave coffee vending machine

coffee grinding machine freezer automated order taking machines

3 Project Description

Starbucks the Seattle based coffee and food company has entered into a joint venture with the Tata Group to

enter the large untapped Indian market There are many factors that support the probability of success for the

firm foremost among them being the new consumer culture of the young India increased urbanization and the

growing pop culture Thus one needs to have a detailed plan for the establishment of the brand in the respec-

tive target markets

This Project Will help them to establish in India leading to creation of prospects for further growth

1 General Information Project Name Launch of Starbucks India

Project ID PR_001 Project Priority High

DepartmentDivision PROJECT MANAGEMENT

Prepared by Group Date (20121014)

2 Project Objectives Establishment of Starbucks Retail Outlet in India

Allocated budget for this project is INR 4000000 and should be completed within one year from the com-

mencement of the project The outlets will be nearly similar to the existing ones outside India Furniture and appli-

ances will be sourced from India No major imports will be involved

5 Milestones

Approval of Layout

Completion of installation of kitchen appliances and technical equipment

Obtaining all approvalsmdashwater waste electricity Income tax etc

Obtaining insurance papers for final evaluation


5 Technical Requirements

Registration under section 17[2] and rule 12[B] of the PFAndash Prevention of Food and Adultera- tion Act

1954 and Shops Establishment Act

Permit from PPL (Phonographic Performance Limited) to play recorded music

License from FSSAI

Eating House License from the police commissioner of the city

NOC from the fire department

Power Backup for 3 hours

6 Limits and Exclusion

Location of the store to be decided by the company

Permits and licenses are subjected to their approval

The stores will be built to the specifications and design approved by the customer initially

Decision of the further subcontractors will completely lie with the project management team

Site work limited to Monday through Friday 800AM to 600 PM

7 Customer Review

Tata Tea amp Starbucks

8 Basic Assumptions

The location of the store will be selected by the company including the locality within the city Thus the

task of the company is limited to setting up a fully functional and working store at the desired location

The project cost will thus vary depending on the rentals of the location

Permits and licenses are subject to approval from the corresponding government authorities Any delays in

getting the license will affect the project schedule However the same will be communicated to the client

accordingly The company will not be liable to any project delays due to delays in obtaining the license

Site work will be limited to weekdays from 8AM to 5PM Local and national holidays will be observed as

per the calendar of the company or the circular issued by the government

The company is free to outsource or subcontract part of its work to a third party without informing the cli-

ent

The store will be built as per the design specifications approved by the customer initially No further

changes in design will be incorporated after the design freeze

The company is just a party in facilitating the process of obtaining licenses and will be done on behalf of

the client


The project would require the management to be adept at comprehending the requirements of the project in-

cluding the documentation and filling for approvals manpower and materials They must have the ability to del-

egate the work as per the skillsets of the individuals involved and form the teams accordingly Also they must be

aware of the Starbucks International standards so that the store to be established complies with the set stand-

ards The project would also require planning monitoring and evaluation skills and an understanding of costing

tax structures and the legalities involved

We would require following resources for successful completion of the project

Human resources

Management

Contractor and sub-contractor

Interior designer

Accountant

Lawyer

Labour

Materials

Furniture

Fixtures

Technical equipment such as computers printer card reader wires etc

Kitchen Appliances including oven dishwater refrigerator microwave coffee vending machine etc

Paint


There could be difficulties in acquiring permits and licenses due to corruption and red tapism

Difficulties in obtaining the desired location on lease or rent

Delays in obtaining machinery and equipment imported from other countries

The construction plan has to adhere to the municipal guidelines and the construction blueprint will have to

be approved by the municipal body So the design will be constrained by the rules and regulations and

will be subject to approval from the municipal body

Delays in acquiring raw materials

There may be a social backlash against the opening of a coffee joint as it might be against the local cul-

ture and can potentially hurt the sentiments of the local community

Skilled workers might not be available to run the daily operations of the store

Delay in any activities like passing of construction blueprint can lead to escalation of costs which might

then needs to be approved from the client leading to more delays

The quality of the products will be constrained by the quality of the raw materials



Activity List

Setting up of teams for each activity

Permits floor plan sanitation plumbing Hire a construction engineer Preparation of construction blueprint Approval of the blueprint from management Requirements gathering for application filing Filing of application

Insurance (Fire theft Earthquake Public liability product liability) Proposals from different insurance agents Selection of insurance policy Processing of the insurance

Waste management compliance Study of the waste management rules and regulations Preparation of waste management plan Approval of the waste management plan from the concerned authority Preparation of documents and handbook for compliance with standards

Water board approval Preparation of documents for commercial water connection Filing with the water board

Electricity board approval Preparation of documents for commercial electricity connection Filing with the electricity board

Income tax registrations Hiring a team consisting of accountants and lawyers Detailed study of the existing tax structure Preparation of documents for sales tax and other tax registrations Filing of application for the tax registrations

Hiring and training of personnels

Interiors Hiring of an interior designer Study of layout of other Starbucks store Preparation of layout design for the store Approval of the store layout from the management Hiring of construction workers Formation of a purchase committee Purchase amp Setup of materialsequipments required Purchase of materials requirement Construction and interior designing work Inspection of the completed layout by the management

Installation of technical infrastructure Application filing for telephone and internet connection Setup of billing system including computer printer card readers automatic ordering sys-

tem etc Procurement of technical equipments


Task Akash Guneet Jasdeep Shanu Manan

1 Setting up of teams for each activity R R R R R

2 Permits floor plan sanitation plumbing R S S

3 Insurance (Fire theft Earthquake Public

liability product liability) S R S

4 Waste management compliance S R

5 Water board approval S R

6 Electricity board approval S R S

7 Income tax registrations S R S

8 Hiring and training of personnels R

9 Interiors R

10 Installation of technical infrastructure S R S

11 Site Review S R S

12 Monitoring Progress R S

13 Evaluation of Deliverables S R

R = Responsible S = Support Assistant


A project milestone is an event that receives special attention It signifies the end of a phase and could also indi-

cate a deliverable

The project consists of the following milestones

Approval of the layout of the building This milestone indicates the readiness of the team for going for the

next phase of the project which is to begin the interior designing and the construction phase This task is a

milestone since it signifies the end of the preparation phase for the project and starts with the implementa-

tion of the same

Completion of the installation of the kitchen appliances technical equipment This is a milestone since it

signifies the readiness of the Starbucks Cafeacute in terms of opening it for customers from a service point of

view

Obtaining all approvals- water waste electricity income tax etc Signifies the readiness of the complet-

ed Cafeacute in terms of meeting the technical specifications of the project which were stated in the project

charter or the scope

Obtaining the Insurance papers for the final evaluation This milestone signifies the readiness of the Cafeacute

to be shown to the top management and then to open the Cafeacute to the public since reaching this milestone

is an indication that the Cafeacute meets all the modalities and is also complying with the specifications of the

project charter or the project scope

All the 4 of the milestones along with the expected timeline is shown in the image below


The duration of a project and the budget are an important

part of any project Depending on the sensitivity and the na-

ture of the project each of the two factors plays and important

role and generally there is a payoff between them For exam-

ple projects belonging to the Government will have a fixed

cost but the schedule will vary while for the defence depart-

ment the cost is of no consequence because the duration is of

national importance

In the given project cost has been considered to be more im-

portant than the duration since it is a cafeacute opening and the

duration is not of a very large consequence

Calendar for the project


ID Task Name Fixed Cost Accrual Total Cost Baseline 30 Completion of setup-techapplian Prorated Rs 180900000 Rs 180900000

29 Completion of Interiors Prorated Rs 61700000 Rs 61700000

40 Kitchen appliances (oven dishwa Prorated Rs 28710000 Rs 28710000

38 Furniture and Fixtures Prorated Rs 7200000 Rs 7200000

17 Preperation of documents and ha Prorated Rs 6240001 Rs 6240001

52 RFQ- Request for Quotes Prorated Rs 5520000 Rs 5520000

39 Technical equipment(telephone Prorated Rs 4800000 Rs 4800000

14 Preparation of waste manageme Prorated Rs 3600000 Rs 3600000

46 Detailed study of existing tax stru Prorated Rs 2280000 Rs 2280000

54 Processing of insurance request Prorated Rs 1840000 Rs 1840000

35 Selection of subcontractors Prorated Rs 1800000 Rs 1800000

13 Study of the rules and regulations Prorated Rs 1680000 Rs 1680000

44 Approval from the board Prorated Rs 1680000 Rs 1680000

11 Approval Prorated Rs 1440000 Rs 1440000

43 Preparing a budget for the projec Prorated Rs 1428000 Rs 1428000

22 Preparation of floor plan Prorated Rs 1240000 Rs 1240000

16 Approval of the plan Prorated Rs 1200000 Rs 1200000

33 Hiring construction engineer Prorated Rs 1200000 Rs 1200000

34 Hiring an interior designer Prorated Rs 1200000 Rs 1200000

36 Team of accountants and lawyers Prorated Rs 1200000 Rs 1200000

47 Preperation of documents for sal Prorated Rs 1200000 Rs 1200000

53 Selection of the insurance policy Prorated Rs 920000 Rs 920000


25 approval from municipality Prorated Rs 840000 Rs 840000


2 Setting up teams for the activities Prorated Rs 720000 Rs 720000

5 Documentation for commercial e Prorated Rs 720000 Rs 720000

9 Documentation for commercial w Prorated Rs 720000 Rs 720000

23 approval from management Prorated Rs 600000 Rs 600000

28 Approval of the layout from the Prorated Rs 600000 Rs 600000

56 Final Evaluation Prorated Rs 600000 Rs 600000

6 Filing documents with the electri Prorated Rs 240000 Rs 240000

10 Filing documents with the water Prorated Rs 240000 Rs 240000

15 Filing of the plan Prorated Rs 240000 Rs 240000

19 File for connection Prorated Rs 240000 Rs 240000

48 Filing the application Prorated Rs 120000 Rs 120000

24 filing with municipality Prorated Rs 120000 Rs 120000

27 Preperation of layout design for t Prorated Rs 000 Rs 000

31 Completion of installation Prorated Rs 000 Rs 000

50 All approvals obtained Prorated Rs 000 Rs 000

55 Insurance papers Prorated Rs 000 Rs 000

Rs 326658001 Rs 326658001

Budget


Risk of the proposed project can be subdivided into three categories The image below shows the different cat-egories of risk and the table describe its further

Risk Description

Subcontractor ampSupplier On time quality control and check performance raw material cost transporta-tion labour cost

Market Saturated Market

Customer taste preference pricing promotion

Weather Suitable for construction

Regulatory Meeting the various compliance requirements as outlined in the scope

Estimating Error in estimation could throw off the entire budget work time and the sched-ule Could arise from inflation miscalculation etc

Planning Scheduling of resources critical path selection

Controlling Keeping a check on the project milestones deliverables to ensure the project is on time and within budget

Communication Among the team members and the team and the client

Project Dependencies Internal audit internal review internal approval to plans

Resources Competence of the team members chosen for the task

Funding Source Budget constraints spending accounting for over spending

Prioritization Deciding the hierarchy of tasks to be performed importance of each depend-ence among them


Expected Benefits

Entry into one of the largest and growing emerging markets of the world

Increased cash flows to strengthen the financial position

Increased market share to help maintain the number one position in the coffee retail segment

Can leverage on the relationship with TATA in terms of sourcing of beans and other raw materials and

also export to nearby countries if there is a cost benefit

The two strategically chosen locations could be a beginning to gaining a stronghold in the Indian market

Risks Mitigation Plan

A vendor pool will be formed wherein the potential vendors will be listed who can supply the raw materi-

als In case of quality issues from a particular vendor the issue will be brought in notice to the vendor In

case the issue still persists business will be conducted with another vendor to ensure the desired quality

In case of delays in the acquisition of raw materials a penalty will be imposed on the responsible party

as mentioned in the contract If the delay is greater than the buffer time then the raw materials will be

sourced from another vendor as given in the vendor pool list

Any increase in the labor cost or the raw material cost will be mitigated by signing a contract to deliver

the raw materials and labor at a pre decided price for the entire duration of the project

To mitigate the risk of effect of weather on the construction and design appropriate technologies will be

used For instance anti-seepage or anti-fungal treatment of walls will be done in case the painting of

walls is affected by rains

To mitigate the risk of delays in clearances and acquisition of permits and licenses the corresponding gov-

ernment department will be contacted to know the reasons for delays and to complete any formalities

Any miscalculations in the budget or errors in the budget will be brought to the notice of the senior man-

agement and approvals for new budget will be sought In case of non-approval of budgets the nature

and scope of the activity will be toned with approval from the management and the client

Non availability of resources for a particular task will be worked out by assigning more resources from

the bench

To mitigate the risk due to delays in the tasks performed status updates will be carried out each day and

the respective risk action plan will be executed in case the delay exceeds a particular threshold

Emails and phone calls will be used for the purpose of communication and to ensure no miscommunication

of ideas all tasks roles and responsibilities to be performed the minutes of the meeting will be document-

ed and the same will be communicated across to all the team members and concerned stakeholders

In case of team members not skilled enough for a corresponding task employees on bench will be taken

onboard to assist in the activities


It has to be made sure that team handling the project is clear about the objectives of Starbucks their

standards and compliance norms Expectations must be clearly communicated between all the entities in-

volved in the project including TATA Starbucks and the project management team

Completing the activities (especially compliance which includes getting all the approvals) on time is very

crucial for the project

Risks involved must be identified clearly at the onset of the project and a mitigation plan should be devel-

oped to control any detrimental effect on the schedule of the project

Starbucks management must be in regular contact and is expected to deliver an immense support to the

team to ensure that the project scope does not change and the construction goes as planned for a timely

launch of Starbucks in the country

To avoid cost over-runs the accountants and the management (handling the budgeting) must have a clear

target in mind and hence plan the expenditure accordingly


Limitations

The limitations of the project are

Changes in the requirements have not been considered

Site selection and its associated cost have not been considered

A very detailed risk planning mitigation and contingency plan could not be formulated

The possible problems after the setting up of the restaurant have not been considered since they were out

of scope of the project

Future Scope of Research

Market research could be included as part of the project for the selection of the location of the store

A more comprehensive breakdown of the work structure into work packets could be done

A detailed risk plan mitigation and contingency plan can be formulated


Lessons Learned

The project work facilitated an in-depth understanding of all the intricacies involved in the project life cy-

cle including defining planning executing and delivering

Resources can be put to an effective use only if planned properly

Both under or over utilization of resources is detrimental for the project and thus proper planning is re-

quired in this regard

Separate buffer time should be accounted for different activities to absorb small delays due to various

external or internal factors

A checklist is needed to measure whether the project going as per schedule or not Also it should be com-

plemented with a contingency plan which should illustrate the actions to be taken if the project is not track

It is important to identify the risks associated with the project and make a mitigation plan to reduce any

effect of these risks on the execution

Difficulties faced while preparing the project plan

The process of planning was very time consuming since it required an in-depth understanding of all the

processes that might be involved in setting up a cafe

The team lacked expertise for project costing thus it was a challenge to prepare the project plan within

the budget


The project auditing will involve auditing the project in terms of its project management its business case or its

business requirements inclusive of its business requirements

The project auditing will be done at the following stages

Project Initiation

Planning

Execution

Completion

Post Implementation

At each of the above stages independent and unbiased evaluation will be done on the following parameters

1 Project Organization

2 Integration Management

3 Content and Scope Management

4 Time Management

5 Cost Management

6 Quality and Test Management

7 Human Resource Management

8 Communication Management

9 Project Reporting

10 Risk Management

11 Procurement Management

12 Business Case

13 Business Requirements

The project audit matrix as attached in the appendix will be used for the purpose of evaluation


Initiating and Staffing

An internal team will be formed to carry on the auditing of the project The team will not be consisting of any

members working on the project to remove any biasness

Following will be the structure of the team

Senior Project Manager

Project Manager

Accountants

HR Manager

Data Collection and Analysis

The audit template as in appendix 2 will be used for the purpose of data collection and analysis

Reporting

The audit report will be presented to the project manager and the senior project manager It will be kept in the

archive for the purpose of future use and reference by the organization Following will be the outline used for

the report

ClassificationmdashThe classification of the report will be done as follows

Project type

Size (Monetary)

Number of staff

Technology level

Analysis

Recommendations

Lessons Learned

Appendix


The following activities will be performed for the project closure

Delivery acceptance from the customer

Shutting down resources and releasing to new uses

Reassigning project team members

Closing accounts and clearing off all the bills

Evaluation of the project team viz the project team members and the project manager

Documenting the process and procedures and the lessons learned


Project Management- The managerial process Fourth edition

Project management on new product development ndash Professor Virgil POPA PHD

Starbucks a Strategic Analysis- Brown University Economics Department 2008

MS Project online help

Standard for auditing projects German Institute for Internal Auditing

Project Auditing and Risk management Deloitte




Was the organizational culture supportive and correct for this type of project Why or why not

Was senior Managementrsquos support adequate

Did the project accomplish its intended purpose

Is there a clear link to organizational strategy and objectives

Does the priority system reflect importance to the future of the organization

Has the environment (internal or external) changed the need for projectrsquos completion

Were the risks for project appropriately identified and assessed

Were contingency plans used

Were the contingency plans realistic

Have risk events occurred that had impact greater than anticipated

Were the people with right talent and skill set assigned for the project

If the project is completed then has the staff been fairly assigned to the new projects

Were the project startup and handoff successful Were the customers satisfied

Were the project planning and control systems appropriate for this type of project

Did the project conform to plan Was the project over or under budget or schedule Why

Did the team have adequate access to organizational resources ndash people budget support groups equip-

ment

Were there any resource conflicts with other ongoing projects

Was the team managed well


ID Task Name Planned Value Earned Value AC (ACWP) EAC 2 Setting up teams for the activities Rs 720000 Rs 720000 Rs 720000 Rs 720000

5 Documentation for commercial e Rs 720000 Rs 720000 Rs 720000 Rs 720000

6 Filing documents with the electri Rs 240000 Rs 240000 Rs 240000 Rs 240000

7 Approval Rs 840000 Rs 840000 Rs 840000 Rs 840000

9 Documentation for commercial w Rs 720000 Rs 720000 Rs 720000 Rs 720000

10 Filing documents with the water Rs 240000 Rs 240000 Rs 240000 Rs 240000


13 Study of the rules and regulations Rs 1680000 Rs 1680000 Rs 1680000 Rs 1680000

14 Preparation of waste manageme Rs 3600000 Rs 3600000 Rs 3600000 Rs 3600000

15 Filing of the plan Rs 240000 Rs 240000 Rs 240000 Rs 240000

16 Approval of the plan Rs 1200000 Rs 1200000 Rs 1200000 Rs 1200000

17 Preperation of documents and ha Rs 6240001 Rs 6240001 Rs 6240001 Rs 6240001

19 File for connection Rs 240000 Rs 240000 Rs 240000 Rs 240000

22 Preparation of floor plan Rs 1240000 Rs 1240000 Rs 1240000 Rs 1240000

23 approval from management Rs 600000 Rs 600000 Rs 600000 Rs 600000

24 filing with municipality Rs 120000 Rs 120000 Rs 120000 Rs 120000

25 approval from municipality Rs 840000 Rs 840000 Rs 840000 Rs 840000

27 Preperation of layout design for t Rs 000 Rs 000 Rs 000 Rs 000

28 Approval of the layout from the Rs 600000 Rs 600000 Rs 600000 Rs 600000

29 Completion of Interiors Rs 61700000 Rs 61700000 Rs 61700000 Rs 61700000

30 Completion of setup-techapplian Rs 180900000 Rs 180900000 Rs 180900000 Rs 180900000

31 Completion of installation Rs 000 Rs 000 Rs 000 Rs 000

33 Hiring construction engineer Rs 1200000 Rs 1200000 Rs 1200000 Rs 1200000

34 Hiring an interior designer Rs 1200000 Rs 1200000 Rs 1200000 Rs 1200000

35 Selection of subcontractors Rs 1800000 Rs 1800000 Rs 1800000 Rs 1800000

36 Team of accountants and lawyers Rs 1200000 Rs 1200000 Rs 1200000 Rs 1200000

38 Furniture and Fixtures Rs 7200000 Rs 7200000 Rs 7200000 Rs 7200000

39 Technical equipment(telephone Rs 4800000 Rs 4800000 Rs 4800000 Rs 4800000

40 Kitchen appliances (oven dishwa Rs 28710000 Rs 28710000 Rs 28710000 Rs 28710000

43 Preparing a budget for the projec Rs 1428000 Rs 1428000 Rs 1428000 Rs 1428000

44 Approval from the board Rs 1680000 Rs 1680000 Rs 1680000 Rs 1680000

46 Detailed study of existing tax stru Rs 2280000 Rs 2280000 Rs 2280000 Rs 2280000

47 Preperation of documents for sal Rs 1200000 Rs 1200000 Rs 1200000 Rs 1200000

48 Filing the application Rs 120000 Rs 120000 Rs 120000 Rs 120000


50 All approvals obtained Rs 000 Rs 000 Rs 000 Rs 000

52 RFQ- Request for Quotes Rs 5520000 Rs 5520000 Rs 5520000 Rs 5520000

53 Selection of the insurance policy Rs 920000 Rs 920000 Rs 920000 Rs 920000

54 Processing of insurance request Rs 1840000 Rs 1840000 Rs 1840000 Rs 1840000

55 Insurance papers Rs 000 Rs 000 Rs 000 Rs 000

56 Final Evaluation Rs 495000 Rs 495000 Rs 495000 Rs 600000

Rs 326553001 Rs 326553001 Rs 326553001 Rs 326658001


Executive Summary 3

Introduction 4

Study rationale 4

Project scope and Basic assumptions 5

Technical know how resource requirement 7

Foreseable Difficulties and Constraints 8

Work breakdown structure 9

Activity Listhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip10

Responsibility matrix 11

Milestone Pert chart of the proposed Project 12

Project duration and financial Budget 1314

Risks to the proposed project 15

Expected Benefits 16

Risks Mitigation Plan 16

Critical Success Factors and proposed modalities of execution and monitoringhelliphelliphelliphelliphelliphelliphelliphelliphellip17

Limitations 18

Future Scope of Research 18

Lessons learned and difficulties 19

Project Auditing 20

Initiating and Staffing 21

Data Collection and Analysis 21

Reporting 21

Project Closure 22

References 23

Appendix 24

Apendix 1 Audit areas and project stages 24

Appendix 2 Questions 26

Appendix 3 Earned Value 27








etc








Introduction







Study rationale





resource frame





the same













tive target markets










5 Milestones

Approval of Layout









License from FSSAI










7 Customer Review


8 Basic Assumptions










ent




the client









Human resources

Management


Interior designer

Accountant

Lawyer

Labour

Materials

Furniture

Fixtures



Paint

















Activity List























9 Interiors R








cate a deliverable





tion of the same



view

















national importance















































Rs 326658001 Rs 326658001

Budget



Risk Description















Expected Benefits

























the bench






















Limitations












Lessons Learned
















the budget





Project Initiation

Planning

Execution

Completion

Post Implementation





4 Time Management

5 Cost Management




9 Project Reporting

10 Risk Management


12 Business Case









Project Manager

Accountants

HR Manager



Reporting



the report


Project type

Size (Monetary)

Number of staff

Technology level

Analysis

Recommendations

Lessons Learned

Appendix



































ment













































Rs 326553001 Rs 326553001 Rs 326553001 Rs 326658001








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Introduction







Study rationale





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tive target markets










5 Milestones

Approval of Layout









License from FSSAI










7 Customer Review


8 Basic Assumptions










ent




the client









Human resources

Management


Interior designer

Accountant

Lawyer

Labour

Materials

Furniture

Fixtures



Paint

















Activity List























9 Interiors R








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view

















national importance















































Rs 326658001 Rs 326658001

Budget



Risk Description















Expected Benefits

























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Limitations












Lessons Learned
















the budget





Project Initiation

Planning

Execution

Completion

Post Implementation





4 Time Management

5 Cost Management




9 Project Reporting

10 Risk Management


12 Business Case









Project Manager

Accountants

HR Manager



Reporting



the report


Project type

Size (Monetary)

Number of staff

Technology level

Analysis

Recommendations

Lessons Learned

Appendix



































ment













































Rs 326553001 Rs 326553001 Rs 326553001 Rs 326658001


Introduction







Study rationale





resource frame





the same













tive target markets










5 Milestones

Approval of Layout









License from FSSAI










7 Customer Review


8 Basic Assumptions










ent




the client









Human resources

Management


Interior designer

Accountant

Lawyer

Labour

Materials

Furniture

Fixtures



Paint

















Activity List























9 Interiors R








cate a deliverable





tion of the same



view

















national importance















































Rs 326658001 Rs 326658001

Budget



Risk Description















Expected Benefits

























the bench






















Limitations












Lessons Learned
















the budget





Project Initiation

Planning

Execution

Completion

Post Implementation





4 Time Management

5 Cost Management




9 Project Reporting

10 Risk Management


12 Business Case









Project Manager

Accountants

HR Manager



Reporting



the report


Project type

Size (Monetary)

Number of staff

Technology level

Analysis

Recommendations

Lessons Learned

Appendix



































ment













































Rs 326553001 Rs 326553001 Rs 326553001 Rs 326658001













tive target markets










5 Milestones

Approval of Layout









License from FSSAI










7 Customer Review


8 Basic Assumptions










ent




the client









Human resources

Management


Interior designer

Accountant

Lawyer

Labour

Materials

Furniture

Fixtures



Paint

















Activity List























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Appendix



































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Rs 326553001 Rs 326553001 Rs 326553001 Rs 326658001

establishing starbucks

Documents

proposed project

project scope

project duration

project auditing

foreseable difficulties

future scope of research

risks mitigation plan

enrolment number