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Essential Oils Unlocked PJ Hanks dōTERRA Team Membership Benefits Explained

Welcome

Thank you for wanting to learn more about the benefits of having a dōTERRA

membership. As you go through this ebook, you are welcome to download any forms

and copy links and materials in this course that you may need later to maximize your

membership benefits. However, I ask that you not copy the content of the ebook for

purposes of creating your own course without permission.

Some Important Details

Types of Accounts

There are two types of accounts in dōTERRA. One is a Wellness Customer and the

other is a Wellness Advocate. The main difference between these accounts is that

customer accounts cannot enroll someone in dōTERRA nor receive a check from

dōTERRA. Wellness Advocates share the oils and enroll others and are compensated

financially by dōTERRA. Wellness Advocates include those who share casually and

earn enough to pay for their monthly product purchases, those who share on a part-time

basis and earn a part-time income, and those who share and build dōTERRA as a full-

time business and earn enough to have financial freedom. Both types of accounts get

25% off purchases and get to participate in various specials that dōTERRA offers. See

the following chart for more details on the two accounts.

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How to Update Your Information (address, etc.)

You may find that you want to update your phone number, address, or email address in

your dōTERRA account. If you enrolled as a Wellness Advocate and plan on sharing

dōTERRA with others, you can follow these same steps to update your website

information. (Wellness Advocates receive a replicated website to share with others and

you can include your photo and a short information piece about yourself.)

How to update profile and website info:

1. Go to www.doterra.com

2. Click Login and type in your id and your password. (If you don't know your id

or password, please contact the person that enrolled you.)

3. Click Login. If this is the first time you're logging in, you may be asked to

verify your information. If so, follow the steps to do so.

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4. Click on your name in the upper right and a menu will appear, choose

Account Profile.

5. Click on Edit (pencil) for My Profile, My Website, or My Business

6. Make changes as needed (or upload photo if you're a Wellness Advocate)

7. Click Save

8. You can explore the site if you would like, when you're done, click on your

name again and choose Logout.

Check it out!

How to See Previous Order Information

For more information about how to see your previous orders, see these instructions

from dōTERRA.

https://www.doterra.com/US/en/access-previous-orders

Basic Terminology

Every organization and company have phrases, acronyms, and words that are used that

may not be familiar to new people coming into the company or who have never heard of

the company's products. dōTERRA is no different. You may start hearing phrases like

"Dilute before use," or "citrus oils are cold pressed," or even "CPTG."

You will find it helpful to review this chart of some of the terminology used among

dōTERRA members. See how many you already knew.

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PLACING ORDERS AND

EARNING FREE PRODUCTS

What is PV

PV stands for product value. Each dōTERRA product has been assigned a value. The

product value (PV) may not necessarily equal the dollar amount of the product.

Essential oils and most of the supplements have product value and dollar price as

equal. However, the price of diffusers does not equal the PV assigned to them, as do

some of the collections and other products. When specials are offered in dōTERRA,

such as earning free product for a 200PV order, you have to note the PV value of the

products you are ordering and not the dollar amount. There is an area in the shopping

cart where you can see the PV of your order.

Product value also matters to those who are participating in the Loyalty Reward

Program (LRP) program. This is dōTERRA’s subscription/monthly service. When you

are on the LR program and purchase monthly and when your order is over 50pv you

earn points or PV from dōTERRA. You can accumulate these points and use them to

redeem for free product. dōTERRA products that do not match PV to dollar price (such

as diffusers) cannot be purchased with point redemption. Many of us use our

accumulated points to purchase the more expensive oils such as Rose, Melissa, and

Jasmine.

Types of Orders

The biggest benefit of a dōTERRA membership is that you get wholesale pricing for the

entire year of your membership. By the way, your account will automatically renew for

another year when you place your first order after your anniversary date. On that

renewal order you will be charged $25 for your next year of membership and dōTERRA

will include a free bottle of peppermint essential oil for your renewal!

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Your wholesale cost of all the dōTERRA’s products is 25% off of the retail price. If you

would like to see the latest product catalog online here is the link:

http://media.doterra.com/us/en/brochures/product-guide.pdf

As a member you have a choice of placing two different orders. Regardless of the type

you choose, your wholesale pricing still applies. One order type is the One-Time Order.

This works best for those who do not want to order on a regular basis and aren't

interested in earning free products as a loyal customer. If you are not on the Loyalty

Reward Program, one-time orders can be used for dōTERRA’s occasional special offers

such as when they offer something free for a 200 PV order. And, they can also be

placed for items that are available as limited time offers such a holiday products.

The second type of order is the Loyalty Reward Order (LRO). This is dōTERRA’s

monthly subscription order and it has the benefits of earning points for your orders that

can then be used to redeem for free product. (If you plan to share the oils with friends

and want to receive compensation from dōTERRA, you need to place loyalty reward

orders of 100PV minimum each month.) The LRO has the most benefits. One of the

next sections covers the details and benefits of this type of order.

Here is a link the detailed description from dōTERRA. If you plan to get all the benefits

of the Loyalty Reward Program, you will want to read through this one-page flyer.

https://www.doterra.com/US/en/flyers-loyalty-rewards-program

How to Place a One-Time Order

If you want to place a One-Time order on your account, you can do so following the

steps below. As a dōTERRA member you can purchase all of the products at the

wholesale price of 25% below retail pricing. If you have already set up your orders on

the Loyalty Reward program, there may be occasion when you do a one-time order. For

example, when you want to order some brochures. However, as an LRO participant,

you do not earn any points for products ordered on a One-Time order.

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How to place a one-time order:

1. Go to doterra.com

2. Click Login and type in your id and your password. (If you don't know your id

or password, please contact the person that enrolled you.)

3. Click Login.

4. Choose Create New One-Time Order

5. Click Shop on the Menu bar.

6. Select the Category of products

7. Find the product you want and add it to the cart.

8. Continue to shop for the products you want.

9. When you are ready to finish your order, click on the Cart on the Menu bar.

10. Select Review One-Time Order

11. Complete all the information needed to complete your order

12. Select Proceed to Check out and finish all the payment information and finish

the order.

If you need any assistance, call Member Services at 800-411-8151, or go to

doterra.com and click on Click to Chat.

How to Set Up a Loyalty Reward Order

To set up a Loyalty Reward for the first time:

1. Login to your account at www.doterra.com

2. Click on Create New LRP Order

3. Pick the date you want the order to ship (you can change this each month).

4. Add items to your cart

5. Verify your shipment information

6. Add your payment information.

7. Save the order or click Process Now.

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How to Edit a Loyalty Reward Order

To learn how to edit the items in your Loyalty Reward order or to update the process

date, watch this short video:

https://youtu.be/CL6aEwOI2O8

To learn how to add or delete items from your Loyalty Reward order, watch this short

video:

https://youtu.be/8DZF0mC50Gw

To learn how to edit the shipping or payment information for your Loyalty Reward order

watch this short video:

https://youtu.be/fFb5AxTex4k

To learn how to get additional discounts on supplements through the Loyalty Reward,

order watch this short video:

https://youtu.be/56L6L9JYOVk

To learn how to review and process your Loyalty Reward order, watch this short video:

https://youtu.be/XsKgKye6_z8

To learn how to sign up for text reminders about your Loyalty Reward order, watch this

short video:

https://youtu.be/PWALmRHDZZ4

If you have more than one Loyalty Reward set up, you can easily delete one of them by

editing the order and from the Cart, select Delete This Order in the bottom left of the

cart. The only way to delete your main Loyalty Reward order/template is to call Member

Services at 800-411-8151. (Make sure you have redeemed any points you have earned

before doing this.) Deleting a LRO template will erase any earned points and any

advancement you have made in the LRO percentage process. For example, if you have

been placing an LRO for over a year and your order has exceeded 50 PV each month,

then you will be earning 30% back on each order. If you delete your LRO template by

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calling Member Services you lose your 30% back benefit. If you re-start an LRO later,

you will start over again at 10% and will need to earn your way back to 30% over the

course of another year.

The Importance of Checking the Box!

Make sure you are marking the box in your order for Personal Consumption when you

place your order!!

The ONLY reason to leave this box un-marked is if you are buying oils at wholesale and

selling them at retail. Then dōTERRA collects the extra sales tax for you.

IF YOU are NOT reselling products at RETAIL - then you SHOULD mark this box.

Otherwise, you are paying a higher tax rate on your order!!

How to Redeem Free Points

Product points accumulate from each LRO (loyalty reward order) you place. The

percentage of product points that you earn (ranging from 10 to 30 percent) depends on

the type of enrollment kit you purchase when you enrolled. Product point percentages

will grow every quarter until you reach a maximum of 30 percent. Additionally, when you

place your order online, you earn 100 percent of your shipping costs back as points.

The dōTERRA Loyalty Rewards Program (LRP) provides free product credits (points)

for monthly purchases ordered on the program. As a participant in the Loyalty Rewards

Program, you will immediately begin to earn points that can be used as cash to

purchase dōTERRA products. The longer you participate, the more points you can

earn—up to 30% of your total monthly Loyalty Rewards purchases!

To have your points applied to an order, you can do it in your Shopping Cart.

Points will be redeemable 90 days following enrollment. If the LRP (loyalty reward

program) is cancelled before 60 days, as a new Wellness Advocate you will not

receive points awarded. (Points earned through an incentive, can be redeemed

prior to the 90 days.)

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SRP (shipping reward programs) points will expire based on the same expiration

schedule as LRP points and will be added to accounts during the commission run

approximately 15 days after the end of each month.

Some terms & conditions regarding the Loyalty Rewards Program:

• Minimum monthly Loyalty Rewards order of 50 PV to earn points

• Orders with a minimum of 1 PV* will maintain both Loyalty Reward level (%) and

previously accrued points

• No maximum monthly points accumulation limit

• Reward points expire 12 months from the date of issue

• Reward points can be used to purchase full PV products only

• Reward points can be redeemed by phone (1-800-411-8151) or online in the new

shopping cart

• Redemption orders have no PV

• A redemption fee of $3, applicable taxes, and shipping and handling charges will

apply

• Must be an LRP participant for 60 days before reward points can be redeemed

• All reward points and percentage will be immediately cancelled with LRP

cancellation

• Reward points have no cash redemption value and are non-transferable

• Products purchased with LRP points are not for resale

• Cancellation of LRP order must take place over the telephone by calling Member

Services at 1-800-411-8151

• Loyalty Rewards orders must exceed 50 PV per single order to earn Reward

Points.Loyalty

• Rewards orders must exceed 50 PV per single order to advance Loyalty Reward

levels (%).

How to See How Many Points You Have

1. Login to your account at www.doterra.com

2. Click on your name at top and Account Profile.

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3. Scroll down and on the right side you’ll see Reward Points as well as the

percentage accrual rate.

How to Redeem Your Points on a One-Time Order

1. Login to your account at www.doterra.com

2. Click on Create New One-time Order

3. An empty cart will appear, choose Shop Products and the category of what you

want. Locate the item you want and choose Add to Cart.

4. Continue adding items to the cart, when you want to view the cart and apply

points, click the cart icon in the upper right corner and choose Review One-Time

Order.

5. Verify that the For Personal Consumption check box is selected.

6. The amount of remaining points you have that can be applied to product is in the

middle of the cart.

7. To apply the points to a product, select the down arrow next to the product for

Use Product.

8. When you’re finished and ready to complete your order, make sure all of the

information for shipping and payment is complete and click Proceed to Checkout

9. Review the order and click Process Now.

How to Redeem Your Points on a Loyalty Reward Order

This video takes you through how to redeem your points on a Loyalty Reward Order:

https://youtu.be/lmC7uaeSoJk

A Few Other Available Items to Purchase

As you start using essential oils you may find it helpful to put an oil in a roller bottle

and dilute it with fractionated coconut oil (FCO). Or, perhaps you will want to make

recipes using essential oils to make your own cleaning products for around the home

and office and need spray bottles. Perhaps you're wondering where you can find these

items to purchase. dōTERRA has some DIY (do-it-yourself) items you can purchase on

your order such as roller bottles, pumps for the fractionated coconut oil, and even key

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chains to make it easy to carry around small amounts of your favorite oils. You will find

these products under Shop Products > Other Products > DIY Accessories. If you need

assistance finding them and adding them to your cart, reach out to the Wellness

Advocate who enrolled you or who is helping you learn.

Occasionally dōTERRA offers some limited time offers (usually at holidays such as

Mother's Day, Father's Day, Convention, and Christmas). You'll find these products

(after logging into your account) on the Products menu, under Other Products >

Special Offers. You will usually find these announced on our team Facebook Group

(EOU Gathering Place).

Shipping Rewards

dōTERRA gives you back your shipping costs in points!

The Shipping Rewards Program helps a Wellness Advocate or Wholesale Customer

earn free product points that can be used toward purchasing orders. Any Wholesale

Customer or Wellness Advocate can earn Shipping Reward Program (SRP) Points in 3

ways:

• By placing any online order

• By placing a Loyalty Rewards (LRP) or enrollment order

• By placing an online LRP or enrollment order.

ONLINE ORDER --> 50% of shipping in SRP points

OR

LOYALTY REWARDS ORDER (LRP) or ENROLLMENT ORDER --> 50% of shipping

in SRP points

OR

ONLINE LRP or ENROLLMENT ORDER --> 100% of shipping in SRP points

Any online or automated order placed by a Wellness Advocate or Wholesale

Customer will receive 50 percent of the value of the shipping costs in Shipping Reward

Program (SRP) points.

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Any Loyalty Rewards or enrollment order placed through our member services line will

receive 50 percent of the value of the shipping costs in SRP points. If a Loyalty

Rewards or enrollment order is placed online* the consultant or member will receive 100

percent of the shipping costs in SRP points (in essence, free shipping). An online or

automated order is an order placed by a Wellness Advocate or Wholesale

Customer online through their back office that remains untouched by a customer

service agent.

AVAILABLE RESOURCES

Third Party Resources

When I first started using essential oils, I was like a sponge wanting to learn as much as

I could about them. Perhaps you are like that. I bought all kinds of books and studied.

There are a handful of resource books that I feel are worth having and would like to

share those with you here on this video. https://vimeo.com/335761636

doTERRA University

As a member of dōTERRA you are now part of a group of millions of people who not

only want to learn about essential oils but many also want to know about how to enjoy

the benefits of good health. dōTERRA Corporate has teams of individuals that do all

types of research on not only essential oils but also on health and wellness products

and practices. They also are very committed to providing education about the products

and about self-care. On the dōTERRA website there is an area called doTERRA

University where so much of this education and research is provided. The best part is

that there is no cost for you to access and learn this information.

Check it out at https://www.doterra.com/US/en/university/living. Pick one of the topics

and spend 5-15 minutes learning more about it.

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Team Resources

One of the best benefits of being part of dōTERRA is being part the community. Not

only are you now part of a worldwide family of individuals who use the essential oils and

products for improved and supported health and wellness but you're also part of smaller

groups or teams that each provide education, support, and a smaller community of

individuals. My husband, Cliff, and I joined doTERRA in 2011 and in addition to using

the products to support our family's health issues we started sharing the products to

help others and have built a substantial team or family of individuals. Even though we

may not have personally shared with you, you were introduced to doTERRA by

someone in our "tribe." We're so glad you're part of it. We have named our group

Essential Oils Unlocked because myself and my business partners are committed to

unlocking and educating those on our team about not only doTERRA products, but also

about health and wellness as well. I want you to unlock your potential and be a light to

the world!

Our team education includes:

• this ebook

• email campaigns on health topics such as daily habits, detoxing, etc.

• a Facebook group called EOU Gathering Place where you can post questions, get

product tips, learn about events, and participate in giveaways

• a Facebook group dedicated to DIY green cleaning and organizing tips for the

home and office

• occasional local team events and training

If you're not already participating in any of these opportunities and want to be part of

them, reach out to your Wellness Advocate or doTERRA mentor or email

pjhanks@gmail.com and I'll connect you.

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ABOUT DOTERRA

Co-Impact Sourcing

One of many things that is great about being a member of dōTERRA is its commitment

to the essential oil industry and to the farmer's, harvesters, and distillers who make it

possible to have such high quality products. Please go to this link, watch the video that

is there and read about dōTERRA’s co-impact sourcing program. As a bonus, click on

one of the oils linked at bottom to learn more about dōTERRA’s project regarding that

essential oil. Please share in the comments something you learned.

https://www.doterra.com/US/en/difference-co-impact-sourcing

One of many things that is great about being a member of dōTERRA is it's commitment

to the essential oil industry and to the farmer's, harvesters, and distillers who make it

possible to have such high quality products. Please go to this link, watch the video that

is there and read about dōTERRA’s co-impact sourcing program. As a bonus, click on

one of the oils linked at bottom to learn more about dōTERRA’s project regarding that

essential oil.

https://www.doterra.com/US/en/difference-co-impact-sourcing

Healing Hands Foundation

dōTERRA’s charity organization, the Healing Hands Foundation, works to bring healing

and hope to the world. The Foundation has many worthwhile projects it is involved.

Many of the dōTERRA members participate in various ways in supporting this

Foundation. You can contribute as well. Click on this link and read about this

Foundation and choose one or two of the links provided to learn more about a couple of

the projects the Foundation is working on.

https://www.doterra.com/US/en/healing-hands-foundation-about

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Global Botanical Network

dōTERRA has exclusive contracts for about 84% of our essential oils. To learn more

about these contracts, go to the link and watch the short video and read the short

article.

https://www.doterra.com/US/en/difference-global-botanical-network

doTERRA Founding Executives

When asked about as to how essential oils companies compare to dōTERRA, I simply

tell people to research the executives and founders of each company. dōTERRA was

founded and is run by seven outstanding individuals. Using this link, check out who they

are and read a little bit about one or two of them.

https://www.doterra.com/US/en/about-executives

THANK YOU

Thank you for choosing to be a member of dōTERRA and for purchasing products.

Hopefully, the lessons provided in this course have helped you learn more as to how to

benefit the most from your membership. All of the leaders of the Essential Oils Unlocked

team hope that you will continue to learn. If you're interested in more courses, please let

your mentor or Wellness Advocate know. Please share in comment any thoughts you

have about this course.

Welcome to the team and the family