Essential Elements of Essential Elements of Cultural Proficiency: Cultural Proficiency:

Behavioral CompetenciesBehavioral Competencies

ELPS 715ELPS 715

Leading Change Through Leading Change Through Cultural CompetenceCultural Competence

Six Points of the ContinuumSix Points of the Continuum

CulturalCulturalDestructivenessDestructiveness

CulturalCulturalIncapacityIncapacity

CulturalCultural BlindnessBlindness

CulturalCultural CompetenceCompetence

CulturalCulturalPrecompetencePrecompetence

CulturalCulturalProficiencyProficiency

Behavioral Markers-UsesBehavioral Markers-Uses

Essential Elements enable deeper Essential Elements enable deeper exploration of values behaviors, policies exploration of values behaviors, policies & practices along the continuum& practices along the continuum

Allows basis for establishing Allows basis for establishing competencies in performance competencies in performance appraisals,appraisals,

Objectives in school Improvement plansObjectives in school Improvement plans Framing core valuesFraming core values Designing & developing staff Designing & developing staff

development and trainingdevelopment and training

Essential Elements of CPEssential Elements of CP

Assess Culture; Name the differencesAssess Culture; Name the differences Value Diversity: Claim your differencesValue Diversity: Claim your differences Manage the Dynamics of Difference: Manage the Dynamics of Difference:

Frame the Conflicts caused by Frame the Conflicts caused by differencesdifferences

Adapt to Diversity: Change to Make a Adapt to Diversity: Change to Make a DifferenceDifference

Institutionalize Cultural Knowledge: Institutionalize Cultural Knowledge: Train about differencesTrain about differences

Assess CultureAssess Culture

Recognize how your culture affects Recognize how your culture affects the culture of othersthe culture of others

Describe your own culture and the Describe your own culture and the cultural norms of your organizationcultural norms of your organization

Understand how the culture of your Understand how the culture of your organization affects those with organization affects those with different culturesdifferent cultures

Value DiversityValue Diversity

Celebrate and encourage the Celebrate and encourage the presence of a variety of people in all presence of a variety of people in all activitiesactivities

Recognize differences as diversity Recognize differences as diversity rather than as inappropriate rather than as inappropriate responses to the environmentresponses to the environment

Accept that each culture finds some Accept that each culture finds some values and behaviors more important values and behaviors more important than othersthan others

Manage the Dynamics of Manage the Dynamics of DifferenceDifference

Learn effective strategies for resolving Learn effective strategies for resolving conflict, particularly among people conflict, particularly among people whose cultural backgrounds and values whose cultural backgrounds and values differdiffer

Understand the effect that historic Understand the effect that historic distrust has on present day interactionsdistrust has on present day interactions

Realize that you may misjudge others’ Realize that you may misjudge others’ actions based on learned expectationsactions based on learned expectations

Adapt to DiversityAdapt to Diversity

Change the way things are done to Change the way things are done to acknowledge the differences that are acknowledge the differences that are present in the staff, clients, and present in the staff, clients, and communitycommunity

Develop skills for intercultural Develop skills for intercultural communicationcommunication

Institutionalize cultural interventions Institutionalize cultural interventions for conflicts and confusion caused by for conflicts and confusion caused by the differencesthe differences

Institutionalize Cultural KnowledgeInstitutionalize Cultural Knowledge

Incorporate cultural knowledge into Incorporate cultural knowledge into the mainstream of the organizationthe mainstream of the organization

Teach the origins of stereotypes and Teach the origins of stereotypes and prejudicesprejudices

For staff development and education, For staff development and education, integrate your systems information integrate your systems information and skills that enable all to interact and skills that enable all to interact effectively in a variety of intercultural effectively in a variety of intercultural situationssituations

Six Points of the ContinuumSix Points of the Continuum

CulturalCulturalDestructivenessDestructiveness

CulturalCulturalIncapacityIncapacity

CulturalCultural BlindnessBlindness

CulturalCultural CompetenceCompetence

CulturalCulturalPrecompetencePrecompetence

CulturalCulturalProficiencyProficiency

The Paradigmatic Change in CPThe Paradigmatic Change in CP Defined as the transition between cultural Defined as the transition between cultural

blindness and cultural precompetenceblindness and cultural precompetence A shift in thinking occurs when we turn our A shift in thinking occurs when we turn our

attention from our interpretation of the attention from our interpretation of the behavior and motivation of others to an behavior and motivation of others to an introspective look at our own behaviors and introspective look at our own behaviors and values values

An examination of individual and district An examination of individual and district policies usually occurs soon thereafterpolicies usually occurs soon thereafter

““Moving from the paralysis of cultural Moving from the paralysis of cultural blindness” to empowerment with blindness” to empowerment with examining our own practices and behaviorsexamining our own practices and behaviors

Tolerance versus EquityTolerance versus Equity

Adapting the CP approach to impact the Adapting the CP approach to impact the student achievement gapstudent achievement gap

Devised by 9 superintendents/districts in Devised by 9 superintendents/districts in Los Angeles and San Bernardino CountiesLos Angeles and San Bernardino Counties

A graphic summary representing how the A graphic summary representing how the five essential elements can work as five essential elements can work as transformative change: transformative change:

MOVING FROM TOLERANCE FOR DIVERSITY MOVING FROM TOLERANCE FOR DIVERSITY TO TRANSFORMATION FOR EQUITYTO TRANSFORMATION FOR EQUITY

Leverage Points for ChangeLeverage Points for Change

Tolerance for DiversityTolerance for Diversity Destructiveness, Destructiveness,

incapacity, & blindness: incapacity, & blindness: Focus is on THEMFocus is on THEM

Assessing one’s own Assessing one’s own cultural knowledge; cultural knowledge; demographics are a demographics are a challengechallenge

Valuing Diversity: tolerate, Valuing Diversity: tolerate, assimilate & acculturateassimilate & acculturate

Transform for EquityTransform for Equity Precompetence, Precompetence,

competence, and competence, and proficiency: Focus is on proficiency: Focus is on OUR PRACTICESOUR PRACTICES

Assessing one’s own Assessing one’s own cultural knowledge; cultural knowledge; demographics- used to demographics- used to inform policy & practiceinform policy & practice

Valuing Diversity: Esteem, Valuing Diversity: Esteem, respect, and adaptrespect, and adapt

Leverage Points (cont’d)Leverage Points (cont’d)

Tolerance for DiversityTolerance for Diversity

Dealing with Conflict: Dealing with Conflict: prevent, mitigate & avoidprevent, mitigate & avoid

Adapting to diversity:Adapting to diversity: System wide accountability System wide accountability

for changing needsfor changing needs Integrating cultural Integrating cultural

knowledge: adding knowledge: adding information to existing information to existing policies, practicespolicies, practices

Transform for EquityTransform for Equity

Dealing with Conflict: Dealing with Conflict: manage, leverage, & manage, leverage, & facilitatefacilitate

Adapting to diversity: Adapting to diversity: system wide accountability system wide accountability for continuous for continuous improvementimprovement

Integrating cultural Integrating cultural knowledge: Information knowledge: Information integrated, changes to integrated, changes to policies & practices, policies & practices, proceduresprocedures

Summary-StandardsSummary-Standards

Five essential elements become the five Five essential elements become the five standards leaders use to develop the standards leaders use to develop the organizationorganization

Standard 1- Assesses CultureStandard 1- Assesses Culture Standard 2- Values DiversityStandard 2- Values Diversity Standard 3- Manages the Dynamics of Standard 3- Manages the Dynamics of

DifferenceDifference Standard 4- Adapts to DiversityStandard 4- Adapts to Diversity Standard 5- Institutionalize Cultural Standard 5- Institutionalize Cultural

KnowledgeKnowledge