1ESPH: A GUIDE FOR REFERRERS

ESPH PATIENT CARE A GUIDE FOR REFERRERS

Physiotherapy

Sports Rehabilitation

Gym & Pilates

Diet & Nutrition

Massage Therapy

Podiatry

2 ESPH: A GUIDE FOR REFERRERS

I have been referring patients to the physiotherapy team at ESPH

for a number of years. They are all highly EXPERIENCED,

and I've never received anything but good feedback.

As a surgeon, my patients' outcomes often depend as much on

their rehab as on the actual surgery. It’s therefore essential that I make referrals to physios who are the best in their field.

I have no hesitation whatsoever in

strongly recommending the ESPH team.

Your choice of locations:

ESPH Harley Street • ESPH East Dulwich

t: 020 7907 1900 e: refer@esph.co.uk

Mr Ian McDermottConsultant Orthopaedic Surgeon specialising in Knee Surgery

London Sports Orthopaedics

3ESPH: A GUIDE FOR REFERRERS

OUR COMMITMENT TO PATIENT CARE

ESPH are your proven physiotherapy partners having treated patients under the expert guidance of Elizabeth Sharp for over 40 years. Our Harley Street site has been operational for twenty six years. In South East London, our East Dulwich site boasts a spacious gym, two Pilates studios and extensive rehab facilities.

Why you should choose ESPH

Our business is all about people. We value our patients, provide a professional and effective service to you and nurture the staff that work with us. Our ethos is to quickly identify the patient’s diagnosis, propose and gain agreement for a treatment plan, measure and convey progress to keep goals on track and finally to optimise recovery through the rehab phase.

What we offer:

• Diagnosis, treatment and rehabilitation

• A high quality professional service delivered by an accountable and supportive team

• A robust and comprehensive online Medical Management System

• A commitment to establishing and retaining alliances with highly respected medical providers

Keeping you in the loop

A central component of optimal patient care is that we communicate with you at the key stages of treatment. This starts right from the first assessment when we send you a review of our findings and suggested treatment plan. Our electronic medical management system (EMMA) is a complete online solution for bookings, diary management, medical reports and referrals. Your patient will be emailed confirmation of their appointment times and we can give you access to our database to retrieve letters, medical reports and referral data at your convenience.

If you have specific protocols, please contact us to discuss these.

4 ESPH: A GUIDE FOR REFERRERS

At ESPH we have selected a highly trained team of Physios and support staff. We nurture that talent and are

committed to regular appraisals and CPD. Supportive leadership is critical and each

Physio meets weekly with their Clinic Manager to review their treatment outcomes, discuss

onward referrals and plan patient management. Integrity and a desire to make a difference are

considered fundamental and I am proud of the excellent team we have.

Elizabeth SharpClinical Director, ESPH

5ESPH: A GUIDE FOR REFERRERS

TREATMENTS FOR YOUR PATIENTS

ESPH’s Physios, reception staff and managers are part of a committed team of motivated and caring individuals who actively embrace our dedicated approach to delivering clinical excellence.

96% of clients were very happy with the treatment received and would recommend ESPH to a friend or family member.Survey data August, 2016.

We treat all musculoskeletal conditions including:

• Sports injuries

• Muscle strains

• Ligament sprains

• Pre and post-operative rehab and prehab

• Postural re-education

• Lower-limb biomechanics

• Acute neck and back pain

• Tension or cervicogenic headaches

• Acute and chronic neuropathic pain

• Pelvic pain

• Pre and post natal conditions

Our specialist services include:

• Physiotherapy

• Isokinetic Assessment

• Fitness Testing

• Diet and Nutrition advice

• Weight Loss courses

• Massage therapy

• Podiatry

• Work station assessments

• Pilates

• One to one exercise

• Rehab gym

ESPH are dedicated to fulfilling patient care to the highest clinical standards.

6 ESPH: A GUIDE FOR REFERRERS

Physiotherapy is our core service, but we have a team of experts offering complimentary treatments to help your patients get back on their feet.

OUR SERVICES

Pilates

ESPH was one of the first Physiotherapy centres to realise the benefit of using Pilates in rehabilitation. We guarantee expert instruction, high levels of supervision and dedicated fully equipped studios in all our sites.

What can Pilates do for your patients?

• Improve spinal stability and core strength

• Enhance flexibility, movement and posture

• Strengthen the back and build longer, leaner musculature

• Relax, de-stress and improve rehabilitation

• Assist with pre and post-natal care

Gym & personal training

We take an holistic approach to patient treatment. In combination with our physiotherapy services, we offer fully equipped fitness studios in all our sites. In addition, a comprehensive class programme is available in East Dulwich only.

The ESPH difference – all patients of ESPH East Dulwich receive a FREE 3 month rehab membership.

Isokinetic assessment & rehabilitation

ESPH has been using isokinetics for over twenty years for the treatment and rehabilitation of ankles, knees, hips and shoulders. It is particularly useful to balance the muscles around a joint and is a proven treatment for tendonitis using the eccentric mode.

Benefits of Isokinetics

• Can be used at all stages of rehab and prehab in closed and open chain exercise

• Is a very safe way to exercise as the patient is in complete control of the resistance of the equipment

• Due to the high level of accuracy and reliability, isokinetics provides an objective measure of progress and can be used to determine the return to previous levels of physical activity

Fitness Testing

Assessments available include:

• Basic Biometrics (BMI, WHR)

• Body composition analysis, including fat levels

• Biomechanical analysis

• Previous Injury diagnostics

• Blood lipids, blood glucose & blood lactate (post exercise)

• Cardio-respiratory fitness (Full volumetric VO2 Max analysis)

• Full Isokinetic strength tests

• Balance & flexibility

• Work & lifestyle analysis

• Diet & nutrition screening

7ESPH: A GUIDE FOR REFERRERS

• anaemia

• cancer

• coeliac disease

• diabetes

• food allergies and intolerances

• gastro-intestinal disorders

• healthy eating

• heart disease

• high blood pressure (hypertension)

• high cholesterol

• osteoporosis

• paediatrics

• polycystic ovarian syndrome (PCOS)

• sports nutrition and weight management

Diet and Nutrition

ESPH provides screening, consultations and structured weight management advice.

Our Nutrition Consultant is qualified to assist with specialised problems, including:

At ESPH East Dulwich we offer a structured weight loss programme combining:

• Diet & nutrition assessment

• Health & Fitness screening

• Group Training exercise sessions

• Ongoing support, reporting, motivation and guidance from our team of physios and fitness experts

Comprehensive Nutrition Assessments are available with full computerised analysis at East Dulwich and Harley Street.

Massage Therapy

We can treat the patient’s whole body or focus on a specific area such as neck, back or lower limbs.

Massage aids recovery from a specific injury. It will also help to eliminate toxins such as lactic acid from the body and can help improve sleep patterns, manage hormonal issues and deal with the stresses and strains of everyday life.

Podiatry – Harley Street only

Our podiatrists treat a range of lower limb conditions from biomechanical and sporting issues to nail surgery and verrucae. They use a range of orthoses to help manage foot problems and are experienced in treating both adults and children.

Pre and Post Natal Care

Our physios are trained to recommend safe exercises during each stage of pregnancy. We offer pre and post natal pilates and yoga (East Dulwich only), in both one-on-one and group sessions. We also have massage therapists who specialise in mums-to-be pregnancy massage. Massage can provide great relief from lower back and hip pain, pelvic girdle pain, sciatica, neck and shoulder pain, carpal tunnel syndrome and water retention. It is a fantastic way to alleviate stress, anxiety and sleep deprivation.

Pelvic Pain

In many cases pelvic pain can be treated successfully with the readjustment of the bones of the pelvis and lumbar spine using gentle but effective manual techniques. The muscles then need to be re-educated to produce enough tone to keep the pelvis aligned and stable in posture.

We create an individual pelvic pain management plan, which will typically consist of manual therapy to reduce pain and exercise such as Pilates to re-educate muscles. More complex cases may require additional input from a Pain Management specialist and a Cognitive Behavioural Therapist.

If you have a particular treatment plan you wish to discuss, please don’t hesitate to contact us.

8 ESPH: A GUIDE FOR REFERRERS

Claiming for Treatment

We are registered with all the major private medical insurance companies and will claim directly from BUPA and AXA PPP.

Site visits and demonstrations

We’d welcome the opportunity to show you round and introduce you to our teams. Please don’t hesitate to contact us to arrange a visit.

How To Refer To ESPH By post: To your preferred location below By email: refer@esph.co.uk By phone: 020 7907 1900

ESPH Harley Street42 Harley StreetLondonW1G 9PR

Mon – Fri 07:00 - 19:00

ESPH East Dulwich116 Lordship LaneLondonSE22 8HD

Mon – Thurs 06:30 - 22:00Fri 06:30 - 21:00Sat 08:00 - 18:00Sun 09:00 - 18:00

TowardsEast Dulwich Station

TowardsSouth Circular

Lord

ship

Lan

e

East Dulwich Grove

Bassano St.

Melbourne G

rove

Cavendish Square Gardens

New Cavendish St

Harley S

t

Wigmore St

Queen Anne St

Wim

pole St

Portland Place

TowardsOxford Circus

TowardsRegents Park

Towards Bond St(via Oxford St)

Mansfield Mews

020 7907 1900www.esph.co.uk