#esnchat recap october 30, 2014 - crisis management in an esn
DESCRIPTION
Best practices for ESN crisis management, how to build an ESN crisis plan and scary ESN stories.TRANSCRIPT
Join #ESNchat every Thursday from 2-3pm ET
#ESNchat Recap
October 30, 2014:
Crisis Management
Join #ESNchat every Thursday from 2-3pm ET
October 30, 2014: ESN Crisis Management
Join #ESNchat every Thursday from 2-3pm ET
Even in the most organized and engaged communi3es a crisis can arise. If you are prepared you can minimize fallout and damage to your ESN. On Thursday, October 30th the ESN professionals in #ESNchat discussed poten3al crisis situa3ons, 3ps and best prac3ces for ESN crisis management and shared their ESN horror stories.
Join #ESNchat every Thursday from 2-3pm ET
Question #1
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #1 – Answers
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #2
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #2 – Real Life Examples
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #3
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #3 – Professional Perspectives
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #4
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #4 – Personal Experiences
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #4 – Personal Experiences
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #5
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #5 – Halloween Fun
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
Question #5 – Halloween Fun
Join #ESNchat every Thursday from 2-3pm ET
Join #ESNchat every Thursday from 2-3pm ET
More Great Advice…
This is just a snippet of the great conversa3on that ESN professionals had on the crisis management in an ESN. View the en3re archive here: hGps://storify.com/TheCR/esnchat-‐october-‐30-‐2014-‐a-‐conversa3on-‐on-‐crisis
Join #ESNchat every Thursday from 2-3pm ET
About #ESNchat
#ESNchat is a weekly TwiGer chat founded by Jeff Ross, and currently hosted by TheCR for those interested in Enterprise Social Networks (internal social networks for businesses). The topics covered are primarily of interest to ESN community managers, but anyone with an interest in ESNs is welcome to par3cipate. Join us every Thursday from 2-‐3pm ET to share your perspec3ve on ESN topics. Learn more here: hGp://www.communityroundtable.com/community-‐101/resources/esnchat/
17
About The Community Roundtable
Our Mission: Advance the Business of Community
Champion - Advocate for the needs of community business owners and teams
Educate - Provide training solutions to community and social business leaders
Curate - Aggregate, document and share community management best practices
Services
TheCR Network | Research | Community Management Training | Advisory | Community Performance Benchmark
Rachel Happe Principal and Co-Founder @rhappe
Jim Storer Principal and Co-Founder @jimstorer
Leadership
Learn more at www.communityroundtable.com