1. The ContextualScenario Framework for Representing Subjective Experience Eric Swanson Dissertation Presentation Institute of Design 16 April 2013

2. BackgroundWhy subjective experience? Research goal Research approach 3. Background Research goals Increase integration of empirical findings in evocative toolsIn practice, Personas & Narratives disconnected from researchEnable re-use of empirical findings(McInerney, 2003; Guo, 2011)Align to useIncrease designer ability to imagine life in the users world & design for it (Forlizzi & Battarbee, 2004)Reduce bias 3Designs embody designers understanding of world of use Without understanding experience, substitute own world for users(Chalmers, 2004)(Grudin, 1991; Button, 2001; Cooper, 1999; Forsythe, 1999)Swanson Eric Swanson | /Dissertation: Contextual Scenario Framework /| 16 Apr. 2013 ContextualScenario Framework 16 April 2013 4. Background Research approach 1. Develop a design-centric model of subjective experience 2. Construct an Information framework based on model 3. Build a mechanism to encode research findings 4. Develop process to integrate findings into everyday design processes 5. Toolkit using the information model (Goal 2), enabling encoding of findings (Goal 3), and integration of findings into systems development (Goal 4).4Swanson Eric Swanson | /Dissertation: Contextual Scenario Framework /| 16 Apr. 2013 ContextualScenario Framework 16 April 2013 5. Background Research positioning Phenomenology:Conceptual models regarding lived experience, subjectivitySimulation:Models for integrating complex data into tangible situationsNarrative theory:5Models connecting storytelling to the way we comprehend Eric Swanson / ContextualScenario Framework / 16 April 2013 6. Existing Approaches at the intersectionSituating Approaches Empathetic representations Computational Simulations Ubiquitous Computing Scenarios and Narratives 7. Situating approaches Ethnomethodology Understand activity from within, in particular detail (Anderson, 1994)Practices that produce ordinary social facts. Context of use Direct Interaction Interviews(Button & Dourish, 1996) Observation!But:EthnomethodologistDocument reviewWork activityCurrent-practice focus risks reinforcing status quo (Button & Dourish, 1996)7 Eric Swanson / ContextualScenario Framework / 16 April 2013 8. Situating approaches Participatory Design Incorporate participants into innovation process itself (Hartswood et al., 2002)Understanding through shared activityAs equals and co-designers (Kyng, 1995)Creates shared understandings between designers and users (Muller, 2009)!But: Typically only used for special projectsDesignerUnderstanding through the designUsers(Harrison et al., 2007)8 Eric Swanson / ContextualScenario Framework / 16 April 2013 9. Empathy-generating approaches Personas Personas are hypothetical archetypes of actual users. (Cooper, 1999; Guo, Shamdasani & Randall, 2011)Derived from rigorous linkage to original research (Cooper, 1999; Pruitt & Grudin, 2003)Documents Marketing demographics Ethnomethodology Secondary research InterviewsEmpathy via theory of mindAnalyst design action theory of mind(Pruitt & Grudin, 2003)But: In practice, link to research often weak, or disbelievedDesigner Composite archetypeRepresentationsScenarios design decisions(Guo et al., 2011)9 Eric Swanson / ContextualScenario Framework / 16 April 2013 10. Narrative approaches Scenarios10 Eric Swanson / ContextualScenario Framework / 16 April 2013 11. Narrative approaches Scenarios Scenarios are stories, telling sequences of events over time (Carroll, 1999; Potts, 1995)10 Eric Swanson / ContextualScenario Framework / 16 April 2013 12. Narrative approaches Scenarios Scenarios are stories, telling sequences of events over time (Carroll, 1999; Potts, 1995)Common in technology development, for example:10 Eric Swanson / ContextualScenario Framework / 16 April 2013 13. Narrative approaches Scenarios Scenarios are stories, telling sequences of events over time (Carroll, 1999; Potts, 1995)Common in technology development, for example:10Cross-disciplinary communication (e.g. Leite, 2000) Eric Swanson / ContextualScenario Framework / 16 April 2013 14. Narrative approaches Scenarios Scenarios are stories, telling sequences of events over time (Carroll, 1999; Potts, 1995)Common in technology development, for example:10...!Cross-disciplinary communication?Eliciting responses from stakeholders(e.g. Leite, 2000)(e.g. Bdker, 2000) Eric Swanson / ContextualScenario Framework / 16 April 2013 15. Narrative approaches Scenarios Scenarios are stories, telling sequences of events over time (Carroll, 1999; Potts, 1995)Common in technology development, for example:10!Eliciting responses from stakeholders...Cross-disciplinary communication?Guiding user tests(e.g. Leite, 2000)(e.g. Bdker, 2000)(e.g. Weidenhaupt.p 1998) Eric Swanson / ContextualScenario Framework / 16 April 2013 16. Narrative approaches Scenarios Scenarios are stories, telling sequences of events over time (Carroll, 1999; Potts, 1995)Common in technology development, for example:10Guiding user tests!Eliciting responses from stakeholders...Cross-disciplinary communication?Recording domain research(e.g. Leite, 2000)(e.g. Bdker, 2000)(e.g. Weidenhaupt.p 1998)(Bardram, 2000) Eric Swanson / ContextualScenario Framework / 16 April 2013 17. Narrative approaches Scenarios Scenarios are stories, telling sequences of events over time (Carroll, 1999; Potts, 1995)Common in technology development, for example:Recording domain research 10Guiding user testsMaking iterative design moves!Eliciting responses from stakeholders...Cross-disciplinary communication?(e.g. Leite, 2000)(e.g. Bdker, 2000)(e.g. Weidenhaupt.p 1998)(Bardram, 2000) What if?What if?(Fillipidou, 1998) Eric Swanson / ContextualScenario Framework / 16 April 2013 18. Narrative approaches Scenarios11 Eric Swanson / ContextualScenario Framework / 16 April 2013 19. Narrative approaches Scenarios But:11 Eric Swanson / ContextualScenario Framework / 16 April 2013 20. Narrative approaches Scenarios But:People are confused about how to write scenarios (Leite, 2000)11 Eric Swanson / ContextualScenario Framework / 16 April 2013 21. Narrative approaches Scenarios But:People are confused about how to write scenariosScenarios can be based on unrealistic characters(Leite, 2000)(Nielsen, 2002, Wright, 2008)11 Eric Swanson / ContextualScenario Framework / 16 April 2013 22. Narrative approaches Scenarios But:People are confused about how to write scenariosScenarios can be based on unrealistic charactersThere are only limited systematic processes for creating scenarios (Leite, 2000)(Nielsen, 2002, Wright, 2008)(Philhon, 1998)11 Eric Swanson / ContextualScenario Framework / 16 April 2013 23. Phenomenological Model of Subjective Experience Subjectivity Experience of the moment Experience over time 24. Phenomenological model Subjectivity 13Mineness Point-of-view worlds To err is human and also necessary Eric Swanson / ContextualScenario Framework / 16 April 2013 25. Subjectivity Mineness of experience Proposition: Subjective experience is first-person experience14 Eric Swanson / ContextualScenario Framework / 16 April 2013 26. Subjectivity Mineness of experience Proposition: Subjective experience is first-person experience14 Eric Swanson / ContextualScenario Framework / 16 April 2013 27. Subjectivity Mineness of experience Proposition: Subjective experience is first-person experience Always one and only one person for whom a particular experience is my experience. (Husserl, 1931)14 Eric Swanson / ContextualScenario Framework / 16 April 2013 28. Subjectivity Mineness of experience Proposition: Subjective experience is first-person experience Always one and only one person for whom a particular experience is my experience. (Husserl, 1931)This gives experiences the quality of Mineness (Zahavi, 2005)14 Eric Swanson / ContextualScenario Framework / 16 April 2013 29. Subjectivity Mineness of experience Proposition: Subjective experience is first-person experience Always one and only one person for whom a particular experience is my experience. (Husserl, 1931)This gives experiences the quality of Mineness (Zahavi, 2005)Cannot see into anothers subjective experience in the same way one cannot borrow their headache. (Searle, 1992; Zahavi, 2005)14 Eric Swanson / ContextualScenario Framework / 16 April 2013 30. Subjectivity Point-of-View worlds Proposition: Every individual lives in a world built from his or her point of view15 Eric Swanson / ContextualScenario Framework / 16 April 2013 31. Subjectivity Point-of-View worlds Proposition: Every individual lives in a world built from his or her point of view Pinks Point-of-Viewdefined worldGreens Point-of-Viewdefined worldOutwardly verifiable features of the world15 Eric Swanson / ContextualScenario Framework / 16 April 2013 32. Subjectivity Point-of-View worlds Proposition: Every individual lives in a world built from his or her point of view ...my access to the world ... is always perspectival, always from my point of view.Pinks Point-of-Viewdefined worldGreens Point-of-Viewdefined world(Searle, 1992)Outwardly verifiable features of the world15 Eric Swanson / ContextualScenario Framework / 16 April 2013 33. Subjectivity Point-of-View worlds Proposition: Every individual lives in a world built from his or her point of view ...my access to the world ... is always perspectival, always from my point of view.Pinks Point-of-Viewdefined worldGreens Point-of-Viewdefined world(Searle, 1992)There is always meaning, always something in mind (Husserl, 1931)Outwardly verifiable features of the world15 Eric Swanson / ContextualScenario Framework / 16 April 2013 34. Subjectivity Point-of-View worlds Proposition: Every individual lives in a world built from his or her point of view ...my access to the world ... is always perspectival, always from my point of view.Pinks Point-of-Viewdefined worldGreens Point-of-Viewdefined world(Searle, 1992)There is always meaning, always something in mind (Husserl, 1931)This point-of-view world is the fabric from which subjective experience is built. Outwardly verifiable features of the world15 Eric Swanson / ContextualScenario Framework / 16 April 2013 35. Subjectivity Point-of-View worlds Proposition: Every individual lives in a world built from his or her point of view ...my access to the world ... is always perspectival, always from my point of view.Pinks Point-of-Viewdefined worldGreens Point-of-Viewdefined world(Searle, 1992)There is always meaning, always something in mind (Husserl, 1931)This point-of-view world is the fabric from which subjective experience is built. Outwardly verifiable features of the world15 Eric Swanson / ContextualScenario Framework / 16 April 2013 36. To Err is Human and Also Necessary Proposition: Contradictions, errors & truths are ordinary features of experience16 Eric Swanson / ContextualScenario Framework / 16 April 2013 37. To Err is Human and Also Necessary Proposition: Contradictions, errors & truths are ordinary features of experienceDo I contradict myself? Very well then I contradict myself, (I am large, I contain multitudes) (Walt Whitman, Song of myself, 1965, Section 51, 1860)16 Eric Swanson / ContextualScenario Framework / 16 April 2013 38. To Err is Human and Also Necessary Proposition: Contradictions, errors & truths are ordinary features of experience We can never know our subjective experience completely (Husserl, 1931)16Do I contradict myself? Very well then I contradict myself, (I am large, I contain multitudes) (Walt Whitman, Song of myself, 1965, Section 51, 1860) Eric Swanson / ContextualScenario Framework / 16 April 2013 39. To Err is Human and Also Necessary Proposition: Contradictions, errors & truths are ordinary features of experience We can never know our subjective experience completely (Husserl, 1931)We contain tensions and contradictions within themselves (Mateas & Sengers, 1999; Nielsen, 20002; Umaschi-Bers, 1999).16Do I contradict myself? Very well then I contradict myself, (I am large, I contain multitudes) (Walt Whitman, Song of myself, 1965, Section 51, 1860) Eric Swanson / ContextualScenario Framework / 16 April 2013 40. To Err is Human and Also Necessary Proposition: Contradictions, errors & truths are ordinary features of experience We can never know our subjective experience completely (Husserl, 1931)We contain tensions and contradictions within themselves (Mateas & Sengers, 1999; Nielsen, 20002; Umaschi-Bers, 1999).We prove relatively immune to information conflicting with current stateDo I contradict myself? Very well then I contradict myself, (I am large, I contain multitudes) (Walt Whitman, Song of myself, 1965, Section 51, 1860)(Nowak, Teser, Vallacher & Borkowski, 2000)16 Eric Swanson / ContextualScenario Framework / 16 April 2013 41. To Err is Human and Also Necessary Proposition: Contradictions, errors & truths are ordinary features of experience We can never know our subjective experience completely (Husserl, 1931)We contain tensions and contradictions within themselves (Mateas & Sengers, 1999; Nielsen, 20002; Umaschi-Bers, 1999).We prove relatively immune to information conflicting with current stateDo I contradict myself? Very well then I contradict myself, (I am large, I contain multitudes) (Walt Whitman, Song of myself, 1965, Section 51, 1860)(Nowak, Teser, Vallacher & Borkowski, 2000)Mistaken beliefs and true beliefs are the same kinds of thing.16 Eric Swanson / ContextualScenario Framework / 16 April 2013 42. Phenomenological model Experience of the moment 17Influence diversity Vertical unity Eric Swanson / ContextualScenario Framework / 16 April 2013 43. Experience of the moment Influence diversity Proposition: Experience is influenced by a diverse constellation of factors18 Eric Swanson / ContextualScenario Framework / 16 April 2013 44. Experience of the moment Influence diversity Proposition: Experience is influenced by a diverse constellation of factorsOrganizational inuences Social inuencesPhysical inuencesCultural inuencesOther Inuences Biographical inuences18 Eric Swanson / ContextualScenario Framework / 16 April 2013 45. Experience of the moment Influence diversity Proposition: Experience is influenced by a diverse constellation of factors Loosely-related elements from many types of sources influence experienceOrganizational inuences(Dahlbom & Matthiassen, 1993, p. 9)Social inuencesPhysical inuencesCultural inuencesOther Inuences Biographical inuences18 Eric Swanson / ContextualScenario Framework / 16 April 2013 46. Experience of the moment Influence diversity Proposition: Experience is influenced by a diverse constellation of factors Loosely-related elements from many types of sources influence experienceOrganizational inuences(Dahlbom & Matthiassen, 1993, p. 9)Physical Technological Cognitive Social Cultural Biographical Organizational Etc... (Swanson, Galvao & Sato, 2003)18Social inuencesPhysical inuencesCultural inuencesOther Inuences Biographical inuences Eric Swanson / ContextualScenario Framework / 16 April 2013 47. Experience of the moment Vertical Unity Proposition: Features of a moment are integrated into seamless whole19 Eric Swanson / ContextualScenario Framework / 16 April 2013 48. Experience of the moment Vertical UnityFeatures of a conscious stateProposition: Features of a moment are integrated into seamless wholet119t2t3t4t5 Eric Swanson / ContextualScenario Framework / 16 April 2013 49. Experience of the moment Vertical UnityVertical Unity is the simultaneous awareness of all the diverse features of any conscious state. (Searle, 1992, p. 129)Features of a conscious stateProposition: Features of a moment are integrated into seamless wholet119t2t3t4t5 Eric Swanson / ContextualScenario Framework / 16 April 2013 50. Experience of the moment Vertical UnityVertical Unity is the simultaneous awareness of all the diverse features of any conscious state. (Searle, 1992, p. 129)Features of a conscious stateProposition: Features of a moment are integrated into seamless wholet1t2t3t4t5Vertical Unity [ Simultaneous awareness of all features of this conscious state ]19 Eric Swanson / ContextualScenario Framework / 16 April 2013 51. Experience of the moment Vertical UnityVertical Unity is the simultaneous awareness of all the diverse features of any conscious state. (Searle, 1992, p. 129)Every feature of a moment is integrated into this unity (Tononi, 2008)Features of a conscious stateProposition: Features of a moment are integrated into seamless wholet1t2t3t4t5Vertical Unity [ Simultaneous awareness of all features of this conscious state ]19 Eric Swanson / ContextualScenario Framework / 16 April 2013 52. Phenomenological model Experience over time 20Horizontal unity Reconstitution Reflective lag Eric Swanson / ContextualScenario Framework / 16 April 2013 53. Experience over time Horizontal UnityFeatures of a conscious stateProposition: Personal subjective experience is a continuous, evolving streamt1t2t3t4t5Vertical Unity [ Simultaneous awareness of all features of this conscious state ]21 Eric Swanson / ContextualScenario Framework / 16 April 2013 54. Experience over time Horizontal Unity Proposition: Personal subjective experience is a continuous, evolving stream Horizontal Unity is the remembered present, connecting our pasts to our now Features of a conscious state(Searle, 1992)t1t2t3t4t5Vertical Unity [ Simultaneous awareness of all features of this conscious state ]21 Eric Swanson / ContextualScenario Framework / 16 April 2013 55. Experience over time Horizontal Unity Proposition: Personal subjective experience is a continuous, evolving stream Horizontal Unity is the remembered present, connecting our pasts to our nowHorizontal Unity [ Remembered present] Features of a conscious state(Searle, 1992)t1t2t3t4t5Vertical Unity [ Simultaneous awareness of all features of this conscious state ]21 Eric Swanson / ContextualScenario Framework / 16 April 2013 56. Experience over time Horizontal Unity Proposition: Personal subjective experience is a continuous, evolving stream Horizontal Unity is the remembered present, connecting our pasts to our nowHorizontal Unity [ Remembered present]Retention of the past makes experience a continuous stream. (Husserl, 1931)Features of a conscious state(Searle, 1992)t1t2t3t4t5Vertical Unity [ Simultaneous awareness of all features of this conscious state ]21 Eric Swanson / ContextualScenario Framework / 16 April 2013 57. Experience over time Reconstitution Proposition: An experience of now is built by evolving the parts of just passed22 Eric Swanson / ContextualScenario Framework / 16 April 2013 58. Experience over time Reconstitution Proposition: An experience of now is built by evolving the parts of just passed The prior moments subjective experienceThe current moments subjective experience22 Eric Swanson / ContextualScenario Framework / 16 April 2013 59. Experience over time Reconstitution Proposition: An experience of now is built by evolving the parts of just passed Every now passes into retained memory.The prior moments subjective experienceThe current moments subjective experience22 Eric Swanson / ContextualScenario Framework / 16 April 2013 60. Experience over time Reconstitution Proposition: An experience of now is built by evolving the parts of just passed Every now passes into retained memory. But every new now relies on the memory of moments passed.The prior moments subjective experienceThe current moments subjective experience22 Eric Swanson / ContextualScenario Framework / 16 April 2013 61. Experience over time Reconstitution Proposition: An experience of now is built by evolving the parts of just passed Every now passes into retained memory. But every new now relies on the memory of moments passed.The prior moments subjective experienceThe moment passed is continuously annexed by the new (Husserl, 1931)The current moments subjective experience22 Eric Swanson / ContextualScenario Framework / 16 April 2013 62. Experience over time The Reflective Lag Proposition: Only moments retained or recalled are available to reflect upon The prior moments subjective experienceThe current moments subjective experience23 Eric Swanson / ContextualScenario Framework / 16 April 2013 63. Experience over time The Reflective Lag Proposition: Only moments retained or recalled are available to reflect upon Think about your mood.The prior moments subjective experienceThe current moments subjective experience23 Eric Swanson / ContextualScenario Framework / 16 April 2013 64. Experience over time The Reflective Lag Proposition: Only moments retained or recalled are available to reflect upon Think about your mood. You will not find it as just started the moment you focused on it.The prior moments subjective experienceThe current moments subjective experience23 Eric Swanson / ContextualScenario Framework / 16 April 2013 65. Experience over time The Reflective Lag Proposition: Only moments retained or recalled are available to reflect upon Think about your mood. You will not find it as just started the moment you focused on it.The prior moments subjective experienceInstead, it is already there as a concern, previously experienced but not held before the eye. (Husserl, 1931, p. 151, italics in original).The current moments subjective experience23 Eric Swanson / ContextualScenario Framework / 16 April 2013 66. Experience over time The Reflective Lag Proposition: Only moments retained or recalled are available to reflect upon Think about your mood. You will not find it as just started the moment you focused on it.The prior moments subjective experienceInstead, it is already there as a concern, previously experienced but not held before the eye. (Husserl, 1931, p. 151, italics in original).The current moments subjective experience23 Eric Swanson / ContextualScenario Framework / 16 April 2013 67. From conceptual model to information model Once upon a time... Strategies Structures Demonstration scenario 68. Once upon a time...CST25 Eric Swanson / ContextualScenario Framework / 16 April 2013 69. Once upon a time... 1. Write scenario openingCST25 Eric Swanson / ContextualScenario Framework / 16 April 2013 70. Once upon a time... 1. Write scenario openingOn a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run.CST25 Eric Swanson / ContextualScenario Framework / 16 April 2013 71. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. 2. Describe SituationCST25 Eric Swanson / ContextualScenario Framework / 16 April 2013 72. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. 2. Describe SituationCST< is embodying > hare < is engaged in > race / contest of speed< is embodying > tortoise < is engaged in > race / contest of speed25 Eric Swanson / ContextualScenario Framework / 16 April 2013 73. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. 3. CST locates attributes for each character CST< is embodying > hare < is engaged in > race / contest of speed< is embodying > tortoise < is engaged in > race / contest of speed25 Eric Swanson / ContextualScenario Framework / 16 April 2013 74. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. 3. CST locates attributes for each character CST< is embodying > hare < is engaged in > race / contest of speed< is embodying > tortoise < is engaged in > race / contest of speed25 Eric Swanson / ContextualScenario Framework / 16 April 2013 75. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. 3. CST locates attributes for each character CST< is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward 25 Eric Swanson / ContextualScenario Framework / 16 April 2013 76. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run.CST< is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence 4. Write next moment, building on attributes 25< is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 77. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.CST< is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence 4. Write next moment, building on attributes 25< is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 78. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.CST< is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence Final Moment?25< is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 79. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.CST< is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence Final Moment? NO.25< is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 80. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.CST< is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence Final Moment? NO. Repeat.25< is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 81. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.CST5. Revise description of each characters Situation< is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward25 Eric Swanson / ContextualScenario Framework / 16 April 2013 82. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.CST5. Revise description of each characters Situation< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward25 Eric Swanson / ContextualScenario Framework / 16 April 2013 83. Once upon a time...6. CST revises attributes for each character CSTOn a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward25 Eric Swanson / ContextualScenario Framework / 16 April 2013 84. Once upon a time...6. CST revises attributes for each character CSTOn a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward25 Eric Swanson / ContextualScenario Framework / 16 April 2013 85. Once upon a time...6. CST revises attributes for each character CSTOn a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence may be unable to rouse self appropriately < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward25 Eric Swanson / ContextualScenario Framework / 16 April 2013 86. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily.CST7. Write next moment. building on attributes 25< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence may be unable to rouse self appropriately < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 87. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily. The tortoise quietly passes the hare and continues on to the nish line. CST7. Write next moment. building on attributes 25< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence may be unable to rouse self appropriately < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 88. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily. The tortoise quietly passes the hare and continues on to the nish line. CSTFinal Moment?25< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence may be unable to rouse self appropriately < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 89. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily. The tortoise quietly passes the hare and continues on to the nish line. CSTFinal Moment? YES.25< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence may be unable to rouse self appropriately < is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 90. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily. The tortoise quietly passes the hare and continues on to the nish line. CSTFinal Moment? YES. Finished.25 Eric Swanson / ContextualScenario Framework / 16 April 2013 91. Once upon a time... On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. The hare has raced so far ahead that he feels he can take a nap and still win easily. The tortoise quietly passes the hare and continues on to the nish line. CST25 Eric Swanson / ContextualScenario Framework / 16 April 2013 92. Modeling strategies Point-of-view indexing Experiential vectors Narrative storytelling26 Eric Swanson / ContextualScenario Framework / 16 April 2013 93. Modeling strategies Point-of-view indexing Strategy: Index both research & characters to individual point of view27 Eric Swanson / ContextualScenario Framework / 16 April 2013 94. Modeling strategies Point-of-view indexing Strategy: Index both research & characters to individual point of view Many research findings apply to certain individuals in specific situations.27Hares running in foot races are prone towards overcondence, when not drunk. Eric Swanson / ContextualScenario Framework / 16 April 2013 95. Modeling strategies Point-of-view indexing Strategy: Index both research & characters to individual point of view Many research findings apply to certain individuals in specific situations.Hares running in foot races are prone towards overcondence, when not drunk.A hypothetical character is this individual in this situation.Frank, as brash a young hare as they come, has found himself another foot-race.27 Eric Swanson / ContextualScenario Framework / 16 April 2013 96. Modeling strategies Point-of-view indexing Strategy: Index both research & characters to individual point of view Many research findings apply to certain individuals in specific situations.Hares running in foot races are prone towards overcondence, when not drunk.A hypothetical character is this individual in this situation.Frank, as brash a young hare as they come, has found himself another foot-race.Point-of-View Indexing identifies whether the characters hypothetical situation contains the findings specific situation.< is embodying > hare < is engaged in > race / contest of speed < embodies > state of drunkenness27 Eric Swanson / ContextualScenario Framework / 16 April 2013 97. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change28 Eric Swanson / ContextualScenario Framework / 16 April 2013 98. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Not possible to re-create the entirety of someones subjective experienceeven ones own. (Husserl, 1931)28 Eric Swanson / ContextualScenario Framework / 16 April 2013 99. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Not possible to re-create the entirety of someones subjective experienceeven ones own. (Husserl, 1931)28? Eric Swanson / ContextualScenario Framework / 16 April 2013 100. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects.?28 Eric Swanson / ContextualScenario Framework / 16 April 2013 101. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects.?28 Eric Swanson / ContextualScenario Framework / 16 April 2013 102. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects.?28 Eric Swanson / ContextualScenario Framework / 16 April 2013 103. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects.?28? Eric Swanson / ContextualScenario Framework / 16 April 2013 104. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects.?28? Eric Swanson / ContextualScenario Framework / 16 April 2013 105. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects.? ? 28 Eric Swanson / ContextualScenario Framework / 16 April 2013 106. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects.? ? 28 Eric Swanson / ContextualScenario Framework / 16 April 2013 107. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects.? ? 28 Eric Swanson / ContextualScenario Framework / 16 April 2013 108. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects. As eects aggregate, comprehension improves.? ?28 Eric Swanson / ContextualScenario Framework / 16 April 2013 109. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects. As eects aggregate, comprehension improves.28? Eric Swanson / ContextualScenario Framework / 16 April 2013 110. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects. As eects aggregate, comprehension improves.28?? Eric Swanson / ContextualScenario Framework / 16 April 2013 111. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects. As eects aggregate, comprehension improves.28?? Eric Swanson / ContextualScenario Framework / 16 April 2013 112. Modeling strategies Experiential vectors Strategy: Track subjective experience indirectly by tracking what could change Instead, identify factors that set or alter its trajectory - its experiential eects. As eects aggregate, comprehension improves.28? Eric Swanson / ContextualScenario Framework / 16 April 2013 113. Modeling strategies The primal narrative Strategy: Leverage narratives strength as the way we understand the worldO time... Ance upon29 Eric Swanson / ContextualScenario Framework / 16 April 2013 114. Modeling strategies The primal narrative Strategy: Leverage narratives strength as the way we understand the world ... narrative and self are inseparable (Ochs & Capps, 1995, pp. 20-21)29O time... Ance upon Eric Swanson / ContextualScenario Framework / 16 April 2013 115. Modeling strategies The primal narrative Strategy: Leverage narratives strength as the way we understand the world ... narrative and self are inseparable (Ochs & Capps, 1995, pp. 20-21)When we see intentional behavior... we try to understand it by organizing it into a kind of storyO time... Ance upon(Sengers, 2000)29 Eric Swanson / ContextualScenario Framework / 16 April 2013 116. Modeling strategies Primal narrative30 Eric Swanson / ContextualScenario Framework / 16 April 2013 117. Modeling strategies Primal narrative Another advantage:30 Eric Swanson / ContextualScenario Framework / 16 April 2013 118. Modeling strategies Primal narrative Another advantage:Experiences inherently 1st-personPinks Point-of-Viewdefined worldGreens Point-of-Viewdefined worldOutwardly verifiable features of the world30 Eric Swanson / ContextualScenario Framework / 16 April 2013 119. Modeling strategies Primal narrative Another advantage: Experiences inherently 1st-person But narratives can be 3rd-personPinks Point-of-Viewdefined worldGreens Point-of-Viewdefined worldOutwardly verifiable features of the world30 Eric Swanson / ContextualScenario Framework / 16 April 2013 120. Modeling strategies Primal narrative Another advantage: Experiences inherently 1st-person But narratives can be 3rd-personPinks Point-of-Viewdefined worldGreens Point-of-Viewdefined worldMore can be specified than verifiedSpecifiable features of hypothetical world30 Eric Swanson / ContextualScenario Framework / 16 April 2013 121. Structures of the CST The Situation Component The Subjective Feature The Scenario31 Eric Swanson / ContextualScenario Framework / 16 April 2013 122. Structures Situation Component A Situation Component (UC) provides the point-of-view index.32 Eric Swanson / ContextualScenario Framework / 16 April 2013 123. Structures Situation Component A Situation Component (UC) provides the point-of-view index. It has two parts:32 Eric Swanson / ContextualScenario Framework / 16 April 2013 124. Structures Situation Component A Situation Component (UC) provides the point-of-view index. It has two parts: Situation Primitive (UP): Entity or state. Always a noun. Not always tangible.hare Situation Primitive (UP)32 Eric Swanson / ContextualScenario Framework / 16 April 2013 125. Structures Situation Component A Situation Component (UC) provides the point-of-view index. It has two parts: Situation Primitive (UP): Entity or state. Always a noun. Not always tangible.< is embodying >ActorPrimitive Relation (AR): relation between an individual and a Situation Primitive from that individuals point of view32hareActor-Element Situation Relation (AR) Primitive (UP) Eric Swanson / ContextualScenario Framework / 16 April 2013 126. Structures Subjective Pattern A Subjective Pattern (JP) encodes a research finding.33 Eric Swanson / ContextualScenario Framework / 16 April 2013 127. Structures Subjective Pattern A Subjective Pattern (JP) encodes a research finding. Necessary Situation Components {+UC} UCs that must be present to match33< is embodying > hare < is engaged in > race/contest of speed Eric Swanson / ContextualScenario Framework / 16 April 2013 128. Structures Subjective Pattern A Subjective Pattern (JP) encodes a research finding. Necessary Situation Components {+UC} UCs that must be present to match< is embodying > hare < is engaged in > race/contest of speedNullifying Situation Components {UC} UCs that must not be present< embodies > state of drunkenness33 Eric Swanson / ContextualScenario Framework / 16 April 2013 129. Structures Subjective Pattern A Subjective Pattern (JP) encodes a research finding. Necessary Situation Components {+UC} UCs that must be present to match< is embodying > hare < is engaged in > race/contest of speedNullifying Situation Components {UC} UCs that must not be present< embodies > state of drunkennessSubjective Attribute (JA) Change to/setting of experienceis prone towards over-condence33 Eric Swanson / ContextualScenario Framework / 16 April 2013 130. Structures Subjective Pattern A Subjective Pattern (JP) encodes a research finding. Necessary Situation Components {+UC} UCs that must be present to match< is embodying > hare < is engaged in > race/contest of speedNullifying Situation Components {UC} UCs that must not be present< embodies > state of drunkennessSubjective Attribute (JA) Change to/setting of experienceis prone towards over-condenceSourceData Chunk (DC) A snippet from the source material33Hares running in foot races are prone towards over-condence, when not drunk. Eric Swanson / ContextualScenario Framework / 16 April 2013 131. Structures Subjective Pattern A Subjective Pattern (JP) encodes a research finding. Necessary Situation Components {+UC} UCs that must be present to match< is embodying > hare < is engaged in > race/contest of speedNullifying Situation Components {UC} UCs that must not be present< embodies > state of drunkennessSubjective Attribute (JA) Change to/setting of experienceis prone towards over-condenceSourceData Chunk (DC) A snippet from the source material SourceData Chunk File (DCF) Link to JAs source file 33Hares running in foot races are prone towards over-condence, when not drunk.Hare-psychology.pdf Eric Swanson / ContextualScenario Framework / 16 April 2013 132. Structures Scenario Each Scenario tells sequence of Episodic Moments (EM) in linear order34 Eric Swanson / ContextualScenario Framework / 16 April 2013 133. Structures Scenario Each Scenario tells sequence of Episodic Moments (EM) in linear order EM0On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run.34 Eric Swanson / ContextualScenario Framework / 16 April 2013 134. Structures Scenario Each Scenario tells sequence of Episodic Moments (EM) in linear order EM0On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. EM1The hare has raced so far ahead that he feels he can take a nap and still win easily.34 Eric Swanson / ContextualScenario Framework / 16 April 2013 135. Structures Scenario Each Scenario tells sequence of Episodic Moments (EM) in linear order EM0On a quiet road, a tortoise and a hare stand ready to race. A fox drops a ag and o they run. EM1The hare has raced so far ahead that he feels he can take a nap and still win easily. EM2The tortoise quietly passes the hare and continues on to the nish line.34 Eric Swanson / ContextualScenario Framework / 16 April 2013 136. Structures Character-in-Moment Each Episodic Moment has one CharacterinMoment (CM) per Character Situation Components {UC} validated Subjective Attributes {JA} a ThoughtHare at start of EM235Tortoise at start of EM2 Eric Swanson / ContextualScenario Framework / 16 April 2013 137. Structures Character-in-Moment Each Episodic Moment has one CharacterinMoment (CM) per Character Situation Components {UC} validated Subjective Attributes {JA} a ThoughtHare at start of EM2 {UC}35Tortoise at start of EM2< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed< is embodying > tortoise < is engaged in > race / contest of speed Eric Swanson / ContextualScenario Framework / 16 April 2013 138. Structures Character-in-Moment Each Episodic Moment has one CharacterinMoment (CM) per Character Situation Components {UC} validated Subjective Attributes {JA} a ThoughtHare at start of EM2 {UC} {JA}35Tortoise at start of EM2< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence may be unable to rouse self appropriately< is embodying > tortoise < is engaged in > race / contest of speed feels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 139. Structures Character-in-Moment Each Episodic Moment has one CharacterinMoment (CM) per Character Situation Components {UC} validated Subjective Attributes {JA} a ThoughtHare at start of EM2 {UC} {JA} Thought 35Tortoise at start of EM2< is engaged in > napping < is embodying > hare < is engaged in > race / contest of speed is prone towards over-condence may be unable to rouse self appropriately< is embodying > tortoise < is engaged in > race / contest of speed[ zzzzz ]Left left right rightfeels no choice but to keep going forward Eric Swanson / ContextualScenario Framework / 16 April 2013 140. Structures Linking attributes to moments[ Hares experience ] t1[ Hares PoV ] t1 < is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping36 Eric Swanson / ContextualScenario Framework / 16 April 2013 141. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti1 {U C}CH1 = } ti[ Hares experience ] t1[ Hares PoV ] t1 < is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping36 Eric Swanson / ContextualScenario Framework / 16 April 2013 142. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti1 {U C}CH1 = } ti[ Hares experience ] t1[ Hares PoV ] t1< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping 36 Eric Swanson / ContextualScenario Framework / 16 April 2013 143. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti1 {U C}CH1 = } ti[ Hares experience ] t1[ Hares PoV ] t1{UC}Hare t136< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 144. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti1 {U C}CH1 = } ti[ Hares experience ] t1is prone towards overcondence[ Hares PoV ] t1{UC}Hare t136< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 145. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti1 {U C}CH1 = } ti[ Hares experience ] t1JAJPover[ Hares PoV ] t1{UC}Hare t136is prone towards overcondence< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 146. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti1 {U C}CH1 = } ti[ Hares experience ] t1JAJPover[ Hares PoV ] t1is prone towards overcondence{UC}JPover {UC}Hare t1{UC}Hare t136< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 147. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t11 {U C}CH1 = } timay be unable to rouse self appropriatelyJAJPover[ Hares PoV ] t1is prone towards overcondence{UC}JPover {UC}Hare t1{UC}Hare t136< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 148. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t1JAJPnap JAJPover[ Hares PoV ] t11 {U C}CH1 = } timay be unable to rouse self appropriately is prone towards overcondence{UC}JPover {UC}Hare t1{UC}Hare t136< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 149. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t1may be unable to rouse self appropriatelyJAJPnap JAJPover[ Hares PoV ] t11 {U C}CH1 = } tiis prone towards overcondence{UC}JPover {UC}Hare t1 {UC}JP nap {UC}Hare t136Hare {UC} t1< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 150. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t1[ Hares PoV ] t1may be unable to rouse self appropriatelyJAJPnap {JA}Hare t2JAJPover1 {U C}CH1 = } tiis prone towards overcondence{UC}JPover {UC}Hare t1 {UC}JP nap {UC}Hare t136Hare {UC} t1< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 151. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t1[ Hares PoV ] t1may be unable to rouse self appropriatelyJAJPnap {JA}Hare t2JAJPover1 {U C}CH1 = } tiis prone towards overcondence{UC}JPover {UC}Hare t1 {UC}JP nap {UC}Hare t136Hare {UC} t1< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 152. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t1[ Hares PoV ] t1may be unable to rouse self appropriatelyJAJPnap {JA}Hare t2JAJPover1 {U C}CH1 = } tiis prone towards overcondence{UC}JPover {UC}Hare t1 {UC}JP nap {UC}Hare t136Hare {UC} t1< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 153. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t2[ Hares PoV ] t1may be unable to rouse self appropriatelyJAJPnap {JA}Hare t2JAJPover1 {U C}CH1 = } tiis prone towards overcondence{UC}JPover {UC}Hare t1 {UC}JP nap {UC}Hare t136Hare {UC} t1< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 154. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t2[ Hares PoV ] t1may be unable to rouse self appropriatelyJAJPnapWrite next moment{JA}Hare t2JAJPover1 {U C}CH1 = } tiis prone towards overcondence{UC}JPover {UC}Hare t1 {UC}JP nap {UC}Hare t136Hare {UC} t1< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 155. Structures Linking attributes to moments {JA}CH1 = { JA tiJP : {+ U C }JP1 {U C}CH1 , { U C }JP ti[ Hares experience ] t2[ Hares PoV ] t2may be unable to rouse self appropriatelyJAJPnapWrite next moment{JA}Hare t2JAJPover1 {U C}CH1 = } tiis prone towards overcondence{UC}JPover {UC}Hare t1 {UC}JP nap {UC}Hare t136Hare {UC} t1< is embodying > Hare < is engaged in > race / contest of speed < is engaged in > Napping Eric Swanson / ContextualScenario Framework / 16 April 2013 156. Demonstration scenariospecifiable elementsMF0 Prerequisites: Physician has requested account on behalf of patient Physician has delivered website access instruction MF1 sheet MF2 MF3 MF4 MF5 MF6 MFEND 37 Eric Swanson / ContextualScenario Framework / 16 April 2013 157. Demonstration scenarioDianes experienceworld from Dianes PoV specifiable elementsMF0 Prerequisites: Physician has requested account on behalf of patient Physician has delivered website access instruction MF1 sheet MF2 MF3 MF4 MF5 MF6 MFEND 37t0 Diane, 26, lives in rural Minnesota. Since her layo from teaching last year, shes been a stay-home mother to her two young sons while seeking work, and an informal caregiver to her grandmother Carla. A recent visit to her grandmothers geriatrician in Minneapolis revealed that Carlas Alzheimers is worsening. Daily caregiving will be necessary months or even weeks. Carlas geriatrician has suggested Diane set up distance monitoring. Eric Swanson / ContextualScenario Framework / 16 April 2013 158. Demonstration scenarioDianes experience < embodying > Caregiver - Elder < member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoV specifiable elementsMF0 Prerequisites: Physician has requested account on behalf of patient Physician has delivered website access instruction MF1 sheet MF2 MF3 MF4 MF5 MF6 MFEND 37t0 Diane, 26, lives in rural Minnesota. Since her layo from teaching last year, shes been a stay-home mother to her two young sons while seeking work, and an informal caregiver to her grandmother Carla. A recent visit to her grandmothers geriatrician in Minneapolis revealed that Carlas Alzheimers is worsening. Daily caregiving will be necessary months or even weeks. Carlas geriatrician has suggested Diane set up distance monitoring. Eric Swanson / ContextualScenario Framework / 16 April 2013 159. Demonstration scenarioPoint-of-view < embodying > Caregiver - ElderDianes experience< member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoV specifiable elementsMF0 Prerequisites: Physician has requested account on behalf of patient Physician has delivered website access instruction MF1 sheet MF2 MF3 MF4 MF5 MF6 MFEND 37t0 Diane, 26, lives in rural Minnesota. Since her layo from teaching last year, shes been a stay-home mother to her two young sons while seeking work, and an informal caregiver to her grandmother Carla. A recent visit to her grandmothers geriatrician in Minneapolis revealed that Carlas Alzheimers is worsening. Daily caregiving will be necessary months or even weeks. Carlas geriatrician has suggested Diane set up distance monitoring. Eric Swanson / ContextualScenario Framework / 16 April 2013 160. Demonstration scenario in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfPoint-of-view < embodying > Caregiver - ElderDianes experience< member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoV specifiable elementsMF0 Prerequisites: Physician has requested account on behalf of patient Physician has delivered website access instruction MF1 sheet MF2 MF3 MF4 MF5 MF6 MFEND 37t0 Diane, 26, lives in rural Minnesota. Since her layo from teaching last year, shes been a stay-home mother to her two young sons while seeking work, and an informal caregiver to her grandmother Carla. A recent visit to her grandmothers geriatrician in Minneapolis revealed that Carlas Alzheimers is worsening. Daily caregiving will be necessary months or even weeks. Carlas geriatrician has suggested Diane set up distance monitoring. Eric Swanson / ContextualScenario Framework / 16 April 2013 161. Demonstration scenario in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfPoint-of-view < embodying > Caregiver - ElderDianes experience< member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoV specifiable elementsMF0 MF1 Patient logs in to technology provider websiteMF2 MF3 MF4 MF5 MF6 MFEND 37t0 Diane, 26, lives in rural Minnesota. Since her layo from teaching last year, shes been a stay-home mother to her two young sons while seeking work, and an informal caregiver to her grandmother Carla. A recent visit to her grandmothers geriatrician in Minneapolis revealed that Carlas Alzheimers is worsening. Daily caregiving will be necessary months or even weeks. Carlas geriatrician has suggested Diane set up distance monitoring. Eric Swanson / ContextualScenario Framework / 16 April 2013 162. Demonstration scenario in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfDianes experience < embodying > Caregiver - Elder < member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoV specifiable elementsMF0 MF1 Patient logs in to technology provider websiteMF2 MF3 MF4 MF5 MF6 MFENDt0t1 After a few moments navigation of MedCentros website, 037 Eric Swanson / ContextualScenario Framework / 16 April 2013 163. Demonstration scenario in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfDianes experience < embodying > Caregiver - Elder < member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoV< performing > Getting care-recipient data specifiable elementsMF0 MF1 Patient logs in to technology provider websiteMF2 MF3 MF4 MF5 MF6 MFENDt0t1 After a few moments navigation of MedCentros website, 037 Eric Swanson / ContextualScenario Framework / 16 April 2013 164. Demonstration scenario in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfDianes experience < embodying > Caregiver - Elder < member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoV< performing > Getting care-recipient data specifiable elementsMF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFENDt0t1 After a few moments navigation of MedCentros website, 037 Eric Swanson / ContextualScenario Framework / 16 April 2013 165. Demonstration scenario in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfDianes experience < embodying > Caregiver - Elder < member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoV< performing > Getting care-recipient data specifiable elementsMF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 Diane is connected via video with Joseph, the MedCentro rep for Carlas hospital. Joseph will be using the InterMed administrative interface to 0 1 set up an account for Dianes grandmother Carla. Eric Swanson / ContextualScenario Framework / 16 April 2013 166. Demonstration scenario in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder < member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoVworld from Josephs PoV< performing > Getting care-recipient data specifiable elementsMF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 Diane is connected via video with Joseph, the MedCentro rep for Carlas hospital. Joseph will be using the InterMed administrative interface to 0 1 set up an account for Dianes grandmother Carla. Eric Swanson / ContextualScenario Framework / 16 April 2013 167. Demonstration scenario in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoVworld from Josephs PoV< performing > Getting care-recipient data< operating > Distance med admin tool < embodying > Hospital contractor < embodying > Video-chat support staspecifiable elementsMF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 Diane is connected via video with Joseph, the MedCentro rep for Carlas hospital. Joseph will be using the InterMed administrative interface to 0 1 set up an account for Dianes grandmother Carla. Eric Swanson / ContextualScenario Framework / 16 April 2013 168. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoVworld from Josephs PoV< performing > Getting care-recipient data< operating > Distance med admin tool < embodying > Hospital contractor < embodying > Video-chat support staspecifiable elementsMF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 Diane is connected via video with Joseph, the MedCentro rep for Carlas hospital. Joseph will be using the InterMed administrative interface to 0 1 set up an account for Dianes grandmother Carla. Eric Swanson / ContextualScenario Framework / 16 April 2013 169. Demonstration scenario Mineness may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoVworld from Josephs PoV< performing > Getting care-recipient data< operating > Distance med admin tool < embodying > Hospital contractor < embodying > Video-chat support staspecifiable elementsMF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 Diane is connected via video with Joseph, the MedCentro rep for Carlas hospital. Joseph will be using the InterMed administrative interface to 0 1 set up an account for Dianes grandmother Carla. Eric Swanson / ContextualScenario Framework / 16 April 2013 170. Demonstration scenario Mineness may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) < embodying > College graduateworld from Dianes PoVworld from Josephs PoV< performing > Getting care-recipient data < interacting with > Hospital contractor< operating > Distance med admin tool < embodying > Hospital contractor < embodying > Video-chat support staspecifiable elements< interacting with > Video-chat support sta MF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 Diane is connected via video with Joseph, the MedCentro rep for Carlas hospital. Joseph will be using the InterMed administrative interface to 0 1 set up an account for Dianes grandmother Carla. Eric Swanson / ContextualScenario Framework / 16 April 2013 171. Demonstration scenario Mineness may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data Horizontal unityMF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolspecifiable elementst0t1 t2 Diane is connected via video with Joseph, the MedCentro rep for Carlas hospital. Joseph will be using the InterMed administrative interface to 0 1 set up an account for Dianes grandmother Carla. Eric Swanson / ContextualScenario Framework / 16 April 2013 172. Demonstration scenario Mineness may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data Horizontal unityMF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolspecifiable elementst0t1 t2 T3 Unfortunately, being in a remote part of the state, Dianes internet connection provided for a jerky connection. The dropouts force her to 0 1 2 talk louder and more slowly, and to ask Joseph to repeat himself frequently. Eric Swanson / ContextualScenario Framework / 16 April 2013 173. Demonstration scenario Mineness may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 T3 Unfortunately, being in a remote part of the state, Dianes internet connection provided for a jerky connection. The dropouts force her to 0 1 2 talk louder and more slowly, and to ask Joseph to repeat himself frequently. Eric Swanson / ContextualScenario Framework / 16 April 2013 174. Demonstration scenario Mineness may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for self may anticipate Jumping through hoops - extra bureaucracy due to caregivings peripheral natureJosephs experienceDianes experience< embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 T3 Unfortunately, being in a remote part of the state, Dianes internet connection provided for a jerky connection. The dropouts force her to 0 1 2 talk louder and more slowly, and to ask Joseph to repeat himself frequently. Eric Swanson / ContextualScenario Framework / 16 April 2013 175. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy. may interpret HIPAA to overly restrict access for Caregiver likely to seek extra proof of identity from Caregiver.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for self may anticipate Jumping through hoops - extra bureaucracy due to caregivings peripheral natureJosephs experienceDianes experience< embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 T3 Unfortunately, being in a remote part of the state, Dianes internet connection provided for a jerky connection. The dropouts force her to 0 1 2 talk louder and more slowly, and to ask Joseph to repeat himself frequently. Eric Swanson / ContextualScenario Framework / 16 April 2013 176. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy. may interpret HIPAA to overly restrict access for Caregiver likely to seek extra proof of identity from Caregiver.in role w/out dened procedures or standard structure. Vertical unity may yearn for world beyond childhood relationships. may believe in caring for recipient caring for self may anticipate Jumping through hoops - extra bureaucracy due to caregivings peripheral natureJosephs experienceDianes experience< embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 Website generates video connection between patient and technology provider representative MF3 MF4 MF5 MF6 MFEND 37t0t1 t2 T3 Unfortunately, being in a remote part of the state, Dianes internet connection provided for a jerky connection. The dropouts force her to 0 1 2 talk louder and more slowly, and to ask Joseph to repeat himself frequently. Eric Swanson / ContextualScenario Framework / 16 April 2013 177. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy. may interpret HIPAA to overly restrict access for Caregiver likely to seek extra proof of identity from Caregiver.in role w/out dened procedures or standard structure. Vertical unity may yearn for world beyond childhood relationships. may believe in caring for recipient caring for self may anticipate Jumping through hoops - extra bureaucracy due to caregivings peripheral natureJosephs experienceDianes experience< embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 MF3 Representative veries identity of patientMF4 MF5 MF6 MFEND 37t0t1 t2 T3 Unfortunately, being in a remote part of the state, Dianes internet connection provided for a jerky connection. The dropouts force her to 0 1 2 talk louder and more slowly, and to ask Joseph to repeat himself frequently. Eric Swanson / ContextualScenario Framework / 16 April 2013 178. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy. may interpret HIPAA to overly restrict access for Caregiver likely to seek extra proof of identity from Caregiver.in role w/out dened procedures or standard structure. Vertical unity may yearn for world beyond childhood relationships. may believe in caring for recipient caring for self may anticipate Jumping through hoops - extra bureaucracy due to caregivings peripheral natureJosephs experienceDianes experience< embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 MF3 Representative veries identity of patientt0t1 t2 T3 T4 Joseph is cautious - even cagey about giving away any information about the account assigned to Carla. 0 1 2 3MF4 MF5 MF6 MFEND 37 Eric Swanson / ContextualScenario Framework / 16 April 2013 179. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy. may interpret HIPAA to overly restrict access for Caregiver likely to seek extra proof of identity from Caregiver.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for self may anticipate Jumping through hoops - extra bureaucracy due to caregivings peripheral natureJosephs experienceDianes experience< embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 MF3 Representative veries identity of patientMF4 MF5 MF6 MFEND 37t0t1 t2 T3 T4 T5 Diane holds the doctors instruction sheet with her name on it in front of the webcam and says, There! Thats me! 0 1 2 3 4 Eric Swanson / ContextualScenario Framework / 16 April 2013 180. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy. may interpret HIPAA to overly restrict access for Caregiver likely to seek extra proof of identity from Caregiver.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for self may anticipate Jumping through hoops - extra bureaucracy due to caregivings peripheral natureJosephs experienceDianes experience< embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 MF3 MF4 Rep selects script using instruction script module, based on patients technological acumen [novice / average / savvy] MF5 MF6 MFEND 37t0t1 t2 T3 T4 T5 Diane holds the doctors instruction sheet with her name on it in front of the webcam and says, There! Thats me! 0 1 2 3 4 Eric Swanson / ContextualScenario Framework / 16 April 2013 181. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy. may interpret HIPAA to overly restrict access for Caregiver likely to seek extra proof of identity from Caregiver.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for self may anticipate Jumping through hoops - extra bureaucracy due to caregivings peripheral natureJosephs experienceDianes experience< embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolHorizontal unityspecifiable elements< performing > Verifying identity< subject of > Verifying identity MF0 MF1 MF2 MF3 MF4 Rep selects script using instruction script module, based on patients technological acumen [novice / average / savvy] MF5 MF6 MFEND 37t0t1 t2 T3 T4 T5 T6 Satised of Dianes identity, Joseph must select a new-client script. Noting from that the geriatrician has listed Diane as a stay-at-home0 1 2 3 4 5 parent, as well as her apparent diculty communicating clearly, Joseph presumes Diane has limited education. Eric Swanson / ContextualScenario Framework / 16 April 2013 182. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy. may interpret HIPAA to overly restrict access for Caregiverin role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data Horizontal unityMF0 MF1 MF2 MF3 MF4 Rep selects script using instruction script module, based on patients technological acumen [novice / average / savvy] MF5 MF6 MFEND 37< embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support sta< operating > Distance med admin toolspecifiable elementst0< performing > Verifying identityt1 t2 T3 T4 T5 T6 Satised of Dianes identity, Joseph must select a new-client script. Noting from that the geriatrician has listed Diane as a stay-at-home0 1 2 3 4 5 parent, as well as her apparent diculty communicating clearly, Joseph presumes Diane has limited education. Eric Swanson / ContextualScenario Framework / 16 April 2013 183. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data Horizontal unityMF0 MF1 MF2 MF3 MF4 Rep selects script using instruction script module, based on patients technological acumen [novice / average / savvy] MF5 MF6 MFEND 37< operating > Distance med admin tool < embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support stamay presume lack of sophistication about complex topics.specifiable elements < interacting w/ > [stereotype] Low education t0t1 t2 T3 T4 T5 T6 Satised of Dianes identity, Joseph must select a new-client script. Noting from that the geriatrician has listed Diane as a stay-at-home0 1 2 3 4 5 parent, as well as her apparent diculty communicating clearly, Joseph presumes Diane has limited education. Eric Swanson / ContextualScenario Framework / 16 April 2013 184. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data Horizontal unityMF0 MF1 MF2 MF3 MF4 Rep selects script using instruction script module, based on patients technological acumen [novice / average / savvy] MF5 MF6 MFEND 37< operating > Distance med admin tool < embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support stamay presume lack of sophistication about complex topics.specifiable elements To err < interacting w/ > [stereotype] Low education t0t1 t2 T3 T4 T5 T6 Satised of Dianes identity, Joseph must select a new-client script. Noting from that the geriatrician has listed Diane as a stay-at-home0 1 2 3 4 5 parent, as well as her apparent diculty communicating clearly, Joseph presumes Diane has limited education. Eric Swanson / ContextualScenario Framework / 16 April 2013 185. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to bureaucracy.in role w/out dened procedures or standard structure. may yearn for world beyond childhood relationships. may believe in caring for recipient caring for selfJosephs experienceDianes experience < embodying > Caregiver - Elder< interacting with > Caregiver-Elder< member of > Caregiving family (multi-gen) world from Dianes PoV< embodying > College graduateworld from Josephs PoV< performing > Getting care-recipient data Horizontal unityMF0 MF1 MF2 MF3 MF4 MF5 Instruction script module provides action script to representative MF6 MFEND 37< operating > Distance med admin tool < embodying > Hospital contractor < embodying > Video-chat support sta< interacting with > Hospital contractor < interacting with > Video-chat support stamay presume lack of sophistication about complex topics.specifiable elements To err < interacting w/ > [stereotype] Low education t0t1 t2 T3 T4 T5 T6 Satised of Dianes identity, Joseph must select a new-client script. Noting from that the geriatrician has listed Diane as a stay-at-home0 1 2 3 4 5 parent, as well as her apparent diculty communicating clearly, Joseph presumes Diane has limited education. Eric Swanson / ContextualScenario Framework / 16 April 2013 186. Demonstration scenario may treat Caregiver as peripheral or low-priority. in a culture likely to value adherence to b