eric duerr - why do bad products happen to good people?

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Eric Duerr, Extreme Arts + Sciences Why Do Bad Products Happen to Good People? Presented at Seattle Interactive Conference 2013 In an age of ever-evolving innovations, we have to ask: why do good ideas sometimes turn bad? Why do the best intentions sometimes produce innovations that seem so misguided? Why do bad products happen to good people? This talk offers insight that every innovator and entrepreneur with a dream and an engineering budget should hear: that when it comes to understanding the potential success of a new media technology, media determine, but culture decides.

TRANSCRIPT

Page 1: Eric Duerr - Why Do Bad Products Happen to Good People?
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Disruptive innovations disrupt because of their disruptiveness.

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WAR DISRUPTS FASHION INDUSTRY

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NEW SCHOOL

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AttractStudents

SocialNetworking

AttractCommunityMembers

CreateAdvertising

Calendar

SpecificGeographics

Ease ofServices

Awarenessof Services

MemberEducation

CreateCollege

MessagingFramework Create

CollegeMicrosites

DeepeningRelationship

w/CommunityMembers

DeepeningBusinesses

SpecificDemographics

CreateBusiness

Microsites

ATM’s inColleges Events on

Colleges

ConsistentCommsEngaged

Member

ATM’s inBusinesses

Referrals

CommunityEvents

Long TermRelation

AttractBusiness

Employees

Events forBusinesses

CreateIntranet

Microsites

DeepeningRelationship

w/College

Page 20: Eric Duerr - Why Do Bad Products Happen to Good People?

AttractStudents

SocialNetworking

AttractCommunityMembers

CreateAdvertising

Calendar

SpecificGeographics

Ease ofServices

Awarenessof Services

MemberEducation

CreateCollege

MessagingFramework Create

CollegeMicrosites

DeepeningRelationship

w/CommunityMembers

DeepeningBusinesses

SpecificDemographics

CreateBusiness

Microsites

ATM’s inColleges Events on

Colleges

ConsistentComms

ATM’s inBusinesses

CommunityEvents

Events forBusinesses

CreateIntranet

Microsites

DeepeningRelationship

w/College

EngagedCustomer

ReferralsLong TermRelation

AttractBusiness

Employees

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PASSIVE

ACTI

VEATIM’s in CollegesATM’s in BusinessesAttract Business EmployeesAttract Community MembersAttract StudentsAwareness of ServicesCommunity EventsConsistent CommunicationCreate Advertising CalendarCreate Business MicrositesCreate College Messaging FrameworkCreate College MicrositesCreate Intranet MicrositesDeepening BusinessesDeepening Relationship w/ CollegeDeepening w/ Community MembersEase of ServicesEngaged CustomerEvents for BusinessesEvents on CollegesLong-Term RelationsCustomer EducationReferralsSocial NetworkingSpecific DemographicsSpecific Geographics

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2559

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43

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9

1813

1

7 17823

654

2511

1219

621

2410

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ReferralsConsistent Communication

Attracting/Onboarding & Deepening

Give monetary incentives

Be Trusted

Establishing Personal Relationship

Educational Activities

Shared Calendars

Messaging Framework

Local Communication Plans

Updated Marketing Materials

Specific Marketing

Events

Microsites

Education

Business Deals

PersonalRelationship

Strategy

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DISPLAY ADAPTABILITY

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