eretail europe 2015 - sergio pelayo de leon - lg electronics

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A fresh start up inside your company Sergio de León October 2015

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Page 1: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

A fresh start up inside

your company

Sergio de LeónOctober 2015

Page 2: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

• Degree on Economics• Degree on Business Administration• Degree in Law.

• Worked 1 year for HERTZ • Worked 4 years for DIAGEO.

• Been working 6 years for LG.• Ecommerce, digital and media

Director

Twitter: @sergiopelayode

Linkedin: deleonsergio

Sergio-Pelayo de León Cosmen

Page 3: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

1st PHASE 2nd PHASE 3rd PHASE

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The start-up creation boom is generated because we aren´t offering the products, the services nor the job positions that this generation demands.

Page 5: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

MILLENIALS: Born in the 80´s and 90´s.

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“Operational Effectiveness (O.E.) is not strategy.”

M. Porter 1996

• OE is efficiency: better, faster, cheaper…

• Benchmarking, best practices, outsourcing. Copy and improve.

• Japanese companies in the 80´s. Korean companies in the 90´s.

• Approaching the efficiency frontier reduces costs and therefore price but doesn´t add real value.

Page 12: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

2014: LG G3 vs. Competition

LG G3 SS Galaxy S5

Sony Xperia Z2

Sony Xperia Z3

CPU QuadCore 2.5GHz

Quad-core 2.5 GHz

QuadCore 2.3 GHz

Quad-core 2.5 GHz

OS Android Kit Kat

Android Kit Kat

Android Kit Kat

Android Kit Kat

Dis-play 5.5” Quad HD

5,1” FHD Super

AMOLED5,2” Full HD 5,2” Full HD

Mem-ory3 GB/ 2GB

RAM16/32 GB

2GB RAM16/32GB

3GB RAM16GB ROM

3GB RAM16GB ROM

Camera 13 MP/ 2,1MP 16 MP/ 2MP 20.7 MP 20.7 MP

Battery 3000mAh 2800 mAh 3200mAh 3100mAH

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CAPITALISM IS BASED IN MARKET INEFFICIENCIES THAT ARE DISAPPEARING

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+

XVIII-XIX CENTURY. 1st Industrial RevolutionKoenig´s

Steam press 1814

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XIX-XX CENTURY. 2nd Industrial Revolution

+

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Some facts:

• They leave their parents home late. Spain average 28,9 years old. life situations vs. work situations.

• They create families later and with less kids. more leisure spending. Working and leisure periods impact.

• 21% of them think they won´t even have retirement pension at all retribution schemes.

• 84% think that they will work abroad. career path propositions

• 77% think that speaking English is more important than a college degree. self educated. Roles and responsibilities. Working language. Home office.

• Media consumption is digital, immediate and global working hours, materials, systems, information sources,…

MILLENIALS: Born in the 80´s and 90´s.It´s not only your new consumer…

Source: Nielsen, Third Cambridge Monitor barometerand Eurostat.

but your new colleague at work!

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King Juan Carlos I at his office

King Felipe VI at his office

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Osama Aljasem, sirian refugee, to The Washington Post: “I could have never arrived to my destiny without my smartphone”.

Page 23: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

CRAIG LEWIS life model

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• Average use of a home drill… 12 minutes.

• 16 top sharing start ups created in Spain.

• 53% of spanish consumers are willing to share or rent goods through social economy. Nielsen Spain.

Page 26: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

There are cities that are joining quickly… Seoul.

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Illustration by Joe Magee

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Well stablished companies with:

- economic resources and capacity - brand reputation

- global reach- market experience- talented professionals

…aren´t offering the products, the services nor the job positions that this generation demands.

Page 30: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

FROM 10 TO 20 YEARS IN AVERAGE.In Spain only 13% of the companies are over 20 years old

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A fresh start-up inside your multinational.

What do entrepreneurs search for at their job:

- Project salary position. In that order!- Generic R&Rs that enable broad project development- Salary based in achievements but aggressive. Feel they obtain as much as the company for the work- Recognition if the company is very vertical.

- Autonomy.

- Some times even physical. i.e. Apple, Carrefour.- Ownership and responsibility over own work. - Flexibility to skip processes and systems (even working hours). i.e. Alphabet.

- Top management back-up.- Freedom to fail without punishment.- Thrust to impulse the company to break down barriers. Isomorphism.

- Guidance.- How do we mix the present and the future talent.- If they could do it on their own… they would. The project has to be richer thanks to the company´s

resources. But they don´t certainly need a legal department that tells them this can´t be done.- Ownership.

INTRAENTREPRENEURS: THE WAY TO EXPAND YOUR COMPANY LIVE

Page 32: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

CHANNEL CONFLICT: FIRST PROBLEM WHEN STARTING - UP

Channel conflict is the reason why a Sales Director

is paid

Verbatims heard when addressing channel conflicts:

1. What he has today you will have it tomorrow. 2. Anyone that does this (quantity) will obtain that (price).3. If he does it I will do it also… or you´ll see…4. Retain some part of what you claim I´m taking away from you.5. It is exclusive for you. It is tailored for you. 6. Stop returning products and I will stop reselling them.7. You don´t want to sell it anymore… so I have to find my way out.

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Questions?

Page 36: eRetail Europe 2015 - Sergio Pelayo de Leon - LG Electronics

BIBLIOGRAPHY

• Article: “What is strategy?” Michael E. Porter. 1996.

• Video. Golden circle. Simon Sinek. Youtube.

• “Our iceberg is melting. Changing and succeeding under any conditions.” John Kotter and Holger Rathgeber. Ed. Macmillan. 2006.

• Video. Tesla presentation of domestic battery. Youtube.

• Book: What would Google do?” Jeff Jarvis

• Book: The zero marginal cost society. Jeremy Rifkin.

• Book: Postcapitalism. Paul Mason. Penguin books.

• Paul Mason: http://www.theguardian.com/books/2015/jul/17/postcapitalism-end-of-capitalism-begun

• Article: “Reinventing ypur busness model” by Mark W. Johnson, Clayton M. Christensen and Henning Kagermann.

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Sergio Pelayo de León Cosmen [email protected]

@sergiopelayode