eReader Lending

Beyond Hope Library Conference3:30-4:45pm, Monday June 6, 2011

Sarah Felkar

Presentation Outline

• Program Development• Training• Program Feedback• Future Directions• Questions

Part 1: Program Development

• Planning• Purchasing• Cataloguing• Processing• Circulating• Staff feedback

Planning

• What eReader to offer?• How many?• How to configure?• Why? (impacts collection development)

From: http://commons.wikimedia.org/wiki/File:Kindle_2_-_Front.jpg

vs

and http://www.flickr.com/photos/stevenwarburton/4001407508/ by steven warburton

Purchasing

• Make a budget part of your proposal• Good way to use:

o Year-end fundso Grants o Donations

• If you haven’t yet thought about how you allocate your materials budgets…

Cataloguing

vs

Processing

• How many stickers?• Folders?• Parts?

WVML Kindle & Packaging

North Vancouver City Library - Kobos and Kindles (Sonys coming soon!)

GVPL Kobo Processing

Circulating

• Can they be returned through the bookdrop?• Can they be renewed?• How long is the loan?• What cost for late/damage?• Do you have to sign a waiver to check-out?• Do you lend to minors?

Staff Input

• Involve all of your departments• What does circulation think would be easiest?• Who will be answering troubleshooting

questions?• Where will the devices be kept?

Advertising

• How do you let people know about your new program?

Part 2: Training

• Staff and patrons

Training Staff

• Before the program launches• Have instructions available• Offer refreshers

Training Patrons

• Necessary• Be flexible!

Online Resources

• What to link to?o Local, reliable, accessible and free

• What to create?o Make sure to have documentation for any local or

specialized content

http://www.sites.google.com/sites/westvanlibraryebookwiki

Part 3: Program Feedback

• Evaluation

Feedback

• “Thoroughly enjoyed my first experience with kindle. Thank you for supplying!”

• “It was very good and I learned a lot of new vocabulary from it. Thank you to the library. I wish we could keep it longer or have another chance.”

• “came from Kitsilano to borrow this. Great fun to try. While I wouldn't say "no" if given one as a gift, I don't intend to buy one right now. The size is very convenient.”

Feedback

• “it would be nice to be able to choose the books for the kindle.”

• “I would consider buying one if I could load it with material at the library. It was pleasant to set the text size.”

• “I have mac degen - it was very difficult to read key pad and had to change the pages every sentence/paragraph”

Feedback: Focus Group

• Like having a “no pressure” option• Love having the library support the program• Don’t want to lose the regular book collection!

Part 4: Future Thoughts

• Where do we go next?

Future Thoughts

• Overdrive eBook lending was up 200% in 2010 over 2009

• Amazon announced that eBook sales are greater than physical books

• Tablet PCs and Smartphones are in the market and expanding quickly!

Questions?

Thank You!

• Slides & Handouts: see conference website