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Equity award services at your fingertips The First Data Corporation Stock Incentive Plan (SIP)

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Page 1: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

Equity award services at your fingertips

The First Data Corporation Stock Incentive Plan (SIP)

Page 2: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

Merrill Lynch makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith Incorporated (MLPF&S) and other subsidiaries of Bank of America Corporation (BofA Corp.). MLPF&S is a registered broker-dealer, Member SIPC and a wholly owned subsidiary of BofA Corp.

Investment products:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value

* Carrier fees may apply.

This brochure is a general description of Merrill Lynch’s equity plan services. Your equity awards are subject to the terms of your company’s plan, any agreement between you and your company covering your equity awards, and the prospectus provided to you by your company. Any transactions in connection with your plan in your Merrill Lynch brokerage account are subject to the terms and conditions of that account. This brochure does not constitute an offer or invitation to buy any securities. Any offer to buy securities from your company would be made only by a prospectus in accordance with the Securities Act of 1933 as amended. Refer to the accompanying materials for information provided by your company about your specific program.

Award access and support

Online

Benefits OnLine®www.benefits.ml.com

To view portions of the website in another language, select Benefits OnLine International at the top of the Login page and follow the prompts. Benefits OnLine will remember your language each time you log in (from the same computer).

Phone

Participant service representatives and voice response system (virtually 24/7)

1.844.332.2200 (U.S., Puerto Rico and Canada)To access the phone system, you can choose to use your Social Security number, Benefits OnLine ID or internal verification number (non-U.S. participants).

AT&T access code + 1.844.332.2200 or dial direct +1.609.818.8894

Mobile

Benefits OnLine® Mobilewww.benefits.ml.comOnce you have your access to Benefits OnLine, this mobile-optimized website lets you check your grants and receive important alerts on most smartphones.*

Personalized, Proactive Account NoticesIn addition to sending basic alerts through Benefits OnLine and by mail, Merrill Lynch may try to contact you by telephone if particular situations related to your SIP awards require your attention. This service is provided to you at no charge.

Guide to symbols

Quick pathInstructions for getting around Benefits OnLine.

Non-U.S. participants Instructions for non-U.S. participants (those without an IRS W-9 or U.S. resident address).

Page 3: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

1

Your equity grants are an important part of your overall compensation, and you’ll want the tools and resources that can help you make the most of the financial opportunity that these awards represent.

Merrill Lynch offers a wide range of resources to help you manage and monitor your awards, including Benefits OnLine. Through Merrill Lynch, you have access to:

• Detailed information about your awards, online or by phone,

• Online modeling and transaction capabilities,

• Online statements, confirmations, and forms, and

• An online Education Center with information to help you understand equity awards and how they work.

This brochure is a practical guide to managing your equity awards with Merrill Lynch. It includes step-by-step instructions for getting started. Please keep this guide with your award agreements and related plan documents as a reference.

Managing and monitoring your awards

What’s inside

Getting started

Step 1. Create your User ID and Password. . . . . . . . . . . . . . . . . .2

Step 2. Open your Merrill Lynch brokerage account. . . . . . . . . .2

Step 3. Accept your awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Step 4. Set up wire instructions . . . . . . . . . . . . . . . . . . . . . . . . . .4

Other important steps

View your award information . . . . . . . . . . . . . . . . . . . . . . . . .5

Transfer company stock to your new Merrill Lynch brokerage account . . . . . . . . . . . . . . . . . . . . . .5

Quick guide to your awards online . . . . . . . . . . . . . . . . . . . . . . . .6

Service fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Reviewing your awards

Restricted stock units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Using Benefits OnLine

My Accounts page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

View your award information . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Model awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Deposit funds into your brokerage account. . . . . . . . . . . . . . . 12

View your brokerage account information . . . . . . . . . . . . . . . . 13

Sell company stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Choose your sale order type. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

The screen shots shown in this communication are intended to illustrate the functionality and services available to participants on Benefits OnLine. They are not meant as exact representations of the screens available through your plan.

Page 4: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

2

* The LIIA is a limited, self-directed, non-interest-bearing brokerage account.

Avoid delays! It may take up to 72 hours for your account to be activated. Open your account now so it will be ready for your award transactions.

What you need

1. Social Security number (U.S. participants)

Non-U.S. participants: Use the 9-digit internal verification number (which begins with an “8”) sent to you in the mail. Enter this when prompted for your “Account Number.”

2. Personal Identification Number (PIN)

Select Forgot Your PIN when prompted for your PIN.

Already using Benefits OnLine for another plan?Use the same User ID and password you’ve already established. You don’t need a separate User ID and password for the ESPP.

Important notice if you have 2007 Plan awards

If you have 2007 Plan awards, you’ll be asked to accept their conversion from Class B shares to Class A shares as soon as you log in to Benefits OnLine. You must consent to this conversion before you can take any further actions on Benefits OnLine.

Step 1 Create your User ID and Password

My Accounts Education Center

Featured Highlights myFuture Newsletter

Research & Insights

Borrowing From the Bank of You: Taking a loanfrom your retirement account »Before you make your decision, take time to review the benefits and the drawbacks.

Don’t Just Set It and Forget It: Your 401(k) needsregular TLC »It’s important to check your account periodically, and rebalance when necessary, to make sure your investments are still in line with your goals and properly diversified to help you minimize risk.

View the most recent version of the myFutureNewsletter. Go now »

What’s next for the global markets & theeconomy? Learn more about timely insights oninvestment opportunities and risks. Go now »

Family

Work

LeisureLeisure Home

Health

Giving

Finances

Your priorities,front and centerFind resources thatcan help pull thepieces together »

Retirement and benefit services provided by Merrill Lynch

Create your User ID nowForgot your User ID or Password?

Have login questions?

Recommended browsers

Benefits OnLine International | ml.com

Secure Login

Enter your User ID

Remember me

User ID:

You will be asked to enter your passwordafter you click Continue.

Continue

Getting startedRequired

You will need to open a Limited Individual Investor Account (LIIA) before you can conduct transactions related to your equity awards — even if you have another Merrill Lynch brokerage account.*

Note: If you have a LIIA for another plan at Merrill Lynch, you must still open a separate LIIA for the First Data Corporation Stock Incentive Plan (SIP).

To get started, click “Open Account Now” from the Action Center when you first log in to reach the “Open a Limited Individual Investor Account” screen. Or, from the pop-up box (“Open a Brokerage Account”) that appears after you log in or create your User ID and Password, select:

Step 2 Open your Merrill Lynch brokerage account

Required

Open a Brokerage Account Close X

Cancelancel Continue

If you have not yet opened the brokerage account required for your plan(s), please select

a plan from the list below to open an account.

If you have set up an LIIA account in the last 72 hours, please ignore this message and press

"Cancel" to continue with your navigation on the site.

Your Company

Continue > Open a Limited Individual Investor Account

www.benefits.ml.com > Create User ID

Page 5: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

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Getting startedRequired

Certain awards must be accepted before you can receive shares or cash payouts. By accepting your awards right away, you can avoid potential delays later. To get started with this three step process, click “Accept Now” from the Action Center under My Accounts, or follow the path below.

Step 3 Accept your awards

To check your award acceptance(s) at any time, you can go to Equity Plan > My Activity.

How to accept your awards

Print

Get QuoteEnter Symbol

Logout • Help • Sitemap • FAQs

My Accounts Education Center Advice & Planning Markets Equity Plans

Equity Plan > Grant Information > Pending Acceptance

— Select Quick Links — (Edit) Plan Selector: — Select Plan —

Grant Information My Activity Individual/Plan Information Document Library Model/Exercise Brokerage Account

Pending Acceptance

Select a Grant

CANCEL

1

Available Grants

Select Grant Date Granted Take Action ByGrant Type /Grant Code

06/21/2007 10,000 06/01/2015RSU - RSU01110

06/21/2014 10 06/01/2015NQ-NQ05112

1. Select a Grant

2. Review Grant

3. Confirm and Submit Your Selection

CONTINUE

Select Language: English uu

CONTINUE

Select Grant Date Quantity Granted Take Action ByGrant Type /Grant Code

06/21/2014 1,000 06/01/2015RSU - RSU01110

Get QuoteEnter Symbol

Logout • Help • Sitemap • FAQs

My Accounts Education Center Advice & Planning Markets Equity Plans

Equity Plan > Grant Information > Pending Acceptance

— Select Quick Links — (Edit) Plan Selector: — Select Plan —

Grant Information Individual/Plan Information Model/Exercise Brokerage Account

Pending Acceptance

Review Grant

Review Documents

2

Grant Date Grant Type /Grant Code

07/15/2004

Vesting Details

View DetailsRSU - RSU01110

1. Select a Grant

2. Review Grant

3. Confirm and Submit Your Selection

CONTINUE

NOTE: You must view the Grant Documents before making an election.

By accepting this grant, lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diamnonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Accept

If acceptance is declined, this grant lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Reject

Print

Select Language: English uu

PDF

Grant Award AgreementPDF

Grant Award Agreement

BACKCANCEL CONTINUECONTINUE

NOTE: You must view the Grant Documents before making an election.

Quantity Granted Take Action By

10,000 06/20/2015

Grant Award Agreement

Grant Award Agreement

Get QuoteEnter Symbol

Logout • Help • Sitemap • FAQs

My Accounts Education Center Advice & Planning Markets Equity Plans

Equity Plan > Grant Information > Pending Acceptance

— Select Quick Links — (Edit) Plan Selector: — Select Plan —

Grant Information Individual/Plan Information Model/Exercise Brokerage Account

Pending Acceptance

Confirm and Submit Your Selection

Selected Grant

3

Grant Date Granted Take Action ByGrant Type /Grant Code

10,00007/15/2004

Vesting

View Details06/20/2015RSU - RSU01110

1. Select a Grant

2. Review Grant

3. Confirm and Submit Your Selection

SUBMIT

Print

Select Language: English uu

Forgot your Password?To confirm, enter your password and click Submit

You have chosen to Accept your Grant**************

3

2

1

1 Select a Grant

Select the grant you want to accept from the list of grants. (You can accept only one grant at a time.)

Equity Plan > Grant Information > Pending Acceptance

3 Confirm and Submit Your Selection To confirm your action, you will be required to enter your Benefits OnLine password. Then click Submit. A confirmation of your action will then be displayed.

2 Review Grant Review the grant award document(s) associated with your award. This is a required step.

Then choose to Accept (or Reject) your award.

Page 6: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

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Having wire instructions on file will allow you to transfer funds from your Merrill Lynch brokerage account (LIIA) to another account when you conduct transactions.

What you need1. Account number to which funds will be wired

2. Your financial institution’s “FedWire” ABA (routing) number Contact your financial institution to confirm its ABA number for wire transfers or any alternate instructions. To transfer cash to

another Merrill Lynch account, use ABA number 026009593.

Non-U.S. participants: You will need a SWIFT code in place of the ABA number. There may be additional country requirements for some non-U.S. participants. Contact your financial institution if you have any questions.

You will receive a confirmation of your instructions. If you are no longer an active employee at your company or if your financial institution requires an intermediary, you must call a participant service representative to set up wire instructions.

Step 4 Set up wire instructions

Equity Plan > Brokerage Account > Wire Instructions

Getting started

Page 7: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

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Transfer company stock to your new Merrill Lynch brokerage accountIf you have stock from your company’s equity award program at another financial institution, you can transfer it to your Merrill Lynch brokerage account (LIIA). If your stock is jointly held, you will be changing ownership upon transfer to an individually held account at Merrill Lynch (check with your current financial institution regarding the ownership change process).

• Contact the financial institution that holds your company shares.

• Confirm that Depository Trust Company (DTC) transfers are permitted and what the fees may be. If you cannot make a DTC transfer, contact a participant service representative for more information.

What you need

1. Your Merrill Lynch brokerage account number (LIIA)

2. Your exact name and title as listed on the account

3. Merrill Lynch’s DTC number (5198)

4. The number of shares you want to transfer

• You may be required to complete a form for this request. Shares should be electronically delivered to your Merrill Lynch account within three to five business days (seven to ten days if transferred from a non-U.S. financial institution). To confirm that your shares have been transferred, go to:

• Contact the financial institution if the shares are not in your account after seven to ten business days. To reach Merrill Lynch about the deposit, call 1.844.332.2200 or +1 609.818.8894 if located outside the United States, Puerto Rico or Canada.

View your award information

This takes you to the Grant Summary page showing information about your awards. Select an award’s grant date for more detailed information about that award. You can also select the name of your equity plan under My Accounts to see the Grant Summary page.

Grant Summary

The amounts below show the total vested and unvested potential income and are based on share price of $20.00 As of COB 10/06/2010

Show Outstanding Grants

All dates are displayed in MM/DD/YYYY format

Print

Grant Date Grant Description

01/03/2003 Non Qualified Stock Option 15.00 1,000 0.00 5,000.00 01/02/2013

Total

Quantity

Actions

300 0.00 0.00

Potential IncomeUnvested ($)

Last Date toExercise

All Grants

Stock Options

The amounts below show the total vested and unvested potential income and are based on share price of $20.00f As of COB 10/06/2010

Show Outstanding Grants

Stock Options

$5,000.00Restricted Shares

$8,000.00

Equity Plans > Grant Information > Grant Summary

Restricted Units

$6,000.00

Grant Price Potential IncomeVested ($)

View Details

Accept This Grant

ModelModel

Grant Date Grant Description

02/15/2008 Restricted Shares 400 8,000.00 02/15/2011

Total

Quantity

Actions

400 8,000.00

Potential Income ($) RestrictionLapse Date

Restricted Shares

Grant Date Grant Description

01/12/2010 Restricted Units 300 6,000.00 02/12/2011

Total

Quantity

Actions

300 6,000.00

Potential Income ($) RestrictionLapse Date

Restricted Units

All Grants

$19,000.00

Get QuoteEnter Symbol

Logout • Help • Sitemap • FAQs

My Accounts Education Center Markets Equity Plan

ABC Company Select Language: (Edit)--Select Quick Links--English u

Grant Information Model/Exercise Brokerage AccountIndividual/Plan Information Document Library

Other important steps

Equity Plan

My Accounts > Equity Plan > Brokerage Account > Holdings

Getting started

Page 8: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

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Quick guide to your awards onlineClick the Equity Plan tab to view your award information and access the tools and resources that can help you manage and monitor your account. The most common tasks are highlighted below. The tabs and menus shown may vary for your company.

If you want to … Select menu item…

1 Grant Information

View award information Grant Summary – Grant Detail — Potential value of your awards (based on prior trading day’s closing price) and details about each of your grants.

View annual statements or confirmations

Annual statements provide an annual status of your awards. A confirmation is a record of each award transaction (settling of awards; does not include subsequent stock sales).

2 My Activity

View previous or pending activity

View your previous activity by time period and type of activity or review your pending activity.

3 Individual/Plan Information

View your personal information/tax profile

Participant/Tax Profile — Your personal information, including address, ID number and tax rates as provided by your company.

4 Document Library

View plan agreements and forms

Agreements and forms related to equity awards, along with plan documents and brochures related to your plan.*

5 Model/Exercise

Model restricted stock or other awards

Model Only — Estimate of the net proceeds of a restricted stock unit vesting or other award transaction.

6 Brokerage Account

Sell shares or review orders

Sell Shares — Allows you to sell shares held in your brokerage account (LIIA).

View/Change Orders — Allows you to cancel a pending order or extend a limit order.

View brokerage and tax statements

Go to MyMerrill — Statement of cash and securities in your brokerage account (LIIA) and of any transactions, as well as tax reporting statements.

* Plan documents, including any prospectus or grant agreement, posted on Benefits OnLine are prepared and made available to you by your company, not Merrill Lynch.

My Accounts

Grant Information Model/Exercise Brokerage AccountIndividual/Plan Information Document LibraryMy Activity

Education Center Markets Equity Plan

1 2 43 5 6

Go to www.benefits.ml.com, log in and select the Equity Plan tab to view the menus that follow.

Getting started

Page 9: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

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Transaction fees Award recipients are charged the following commissions for sales of company stock held in your Merrill Lynch brokerage account.

Service channel Minimum Transaction cost Processing

Online $24.95 $0.03 per share $5.35

Participant service representative $24.95

$24.95 (1-499 shares)$0.05 per share (500 - 9,999 shares)$0.04 per share (10,000 - 49,999 shares)$0.03 per share (50,000+ shares)

$5.35

Global Corporate & Institutional Advisory Services (GCIAS) team

$24.95

$24.95 (1-499 shares)$0.05 per share (500 - 9,999 shares)$0.04 per share (10,000 - 49,999 shares)$0.03 per share (50,000+ shares)

$5.35

The minimums and transaction costs listed above are on a per-grant basis.

Participants selling large blocks of shares (e.g., 10,000 or more) may benefit by consulting a Merrill Lynch representative prior to executing the transaction. Large blocks of shares sold through Merrill Lynch’s Special Equities Trading group may result in a more favorable execution price when compared to the online system. (However, there is no guarantee that a representative will be able to obtain a more favorable execution price.)

Other fees*

Account Cost Important information

Limited Individual Investor Account (LIIA)

No fee for active participants

$65 annual fee for inactive participants with cash and/or securities balance

$15 quarterly low balance fee for inactive participants with balances below $20,000

Active participants include anyone with grants outstanding or eligible to receive future grants. Contact a participant service representative for more information.

Service Cost Important information

Wire transfer $7.50** Wire transfers may not be available in all currencies.

Non-U.S. currency checks $15.00** Checks may not be available in all currencies.

Stock certificate / DRS statement requests

Contact a participant service representative

Fees vary depending on your company’s participation in the Direct Registration System (DRS) at the Depository Trust Company.

SEC transaction fee (as of February 16, 2016)

$0.0218 for each $1,000.00 or fraction thereof

Fee assessed and paid to the Securities and Exchange Commission (SEC) on each stock sale. Fee is subject to change by the SEC.

Brokerage account transfer (DTC transfer)

No fee for active participants

Applies only to Depository Trust Company (DTC) transfer of assets to another broker. Contact a participant service representative for more information.

Duplicate confirmations $5.00 per hard copy Excludes transactions within the last six months. Available online at no cost.

Duplicate statements $5.00 per hard copy Excludes the two most recent statements. Available online at no cost.

* You will be subject to the applicable fees, terms and conditions associated with the retail brokerage account established in connection with your equity award program. All brokerage account fees are subject to change upon notification to you.

** Requests made outside of the AwardChoice® system (Benefits OnLine, participant service representatives or a financial advisor) are subject to retail brokerage wire transfer fees.

Commissions and account fees for transactions and services unrelated to your company equity awards plan are subject to standard Merrill Lynch rates. Please speak with a participant service representative for more information.

Service fees

Getting started

Page 10: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

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Reviewing your awards

1 Consult your tax advisor about your individual tax implications. Neither Merrill Lynch nor your employer provides tax advice. 2 Funds to cover taxes must be in your account, sent by check or wired to Merrill Lynch before the restriction lapse (vesting) date. See “Deposit funds into your brokerage account”

in the Using Benefits OnLine section for instructions or go to Home Page > Equity Plans > Document Library > Depositing Funds in Your Merrill Lynch Brokerage Account for wire and deposit instructions.

What you get• An unsecured promise from your company to deliver company stock at a future date.

• Restricted stock units are not actual shares of company stock and therefore they do not carry voting rights or provide dividends.

How they work• Generally subject to employment and vesting criteria. The vesting period is often referred to as the restriction period.

Shares/units may not be sold, pledged, transferred or assigned during this period.

• You do not have to purchase these shares. You receive net shares in your Merrill Lynch brokerage account automatically when the restriction period ends and vesting conditions are met. If the vesting conditions are not met, the awards may be forfeited.

Please read the grant agreement provided by your company for details on the specific terms and conditions of your award. For more information contact your human resources department.

Taxes• Awards are taxed as ordinary income under U.S. tax law based on their total fair market value on the restriction lapse (vesting) date.

Taxes are generally due on that date. In non-U.S. locations tax implications may vary.1

• You can choose to pay your taxes through one of the methods below. This is called “making a tax payment method election.” If you do not make a tax election, your taxes will be paid through share withholding.

Cash payment — You pay taxes in cash and keep all of your awarded stock.2

Share withholding — A portion of your awarded shares is withheld for taxes and you receive the net shares.

• To estimate your taxes, go to:

• Awards are granted

• Restriction (vesting) period begins

• Waiting period before stock can be received

• You choose how to pay taxes

• Tax election must be made before the vesting

• Taxes are automatically paid according to your tax payment method election (or default noted above if no selection made)

• Net shares are generally deposited to your LIIA within 72 hours, though this may vary

• A confirmation is mailed to you

Share DepositRestriction Lapse (Vesting) DateTax RequirementRestriction

(Vesting) PeriodGrant Date

Lifecycle of restricted stock units

Restricted stock units

Equity Plan > Model/Exercise > Model Only

Page 11: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

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Benefits OnLine offers a wide variety of tools and resources for managing and monitoring your awards. The following pages highlight many of the site’s key features and guide you through important steps related to your awards.

Page highlights

My Accounts

My Home Message Center Sitemap Account PreferencesInvestment Holdings

Education Center Advice & Planning Markets Equity Plan

Plan Selector:

You Have Choices If you have cash or stock in your Limited Individual Investor Account or IndividualInvestor Account, a Retirement Education Specialist can help you review your choices.Call (877) 767-2404 or:

You Have Expiring Awards Our records indicate that your stock option award(s) is about to expire. Call 877-767-2404to speak with a Retirement & Equity Specialist about your choices and steps to consider.

DID YOU KNOW?

EDUCATION RESOURCES

ACTION CENTER

SCHEDULE A CALL

ABC Company Equity Plan$85,221.82

TOTAL MARKET VALUE*$85,221.82

To perform transactions on yourAwards, you must have an openMerrill Lynch Brokerage Accountfor your Equity Plan.

OPEN ACCOUNT NOW

Changes have been made to your ESPP enrollmentwindow...

Deposit instructions for your Merrill Lynch brokerageaccount...

MESSAGE CENTER

USEFUL LINKS

Alerts

Announcements

Important Plan Update

Helpful Plan Information

Statements

My Financial Picture

Merrill Edge

Download to Quicken

(Edit)

Logout . Help . Sitemap . FAQs

--Select Quick Links----Select Plan--

ABC Company Equity PlanOPEN BROKERAGE ACCOUNT

Would you like to save more but thinkyou can’t? You may be surprised at theextra cash you can find when you take a closer look at your spending habits.

START LEARNING

Enter Symbol Get Quote

LIIA$0.00

LEARN TO SAVE MORESix Steps That Could BoostYour Savings

Document Library

My Accounts page

(First-time users see Step 1: Create your User ID and Password on page 2 of this brochure.)

1

2

3

45

Using Benefits OnLine

Go to www.benefits.ml.com and log in using your User ID and Password

1 Total Market Value

Shows you:

• Your award balance (the total potential market value of your outstanding awards based on the previous trading day’s closing price for your company’s stock)

• Your brokerage account balance (if account is activated)

Select the name of your award plan or brokerage account to see more detailed information.

2 Equity Plan

Provides access to information and resources for your awards.

3 Message Center Shows any important messages that require your attention, including time-sensitive Alerts about actions you may need to take.

4 Select Quick Links Lets you establish quick links to the pages you visit most often.

5 Action Center Alerts you to any actions you may need to take (such as opening a brokerage account) or to information that can help you plan for your financial future.

Using Benefits OnLine

Page 12: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

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• This takes you directly to the Grant Summary page.

• You can also select the name of your equity plan on the My Accounts page to see the Grant Summary page.

• If you are not on the My Accounts page, select Equity Plan > Grant Information > Grant Summary – Grant Detail.

Page highlights

Grant Summary

The amounts below show the total vested and unvested potential income and are based on share price of $20.00 As of COB 10/06/2010

Show Outstanding Grants

All dates are displayed in MM/DD/YYYY format

Print

Grant Date Grant Description

01/03/2003 Non Qualified Stock Option 15.00 1,000 0.00 5,000.00 01/02/2013

Total

Quantity

Actions

300 0.00 0.00

Potential IncomeUnvested ($)

Last Date toExercise

All Grants

Stock Options

The amounts below show the total vested and unvested potential income and are based on share price of $20.00f As of COB 10/06/2010

Show Outstanding Grants

Stock Options

$5,000.00Restricted Shares

$8,000.00

Equity Plans > Grant Information > Grant Summary

Restricted Units

$6,000.00

Grant Price Potential IncomeVested ($)

View Details

Accept This Grant

ModelModel

Grant Date Grant Description

02/15/2008 Restricted Shares 400 8,000.00 02/15/2011

Total

Quantity

Actions

400 8,000.00

Potential Income ($) RestrictionLapse Date

Restricted Shares

Grant Date Grant Description

01/12/2010 Restricted Units 300 6,000.00 02/12/2011

Total

Quantity

Actions

300 6,000.00

Potential Income ($) RestrictionLapse Date

Restricted Units

All Grants

$19,000.00

Get QuoteEnter Symbol

Logout • Help • Sitemap • FAQs

My Accounts Education Center Markets Equity Plan

ABC Company Select Language: (Edit)--Select Quick Links--English u

Grant Information Model/Exercise Brokerage AccountIndividual/Plan Information Document Library

1

2 3

View your award informationEquity Plan

1 Summary Bar Displays the potential value (unrealized) of your awards based on the previous day’s closing price for your company’s stock.

2 All Grants

Lists information about all your grants. Select an award’s grant date for details about that award, including any recent activity, the vesting schedule and settlement method.

3 Actions Provides quick access to actions such as accepting an award, modeling an award, or making a tax election for an award.

Information about your unvested awards appears under Equity Plan > Grant Information – Grant Detail. This section displays your award information and your award activity.

After your awards vest, information about the cash and/or stock from these awards appears as part of your brokerage account information (see “View your brokerage account information”). At this point, the information no longer appears under Grant Information – Grant Detail.

Using Benefits OnLine

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11

Using Benefits OnLine

How to model awards

Model Only

All dates are displayed in mm/dd/yyyy format.

— Select Quick Links — (Edit) ConAgra Foods

Print

Equity Plans > Model/Exercise > Model Only

Select Vested Grant(s) and Quantity to Model:

Enter Modeling Criteria:

for abc12345

SelectGrants

to ModelSelect All

GrantDate

GrantPrice

Grant Type/Grant Code

FinalLapse

DateShares/Units

Restricted

PotentialIncome

(Restricted)

01/03/2003 01/07/2013$0.00

Shares/UnitsGranted

400 400

Shares/UnitsLapsed

0 0 $8,000.00RES

**Price information is a real time quote for information purposes only. The accuracy of this data is not warranted.

Start Over

Transaction Type: Restricted Lapse (Model Only)

Last Price** $20.00 as of 4:00:22 PM ET FED (%) Enter up to 35%

Enter Estimated Market Price $

Select Tax Payment Method:

Refresh View your Tax Profile

25

35

Calculate Results

Withhold Shares for Taxes

Cash Payment for Taxes

Sell Shares for Taxes

Shares/UnitsTo Model

Get QuoteEnter Symbol

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My Accounts

Grant Information Model/Exercise Brokerage AccountIndividual/Plan Information

Education Center Markets Equity Plans

ABC Company Select Language: (Edit)--Select Quick Links--English u

4

You can model the value of restricted awards using Model Only under the Model/Exercise tab.

Model your awards Equity Plan > Model/Exercise > Model Only

1 Transaction Type/Grants to Display Select restriction lapse from the Transaction Type menu. Unvested grants will automatically display.

2 Select Grants to ModelSelect the grants you want to model and the quantity to model.

3 Enter Modeling Criteria Enter the estimated market price for your stock. The last price of the stock is provided for your information. Then enter the Modeling Criteria.

4 Calculate Results

• Select Calculate Results to see the Modeling Results section.

• Depending on the Transaction Type, you will see the estimated shares sold, cash proceeds, taxes due, net shares and/or net cash proceeds (not including transaction fees/commissions) resulting from the transaction. Transaction fees are shown separately. These figures are estimates only.

• To change the modeling criteria, select Start Over.

1

2

3

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12

For a cash payment tax election, you may need to deposit funds into your brokerage account to cover the costs if you do not have sufficient funds in your account. Deposits can be made as outlined below.

To deposit funds via check

Make check payable to: Merrill Lynch

Mail to:Merrill Lynch Financial Services 1400 Merrill Lynch Drive Mail Stop #: NJ2-140-03-40 Pennington, NJ 08534

To deposit funds via wire transfer

Provide the financial institution from which you are transferring funds the following information:

Bank Name: Bank of America ABA#: 026009593 Bank Address: 100 West 33rd St., New York, NY 10001 For international wires add: SWIFT BOFAUS3N Merrill Lynch Account #: 6550113516 Your account # and name

Deposit funds into your brokerage account

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13

When your awards vest, the resulting shares (and any cash, as directed) are deposited into your Merrill Lynch brokerage account (LIIA). Information about these awards will no longer show on the Grant Summary – Grant Detail page. The deposited cash and/or shares from the awards will be part of your brokerage account information.

LIIA account holdings

This page displays the cash and stock holdings in your brokerage account. It also provides (for U.S. participants only) cost basis and other information related to your holdings. Cost basis tracking applies only to transactions completed since the time of your plan’s conversion to Merrill Lynch.

Additional LIIA account information

MyMerrill.com, Merrill Lynch’s website for brokerage clients, provides additional information about your brokerage account holdings such as unrealized gains or losses or account activity. It also provides a variety of useful investing tools and information.

• When you select Go to MyMerrill you are leaving Benefits OnLine and will be taken to the Portfolio & Accounts > My Accounts tab on MyMerrill.com, which displays a Summary of your Merrill Lynch brokerage account.

• The MyMerrill site opens in a new browser window. To return to Benefits OnLine, close the MyMerrill window or switch back to the Benefits OnLine window (which is labeled Benefits Information Center) from your browser’s Window menu.

View your brokerage account (LIIA) information

Equity Plan > Brokerage Account > Holdings

Equity Plan > Brokerage Account > Go to MyMerrill

Using Benefits OnLine

1 My Accounts Total The Portfolio & Accounts page that appears when you access MyMerrill displays the net value of your brokerage account in the Simple View (shown here). For additional details about your account, including a breakdown between cash and stock, select Detail View.

2 Combined Historical Value Displays the value of your account over time.

3 Combined Asset Allocation Displays the breakdown between cash and equity (stock) as a pie chart.

4 Portfolio & Accounts When you place your cursor over the Portfolio & Accounts tab, you’ll see a menu of links through which you can access statements, information about realized gains and losses, and much more,

Page highlightsPortfolio & Accounts

Your last login: Thursday, Apr 09, 2015 10:54 AM ET

Hello

Research Solutions Help & Support

$11,393.11All Account Total

Detail View

0

Simple View

Your 2014 tax statements are available. For additional resources, please visit the Tax Center.

As of 04/08/2015 40:58 AM ET As of 04/08/2015 40:58 AM ET

Dow 17,863.84 -38.66 -0.22% NASDAQ 4,939.77 -11.50 -0.22% S&P 500 2,078.41 -3.49 -0.17% 10 Year T-Note 1.92 View Markets Real-time Quotes+0.03 +1.58%

Refresh Help Export Print

NOV

In T

hous

ands

of D

olla

rs

SEP

Generate a Report

Combined Historical Total ValueAt Month’s End

MAY JUL JAN MAR(20)

60

20

40

0

2014 2015

AwardChoice® Brokerage Accounts Net Value

My Accounts Total

Total

LIIA 6XX-10493

$11,393.11

$11,393.11

$11,393.11

Enter Symbol SymbolLookup

Quote

Profile & Settings Home Close

Search

Combined Asset Allocation

Asset Class75% Equity

25% Cash

Portifolio & Accounts

Your last login: Thursday, Apr 09, 2015 10:54 AM ET

Hello

Research Solutions Help & Support

$11,393.11All Account Total

Detail View

0

Simple View

Your 2014 tax statements are available. For additional resources, please visit the Tax Center.

As of 04/08/2015 40:58 AM ET As of 04/08/2015 40:58 AM ET

Dow 17,863.84 -38.66 -0.22% NASDAQ 4,939.77 -11.50 -0.22% S&P 500 2,078.41 -3.49 -0.17% 10 Year T-Note 1.92 View Markets Real-time Quotes+0.03 +1.58%

Refresh Help Export Print

NOV

In T

hous

ands

of D

olla

rs

SEP

Generate a Report

Combined Historical Total ValueAt Month’s End

Combined Asset Allocation

This analysis cannot be provided on current holdings.

MAY JUL JAN MAR(20)

60

20

40

0

2014 2015

AwardChoice® Brokerage Accounts Net Value

My Accounts Total

Total

LIIA 6XX-10493

$11,393.11

$11,393.11

$11,393.11

Enter Symbol SymbolLookup

Quote

Profile & Settings Home Close

Search

Portfolio & Accounts

Order Status

Tax Documents Current Allocation

Account Details Holdings I want to...

Summary Current Holdings Manage account alerts

Balances Unrealized Gain/Loss Update account features

Activity Realized Gain/Loss & Income Download account data

Statements & Documents Estimated Investment Income Enroll to trade

Transfers & Withdrawals

Transfer Money/Securities

2

3

4

1

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14

Through Benefits OnLine you can sell shares that you hold in your brokerage account (LIIA). When you do, you can choose a quantity to sell or select specific tax lots to sell. When choosing a quantity, shares are sold on a first-in, first-out basis (the shares held the longest will be sold first). Choosing specific tax lots to sell can simplify recordkeeping for tax purposes.

How-To Instructions

The Sell Shares menu item will only be available if you have opened your Merrill Lynch brokerage account (LIIA).

Sell company stock

1 Choose Total Quantity to Sell or Select Tax Lots You can choose Enter Total Quantity to Sell or Select Tax Lots from List Below.

• If you choose Enter Total Quantity to Sell, just enter that quantity in the adjacent box. Then click Continue.

• If you choose Select Tax Lots, select the tax lot(s) from the display and enter the quantity to sell from each lot at the right of the screen. Then click Continue.

2 Sale Order Information Choose your Sale Order Type – either a Market order or a Limit order (see next page).

3 Distribution Method Choose how you want to receive proceeds – by check, wired to an account or held in your LIIA (which doesn’t pay interest). Then click Continue.

4 Review Your OrderWhen you click Continue after selecting your distribution method, you will be able to review your order before submitting it.

Enter Total Quantity to Sell

ABC - $20.00 as of 9:30:27 AM EDT | Total Quantity: 1,340 | Value: $101,500.00 | Brokerage Account: 1AB-12345

OR

05/04/2011 Lapse Open300 300$20.00 $8,000.00 $21,000.00 $15,000.00

05/04/2011

05/04/2011

05/15/2011

05/10/2011

Sell Shares – Tax Lot Selection and Trading

All dates are displayed in mm/dd/yyyy format.

▲▼

▲▼

▲▼

▲▼

▲▼

▲▼

▲▼

▲▼

▲▼

▲▼

Print

for abc12345

Acquisition Date Quantity Unit Cost Cost Basis Market Value Status Quantity to SellUnrealized Gain/Loss

0

N/A

N/A

0

0

Source Available Quantity

Continue

Totals

Exercise Pending Trade100 0$30.00 $3,000.00 $7,000.00 $4,000.00

Lapse Reserved QTY:10100 90$10.00 $1,000.00 $7,000.00 $6,000.00

Exercise Locked50 50$90.00 $4,500.00 $3,500.00 ($1,000.00)

Lapse Open900 900$50.00 $45,000.00 $63,000.00 $18,000.00

1,450 1,340$58,500.00 $101,500.00

Please note that only level trading is allowed due to pending GTC Order

Equity Plans > Brokerage Account > Sell Shares

Select Tax Lots from List Below

Enter Quantity1 Enter Order2 Review & Submit3

Get QuoteEnter Symbol

Logout • Help • Sitemap • FAQs

My Accounts

Grant Information My Activity Model/Exercise Brokerage AccountIndividual/Plan Information

Education Center Markets Equity Plans

ABC Company Select Language: (Edit)--Select Quick Links--English u

Document Library

Equity Plan > Brokerage Account > Sell Shares

Equity Plans > Brokerage Account > Sell Shares

Continue

Market ORSelect an Order Type:

Sale Order Information

Distribution Method

Proceeds to remain in brokerage account (US Dollar Only)

Limit List Price: $68.31 as of 10:36:21 AM

Check

Select Currency

Cancel

Wire Transfer

Not all currencies are available for all distribution methods.

Transfer Proceeds to an alternate Merrill Lynch account

Alternate Account Number

Brokerage Account: ABC12345 | Security: ABC (ABC Company)

Sell Shares – Tax Lot Selection and Trading

Order Quantity: 1,000

Day ORDuration:

Distributed As:

Good Till Cancelled (Valid only for 30 calendar days)

Enter Quantity1 2 Enter Order Review & Submit3

Get QuoteEnter Symbol

Logout • Help • Sitemap • FAQs

My Accounts Education Center Markets Equity Plans

ABC Company Select Language: (Edit)--Select Quick Links--English u

Grant Information My Activity Model/Exercise Brokerage AccountIndividual/Plan Information Document Library

1

4

2

3

Using Benefits OnLine

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When you sell company stock, you must decide when you want the sale to take place—at the next available sale price (a “market order”) or at a specified price (a “limit order”).

If you want to… Choose this method How it works

Sell your shares at the next available sale price

Market Order As soon as market conditions allow, your shares will be sold.

Set the price at which to sell your shares…

Limit Order (You must select one of the types below):

If the stock price reaches or exceeds your set limit price, shares are sold subject to market conditions. If the price is not met while the order is in effect, your order is cancelled and shares are available for future sale.

… on the current trading day • Day Limit Order Order is in effect for current trading day only. Orders entered after market close will be in effect for the next business day.

… over the next 30 calendar days • Good Till Cancelled Limit Order

Order is in effect for 30 calendar days following the date of entry. For orders entered after the market close but before 12 midnight Eastern, the 30-day count begins two business days after the order is entered.

• Merrill Lynch will execute all sale orders subject to market conditions.

• You may receive partial execution of the sale order you place.

Company blackouts

• Any and all blackout periods are determined by your company and are subject to change.

Choose your sale order type

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17

Page 20: Equity award services at your fingertips · Brokerage Account”) that appears after you log in or create your User ID and Password, select: Step 2 Open your Merrill Lynch brokerage

This booklet contains certain descriptions of plan features as they exist at the time of final editing of the booklet, March 2016. While every effort has been made to ensure the accuracy of the booklet, if there is any conflict between the information in the booklet and the official documents governing the plans and programs, the official documents will control. Nothing in the booklet is intended to create or affect an employment relationship between First Data Corporation, or its subsidiaries and affiliates, and any person. The sponsors of the plans and programs have reserved the right to amend or terminate any plan or program at any time, at the sole discretion of each, in accordance with the terms of the plan or program.

Neither First Data Corporation nor Merrill Lynch (including its representatives) provides tax, accounting, or legal advice. Please consult your own independent advisor as to any tax, accounting or legal statements made herein.

The First Data logo is a trademark of First Data Corporation.

Unless otherwise noted, all trademarks and registered trademarks are the property of Bank of America Corporation. ©2016 Bank of America Corporation. All rights reserved. | ARKR73V7 | 20161137-3 | 03/2016