epiplex brief introduction for process training creation and learning management system (lms)- bak
DESCRIPTION
Epiplex 500 creates interactive simulations of computer based business processes. It can also create accurate documentations / handouts / standard operating procedures (SOP). The differentiator is the speed at which it automatically generates the document, it works as a virtual assistant to subject matter experts. As an example, some organisations use Epiplex to strengthen SAP implementation programs and for creating audio visual content for remote training. Epiplex creates SCORM compliant objects which work well with Learning Management Systems (LMS). Feel free to ask us for more info on audio visual content creation ([email protected] (+91) 124-437-7657 )TRANSCRIPT
Confidential and Proprietary 1 Confidential and Proprietary 1
Epiplex 500Automated Training Content
Creation/ Tracking
StratBeans Consultingwww.stratbeans.com
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Content Introduction
Epiplex in Action
Customer Benefit Realised
Benefits Summary
Enterprise Problems Tackled
With Epiplex
Cost Savings
Quality Improvements
Operational Benefits
Contacts
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Introduction
-There are more than 250 epiplex clients globally
- StratBeans Consulting promoted by IIM / IIT alumni provides Epiplex and many innovative products
- Epiplex support backbone is located at Bangalore and 24* 5 support is given globally
Few Indian Clients-Hero Honda, M&M, Saint Gobain, Jindal Steel
Epiplex Journey
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Introduction
Stratbeans Consulting is an innovative IT products company With office in India (Gurgaon, Bangalore) and USA (Houston, Texas) it
offers several products and services Epiplex helps customers reduce costs, establish internal best
practices, and increase ROI in all enterprise applications • by making process applications more efficient and• by mirroring user best practices throughout the enterprise in the fastest
time possible. Initially Epiplex Business Process Platform was developed as
Automated Process Documentation and Training solution by Epiance in 2001
Epiance won most innovative company award in 2007 from Microsoft corporation
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Epiplex in Actioncontd..
SMEs Performs a process
1 Capture1 Capture
Users
Trainees access assigned contentfor Learning and Dev. from their own location
3 Content Usage3 Content Usage
UsersUsers
Epiplex generates process content
2 Generate2 Generate
Elearnings
Feedback
Surveys
Quizzes
Repository
Legacy Content
- User Performance - User Activity- Scores - User Feedback
4 Tracking and MIS4 Tracking and MIS
Senior Management gets MIS
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Epiplex In Action It captures all application systems non intrusively
• All applications including Web applications, Java applications, Desktop applications and mainframe terminal emulators
Generate “Documents” • Give step by step process description in MS Word , pdf ,HTML ,
PPT , XML formats Generate “Simulations”
• Re-play the process demon• Allow users to experience the simulated environment and perform
process steps• Automatic Guidance if some step is not performed correctly
Assessments – Two categories• Procedural and question bank based
User/ Usage Tracking - optional• User registration and tracking of all content for finding best
performers and also comparative performance reporting
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Customer Benefits Realized Hartford, a large P&C insurance company
• used to deploy separate training applications • mostly subject matter experts developed simulations and
documentation • saving over $1M /yr by avoiding deployment costs and • saving 80+% time
Aetna had wide variation 100-200%, in their claims processing centers. • Although they have many management tools, but they could
not identify the root cause of the variation. • They are using Epiplex software to capture, in detail, how the
claims processors are doing their jobs to identify the root cause of poor performance.
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Enterprise Problems Tackled With Epiplex
Ensuring Consistency in performance Coping with attrition Replicating Best Practitioners Performance Enterprise wide Improving quality of Training content Training Large Teams repeatedly Reducing Cost of training Reducing Cost of Assessment Better utilisation of SME avilability
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Cost Savings Content creation could become faster at-least 80 % manual work can be
addressed Reduction in Time and Cost of Training and Support, potentially by 50-
70% SMEs would be used more efficiently, in lesser time more elaborate
documentation would be possible with better annotations Training time would go down for new hires Similar audio visual content requires expensive flash programmers Since the content can be distributed through multiple channels
• it should reduce the training cost by creating several self paced training modules
The total transition cycle time can be reduced with faster knowledge transfer
Total T&L cost can be reduced by improved knowledge transfer and lesser travel required during transitions
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Quality Improvements
Structured templates enforce document standardisation Maintainability of the content increases Shortcuts and better ways of doing a process can be recorded Guided feedback in Simulation reinforces correct path
understanding in the business process Simulations helps in benchmarking the best performer
performance Associate performance goes up due to better assimilation of
knowledge and skills in the simulated environment
Security features • data and image masking are done easily• application that should not be captured are isolated
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Operational Benefits
Three levels of support is provided on 24x 5 basis 17 languages supported Better ease of use implies minimal training for Epiplex
deployment• Epiplex is well suited for business users, minimal technical skills
needed Collaborative features are available for content development The content can be easily deployed on the web Epiplex complied with SCROM and AICC standards and
therefore the content can be integrated into learning management systems if needed
Optionally a Lean LMS can be crafted out of Epiplex technology
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Contact
StratBeans Consultinghttp://www.stratbeans.com/products
+91 989-997-0269
+91-124-4377657
#1 Unitech Trade Center
Ground Floor
Sector 43, Gurgaon 122002
Ask us for FREE demo and trial