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Page 1: EOL IT Services is the UK’s most accredited provider of · EOL IT Services is the UK’s most accredited provider of IT Asset Disposal (ITAD), Lifecycle Services and Data Destruction
Page 2: EOL IT Services is the UK’s most accredited provider of · EOL IT Services is the UK’s most accredited provider of IT Asset Disposal (ITAD), Lifecycle Services and Data Destruction

EOL IT Services is the UK’s most accredited provider of IT Asset Disposal (ITAD), Lifecycle Services and Data Destruction.

Established in 1996 our services ensure that you mitigate the risks associated with securely managing your IT assets throughout their lifecycle, comply with all relevant data security, mitigate risk, ensure environmental compliance and reduce costs.

Our commitment to data security is tireless and as one of the market leaders we implement innovative and robust service solutions for our clients, across every sector.

Focussed on ensuring long standing client relationships, we ensure our services o� er a reliable and security focussed IT Asset Disposition service encompassing onsite services, secure relocations, data destruction and fi nally, through re-marketing or re-use – disposal. We provide a range of other lifecycle services which include supporting our clients with refresh/deployment projects, lease return, secure storage and more.

EOL’s commitment to a truly secure chain of custody and our compliant processes has ensured our accreditations go beyond the normal standards now expected. Our investment is on-going – with both quality and compliance – supplying secure and sustainable services to our client base in the UK and Europe.

> WE AREEOL IT SERVICES

02 03

EOL IT SERVICES - Sustainable, secure and socially responsible. www.eolitservices.co.uk

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PROTECTINGYOUR BUSINESS

IT asset disposal should not be treated as a low level task, it must be an integral part of your IT and business strategy. Ensure that you work with a company that understands the contribution e� ective recycling can make to your corporate health.

E� ective asset disposal is essential whether you are upgrading existing installations, downsizing or deploying new systems. Disposing of existing equipment can be time-consuming, risky and disruptive for critical business processes, particularly in a complex multi-service environment.

EOL works closely with your team, developing a risk assessed project plan tailored to your individual needs. Our skilled accredited professionals deliver a managed disposal service that is fully integrated with any IT replacement programme, working alongside your own provision. This helps reduce the burden on your IT sta� , simplifi es migration, minimises downtime and quickly returns your business to full productivity.

We ensure that all existing data and forms of identifi cation are fully erased from hard disks, storage media and hardware by using documented quality-controlled processes that exceed the highest security standards, including HMG Infosec 5 and international defence standards.

We have a proven track record with no data losses throughout the company’s history. EOL protects your confi dential business data and ensures compliance with data protection legislation.

Finally, we recycle unwanted equipment in line with all relevant current legislation. We remarket suitable equipment that has had all data and identifi cation securely removed.

SECURE ERASUREOF ALL YOUR

CORPORATE DATA

MANAGING YOUR CONCERNS REGARDING “CHAIN OF CUSTODY”

PROCESSES

COMPLIANCE WITH STRINGENT ENVIRONMENTAL

LEGISLATION

When it’s time to dispose of your IT assets, you face three major challenges...

IT asset disposal should not be treated as a low level task,it must be an integral part of your IT and business strategy.

IT asset disposal should not be treated as a low level task, it must be an integral part of your IT and business strategy. Ensure that you work with a company that understands the contribution e� ective recycling can make to your corporate health.

E� ective asset disposal is essential

When it’s time to dispose of your IT assets, you face three major challenges...

E� ective asset disposal is essential

IT asset disposal should not be treated as a low level task, it must be an integral part of your IT and business strategy. Ensure that you work with a company that understands the contribution e� ective recycling can make to your corporate health.

E� ective asset disposal is essential whether you are upgrading existing installations, downsizing or deploying new systems. Disposing of existing equipment can be time-consuming, risky and disruptive for critical business processes, particularly in a complex multi-service environment.

EOL works closely with your team, developing a risk assessed project plan tailored to your individual needs. Our skilled accredited professionals deliver a managed disposal service that is fully integrated with any IT replacement programme, working alongside your own provision. This helps reduce the burden on your IT sta� , simplifi es migration, minimises downtime and quickly returns your business to full productivity.

We ensure that all existing data and forms of identifi cation are fully erased

equipment can be time-consuming,

must be an integral part of your IT and business strategy. Ensure that you work with a company that understands the contribution e� ective recycling can make to your corporate health.

E� ective asset disposal is essential

e� ective recycling can make to your corporate health.

risky and disruptive for critical business processes, particularly in a complex multi-service environment.

E� ective asset disposal is essential whether you are upgrading existing installations, downsizing or deploying new systems. Disposing of existing equipment can be time-consuming, equipment can be time-consuming, risky and disruptive for critical

e� ective recycling can make to your corporate health.

E� ective asset disposal is essential whether you are upgrading existing installations, downsizing or deploying new systems. Disposing of existing equipment can be time-consuming, risky and disruptive for critical business processes, particularly in a complex multi-service environment.

EOL IT SERVICES - Sustainable, secure and socially responsible. www.eolitservices.co.uk

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We continue to develop other “managed services” tosupport your strategic and fi nancial demands

MANAGED SERVICES ⊲ Data destruction (on and o�

site) to HMG Infosec Level 5 Enhanced Standard

⊲ Decommissioning of IT suites, user fl oors or entire buildings

⊲ Data Centre & Server Relocation

⊲ Secure removal & disposal of redundant equipment

⊲ IT Preparation, Roll-Out and Installation

⊲ IT delivery or relocation throughout the UK and Europe

⊲ Temporary Contract Sta� ng –from porterage sta� to fullyqualifi ed technicians

⊲ Consultancy & Compliance Services

When your busy IT teams are under pressure, EOL can provide an extra resource just when you need it. We manage the time-consuming jobs, relieving the burden on your internal sta� , allowing your team to get on with critical tasks. These are just some of the areas where we can help you deal with regular or ad hoc problems:

EOL IT SERVICES - Sustainable, secure and socially responsible. www.eolitservices.co.uk

06 07

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ACCREDITATIONSAND INDUSTRYSTANDARDS

ISO 9001 - EOL IT Services are an ISO 9001 registered fi rm. EOL ensure customer satisfaction is to a high standard.

ISO 27001 - EOL IT Services are an ISO 27001 registered fi rm. EOL ensure our Information Security systems are under explicit management control.

ISO 14001 - EOL IT Services are an ISO 14001 registered fi rm. EOL ensure we minimise harmful e� ects on the environment caused by our activities and achieve continual improvement of our environmental performance.

OHSAS 18001 - EOL IT Services are an OHSAS 18001 registered fi rm. EOL ensure the health and safety of their employees are paramount at all times.

BS EN 15713 - EOL IT Services are a BS EN 15713 registered fi rm. EOL ensure we adhere to a framework of key conditions when destroying confi dential information including specifi c sizes to shred to and how the destruction process is monitored and controlled.

BS 7858 - EOL IT Services are a BS 7858 registered fi rm. EOL ensure we work to a specifi c code of practice for the security screening of all sta� , prior to their employment.

ISO 22301 – EOL are an ISO 22301 certifi ed company. EOL ensure business continuity management.

BLANCCO - EOL IT Services is certifi ed by Blancco, the pioneer and global leader in data sanatisation and end-of-lifecycle solutions. Blancco o� ers the most certifi ed data erasure within the industry.

ADISA – EOL are certifi ed with Distinction by ADISA, the Asset Disposal and Information Security Alliance. The primary ADISA objective is to highlight the IT security risks with the asset disposal process working with all parties to help improve service quality, raise professionalism and promote re-use within the IT disposal channel.

NCSC – EOL utilise erasure software which is NCSC approved. The National Cyber Security Centre (NCSC) is the UK’s authority on cyber security and are part of GCHQ.

CPNI – EOL IT Services have been assessed by and met the CPNI standard for secure onsite destruction services of sensitive data bearing media and have been included in the CPNI’s Catalogue of Security Equipment.

Crown Commercial Supplier -EOL are pleased to have been awarded a place on the RM3804 Technology Services 2 Framework Agreement with The Crown Commercial Service.

NAID Members – NAID Europe is a standing committee of the National Association for Information Destruction (NAID), an international association of companies o� ering data destruction services, uniting to promote the secure disposition of discarded information by emphasising the highest standards and ethics.

EOL IT SERVICES - Sustainable, secure and socially responsible. www.eolitservices.co.uk

08 09

CERTIFICATED

REGISTERED FIRM

QU

ALIT

Y REGISTERED FIRMBS EN

7858:2012ISOQUALITYSERVICES

CERTIFICATED

REGISTERED FIRM

QU

ALIT

Y REGISTERED FIRMBS EN

15713:2009ISOQUALITYSERVICES

Certifi cate Number 15482 ISO 27001

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Cyber Essentials Plus –The Cyber Essentials scheme has been developed by Government and industry. It provides a clear statement of the basic controls all organisations should implement to mitigate the risk from common internet based threats, within the context of the Government’s 10 steps to Cyber Security.

NHS Toolkit – EOL have been assessed and hold the NHS Toolkit. The purpose of the assessment is to enable organisations to measure their compliance against the law and central guidance to ensure information is handled correctly and protected from unauthorised access, loss, damage or destruction. This demonstrates that an organisation can be trusted to maintain the confi dentiality and security of personal information.

MICROSOFT Registered Refurbisher - EOL IT Services are a Microsoft Registered Refurbisher of IT equipment. This permits EOL to supply computers with genuine Microsoft software pre-installed to businesses, consumers and non-profi t organisations.

Investors in People – By meeting the Investors in People Standard EOL can be confi dent that we are amongst the very best in the world, when it comes to people management.

EOL IT SERVICES - Sustainable, secure and socially responsible. www.eolitservices.co.uk

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INFORMATION GOVERNANCETOOLKIT

ACCREDITATIONSAND INDUSTRYSTANDARDS (CONT)

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⊲ Full risk assessment, site survey, scope and project management – an ongoing partner approach.

⊲ Professional project management driven by qualifi ed sta� fully accredited to ITIL, Prince2, CISSPand Cisco CCNA standards.

⊲ Complete confi dentiality with all aspects of your project.

⊲ Recognised Secure Destruction of Confi dential Material Management System supported by BS EN 15713.

⊲ Highest levels of security with DBS and credit checked sta� supported by BS 7858 standard.

⊲ Compliance with health, safety and environmental legislation (ISO 14001 and OHSAS 18001).

⊲ Transport in own fl eet of liveried GPS tracked vehicles.

⊲ Professional Indemnity Insurance to £10million.

⊲ Out-of-hours and weekend working to minimise disruption.

QUALITY-DRIVENSERVICESTANDARDS

This is the high standard of service you can expect, from a small delivery, to a major implementation project:

the highest possible standard of service forms the veryfi bre and culture of what EOL believes in

EOL IT SERVICES - Sustainable, secure and socially responsible. www.eolitservices.co.uk

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CORPORATE SOCIALRESPONSIBILITY(CSR)

WE LIKE TO HELP...In its own right, EOL works with a number of local charities and education facilities to provide IT equipment or funding for needy causes. In addition, as part of our standard disposal agreement, we are happy to facilitate a donation of 10% of a client’s collection to a charitable or educational organisation of the client’s choice.

EOL fi rmly believes in promotion from within wherever possible and, where required, putting in place the necessary training to enable our sta� to meet the demands of their roles and to strive for promotion. History demonstrates this ethos with many senior and middle managers rising through the ranks. There remains a strong ethos of respect and support for all members of the team at EOL.

EOL endeavour to adhere to a zero landfi ll policy. Our aim is to reuse 90% of all IT equipment collected, the remaining 10% of which goes to our waste management partners for further refi nement. We understand the issues and responsibilities placed on us by the Landfi ll Regulation Act. We also ensure that our refi ning partners are processing our waste correctly.

We use our internal audits and BS EN 14001 Environmental Standard to maintain awareness and monitor any risks in the process.

Our processing structure is reassuring to all our clients. They have the knowledge and confi dence that we are legislation compliant and continue to be a trusted and responsible partner. Our supplier audits run hand in hand with our own Quality Management standard as part of our ISO 9001 accreditation and Environmental Management Standard ISO 14001.

We are also registered under the Data Protection Act 1998.

EOL has made a strong and on-going commitment to meet its CSR obligations ensuring our clients also meet the exacting standards for responsible disposal of IT and general o� ce electrical equipment and data erasure. To assist our clients we steer them through the minefi eld of relevant legislation.

EOL IT SERVICES - Sustainable, secure and socially responsible. www.eolitservices.co.uk

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MOVING FORWARD

EOL remains focussed on enhancing our resources and capabilities in line with evolving clients’ needs and changing legislative requirements. We are constantly developing a new and improving range of services to make the disposal/deployment cycle a single, e� cient, integrated process.

We recognise that security is crucial throughout the data lifecycle – in use, in storage and in disposal. With massive increases in data volumes and growing complexity of data legislation, organisations will have to build prompt, e� ective disposal into every stage of the data management process. We provide a managed service that is aligned with your data retention periods to ensure the secure removal of

data from any fi xed, mobile or networked storage media.

To speed up migration, we o� er a range of on-site and deployment services that take place in parallel with your disposal needs. This simplifi es the process and provides a single point of contact and accountability.

We work as a team with multi-national organisations, partnering with IT resellers, manufacturers, leasing companies and systems integrators to extend the “single service provider” concept further.

As our service and reputation continues to grow we strive to provide our clients with EOL’s ongoing commitment of trust, security, quality and confi dentiality.

EOL IT SERVICES - Sustainable, secure and socially responsible. www.eolitservices.co.uk

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www.eolitservices.co.uk

EOL IT Services Ltd 1-3 Baltic Wharf, Station Road, Maldon, Essex CM9 4LQ UK.

T. 0845 600 4696 F. 01621 843534 E. [email protected]

EOL IT SERVICES - Sustainable, secure and socially responsible.