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ENTERPRISE RESOURCE PLANNING SOFTWAREOctober 2017

CONTENTS4678

3138

Introduction

Defining ERP Software

The Quadrant

ERP FrontRunners Index

Runners Up

Methodology Basics

FRONTRUNNERS9 NetSuite

10 SAP Business One

11 Oracle JD Edwards

12 SAP ERP

13 Microsoft Dynamics 365

14 SageIntacct

15 IQMSERP

16 Oracle ERP Cloud

17 Exact Macola

18 ePROMISERP

19 ERPNext

20 aACE Business Suite

21 Odoo

22 FinancialForce

23 Unanet

24 Dolibarr ERP & CRM

25 Epicor ERP

26 Sage300c

27 Global Shop Solutions

28 InforVISUAL

29 xTuple

30 SAP S/4HANA

4O C T O B E R 2 0 1 7

INTRODUCTION

This FrontRunners analysis is a data-driven assessment identifying products in the ERP

market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.

In the ERP FrontRunners graphic, the Capability axis starts at 3.30 and ends at 4.10, while the Value axis starts at 3.30 and ends at 4.50.

To be considered for the ERP FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 3.0 and a minimum value user rating score of 3.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.

I N T R O D U C T I O N

5O C T O B E R 2 0 1 7

Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.

QUADRANT CATEGORIES:

» UpperRight=Leaders:Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.

» UpperLeft=Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.

» LowerRight=Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.

» LowerLeft=Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

6O C T O B E R 2 0 1 7

Enterprise Resource Planning (ERP) software helps organizations track information across

all departments and business functions, from accounting to human resources to sales and beyond, and leverages a shared database to provide a single “source of truth” across modules. Software Advice’s FrontRunners quadrant is focused on the North American Operational ERP market, which is oriented to buyers in “product-centric” industries such as manufacturing, distribution, retail etc. We identify this set of core capabilities for the Operational ERP category: corefinancials,human capital management (HCM) and at least two of the following:inventorymanagement,supplychainmanagement,manufacturing and/or enterprise asset management. In addition, we identify several related features that organizations purchasing an ERP system may also need or wish to consider: bills of material, distribution management, order management, purchasing management, warehouse management and project management. Buyers may also wish to evaluate a vendor’s cloud-based versus on-premises deployment options.

DEFINING ERP SOFTWARE

7O C T O B E R 2 0 1 7

THE QUADRANT

All products that qualify as FrontRunners are top performing

products in their market.

8O C T O B E R 2 0 1 7

ERP FRONTRUNNERS INDEX

9 NetSuite

10 SAP Business One

11 Oracle JD Edwards

12 SAP ERP

13 Microsoft Dynamics 365

14 SageIntacct

15 IQMSERP

16 Oracle ERP Cloud

17 Exact Macola

18 ePROMISERP

19 ERPNext

20 aACE Business Suite

21 Odoo

22 FinancialForce

23 Unanet

24 Dolibarr ERP & CRM

25 Epicor ERP

26 Sage 300c

27 Global Shop Solutions

28 InforVISUAL

29 xTuple

30 SAP S/4HANA

9

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDNETSUITE

QUADRANT PLACEMENT: LEADERS

4.10 4.26

4.08 4.01

4.00 4.50

3.00 4.40

5.00 4.60

4.23 4.80

4.40 4.40

4.90

4.50

3.10

10

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDSAP BUSINESS ONE

QUADRANT PLACEMENT: LEADERS

3.89 4.23

4.00 3.94

3.95 4.52

3.00 4.60

4.90 3.70

3.60 5.00

4.60 4.60

4.50

3.70

1.60

11

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDORACLE JD EDWARDS

QUADRANT PLACEMENT: LEADERS

3.83 4.25

3.98 3.94

3.65 4.57

3.00 4.90

4.30 3.40

3.73 4.20

4.90 5.00

4.90

2.00

3.10

12

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDSAP ERP

QUADRANT PLACEMENT: MASTERS

3.51 4.47

3.91 4.07

2.75 4.87

3.00 5.00

2.50 4.20

3.45 5.00

5.00 5.00

4.50

2.70

1.60

13

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDMICROSOFT DYNAMICS 365

QUADRANT PLACEMENT: MASTERS

3.61 4.27

3.60 3.66

3.80 4.88

3.00 5.00

4.60 4.80

3.45 4.70

5.00 4.90

4.80

2.70

1.30

14

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDSAGE INTACCT

QUADRANT PLACEMENT: LEADERS

3.73 4.09

3.94 3.97

3.00 4.22

1.20 4.00

4.80 4.90

4.05 4.60

4.00 3.90

4.00

4.40

3.80

15

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDIQMS ERP

QUADRANT PLACEMENT: PACESETTERS

3.99 3.74

4.34 4.15

3.75 3.33

3.00 3.10

4.50 5.00

3.53 2.40

3.10 3.20

2.70

3.60

4.70

16

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDORACLE ERP CLOUD

QUADRANT PLACEMENT: MASTERS

3.60 3.95

3.81 3.77

3.15 4.13

1.60 4.70

4.70 1.70

3.63 4.10

4.70 4.80

4.90

1.80

3.10

17

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDEXACT MACOLA

QUADRANT PLACEMENT: MASTERS

3.45 3.98

4.21 4.32

2.40 3.65

2.30 4.30

2.50 1.90

3.00 3.00

4.30 4.20

3.30

1.50

2.90

18

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDEPROMIS ERP

QUADRANT PLACEMENT: PACESETTERS

4.03 3.38

4.60 4.61

4.25 2.15

5.00 1.70

3.50 4.40

2.68 1.50

1.70 1.80

2.10

3.10

3.80

19

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDERPNEXT

QUADRANT PLACEMENT: PACESETTERS

3.97 3.44

4.52 4.60

3.50 2.28

3.00 1.90

4.00 2.80

3.33 3.10

1.90 2.00

1.70

4.80

4.90

20

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDAACE BUSINESS SUITE

QUADRANT PLACEMENT: CONTENDERS

3.69 3.58

4.87 4.91

2.70 2.25

1.60 1.80

3.80 2.60

2.30 3.90

1.80 1.70

1.20

2.70

3.50

21

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDODOO

QUADRANT PLACEMENT: CONTENDERS

3.68 3.51

3.96 4.16

3.10 2.87

3.00 2.60

3.20 4.00

3.70 2.60

2.60 2.70

2.80

5.00

4.40

22

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDFINANCIALFORCE

QUADRANT PLACEMENT: CONTENDERS

3.68 3.50

4.08 4.06

3.20 2.93

2.30 3.40

4.10 2.90

3.35 1.30

3.40 3.30

3.10

4.60

2.30

23

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDUNANET

QUADRANT PLACEMENT: CONTENDERS

3.56 3.56

4.14 4.04

2.70 3.08

1.00 3.00

4.40 2.70

3.28 3.80

3.00 3.00

2.40

3.10

4.60

24

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDDOLIBARR ERP & CRM

QUADRANT PLACEMENT: CONTENDERS

3.46 3.52

4.42 4.84

3.00 2.20

2.30 2.00

3.70 2.30

2.00 2.70

2.00 2.10

1.00

4.00

1.00

25

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDEPICOR ERP

QUADRANT PLACEMENT: CONTENDERS

3.38 3.56

3.46 3.56

3.25 3.57

3.00 4.20

3.50 1.30

3.35 3.70

4.20 4.00

3.90

3.10

2.20

26

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDSAGE 300C

QUADRANT PLACEMENT: CONTENDERS

3.35 3.57

3.51 3.47

2.40 3.68

3.00 3.80

1.80 3.20

3.98 4.30

3.80 3.50

4.00

4.30

3.80

27

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDGLOBAL SHOP SOLUTIONS

QUADRANT PLACEMENT: CONTENDERS

3.31 3.52

3.90 3.97

2.95 3.08

3.00 2.80

2.90 3.80

2.50 3.30

2.80 2.90

2.50

2.30

2.40

28

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDINFOR VISUAL

QUADRANT PLACEMENT: CONTENDERS

3.47 3.36

3.99 3.70

2.75 3.02

3.00 3.20

2.50 1.90

3.15 3.60

3.20 3.10

4.40

3.10

1.90

29

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDXTUPLE

QUADRANT PLACEMENT: CONTENDERS

3.32 3.46

4.51 4.75

2.40 2.17

2.30 2.50

2.50 1.70

1.85 1.30

2.50 2.50

1.90

1.60

1.40

30

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDSAP S/4HANA

QUADRANT PLACEMENT: CONTENDERS

3.30 3.36

3.65 3.73

2.45 2.98

3.00 2.70

1.90 2.40

3.45 4.90

2.70 2.60

4.50

5.00

1.60

31O C T O B E R 2 0 1 7

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately

not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

RUNNERS UP

360 Enterprise Suite

3PLink

Ability 585 ERP

Academia ERP

Accolent ERP

AccountMate

AcctVantageERP

AcTouch.com

Adjutant

Advanced Supply Chain

AdvancePro

AegisFactoryLogix

Agile Manufacturing Solutions

Agiliron

Ai2 ProSel

AIMVision

Akti

AlloyERP

AllProWebTools

Aplicor 3C

Apollo ERP

APPS 10i

APTEAN ERP

ArenaPLM

ArgoERP

Atlas Planning Suite

Axolon ERP

BatchMaster ERP

Blue Ridge

BlueCherry

BlueZone manager

BravoSolution

Bright Suite

BST10

BuildSmart

32O C T O B E R 2 0 1 7

RUNNERS UP

BusinessMan CRM/ERP

Cadence WMS

CAMS Enterprise by Unit4

CANIASERP

CAPA Manager

CentralBOS

Cetec ERP

CIMxQuantum

Claritum

Clarizen

CMiC

CMPRO

COINS

CommunicatorBase

Composity

Conga Novatus

contractERP

CoreWarehouse

Costpoint

CSB-System

DaVinciSupplyChainBusiness Suite

DBA Manufacturing

De Facto ERP

Decision Builder

DeltekMaconomy

DeltekVision

DematicIQ

DeskeraERP

DeskeraMRP

DistributionPlus

DocMinder

DSX

Dynacom Enterprise + Accounting

E2open

EAMbrace

EasyERP

eBid Systems ProcureWare

ebizframe ERP

ECGrid

Ecount ERP

Edible Software

EFACS E/8

effitrac-erp

eKEPLERERP

eLynxxPrintProcurement

Enterprise 21 ERP

Epicor iScala

ePMS ERP

ERP Foundation 3000

ERP MARK 7

ERP123

ERPAG

ERPinCloud

Erpisto

33O C T O B E R 2 0 1 7

ERPWEB

erpWizard

ESP21

ESS Mobile Office Manager

EVO~ERP

Exact Globe

Exact JobBOSS

Exact MAX ERP

Exact Online

ExactaWMS

EXEControl ERP Software

Expand ERP

Expandable ERP

EZ-MES

Factory MES

FactoryTalk

Farvision ERP

Fitrix ERP

FlexiBake

FlexRFP eSourcing

Flowtech Flow Manufacturing

Form.com

FreightMaster TMS

Freightview

Fulfil.IO

FusionLifecycle

Gatekeeper

Genius Manufacturing

GroMAX - Contract Farming

HarringtonQualityManagementSystem(HQMS)

HenningVisualEstiTrackERP

HICXEnterpriseSupplier Manager

HighJumpEnterprise3PL

HubworksSuite

Hudman Central ERP

Hybrent

Hydra - Execution Management Software

i2B Connect

IBMOpenPro

IBSEnterpriseERP

iCast ERP Foundry Software

IFSApplications

In-StyleERP

In4Suite

infoBoard Planning Board

InFocusERP

InforCloudSuiteBusiness

InforCloudSuiteIndustrial(SyteLine)

InforERP

InforLN

InforM3

Infor10

RUNNERS UP

34O C T O B E R 2 0 1 7

RUNNERS UP

IntelliTrackWMS

IntuitiveERP

INxSQLDistribution

IQMSManufacturingERP

irms|360 Enterprise

isoTrackerQMS

JDA Software

JobPackProductionScheduling Suite

JobPRO

JOBSCOPE

JustFoodERP

Kenandy Cloud ERP

Khaos Control

Kinaxis RapidResponse

kintone

Kloudville

Kosmas

kpi.com

LillyWorks

LogistaaS

LogiwaWMS

Made2Manage ERP

Magaya WMS

ManEx

Manhattan TMS

MapYourTag

MARG ERP 9+

MarketDojo

MasterControl Documents

Masterplan

Maximo

MercuryGate TMS

Mestec Cloud MES

metasfresh

Microlistics WMS

MIETrakPro

MISysManufacturing

MRPEasy

Murano Supply Chain Manager

MX ERP

MYFiO ERP

NDS ERP solution

Neurored E-Business & SCM

NextBuy

Nocturne

NorthStar WMS

Oasis by Merge Solutions

Officewise

OmegaCube ERP

onclouderp

ONE UP

Oneir

Onspring

Openbravo ERP

35O C T O B E R 2 0 1 7

RUNNERS UP

Optessa

Oracle Advanced Procurement

Oracle E-Business Suite

Oracle Warehouse Management Cloud

ORDERS Plus Enterprise

Orion AMT

Ormandy

Ostendo

PackManager

Paragon ERP

ParamountWorkPlace

Peoplevox WMS

PharmaNET

Pilot ERP

Planvisage SCM

Plexus

PomodoTech

POOL4TOOL

Precision Manufacturing

Precoro

PRIAMERP/CRM

Primavera P6 Enterprise Project Portfolio Management

PRIMSbyFocusWorks

Priority Matrix

Priority Software

PrismERP

ProcessPro Premier

ProContractor

Produce Pro Software

ProFicient

ProfitFab ERP

Promena e-Sourcing

PropulsionMRP

ProShip

proVisionWMS

Pure Manufacturing software (M.E.S)

QADCloudERP

QLMSourcing

QuesticaETO

Ramp Enterprise WMS

Rapid Response Manufacturing

Real Time Freight TMS

RealSoft ERP

Reflex ERP Software

RELEX

RentalMan ERP

Resource Manager DB

Resource Navigator ERP

RetailOps

RoseRocket

S2K Enterprise

36O C T O B E R 2 0 1 7

RUNNERS UP

Sage 100c

Sage 300 Online

Sage ERP

SAP Manufacturing

SapphireOne

Savant Warehouse Management

Saviom Enterprise Resource Management

SCExpert

SCMProFit

Scout RFP

SCP

Sequence Enterprise

Seradex ERP

ServMan

Shipedge

ShipHawk

ShippersEdge TMS

ShippingEasy

ShipStation

Shipwire

ShipWorks

Shop Mate

Shopfloor-Online MES

shopVOX

ShopVue

simPRO Enterprise

SimScale

SkuBrain

Slingshot Enterprise Business Suite

SMARTer Manager

SmartFreight

Snapfulfil

Solid Commerce

Solumina

sourceit

SpendManagerPro

Sphere WMS

SQCpack

Standard ERP

Starta

Step1 Distribution Suite

Supply Chain Guru

Supply Chain Synchronization Portal

Synapse WMS

Synergy SPC

System100

T.FAT ERP

TACTIC

Tally.ERP 9

Telogis Route

The Plex Manufacturing Cloud

Time Doctor

37O C T O B E R 2 0 1 7

RUNNERS UP

TMW Suite

ToolTrack

TrackVia

TradeCloud Supply Chain Platform

Transcount

Transwide

Traverse ERP

TrueERP

TSS ERP

Tygris ERP

Ultriva Collaborative Supply Portal

VanguardIBPforSupply Chain

VasyERP

VersAccounts

VertenSys

VicinityManufacturing

VIENNAAdvantageERP & CRM

ViewPointLogistics

VineRetail

VISCO

VISIBILITY.netERP

Vistex

VMSSoftwareSolutions Suite

VrooziProcurementPlatform

WaerLinx

WFX Cloud ERP

WIN-WebIntegratedNetwork

Winddle

WinWeb Cloud ERP

WIPtrac

WorkWiseERP

XERP

Xledger

Xpansa Cloud

38O C T O B E R 2 0 1 7

The FrontRunners methodology assesses and calculates a score for products on two primary

dimensions: Capability on the x-axis and Value on the y-axis.

THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on the product’s functionality.

» End-user ratings of one to five stars on the product’s ease of use.

» End-user ratings of one to five stars on the product’s customer support.

» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.

» A score, relative to other products in the market, representing the number of other products that integrate with it.

METHODOLOGY BASICS

M E T H O D O L O G Y B A S I C S

39O C T O B E R 2 0 1 7

THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on overall satisfaction with the product.

» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

» End-user ratings of one to five stars on how likely they are to recommend the product to others.

» A score, relative to other products in the market, for the size of the product’s customer base.

» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).

» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.

» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.

M E T H O D O L O G Y B A S I C S

40O C T O B E R 2 0 1 7

Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.

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