enterprise quality management [eqm]
DESCRIPTION
SoftExpert EQM is the most comprehensive solution to implement and simplify enterprise-wide quality and compliance programs, through automated, highly interactive quality processes tailored to align with each organization’s specific products, operations and business practices. Easily manage, track and report all of your quality metrics in real-time, comply with multiple regulations and standards such as ISO , FDA, Lean, Six Sigma, etc., focus on customer requirements and satisfaction, and drive continuous improvement processes up, down and across the organization with SoftExpert EQM.TRANSCRIPT
SoftExpert EQM Suite Enterprise Quality Management
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge
Main
Compliances
Key
Features
About
SoftExpert Why
SoftExpert Benefits Solution Challenge Home
How does your organization
align quality management with your
business strategy?
Main
Compliances
Key
Features
About
SoftExpert Why
SoftExpert Benefits Solution Challenge Home
How does your organization improve
productivity and reduce costs with quality management?
Main
Compliances
Key
Features
About
SoftExpert Why
SoftExpert Benefits Solution Challenge Home
How does your organization raise
awareness on quality issues across
the entire organization?
Main
Compliances
Key
Features
About
SoftExpert Why
SoftExpert Benefits Solution Challenge Home
How does your organization ensure
continuous improvement from top
level management to the operational levels?
Challenge
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
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Challenge
Customer focus, while understanding current
and future customer needs.
Lead people so they become fully involved in
achieving the organization's objectives.
Ensure that people in any organizational level
apply their abilities to the organization's benefit.
Manage all activities and related resources as
processes.
Main Compliances
Key Features
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Challenge
Establish a system approach to
management.
Keep continual improvement as a
permanent objective within the organization.
Effective decision making based on the
analysis of factual data and information.
Create value in a mutually beneficial organization/supplier relationship.
Solution
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Solution
Ensure management responsibility SE EQM ensures both the operation and effective control
of processes, while implementing actions to achieve to
continually improve those processes.
SE EQM allows managers to identify customer
requirements and establish quality objectives, goals and
plans.
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Solution
Effective resource management SE EQM provides the resources required to the quality
management system and to continually improve its
effectiveness.
SE EQM provides and maintains the infrastructure required
to comply with product requirements, and at the same
time, ensures that workforce is trained and has the
required skills and abilities.
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Solution
Advanced product planning and realization SE EQM manage and review product-related requirements
and controls product realization, from project to delivery.
SE EQM provides the tools necessary to plan, review,
verify, validate and control project changes, while
monitoring related processes and equipment.
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Solution
Continually improve data measurement
and analysis SE EQM allows the organization to register, plan and
conduct audits, as well as to measure and monitor
processes and products with significant KPIs and
dashboards.
SE EQM easily identifies and controls incidents,
problems and deviations while provide the tools to
effectively plan and execute corrective and preventive
actions that will improve the quality management system
continuously.
Benefits
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Benefits
Customer self-service – secure Web-based
operations.
Collaboration skill enhancement through real-time
access to information.
Process identification, mapping, implementation
and monitoring are handled more effectively.
Elimination of delays and inefficiencies that
usually occur in manual activities.
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Benefits
Efficiency and agility in planning and carrying out
the activities required for maintaining the QMS.
Document printing costs reduction.
Increase EQM productivity and efficiency.
Accurate identification of regulatory requirements
that affect management system performance.
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Benefits
Efficient monitoring of opportunities for
improvement, comments, nonconformities, etc.
Optimization of financial resources invested in the
management programs.
Improvement of relationship with shareholders,
customers, community, suppliers and employees.
Why SoftExpert?
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Why SoftExpert?
Process mapping and process automation on all
TQM processes and quality management
activities.
Integrates incident, document, process, training
and performance management into one single
application.
Collaborative web-based solution that provides
real time information on all TQM-related activities.
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Why SoftExpert?
Solution compliant with all major regulations,
including international and local legislations.
Governance and risk management tools fully
integrated.
Total alignment between enterprise-level business
strategy and TQM goals.
Integrates performance management tools such
as KPIs for measuring the QMS performance in
real time.
Main Compliances
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Main Compliances
Key Features
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
SE EQM
Excellence in Quality Management
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Management Responsibility Identify customer requirements, establishing quality objectives, goals
and plans for continual improvement.
Customer Focus
Quality Planning
Quality Policy
Responsibility, Authority and Communication
Management Review
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Management Responsibility Identify customer requirements, establishing quality objectives, goals
and plans for continual improvement.
Customer Focus
Quality Planning
Quality Policy
Responsibility, Authority and Communication
Management Review
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Management Responsibility Identify customer requirements, establishing quality objectives, goals
and plans for continual improvement.
Customer Focus
Quality Planning
Quality Policy
Responsibility, Authority and Communication
Management Review
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Management Responsibility Identify customer requirements, establishing quality objectives, goals
and plans for continual improvement.
Customer Focus
Quality Planning
Quality Policy
Responsibility, Authority and Communication
Management Review
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Management Responsibility Identify customer requirements, establishing quality objectives, goals
and plans for continual improvement.
Customer Focus
Quality Planning
Quality Policy
Responsibility, Authority and Communication
Management Review
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Management Responsibility Identify customer requirements, establishing quality objectives, goals
and plans for continual improvement.
Customer Focus
Quality Planning
Quality Policy
Responsibility, Authority and Communication
Management Review
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Management Responsibility Identify customer requirements, establishing quality objectives, goals
and plans for continual improvement.
Customer Focus
Quality Planning
Quality Policy
Responsibility, Authority and Communication
Management Review
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Management Responsibility Identify customer requirements, establishing quality objectives, goals
and plans for continual improvement.
Customer Focus
Quality Planning
Quality Policy
Responsibility, Authority and Communication
Management Review
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Resource Management Determine and provide the resources required to implement and
maintain the quality management system.
Human Resources
Infrastructure
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Resource Management Determine and provide the resources required to implement and
maintain the quality management system.
Human Resources
Infrastructure
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Resource Management Determine and provide the resources required to implement and
maintain the quality management system.
Human Resources
Infrastructure
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Resource Management Determine and provide the resources required to implement and
maintain the quality management system.
Human Resources
Infrastructure
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Product Realization Plan, review and control product project and ensure quality in every
step of product realization.
Planning
Customer-related processes
Product Design and Development
Purchasing
Operational Tasks
Control of measuring and monitoring equipement
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Measurement, Analysis and Improvement
Measure and monitor processes and take the actions necessary to
continually improve the Quality Management System.
Quality Improvement
Data Analysis
Nonconformity
Internal Audit
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Measurement, Analysis and Improvement
Measure and monitor processes and take the actions necessary to
continually improve the Quality Management System.
Quality Improvement
Data Analysis
Nonconformity
Internal Audit
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Measurement, Analysis and Improvement
Measure and monitor processes and take the actions necessary to
continually improve the Quality Management System.
Quality Improvement
Data Analysis
Nonconformity
Internal Audit
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Measurement, Analysis and Improvement
Measure and monitor processes and take the actions necessary to
continually improve the Quality Management System.
Quality Improvement
Data Analysis
Nonconformity
Internal Audit
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Measurement, Analysis and Improvement
Measure and monitor processes and take the actions necessary to
continually improve the Quality Management System.
Quality Improvement
Data Analysis
Nonconformity
Internal Audit
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Measurement, Analysis and Improvement
Monitoree procesos, analice resultados y tome las acciones necesarias
para mejorar continuamente.
Quality Improvement
Data Analysis
Nonconformity
Internal Audit
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Measurement, Analysis and Improvement
Measure and monitor processes and take the actions necessary to
continually improve the Quality Management System.
Quality Improvement
Data Analysis
Nonconformity
Internal Audit
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
Measurement, Analysis and Improvement
Measure and monitor processes and take the actions necessary to
continually improve the Quality Management System.
Quality Improvement
Data Analysis
Nonconformity
Internal Audit
About SoftExpert
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
Benefits Solution Challenge Home
The Company
SoftExpert is the market leader in software and services for enterprise-wide business process improvement and
compliance management, providing the most comprehensive application suite to empower organizations to increase
business performance at all levels and to maximize industry-mandated compliance and corporate governance
programs.
Founded in 1995 and currently with more than 2,000 customers and 300,000 users worldwide, SoftExpert solutions are
used by leading corporations in all kinds of industries, including manufacturing, automotive, life sciences, food and
beverage, mining and metals, oil and gas, high-tech and IT, energy and utilities, government and public sector, financial
services, transportation, logistics and healthcare.
SoftExpert, along with its extensive network of international partners, provides hosting, implementation, post-sales
support and validation services for all solutions to ensure that customers get the maximum value from their
investments.
Main Compliances
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About SoftExpert
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Thinking Global Acting Local One of the driving forces behind SoftExpert's growth is its global footprint. Founded in 1995, SoftExpert is
today a market leader in enterprise-wide excellence and compliance application software, enabling more
than 2,000 customers and 300,000 users worldwide to operate profitably, adapt continuously, and grow
sustainably. With its established partnership network that spans every continent, SoftExpert offers
customers strong service with a local approach specific to their markets.
Main Compliances
Key Features
About SoftExpert
Why SoftExpert
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SoftExpert Excellence Suite
SoftExpert provides cutting
edge Solution that integrate the
modeling, implementation,
execution, control and
monitoring of multiple business
application demands.
SoftExpert offers an integrated
suite of modules that leverage
the collaborative business
management processes to
support the continuous
improvement and optimization
of today's heterogeneous
enterprise. The solution helps
leading companies earn a
competitive edge through
predictable business and
compliance processes
involving people across
departments, business units,
suppliers and customers.
Main Compliances
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Clients
"Through the use of SoftExpert we are able to eliminate potential errors from our processes before they arise, which is extremely important to our industry where performance and quality are key items to retain demanding customers. Also the software also ensures fully adherence to ISO TS 16949 which is extremely important to our job.”
Cristina Pereira - IT Manager
"We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers.“
Claudimar Faria - SPC Technical Support
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TAKE YOUR BUSINESS TO THE NEXT LEVEL
www.softexpert.com | [email protected]
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