enterprise mobility trends

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  1. 1. Enterprise Mobility TrendsBased on Frost & Sullivans Enterprise Mobility Report Audrey William, Head of Research Information & CommunicationTechnologyFrost & Sullivan ANZ18 July 2012
  2. 2. Key Findings Proliferation of mobile devices: Very high adoption of tablets and smart phones. Apple and Google have changed the mobile landscape. This shift is driving demand and uptake of BYOD within organisations Beyond BYOD: Organisations are beginning to realise enterprise mobility is beyond BYOD, and are focusing on the aspects of user access, policies and governance MDM tools will be critical for managing devices: While the use of MDM applications is currently low, organisations will need such tools to manage the various devices and mobile operating platforms connecting to the network Changing role of device security: As preferred endpoints change from the traditional desktop and laptop computers, organisations and security vendors are changing their security technologies and models to include smart devices Pervasive communications: The widespread use of smart devices is providing employees with much greater access to communication tools such as videoconferencing. The ease and convenience of joining a conference via a smart device will drive greater participation 2
  3. 3. 48% of Enterprises do not think tablets are suitable forenterprise useMost organisations remainNo. Do not think the tabletun-convinced about the roledevices are ready/suitable48% of a tablet device within anfor enterprise useenterpriseConcerns aroundPolicy undersecurity, management and consideration/no such plans31%for 2012supportYes. Plan to issue such devices to staff and/or allow21% staff to bring their own tablet devices this year 0% 10% 20% 30% 40% 50% 60%Source: Frost & Sullivan. Sample size=2063
  4. 4. 52% of IT Managers cited security as one of thechallenges in deploying a BYOD strategySecurity risks. The additional risk of security(malware, virus, hacking etc)52%Use of non-approved applications33% Increased complexity of supporting multiple devicesand operating systems 26% Not applicable/not sure25% Data backup and business continuity concerns 25% Productivity concerns. Concerned these devices willimpact employee productivity21%Top management buy-in. Convincing top management about benefits of BYOD 9% Other concerns2% Source: Frost & Sullivan. Sample size=2060%10% 20% 30%40% 50% 60%
  5. 5. E-mail and Document Sharing Applications were rated as themost preferred applications to be accessed on smart devicesDocuments and file sharing59%Email (enterprise gmail etc) 58% Not sure 25%Voice based apps (including softphone apps as well 25% Video conferencing (e.g. Polycom app for Samsung 23% Collaboration (SharePoint, Quad etc)23% Social media (Twitter, Linkedin, Chatter, Yammer etc)17%CRM and Business Intelligence (BI) apps (e.g. 14% Web conferencing (e.g. Cisco WebEx) 14%Other 1% 0%10% 20%30% 40% 50% 60%70% Source: Frost & Sullivan. Sample size=206
  6. 6. 54% of organisations do not have a MDM solution inplaceNo. Do not have any MDM solution in place 54% Not applicable/Not sure21% Yes. Use in-house developed MDM application 14% Yes. Use a vendor developed MDM application11% 0% 10% 20% 30% 40% 50%60%Source: Frost & Sullivan. Sample size=206
  7. 7. Audrey WilliamAudrey William is a Head of Research at Frost & Sullivans Australian and NewZealand ICT Practice. She leads a team of analysts in the areas of EnterpriseCommunications, Cloud Computing and Digital Media.Audrey started as one of the pioneers at Frost & Sullivan as the company began itsexpansion into Asia-Pacific in 2000. Her years with the firm has taken her fromKuala Lumpur to Sydney, and seen her building and mentoring a team of analystsacross geographies in Malaysia, Singapore. South Korea and Australia. Throughouther tenure, she has acquired expertise in areas such as UnifiedCommunications, Telephony, Conferencing and Collaboration, DigitalSignage, Contact Centre and Enterprise Cloud Based Applications Social MediaShe is often consulted for her strategic advice by leading vendors, systemintegrators and channel partners for her inputs on go-to-market and channelAudrey Williamstrategy. Audrey is also often invited to speak at regional vendor conferences andtrade events and has presented at over 60 conferences in the region. AdditionallyHead of Researchshe has also presented her research findings at several universities. Her views andICT Practice, ANZ opinions are also frequently featured in leading trade publications and dailies suchFrost & Sullivanas CIOworld, The Australian, Sydney Morning Herald, Computerworld, Reuters, MISAsia, Communications Day and ARNShe is an honours graduate of the Institute of Chartered Secretaries andAdministration (ICSA) from the UK, and has been awarded her Associateship. Shealso holds Diplomas in both Management Accounting and Financial AccountingICSA (Honours) UK from the London Chamber of Commerce Institute (LCCI). Prior to joining Frost &Awarded Associateship, ACIS Sullivan, Audrey worked at IDC and a UK based ERP software company
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  11. 11. For Additional InformationDonna Jeremiah Carrie LowCorporate Communications Corporate CommunicationsAsia Pacific Asia Pacific+61 (0) 8247 8927+603 6204 [email protected]@frost.com11