enterprise mobility solutions & services

Enterprise Mobility
Solutions & Services

Agenda

Enterprise Mobility - Need of the Hour

AppStudioz Mobility Services- An Overview

AppStudioz Offerings Around Enterprise Mobility

Case Studies




Case Studies

Few Facts About Enterprise Mobility

Lets start out with some general enterprise mobility stats:The global enterprise mobility market will rake in $140 billion a year by 2020. - Visage Mobile)

85% of enterprises have no plans to employ a single mobile leader - Appcelerator Enterprise mobile apps are all the rage:

Mobile app testing consumes a quarter of IT budget. - CIO insight

Only 11% of end users access business applications from the corporate office 100% of the time - Cisco

75% of Fortune 500 companies are taking steps to deploy HTML5 mobile apps - IBM Worklight

Mobile CRM apps will grow 500% by 2014 - Gartner

Halfway through 2013 we had already collected almost as many mobile malware samples as in all of 2012 - McAfee

Everyones talking about cloud / Internet of Things:50% of Enterprises will use hybrid cloud by 2017 - Gartner

IT spending will reach $3.8 trillion next year as billions of things get connected - AllThingsD

80% of enterprises would experience a severe impact to their operations if there was a cloud outage of just a day - ForbesBYOD!

The BYOD market will increase to $181 billion by 2017 - MarketsandMarkets

By 2017, half of employers will require employees to use their own devices for work - Gartner

24% of consumers surveyed currently use a smartphone or tablet as their primary, work-related computing device - Samsung

Facts Continued

Considering the Mobile Lifestyle

This rapid trend toward corporate network mobility is changing the workplace, including employees lifestyles and business operations.

An information worker can use his personal device to access enterprise e-mail and applications when outside the office.

A salesperson can use a handheld device to get a customer to sign for samples received.

A field service engineer can use a ruggedized tablet to find information on specific parts so that he can fix a customers problem the first time.

A police officer with a tablet in her vehicle can access a database of criminal information while on patrol.

A retail salesperson can check stock levels and process transactions with a handheld point-of-sale device.

A health worker can have up-to-date patient information, whether in the hospital or while visiting the patient at home.

Enterprise Mobility Adoption: Key Challenges & Considerations

Point solution or platform-based

Device selection

Poor network coverage

Choosing the right mobility device

Managing enterprise requirements in a predominately consumer market

Navigating the complex mobility ecosystem

Easing mobility challenges

Bring Your Own Device (BYOD)

Mobile Device Management (MDM)

Security and Privacy

Mobile applicationManagement

Mobile applicationArchitecture

Mobility Testing Suites

Enterprise Mobility Adoption: Key Challenges & Considerations

Greater ROI and Reduced TCO

Enable Work anytime anywhere

The desire to interact directly with the customer and other stakeholders

Increased reliance on mobile task and information workers in effect, distributing the workforce

Increased employee productivity

Proven benefits of corporations embracing broad-based mobility

Managed Mobility

Managed Mobility

Device
Management

Application
Management

Security
Management

=

+

+

Device Management

To secure data, if your device is lost, use various techniques and software

Implement corporate policy and provide proper employee training

Implement an aggressive security solution

To cover all the above mentioned points, proper implementation of Mobile Device Management (MDM) Lifecycle is required.

Mobile Device Management (MDM) Lifecycle

Mobile Device Management (MDM) gives you management control over mobile devices, for example locking and wiping devices. While MDM is an important part of mobility management, your business must be able to effectively deploy and manage work apps and content to help your employees be more productive and better able to serve customers.

CONFIGURE

PROVISION

SECURE

MONITER

SECURE

Encrypt data

Secure renewal

Apply restrictions

CONFIGURE

Setup Email

Setup Secure Wifi

Secure VPN

PROVISION

Self registration

Notify in Email

Setup identity

MONITOR

Identify devices

Collect statistics

Tie user to device

DECOMMISSION

Revoke access

Decommission Report

MANAGE

Lock, eipe, locate

Automate revocationIntegrate with tools

Report on activity

2

4

6

1

3

5

Mobile device application development has two approaches:1) Point solutions:

Enterprise users to perform a business operation and engage with co-workers and customers.

Mainly designed for small-sized organizations

Note: As single app is LIVE, users generate a need for more mobile enabled application and broader platform/device support. This triggers a string business case for mobility migration = > And, to plan our mobility migration, we need MEAP.

2) Mobile Enterprise Application Platform (MEAP):

Designed specifically for mobile enterprise application users

Controlled access to all mobile applications hosted on a particular platform

Employees/Customers can access and exchange data from any mobile device types to perform business operations.

Connects mobile devices to back-end data sources and applications

Offers a single console with integrated application management

Application Management

MEAP Development and Deployment

MEAP - The Right Approach for an Integrated Mobility Solution

Comprehensive integration capabilities Connectivity to corporate systems such as ERP, CRM, etc.

Mobile application development Integrated Development Environment (IDE) for building mobile applications

Mobile Device Management (MDM) capabilities Support for device provisioning, secure transmission of data, mobile asset tracking, etc.

Mobile Application Management (MAM) capabilities Support for provisioning and access control to mobile applications used in business settings

Key Benefits of MEAP

Cost Effective

Maintains adequate security

Manages software versions

Tracks Licenses

Helps you leverage software and data facilities

Makes maintainenece process virtually automatic

Makes planning, employee involvement, and training efficient

Offers effective and centralized automated management

Bring your own device (BYOD)is an IT policy where employees are allowed or encouraged to use theirpersonalmobile devices and, increasingly, notebook PCs to access enterprise data and systems. There are four basic options, which allow:Unlimited access for personal devices.

Accessonlyto non-sensitive systems and data.

Access, but with IT control over personal devices, apps and stored data.

Access, but prevent local storage of data on personal devices.

Why BYOD?Increased productivity and innovation

Employee satisfaction

Cost savings

Consider before adopting BYODPersonal cost

Enterprise Cost

Enterprise control

How to BYOD? Plan

Secure & Manage

Communicate your Policy

Support

BYOD

Application management

Mobile device application development has two basic approaches:1) point solutions - A single application is acquired or written to support a single mobile operating system

2) Mobile Enterprise Application Platform (MEAP) - To plan our mobility migration, we need MEAP A MEAP approach to mobile application development- Supports major mobile device types- Connects mobile devices to back-end data sources and applications- Offers one console with integrated application managementAs single app is online, the company or the user community quickly identifies more application requirements + users begin pushing for broader device support.

Security Management

Security managementRemote lock and data wipe:

Data fading

Data encryption

Why mobile security matters?

Lost productivity

Damage to the corporate image

Loss of confidence among customers or partners

Legal problems

Fines for violations of compliance rules

Agenda




Case Studies

AppStudiozs Mobility Approach

1

Framework of Strategic Planning

Idea Generation

Mobility Roadmap Planning

2a

R&D Services | Proof of Concept (POC)

Business Case Validation

Detailed Feasibility Analysis

Technology Assesment

POC Implementation

2b

R&D Services | Proof of Concept (POC)

MEAP Selection

Competitiors Analysis

Key Success Metrics

Secondary Research

3

Architecture & Design

Enterprise tech stacks

UXD Expertise

Business Inputs

Cross Functional Teams

4

Mobile App Development

Custom mobile application development

Mobile Solns for critical business processes

5

Mobile App porting

Multiple Platforms/OSs/Versions

Multiple Devices

Form Factors

AppStudiozs Wide Mobility Capabilities An Overview

Services

Mobile Strategy

Native App Development

Cross Platform Applications

Mobile Web Applications

App Security

Support & Maintainence

People

Project Managers

Testers

Developers

Mobile Platform Specialist

Models

Requirement gathering & Analysis

System Design

Implementation

Testing

Deployment of System

Maintainence

Platforms

Agenda




Case Studies

AppStudioz's Vertical Offerings

Classifying various aspects of mobile applications for an Enterprise

Complete enterprise mobility management (EMM) includes mobile device management, mobile application management and enterprise-grade productivity apps. Let's have a look on how AppStudioz provides complete mobile management:

AppStudiozs Complete Enterprise Mobility Management Offerings (EMM) An Overview

Agenda




Case Studies

Sample Case Examples around Mobility - addressing business pain points using Mobile Solutions across industries

Workforce Management AppClient's Background: a leader in the field of energy management and innovative solutions for the wireless telecommunications and alternate energy sector.Business Challenge: Problem in tracking location of employee, Task allocation, cumbersome report filling, remote wipeout, data transfer, login/logout and many others Technology Involved: Core Java and AndroidBackend: PHP & Zend1 frameworkApp OfferingsManagement Reporting ToolOffers Multiple hierarchy Management with lot of restrictionsLoginOnce Field user starts their work they are needed to 'tap' login button.

If they forgot to logout at the time of leaving, after 24 hours app logouts automatically

TrackingAt every 4-5 minutes exact location of field users is sent to service managers Continued.....

WorkForce Management App Admin Panel Screens

Workforce Management App Task Management - Variety of Ticket Status1. Pending Till the field user accepts/declines the ticket request2. Accepted After field user accepts the request3. On the way After accepting till he reaches to tower4. Reached As he reaches to tower. At this step user's address is verified with his location5. Onsite Status Notifies the onsite status to CI6. Completed/ Pending Is work completed or pending? If Completed Field user fills FSR form and sends to CIIf completed and internet connection is lost FSR form is saved in offline mode and will be sent once connection is resumed

If Pending Field user needs to mention the reason and ticket will be closed with 'Pending Status'Task Allocation

Field users have the app installed in their mobile. Through the app CIs can easily allot task to field users:CIs send ticket to field users based on their availability and location. Continued...

.

Workforce Management App As field users recieve ticket they can 'accept' or 'decline' the taskAccept they need to set the time when they will do the task + set the priority of task (which CI can modify)

Decline CI can allot someone else again based on their availability and location

Remote Wipeout to revoke access of a particular IDCI can wipeout any ID and the app will be uninstalled from user's deviceActive/InactiveCI can make any particular ID inactive to revoke access temporarilyBusiness Outcome:1. Effective workforce management & Tracking while being in the field2. Reduced Task Allocation & Completion cycle3. Field support to workforce hence, ensuring minimal human error and accurate data capture4. Highly secured5. Reduces the cost Continued....

WorkForce Management App App screens

Workforce Management and Shift scheduling

Client's Background: One of world's leading Pharmaceutical companyTechnology Involved: Android Java, Native App, PHPBusiness Outcome:1. Effective shift management & reduced work-shift allocation cycle time2. Ensuring quick and flawless shift allocation3. Centrally managing shifts for employees4. Closed loop co-ordination among all stakeholders employee, shift replacement in-charge, colleagues5. Automated & proactive alerts with effective time management for all stakeholders

Employee Monitoring and Security Alert App Client's Background: One of World's leading construction company

Technology Involved: Android Java, Native App, PHP

Business Outcome:1. Ensuring Employee safety2. Automatic SOS alerts to co-workers or supervisors3. Quick & automated location based intimation to police station or hospital

Vendor Management App

Client's Background: One of the leading online booking companyBusiness Challenge: Rapid design, development and deployment of an attractive and content relevant comsumer application to manage informations and appointments of their clientsTechnology Involved: Android Java, Native App, PHPBusiness Outcome:1. Increased engagement with vendors2. Effective Appointment management with vendors on the fly3. Insights into customer information to foster smooth relationship between customer and vendor

References

www.kinvey.com

www.belsoft.ch

www.techradar.com

www.barnstone.co.za

www.citrix.com

www.facebook.com/appstudioz@appstudioz

www.pinterest.com/AppStudiozApps/

www.linkedin.com/company/appstudioz

www.behance.net/AppStudioz

www.AppStudioz.com