Enterprise Mobility ServicesMaximize the Power of Mobility for Your Organization

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Introduction

More and more organizations are turning to enterprise mobility to achieve a growing range of business goals, from boosting productivity and sales to enhancing customer care to reducing business costs and compliance risk.

In fact, non-consumer, mobile-related technology spending is expected to reach about $1.2 trillion by 2019.

But as the expectations and role of mobility continue to expand across the enterprise, so does the complexity of solutions required to meet them. Today, companies need to orchestrate a vast landscape of mobile devices, apps and networks while integrating with existing IT systems and capitalizing on new and emerging technologies such as cloud, IoT and AI. And, they need the resources and expertise to continuously support and optimize those solutions while keeping pace with the evolving needs of their organizations.

Without the right mobile solution and partnership, these challenges can increase costs, deplete internal resources and create big barriers between you and your mobility goals. At Spectralink, we provide comprehensive Enterprise Mobility Services to help you manage these issues and maximize the power and potential of mobility for your organization.

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A strategic approach and partnership

At Spectralink, we offer a full portfolio of services that are specifically geared to help you make the most of your mobile experience and optimize your business results and ROI at every stage of your mobile solution lifecycle.

From initial solution design through expert deployment, optimization and maintenance, our team of experts works in partnership with you to deliver the full depth and breadth of support you need to achieve your goals and maximize your mobility success.

43 percent of IT professionals say optimizing mobility in their organizations is a priority in the near-future.

86 percent of IT leaders in mobile believe that an external IT service provider can help them achieve their mobility goals.

86%

43%

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Targeted services to optimize outcomes

Design—strategize your path to success

We assess your needs based on your specific business goals, end-user requirements and existing IT infrastructure environment and work with you to map out an effective strategy that brings together the right combination of mobile devices, applications and technology to help you reach your desired outcomes both today and in the future.

REQUIREMENTS ANALYSIS

• Business Planning / Roadmap

• Technology Assessment

• Solution Design

DESIGN STRATEGY

• Workflow Planning and Optimization

• Wireless Mobility

• Device Management Strategy

• Project ManagementWhen project benefits are identified before the start, 54 percent more projects meet original goals and business intent.54%

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Deploy—align and activate your solution

We help put your strategy into action with a thorough implementation process that encompasses technology customization, installation, configuration and testing, leveraging the expertise of our vast partner ecosystem to support and enhance workflows with industry-aligned apps and functionality. And we help your employees make the most of these new tools and capabilities through a variety of online and onsite training options, including labs at Spectralink University.

IMPLEMENTATION

• Cabling & Access Point (AP) Install

• Handset Configuration

• System Integration and Application Deployment

• System Acceptance and Adoption

TRAINING

• Administrator Training

• Train the Trainer

• Quick-start Videos

• End-user Training

The average large IT project:

• RUNS 45 PERCENT OVER BUDGET

• EXTENDS 7 PERCENT OVER TIME

• DELIVERS 56 PERCENT LESS VALUE

THAN EXPECTED

DID YOU KNOW?

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Optimize—monitor and refine performance

As your partner, we don’t simply “drop and go” when it comes to your mobile solution or your long-term success. We provide regular performance tuning to ensure that your mobile solution is continuously measuring up to your goals and expectations while helping you explore new opportunities and innovations that can further enhance your business capabilities and outcomes.

SYSTEM OPTIMIZATION

• Onsite or Remote 24/7 Services

• Health Check / Network Optimization

• Device Monitoring

• User Experience Workshops

“I believe Spectralink is much better than its competition because they see our point of view and are willing to adapt.”

MARK ALEXANDER MOBILITY SOLUTIONS MANAGER LOWE’S

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Maintain—simplify management and support

We provide a full array of post-launch services that keep your devices, network and software running smoothly, including industry-leading warranties and enhanced service offerings to augment support as needed. Plus, our learning center gives you ready access to product information, updates and certification opportunities that help you and your team make the most of your mobile tools and technology.

POST LAUNCH SERVICES

• Device Mgt & Reporting

• Software Assurance

• Tech Support

• Backup & Restore

LEARNING CENTER

• Product Documentation

• Product News/Updates

• End User Training & Certifications

Mobile-optimized companies:

• ARE 2.5 TIMES BETTER AT

FOSTERING INNOVATION AND

CREATIVITY

• MAINTAIN 30 PERCENT BETTER

PROCESSES

• ACHIEVE 23 PERCENT HIGHER

PRODUCTIVITY

DID YOU KNOW?

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Get more. Achieve more.

Learn how Spectralink Enterprise Mobility Services can help you maximize the power of mobility for your organization with targeted services and support that deliver value across your solution lifecycle.

Visit www.spectralink.com for more information.