enterprise mobility - lifecycle management

of 26/26
Enterprise Mobility Converting Major Industry Trends Into Value Creation Opportunities

Post on 26-Jan-2015

107 views

Category:

Documents

0 download

Embed Size (px)

DESCRIPTION

 

TRANSCRIPT

  • 1. Enterprise MobilityConverting Major IndustryTrends Into Value CreationOpportunities

2. About our presenterJosh Lipton serves as CTO for Advantix Solutions Group.During his nearly ten year tenure, he has transformed the companyfrom an early start-up to an established player in the world of complextelecommunications lifecycle management services.With nearly every one of his 34 years spent aroundtechnology, he has been an early adopter of emerging tools,allowing Advantix to sustain expansive growth while consistentlyraising the bar for the industry at large.He regularly contributes to numerous industry sources, publicationsand forums and participates actively in several early-stage mobilitystartups. 3. Introducing AdvantixWe are a global leader in telecom analysis and lifecyclemanagement services headquartered in Dallas, TX.Both domestic and international, our clients range fromstart-ups to members of the Fortune 100 across multipleindustries.We believe that true expertise and long lasting value intelecom lifecycle management services requires anunbiased viewpoint and an approach that puts clientsatisfaction ahead of profit. 4. Understanding the majority of todays enterprisemobility challenges requires a firm grasp on theimplications of the consumerization of IT 5. Consumerization of IT According to Wikipedia, the consumerization of IT is: the increasingly accepted term used to describe the growing tendency for new information technology to emerge first in the consumer market and then spreadinto business and government organizations 6. What are consumers demanding in mobility?Consumers Demands: Unlimited device & carrier choice Mobile apps for business that are as easy to use andfind as consumer apps Unfettered use of SMS, high-speed data & locationbased services Immediate access to support and problem resolution 7. What challenges do these demands raise for IT?Consumer Demand: Unlimited device & carrier choice Not all devices are equally suitable for their workenvironment Managing multiple carrier relationships is complex Sourcing and then supporting multiple platforms andequipment types is expensive 8. What challenges do these demands raise for IT?Consumer Demand: Mobile apps for business that areas easy to use and find as consumer apps How do we govern access to these apps? How do we ensure company data is secure? How do we find or build these apps? 9. What challenges do these demands raise for IT?Consumer Demand: Unfettered use of SMS, high-speed data & location based services Messaging use, if uncontrolled can become veryexpensive quickly Unlimited data plans are going away, bandwidth capslimit functionality and shared data plans are still awildcard Location based services expose security concerns 10. What challenges do these demands raise for IT?Consumer Demand: Immediate access to support andproblem resolution IT lacks the resources to provide support for a constantlychanging mobility landscape of devices and apps Users demand immediate, first-call resolution of mobilityproblems Technologies for remote access, diagnosis, security andcontrol are new with an overwhelming marketplace ofchoices 11. In response to these demands and challenges, the ITuniverse is buzzing with conversation about twotempting but ultimately incomplete solutions:BYOD Bring your own deviceMDM/MAM Mobile device & application management software 12. Two tempting (but incomplete) solutionsBYOD Bring your own deviceThe promise: By shifting from a corporate liableenvironment to one in which users are responsible forbringing their own devices, IT eliminates the cost &support complexity of mobility while immediatelysolving demands for end user choice and flexibility 13. Two tempting (but incomplete) solutionsBYOD Bring your own deviceThe reality: Consumers are not all-knowing and todayscool device is tomorrows old news (Blackberryanyone?) IT has a responsibility to lead when it comesto technology and this does not have to beincompatible with user choice. As an added bonus, ithas been definitively established that a best-in-classcorporate managed environment is significantly morecost effective than a BYOD counterpart. 14. Two tempting (but incomplete) solutionsMDM/MAM Mobile device & application mgmtThe promise: By deploying MDM/MAM technologies,IT will have the ability to easily provision, manage,secure and support a corporate environment as well asthose pesky BYOD users in a highly efficient and cost-effective manner 15. Two tempting (but incomplete) solutionsMDM/MAM Mobile device & application mgmtThe reality: While MDM in both paid and free modelshas tremendous value, IT neither has the bandwidthnor the resources to properly leverage these tools. Thetypical MDM deployment utilizes on the bare minimumfeatures and ultimately becomes and expensiveinsurance policy for security concerns leaving thequestions of user support, cost control, reporting andgovernance completely unanswered. 16. Two tempting (but incomplete) solutionsMDM/MAM Mobile device & application mgmtThe reality: While MDM in both paid and free modelshas tremendous value, IT neither has the bandwidthnor the resources to properly leverage these tools. Thetypical MDM deployment utilizes on the bare minimumfeatures and ultimately becomes and expensiveinsurance policy for security concerns leaving thequestions of user support, cost control, reporting andgovernance completely unanswered. 17. So what have we learned so far? Enterprises and their employees see tremendousvalue in mobility Realizing that value demands solutions thatrequire expertise and high resource availability The motivation and budget to solve problemsexists in the areas of direct cost and time savingsprovided an alternative solution exists 18. Thankfully, theres a solution to these demands and challenges 19. Analyze OrderOptimizeProvision Negotiate DeployImplement SupportVerify Recycle UsageSecurity Trends InvoicingReports 20. Mobile Lifecycle Management solves the demandfor unlimited device & carrier choice by applying direct knowledge of platforms anddevices to develop policy that bridges the needsof both IT and users managing multiple carrier relationshipsseamlessly providing managed support for procurement,provisioning and helpdesk calls on a 12X5 or even24X7 basis 21. Mobile Lifecycle Managementsolves the demand for business apps that areas easy to use and find as consumer apps by successfully implementing and deployingappropriate enterprise app store solutions togovern access bridging relationships with top-tier mobileapplication developers supporting user issues regarding business appfunctionality 22. Mobile Lifecycle Managementsolves the demand for unfettered use of SMS,high-speed data & location based services by developing and then supporting role basedpolicy that balances personal desires withbusiness considerations continuously optimizing feature utilizationfrom a cost control perspective working proactively to minimize and bringvisibility to excessive data usage 23. Mobile Lifecycle Managementsolves the demand for immediate access tosupport and problem resolution by providing scalable and expert resources tosupport users delivering first-call resolution for even themost complicated mobile device issues supporting the deployment and effective useof mobile device management technologies 24. Tying it all back together 25. Mobile Lifecycle Management addresses the fundamental needs of theenterprise so they can focus on the enormous opportunity a fully mobilized workforce represents.When combined with a comprehensive initial spend optimizationprocess, clients are able to solve their challenges while also returningsignificant dollars back into their operating budget and most importantly Solving challenges that your clients have virtually given up on builds strong, enduring and mutuallyprofitable business relationships 26. Thank You!