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© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Enterprise Mobility and Secure Smart Devices Christopher Henry Chief Information Officer [email protected] CIO Summit, Montreal, Canada February 12, 2013

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Page 1: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Enterprise Mobility and Secure

Smart Devices

Christopher Henry

Chief Information Officer

[email protected]

CIO Summit, Montreal, Canada

February 12, 2013

Page 2: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

About Grant Thornton LLP (Canada)

www.grantthornton.ca

• Leading Canadian accounting and advisory firm.

• Provide audit, tax and advisory services to

– Privately held businesses and public organizations

• Together with Raymond Chabot Grant Thornton

(based primarily in Quebec) have 4,000 people in

135 offices across Canada.

• Canadian member of Grant Thornton International

Ltd, with member firms in 100+ countries worldwide.

Page 3: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Agenda

Enterprise Mobility and Secure Smart Devices

1. Innovation

2. Device people, use and funding approaches

3. Mobile Device Management System

– Security and Telecom Expense Management

4. Device data roaming, enablement, reporting and

proactive cost containment

5. Document encryption, confidentiality and portability

6. Apps and application portability to mobile devices

7. Desktop portability to mobile devices

Page 4: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Innovation – "see a need, fill a need"1

Innovation restarts the product/service lifecycle2

Page 5: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Continuous innovation

• Continuous innovation (typically)

– improves the way things are accomplished

– improves efficiency and effectiveness

• Innovation is driven in organizations by

– people (everyone)

– customers

– your industry and other industries "the adjacent possible"

by Steven Johnson, The Natural History of Innovation

• Caution: Not everyone wants innovation all the time, there

is a time and place for it.

Page 6: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Key building blocks of today's businesses

Mobile devices – Disruption or Enablement?

People

Systems and

technology

Processes and

methodologies Information

Page 7: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

2012 Gartner Matrix for

Mobile Device Management Software https://info.mobileiron.com/gartner-magic-quadrant.html

Page 8: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Device people, use and funding approaches

Approach depends on business requirements

Suggestion: Blended program of BYOD and CYOD.

Bring Your Own Device – BYOD Choose Your Own Device – CYOD

Employee chooses device, OS and

upgrade timing.

Company chooses device, OS and

upgrade timing.

Employee funds device and

monthly costs.

Company funds device and monthly

costs (depends on businessrequirements

role/payback/enterprise apps).

Acceptable use policy, awareness

and training.

Acceptable use policy, awareness and

training.

Mobile device management system. Mobile device management system.

Encrypted file access and sharing

platform.

Encrypted file access and sharing

platform.

Enterprise note taking platform. Enterprise note taking platform.

Page 9: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Mobile device management systems

Key features

1. Ongoing support for all mobile device platforms

2. Security settings for supported device types and OS

3. Short software release lifecycle and roadmap

4. Cloud and enterprise integration

5. Active directory integration to lighten administration

6. Exchange PowerShell

7. Secure internal access proxy

8. Secure internal web browser

Page 10: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Mobile device management systems

Key features

9. Solution developer kit

10.Encrypted app on devices and computers for moving,

sharing and storing internal public and private documents

from and between SharePoint, devices, servers and

computers.

11.Custom app store

12.Easy deployment support

13.Partial to full device wiping

14.Telecom expense management

15.Not included: Device OS, Public app store, email proxy

Page 11: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Device data roaming, enablement, reporting and

proactive cost containment

(ie. iPass OpenMobile)

Page 12: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Document encryption, confidentiality and portability

Go beyond native mobile device encryption

(ie. Accellion, box.net, Watchdox)

• Enterprise encrypted file access and sharing platform.

• Cloud and on-premise options.

• Encrypted App on mobile devices and computers for

editing, moving, sharing and storing internal public and

private documents from and between internal SharePoint,

mobile devices, servers and computers as well as with

external parties.

• Some offer secure email delivery via https:// URL via

Exchange/Outlook integration.

• Some offer distributed file encryption, digital rights

management and time bomb functionality.

Page 13: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Apps and application portability to mobile devices

• Solution Developer Kits are available from MDM providers

to integrate with enterprise apps.

App Type Portability Interface Data Login Airplane

mode

Examples

Native That device On

device

On

device

App

based

Yes it

works

Starbucks

taxplanningg

uide.ca

CDMMedia

Native

Hosted

That device On

device

Internal-

external

hosting

On

startup,

LDAP

possible

No it

doesn't

work

GTI People

Directory

Responsive

website

Any device

with web kit

browser

support

Internal-

external

hosting

Internal-

external

hosting

On

startup,

LDAP

possible

No it

doesn't

work

jobs.osisko.c

om

Page 14: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Desktop portability to mobile devices

Powered by virtualization

(ie. stone-ware, mokafive, orchardparc)

• Example

– mokafive architecture, with Live PC "virtual backpack"

Page 15: Enterprise Mobility and Secure Smart Devices · © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd Agenda Enterprise Mobility and Secure Smart Devices 1

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Questions?

[email protected]