enterprise mobility 1st step towards digital transformation

October 4, 2016 | Jakarta, ASEAN

ENTERPRISE MOBILITY:

1st STEP TOWARDS DIGITAL TRANSFORMATION

Gerald Khor

Business Development, Mobile, Asia Pacific, Red Hat

Red Hat Forum APAC 20163

MARKET TRENDS & OPPORTUNITIES

THE WORLD HAS GONE MOBILE

Image credits: Photographs by Luca Bruno / AP, Michael Sohn / AP

2016?

2005 2013


▪ iOS Support

▪ Experiment Apps

▪ Point Solution

▪ Risk Management

▪ Multi-Device

▪ Targeted Apps

▪ Dev Platform

▪ Business Enablement

▪ Wearables

▪ Internet of Things

▪ Mobile Architecture

▪ Business Transformation

Device-centric App-centric Information-centric

DRIVING DIGITAL TRANSFORMATION


2010-13

CONSUMERIZATION

2016+

DIGITAL ENTERPRISE

2013-16

MOBILE ENTERPRISE

MOBILE IS EVERYWHERE


Source: TSIA http://blog.tsia.com/blog/emerging-trends-in-mobility-for-field-services

HOURS TO DEPLOY A

PRODUCTION-READY

APP TO 1000s OF FIELD

WORKERS

POINT INCREASE IN

CUSTOMER SERVICE

SCORES

108

THE REALISATION OF ENTERPRISE MOBILITY


NEEDS & CHALLENGES

Consumer Apps (B2C)

•Travel

•Retail

•Banking

•Business services

•Customer service

Employee Apps (B2E)

•Workforce scheduling

•Sales team support

•HR self-service

•Expenses

Business Apps (B2B)

•Supply-chain

•Delivery & distribution

•Order management

•Asset management

Partner Apps (B2B)

•Order/re-order

•Account self-service

•Quotations

•Portfolio management

•Invoicing


MOBILE USE CASES

11

DIY? MAYBE …

DIY

By 2017, demand for

mobile app dev

services will be 5X of

internal IT’s delivery

capacity.

By 2020, 75%+

enterprises will adopt

mobile app dev platform

to accelerate digital

business transformation

strategy.

CONTINUED STRONG DEMAND EXPECTED

By 2020, 70% of

enterprise mobile apps

used in enterprises will

be developed or adopted

without IT involvement.

Sources: www.gartner.com/newsroom/id/3076817, www.linkedin.com/pulse/predicts-2016-mobile-apps-development-richard-marshall, www.gartner.com/doc/reprints?id=1-39K7VY4&ct=160616&st=sb


70%5:1 75%

MOBILE APP DEV CAN BE CHALLENGING

Security

Continuous

Dev & Deploy

Front-end

Back-endBackend

Integration

Rapid App Dev

Fragmentation

(Device, OS)

Analytics

Admin &

Operations

Collaboration

front- & back-end,

in-house & external

Agile & Scalable

Push Notification,

Offline, Sync

B2E App

Distribution


MORE THAN JUST APP DEV

Design & Develop

Integrate

Build

Test

Deploy

Manage & Run

Analyze & Monitor

Mobile

Application

Project

Lifecycle

MOBILE APPLICATION PLATFORM

Mobile Application

Platform

Enterprise Backend

Systems

Cloud Services

MOBILE APPLICATION PLATFORM


Developer

choice - any

toolkit /

framework

DevOps with

containers &

cloud scale

orchestration

Powerful

scalable

microservices

architecture

API-driven &

mobile-optimized

backend services

RED HAT MOBILE APPLICATION PLATFORM


Accelerates the development of mobile projects by providing a full

stack, collaborative development & runtime environment with

secure integration and ready-to-use backend services

1) Customers build apps using

Mobile Application Platform or

a toolkit of their choice (BYOT)

HOW RHMAP HELPS?

Forms Builder

BYOT

2) The apps connect to a range of MBaaS

services & integrate with backend systems

Security Analytics Storage

User Mgmt

MBaaS

Services

Forms Builder

Backend APIs

Build Farm

Node.js

HOW RHMAP HELPS?

3) The apps can be distributed to

internal employees & customers

through public & private app stores

Sales &

MarketingOperations

Field

Workers

Other

Enterprise

Users

HOW RHMAP HELPS?

4) The Mobile Application Platform allows multiple teams

collaborate on building & launching mobile solutions

Front-End

Development

Back-End

DevelopmentDevOps Administrators

HOW RHMAP HELPS?

ALM (Dev, Test, QA, Prod)

1) Customers build apps using

Mobile Application Platform or

a toolkit of their choice (BYOT)

3) The apps can be distributed to

internal employees & customers

through public & private app stores

Sales &

MarketingOperations

Field

Workers

Other

Enterprise

Users

4) The Mobile Application Platform allows multiple teams

collaborate on building & launching mobile solutions

Front-End

Development

Back-End

DevelopmentDevOps Administrators

2) The apps connect to a range of MBaaS

services & integrate with backend systems

Security Analytics Storage

User Mgmt

MBaaS

Services

Forms Builder

API Mgmt

Build Farm

Node.js

HOW RHMAP HELPS?

RED HAT MOBILE WORKFORCE MANAGEMENTWFM


CASE STUDIES & BUSINESS OUTCOMES

Mobile app developed &

deployed in 8 hrs

Repairs, equipment

needs & engineer

scheduling prioritized

Frontline teams get critical rail

infrastructure up & running

Leading Rail Infrastructure Operator Is Now An App Factory

25

RAIL COMPANY STANDARDIZES ON RED HAT

“With Open Experience, we spike,

challenge and dream. We are makers,

thinkers & builders. We are pleased to

be collaborating with Red Hat to

provide an innovation platform for our

innovation engineers. The use of Red

Hat Mobile Application Platform and

OpenShift Enterprise enables us to

maximize the chances of our best

ideas reaching the hands of our

customers.”

Richard Crook,

Head of Innovation Engineering, Royal

Bank of Scotland

RBS POWERS OPEN EXPERIENCE WITH RHMAP


Consumer Can Now Take Control Of Heating System Anytime Anywhere

SYSTEMLINK ENABLES IOT WITH MOBILE

WHY RED HAT MOBILE?

OPEN SOURCE LEADER


Forrester Mobile Integration Services Wave 2015

WHY RED HAT MOBILE?

Leading Open Source Mobile Application Platform


▪ Platform for agility and innovation

▪ Focus on business outcomes, not the stack

▪ Cloud expertise with world class operations team

▪ Architecture: Modular, Containers

▪ Node.js for reusable MBaaS services & business logic

▪ Cloud binary build service

▪ Enable DevOps with good App lifecycle management

▪ Rapid mobile app development (RMAD)

▪ Flexible deployment options

Identify business

drivers, use cases,

and challenges

Identify potential

technologies and

solutions

Create an action

plan to address

needs

GET STARTED: MOBILE DISCOVERY SESSION


plus.google.com/+RedHat

linkedin.com/company/red-hat

youtube.com/user/RedHatVideos

facebook.com/redhatinc

twitter.com/RedHatNews

THANK YOU

enterprise mobility 1st step towards digital transformation

Technology