enterprise hive webinar: deploying social business software in member-driven organizations
TRANSCRIPT
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The NMC CommonsPowered by Enterprise Hive
March 6th, 2013
March 6th, 2013
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Presented by
Presenters:Victoria EstradaNMC Commons Community ManagerNew Media Consortium
Lauren Hart PiperVice President, Product Management & Marketing
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You asked for it…here it is!
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About Enterprise HiveSocial Business Software
Enterprise Hive creates social business software and solutions to help organizations, institutions and
companies achieve their business goals using private, secure
online communities.
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Communities Powered by Enterprise Hive
Associations User Group Customer
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Essential Elements
Healthy Vibrant Communities
Leading Edge Content &
Collaboration Tools
Community Management
Administration
Hosted & User Configurable
HiveSocialCloud based
Social Business Software
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What is Social Business?
Content Management Online tools that empower people to connect
• Blogs• RSS Feeds• Document Management• Wikis• Activity Streams• Real-time Chat• Dynamic Search People, Topics
Community Management • Track and Analyze• Incent User Behavior• Community Vibrancy
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POLL QUESTION ONE
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Associations
Engage Members
Customer
Build Loyalty
Member-Driven Organizations
• Attract New Members• Increase Retention• Build Professional Network• Secure Member Privacy• Generate Revenue
• Share Ideas & Best Practices• Drive Innovation• Reduce Support Costs• Enhance User Group
Management• Strengthen Customer Base
• Grow Your Brand• Increase Sales• Reduce Marketing Costs• Build Customer Relationships• Gain Market Intelligence
User Group
Establish Trusted Network
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Agenda
1 Overview of Commons2 Profile3 My Settings4 Content5 The Future6 Questions & Answers
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Overview
The NMC Commons is a member-directed social content tool that allows:
(1) NMC Members to share information, projects, ideas and opinions about innovation and its effect on learning,
(2) to provide an archiveable/searchable database about technical and practical advice
(3) to provide a Job Listing Service for NMC Members, and (4) to allow NMC Members to find other members who may
be of interest or help to them based on the vast areas of expertise represented within the NMC Community.
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Profile
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ProfileOrganizations and areas of expertise are searchable!
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Privacy
Remember – a complete profile is a happy profile! Make your profile viewable increases your “connectability.”
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My SettingsConnecting with others
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My SettingsStaying on top of what’s new
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My SettingsStaying on top of the conversation
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The NMC CommonsWhat’s inside?
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The NMC CommonsJob searching?
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The NMC CommonsWhat’s new?
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The NMC CommonsWhat does the future hold?
Up to you! Organizing is key – sub-groups and wikis, meetings,
theme teams More features – leaderboards, badges, instant
messaging among others. Dynamic community evolves with its members
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The NMC CommonsAre you in?
Members – already have access, login with your NMC.org information
Non-members – good news! You can access the NMC Commons if you join the NMC.
go.nmc.org/join
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Social Business Going Forward
• Social business is here to stay.
• Social learning will continue to evolve
• Content and gamification is key to build momentum, growth and vibrancy
• Community members are social business’s customers!
• Select an all inclusive social business software that that is easy for user participation, collaboration, interaction with content and other users.
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Questions & Answers
Lauren Hart PiperEnterprise Hive804-438-9393Lauren.piper@enterprisehive.comwww.enterprisehive.com@enterprisehive
Victoria EstradaNMC Commons Community [email protected]://commons.nmc.org/@NMCorg