enterprise content management. definition enterprise content management (ecm) is the strategies,...
TRANSCRIPT
• Enterprise Content Management
Definition
Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.
- Association for Information & Image Management
From this
To this
Graduate School Degree Warrants:
Build e-forms in ImageNowDesign ImageNow workflow2013: Pilot testing by grad coordinators requesting
e-warrants
2014: E-warrantsdemo sessionsE-warrants live for all grad coordinators
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career/degree surveys in workflow
Leverage the ImageNow
completion ImageNowstrengths
offorotherfrequently used forms
and processes at the Graduate School
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Remodeled, Renewed, RevitalizedUsing Do IT’ s Enterprise Content Management
System ( ECMS), Image Now, to renovate
the graduate degree warrants process
from paper to online.
Identify key steps in the warrant approval routing workflow process
Perform analysis of inefficiencies embedded in the paper warrant request process
Integrate our new internalGraduateEducation Utilities(GREU) systemwith ImageNow
2012: Conceptualize a system that pulls data from ISIS (GREU)
Deployed GREU/ImageNow to 200 users in 150 programs in all schools/colleges
Improved turn around time for warrant request start to finish: 3 weeks to 3 days
Increased accuracy of requested warrants via ISIS data prepopulation of ImageNow warrant forms, approved warrant data re- imported as xml for local storage and useExpand the use of ImageNow for the graduate student e- career portfolio including all documents from prospective to alumnus
Automate existing end of
Max CollerInformation Technology
Michelle HollandAdmissions & Academic Services
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Grad Coordinator: Look up student by term, review
verification criteria, request warrant in GREU
Grad Coordinator: Name, ID, Program/Plan, term, requestor
information sent from GREU into ImageNow e-form
Grad Coordinator: Complete the ImageNow
e-form, click submit
Grad School: Print transcript from ISIS directly to
ImageNow
Grad School: Approve or deny e-warrant request
in ImageNow
ImageNow: Send automated email with link
to approved e-warrant
Grad Coordinator: Open link, view and print
approved e-warrant in ImageNow web client
Grad School: Review transcript and warrant
request from Grad Coordinator in ImageNow
FIN
ISH
WARRANT WORKFLOW PROCESS
Fact Sheet
• Admissions• Accounts Payable• Human Resources• UW Milwaukee• Flex Degree Program• Research & Sponsored Programs
• 6000 users• 46 workflows• 1200 document types• ~ 9 million documents; adding
about ~2000 a day• Retrieving ~20,000 a day
Some challenges
• Only 20% of document image files are automatically created from digital sources like email
• Search, reporting and analytics tools
• Integration with enterprise workflow
• Use for academic purposes