enterprise architecture 2012

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www.synergics.be Enterprise Architecture [email protected] Quality & Architecture Manager Datacenter Manager

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Enterprise Architecture @Synergics Using the CMDB Impact Analyzer Graphical Design

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Page 1: Enterprise Architecture 2012

www.synergics.be

Enterprise Architecture

[email protected] & Architecture Manager

Datacenter Manager

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Overview

Enterprise ArchitectureArchitecture and the CMDBArchitecture DesignImpact AnalyzerExport to yEDAutomatic Impact AnalyzerFuture Addition

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Enterprise Architecture

@World• “it is a framework”• “it is a method”• “it is a way of life”• Fancy colours, great PowerPoints

@Synergics• No “bla bla bla”, we just did it• Why ?• ITIL !

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Architecture and the CMDB

The CMDB @Synergics is complete !

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Architecture Design

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Core Types

Services

Applications

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Architecture Design (1)

Core Types• The glue between CI’s and Services• Group CI’s into functional classes• Technical branding

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Architecture Design (2)

Services• The difficult part / brains of Architecture• 3 Types• Redundancy• Bi-directional linking• Technical branding

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• CI-only services

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• Services-only services

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• Combination services

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• Can be redundant on CI-level and/or Services-level

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Architecture Design (3)

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Applications• Group one or more Services• Link Customers • Link Suppliers• Customer / End-user branding

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Impact Analyzer

Used by different teams

• Customer Relations: to mail impacted Customers when something is down

• Operations Team: to fill-out the Risk Assessment in Change Management

• Incident Team: to analyse the impacted Applications, Services and/or CI’s in Incident Management

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Export to yED

yED is a FREE toolyED can NOT be automated

The usage of yEd is free of charge and one can even make use of yEd in a commercial environment for free. 

yWorks grants you the right to use yEd as an application to create diagrams. This right comes for free for anyone that adheres to the yEd Software License Agreement. E.g. you are not allowed to distribute yEd on your own or use it in an automated process. 

The diagrams that you create belong to you. You can use your diagrams in any way you like. For example, you can use yEd to create a diagram that is then used by your company or institution to enhance product documentation, or to better understand internal processes.

http://www.yworks.com/en/products_yed_about.html

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Due to the previous restriction, we generate our own .graphml files and manually change the layout in yED

from:

to:

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Automatic Impact Analyzer

LIVE Monitoring information from NagiosLIVE Existing Incidents informationNOC Ready (1 minute update)Shows “possible” impacted Customers and ApplicationsAllows us to improve First Call Resolution

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Future Addition

Network Topology (2012)• Remote Locations• Ports/Switches/Firewalls/Links

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