ENHANCING VALUE

AFF is Norway's largest leadership and organisational development consultancy, with 50 expert staff members based in Bergen, Oslo, Stavanger and Copenhagen.In cooperation with The Norwegian School of Economics, AFF offers the most well-known open-enrolment programme in the Nordic countries, and an outstanding professional and academic environment for developing skills and strategy, leadership and organisations.

AFF and The Norwegian School of Economics Executive have established Bergen and Oslo's most important arena for leadership and organisational development.

… THROUGH COLLABORATION

Increases the impact of leadership

Mobilises knowledge and engagement

Creates conditions for generating value and collaboration in organisations

Promotes coordination across business units

Improves relevant knowledge for our participants

Strengthens strategy implementation and execution

RESULTS AND ADDED VALUE

Nine out of ten barriers to change are people-related Good processes are a precondition to growth and development. AFF is a professional partner with vast experience in supporting change processes and assisting leaders and organisations to establish new platforms for creating value.

Our customers are experts on their own challenges and goals. AFF is an expert at designing fruitful learning environments and development measures that strengthen the customers' possibilities of achieving them - together, we create value.

A SOLID PARTNER IN CHANGE PROCESSES

INSIDE OUTSIDE

THE ORGANISATION

ROLE COMPREHENSION,ATTITUDES AND

SELF-AWARENESS

RELATIONS,INTERACTION

AND BEHAVIOUR

STRATEGY,NETWORK ANDORGANISATION

VISION,MISSION

AND GOALS

WITH OUR CUSTOMERS, WE DEVELOP THE ORGANISATION

Our developmental activities support strategy, organisation, interaction and leadership.

«What we are most satisfied with in our cooperation with AFF is their ability to see our unique needs, and that we develop and adapt the deliverables to meet these demands together.

«Cooperating with AFF, we have developed a good strategy process. They understand our business and our organisation, and their professional consultants guide us through demanding processes. The result is added value to our work on strategy.

«We wanted AFF's help to develop our organisation. We are very satisfied with AFF's ability to identify and understand our unique needs, and the fact that we developed a programme to meet these needs through shared efforts. AFF contributed a high degree of competence, created value and established effective processes with leaders, departments and sections.

«AFF's programme is highly rated by participants. It is perceived as being of high pedagogical and professional quality, and as offering practical relevance to our managers. This is largely due to the consultant team's outstanding level of competence.

«The AFF consultants have the highest level of competence, and we receive excellent service at every stage of the process. In addition, the programme receives positive feedback from the participants.

«AFF has shown an excellent ability to think innovatively and help us develop a programme at the cutting edge of the field.

OUR CUSTOMERS SAY …

DO YOU HAVE INSIGHT INTO YOUR ORGANISATION'S CHALLENGES AND POTENTIAL?

Knowledge-based developmentAFF's Leadership Survey reveals that 75% of leaders wish to understand how their behaviour affects others. AFF 360 provides leaders with clear and useful answers, and gives them a good starting point for developing their role as leader. When management teams are asked what makes the group successful, they answer that collaboration with other management teams is essential.

AFF's Management Team Profile not only gives the team's leader and members insight into their own behaviour and effectiveness, but also provides an opportunity to collect valuable feedback from their most important stakeholders.

At an organisational level, we offer approved work environment surveys that assess whether the organisation fulfills legal work environment requirements. In addition, the organisation receives a foundation for its improvement efforts. It is not enough to arrive at a simple number which reports how satisfied the employees are; organisations also need to know where the pressure is greatest, in order to prevent conflicts and environment related sick leave.

AFF Cultural Analysis measures workplace values and organisational culture. This can be useful when cultural issues potentially threaten change processes, or as a starting point for general organisational improvement. Alternatively, one can chart collaboration patterns through AFF Network Analysis.

AFF's Board Profile assists boards in their self-evaluation.

AFF ANALYSIS

AFF BOARD PROFILE

AFF MANAGEMENT TEAM DEVELOPMENT

AFF NETWORK ANALYSIS

AFF CULTURAL ANALYSIS

AFF WORK ENVIRONMENT

AFF 360

LEADERSHIP SURVEYS

We support our customers in adapting to and mastering present and future challenges The overriding vision behind AFF's Leadership Survey is to provide relevant knowledge and competence about leadership. The surveys in 1999, 2002 and 2011 mapped leaders' roles and work situation, and their views on the challenges that they and their organisations face.

In 2016, AFF's Leadership Survey will focus on innovation and the capacity for change. We are particularly interested in gaining knowledge about what role leadership plays in organisations' capacity for change and development. In addition to examining the significance of the contribution made by formal leaders, we will also study leadership in a broader sense, i.e., leadership that arises from initiatives taken and engagement shown by those who are subordinate to formal leaders. Current leadership literature refers to this as distributed leadership, or shared leadership.

How one's own behaviour affects others 75%

Better insight into handling conflicts 72%

Knowledge about leading change processes 72%

Further education in one's own field 55%

More insight into other cultures 28%

More international experience 28%

WHAT DEVELOPMENT NEEDS DO LEADERS SAY THEY HAVE?AFF's Leadership Survey, "Life as a Leader" (2013)

AFF MANAGEMENT TEAM DEVELOPMENT

What is the value of the management team’s work?AFF's development work increases the value of the management team’s contribution through strengthening collective performance and mutual goal orientation. In order to succeed with this, we always work with and through the leader. Based on the organisation's goals and the leader's intentions, we design a development process to custom-fit each individual management team. Well-functioning and effective management teams create added value.

NETWORK AND RELATIONSHIPS

ABILITY TO ACT AND IMPLEMENT

COMMUNICATION

STRATEGY AND GOALS

WORK PROCESSESNETWORK

RESULTS

CONTEXT

ADAPTEDDEVELOPMENT

PROCESS

NETWORK AND RELATIONSHIPS

ABILITY TO ACT AND IMPLEMENT

COMMUNICATION

STRATEGY AND GOALS

WORK PROCESSESNETWORK

RESULTS

CONTEXT

ADAPTEDDEVELOPMENT

PROCESS

STABILITY

FLEXIBILITY

INTERNAL ORIENTATION EXTERNAL ORIENTATION

COLLABORATE

COMPETE

CREATE

CONTROL

“CULTURE EATS STRATEGY FOR BREAKFAST”

CULTURAL DEVELOPMENT

Does the organisation’s culture support its strategic direction? Does the organisation's culture ensure that important tasks are shown priority? All organisations have their own distinctive characteristics. Some values are shared; these are the values that the organisation stands for as a group or community. To reach your goals, especially when involved in mergers and restructuring activities, it is essential to identify and develop culture and values. As a rule, when requirements and goals are changed, shared norms and values are challenged. In order to know where one is headed, it helps to know where one is at the present moment.

AFF offers methodology for surveying, analysing and developing culture. Culture that supports strategy is a powerful competitive advantage.

Cameron and Quinn (1999, 2013) "Competing Values Framework"

PRACTICAL INNOVATION

Innovation is the development and exploitation of new ideasWe support our customers in developing innovation processes. We help find their key needs and drivers for innovation. How can an organisation create a space for learning, creativity and experimentation? How can you increase an organisation's capacity to explore new opportunities? Innovation entails creating new ideas, new ways of working, and new products and services.

Cooperating with AFF results in good conditions for handling the risky business of innovation.

External orientation Leadership Innovation and learning

INNOVATION

Is about changes and results

Happens when people are motivated

Emerges in work environments that support experimentation and accept mistakes

Comes through a broad understanding of relevant user and customer needs and problems

Is done gradually

Provides extra value for everyone

THE COMPETENCE TRAPTHE CHANGE TRAP

INNOVATION ADMINISTRATIONLEADERSHIP

The challenge is to balance efficient operations and innovation

THE COMPETENCE TRAPTHE CHANGE TRAP

INNOVATION ADMINISTRATIONLEADERSHIP

CHANGE COMPETENCE

Many of AFF's customers experience a need to increase the organisation's capacity for change In a dynamic context, it can be challenging for organisations to adapt to changing market conditions and technological development. We work with leaders and staff in organisations in order to create a space for renewal, all the while safeguarding productivity. Our approach is holistic and thus simultaneously addresses issues of strategy, structure, collaboration and management. The development processes are carried out in a manner that ensures learning at every level in the organisation.

Do you wish to create motivation and commitment to change processes?We strengthen leaders' change competence through working on attitudes, principles and techniques that make it easier to choose more effective change strategies. We also support leaders through exploratory conversations, advising and coaching.

Hurst (2012) "The New Ecology of Leadership"

GENERATING VALUE THROUGH COLLABORATION AND CONFLICT TRANSFORMATION

Conflicts can be transformed from being a problem to becoming an important resource that increases creativity, innovation and the ability to make sound decisionsThe potential for conflict increases during organisational restructuring or when demanding strategic decisions are needed. It is a competitive advantage to generate value through collaboration and foster a constructive approach to dealing with conflict in these situations.

AFF is one of very few leadership consultancies able to combine conflict resolution with learning and cultural development work. Our starting point is that conflicts can be either constructive or destructive, depending on how they are handled. As the model illustrates, a conflict that has escalated to a high level before being addressed, will have a low potential for development and learning beyond resolving the issue itself. AFF has unique competence in assisting organisations in their resolution efforts, and in paving the way for creating learning processes so the organisation increases its competence in working with conflicts.

POTENTIAL LEARNING

CONFLICT ESCALATION

CO

NFL

ICT

LEV

EL

HIGH

LOW TIME

CONFLICT EXPLORING AND RESOLVING

LEARNING AT THE INDIVIDUAL AND ORGANISATIONAL LEVEL

DEVELOPING VALUE AND GENERATING COOPERATION CULTURE

THE RIPE POINT

AFF assists customers in achieving business-related results We design development processes that create new insight, build attitudes and lay a foundation for generating value, cooperation and better results.

AFF's fundamental belief is that wise leadership is needed in tough times. Wise leadership is developed in collaboration with others. Our leadership development programmes create an impact through an understanding of the organisation's needs, tailoring for the individual leader and a high quality development process. In the same way, our mentor programme can boost careers and create results, while simultaneously establishing unique leadership networks.

AFF is a long-term partner that contributes to development and knowledge sharing.

OUR DEVELOPMENT ACTIVITIES

Custom-made programmes in

partnership with international players

Man

agem

ent t

eam

dev

elop

men

t

Men

torin

gLeader coaching and advising

Open programmes Dialogu

e confere

nces

and w

orkshops

Support in implementing

strategy and change

Organisational design

and development

Leadership development

programmes Generating value, collaboration

and conflict handling

Knowledge sh

aring n

etwork

AFF / NHH further education

programmes that provide credits

WE ACCOMPANY OUR CUSTOMERS OUT INTO THE WORLDGlobal challenges and opportunities set the agenda

Our international network includes:

OUR OPEN PROGRAMMES ARE HIGHLY RANKED

THE SOLSTRAND PROGRAMME

AFF YOUNG LEADERS

AFF TEAM WORK AND LEADERSHIP

Open Enrolment

Open Enrolment

CONTACT US We would like to hear from you.

Telephone: (+47) 81 55 53 45 firmapost@aff.no

HEAD OFFICE Helleveien 30 5045 Bergen Norway

aff.no