enhancing the student experience through effective precepting

20
Welcome The National Cooperative Agreement on Clinical Workforce Development Presented by the the Community Health Center, Inc. & the National Nurse-Led Care Consortium WEBINAR 3: Enhancing the Student Experience Through Effective Precepting May 23, 2017

Upload: chc-connecticut

Post on 22-Jan-2018

131 views

Category:

Healthcare


0 download

TRANSCRIPT

Welcome

The National Cooperative Agreement on

Clinical Workforce Development

Presented by the

the Community Health Center, Inc.

& the National Nurse-Led Care Consortium

WEBINAR 3: Enhancing the Student Experience Through Effective

Precepting

May 23, 2017

Community Health Center, Inc.

Foundational Pillars

1. Clinical Excellence- fully Integrated teams, fully

integrated EMR, PCMH Level 3

2. Research & Development- CHC’s Weitzman Institute is

the home of formal research, quality improvement, and R&D

3. Training the Next Generation: Postgraduate training

programs for nurse practitioners and postdoctoral clinical

psychologists as well as training for all health professions

students

CHC Profile:•Founding Year - 1972

•200+ delivery sites

•140k patients

Learning Objectives:

1. Participants will describe two techniques to provide

constructive feedback to students.

2. Participants will identify how recruit and engage

preceptors at your health center.

3. Participants will identify two strategies to that can be

incorporated into evaluating a preceptor

Get the Most Out of Your Zoom Experience

• Send your questions using Q&A function in Zoom

• Look for our polling questions

• Recording and slides are available after the presentation on our website within

one week

• Upcoming webinars: Register at www.chc1.com/nca

Speakers

From Community Health Center, Inc.:

Anna Rogers, Director of the National Cooperative Agreement

Margaret Flinter, APRN, PhD, Senior Vice President and Clinical Director

Reema Mistry, MPH, Project Coordinator, National CooperativeAgreement

Kerry Bamrick, Senior Program Manager, Weitzman Institute

Mary Blankson- DNP, APRN, Chief Nursing Officer

Bruce Jamie Stevens, APRN, On-Site Behavior Health Director

Beth Dmowski- APRN, On-Site Medical Director

Dan Wilensky, MD, Physician

From El Rio Health Center:

Rajiv Modak, MD, Physician

From National Student Nurses Association:

Trisha Mims, MSN, MBA/HCM, Director of Program and Education

Preceptor Preparation:Taking it to the Next Level

Tips and tools for success

TRISH MIMS MSN, MBA , HCM, RN

DIREC TOR OF PROGRAM AND EDUCATION

NATIONAL STUDENT NURSES’ ASSOCIATION

What are Preceptors?

Preceptors are providers who serve as:

◦ Role models

◦ Educators

◦ Facilitators

◦ Evaluators

Preparation: Staff to Preceptor

• Preceptor training curriculums exist

• Curriculum helps to define role of preceptor as clinical instructor.

• Curriculum provides clarity on how to assist students with transition from classroom to to clinical environment.

• Goal: Develop preceptors who can translate knowledge, clinical proficiency, and professionalism to students.

Preceptor Concept

• Promotes success of students in clinical environment.

• Supports pipeline of students for recruitment as staff.

• Increases job satisfaction and promotes retention.

• Provides robust experience for student trainee.

Goal of Preceptor Curriculum Models

• Adaptable guidelines and structure for preceptor and student experience

• Training and resources for preceptor to effectively transition students from classroom to clinical environment.

• Ensures quality patient services, respect of organizational standards, and continuity of patient care in a cost-effective manner.

• Provides benchmarks and tools for preceptor to assess and develop knowledge, clinical proficiency, and professionalism and translate that to student.

Dedicated Education Sites (DES)

• Dedicated education site is emerging model of nursing education in Community Health Centers adapted from a hospital setting.

• Students partner with clinical staff for learning.

• Dedicated education site preceptor teaches and assesses clinical skills of student to ensure robust support system.

• Preceptor orientation designed to address skills critical for success.

• Challenges: development of face-to-face DES preceptor orientation and ongoing support through clinical semester.

Building a Culture of EducationOrganizational principles for success:

1. Student training is mission of health center.

2. Preceptor critical to mission.

3. Health center has defined student training infrastructure.

4. Preceptor curriculum core component program.

5. Collaborative partnership between health center and educational institution.

Building a Culture of Education

Organizational challenges:

• Time constraints, efficiency, effectiveness, oversite and communication

• Resources to build and execute training

• Shared responsibility and clear expectations between educational institution and health center

• Effectively incentivize preceptor

• Making the case for cost/benefit

Informal Process to Successful Program

CHC approached academic partner:

1. How can we provide students a better training experience?

2. How can we better support our preceptors?

3. How can we develop a more collaborative relationship?

Ultimately... How can we improve our student training program?

Informal Process to Successful Program

Informal Process:

• Preceptors agree to take students.

• Academic institution assigns students to preceptors.

• Informal, fragmented and resource intensive.

• Communication limited to the preceptor and student.

• Record keeping limited.

• Little support for preceptors and students.

• Lack of clarity of expectations and requirements.

Informal Process to Successful ProgramSuccessful Program:

• CHC developed clinical coordinator position.

• Student training requests directed to clinical coordinator.

• Educational institution applied for grants to support development of curriculum model for preceptors.

• Faculty content experts from school of nursing developed orientation program to prepare preceptors to meet unique needs of DES students

•Adjunct status given to preceptors through academic institution

Institutional Grant Awarded: SPADESETSU College of Nursing Awarded • Added clinical coordinator position at health

center• Orientation and introduction prior to start of

semester for both preceptor and student• Debrief between parties at end of clinical day• Built in consultation time with clinical

coordinator for Mid-Term• Compensation for time and preceptors• Adjunct status, CEUs, resources (computer,

books, etc.)

Hall, C., Diffenderfer, S., Stidham, A., Mullins, C. (2015). Student and preceptor advancement through a dedicated education site (SPADES): Playing the Cards Dealt in Advanced Nursing Education and Practice HRSA-16-070--ANEP Grant Proposal, College of Nursing, East Tennessee State University, Johnson City, Tennessee.

Thank you!

TRISH MIMS MSN, MBA, HCM, RN

Director of Program and Education

National Student Nurses’ Association

[email protected]

Speakers

From Community Health Center, Inc.:

Anna Rogers, Director of the National Cooperative Agreement

Margaret Flinter, APRN, PhD, Senior Vice President and Clinical Director

Reema Mistry, MPH, Project Coordinator, National CooperativeAgreement

Kerry Bamrick, Senior Program Manager, Weitzman Institute

Dan Wilensky, MD, Physician

Mary Blankson- DNP, APRN, Chief Nursing Officer

Bruce Jamie Stevens, APRN, On-Site Behavior Health Director

Elizabeth Dmowski- APRN, On-Site Medical Director

From El Rio Health Center:

Rajiv Modak, MD, Physician

From National Student Nurses Association:

Trisha Mims, MSN, MBA/HCM, Director of Program and Education

Reminders

Complete our survey!

Sign up at www.chc1.com/NCA