Enhancing the Power of MOTOTRBO SL Radios.

TELDIO HOSPITALITY SOLUTION

TELDIO APPLICATIONS

Fiveapplications

running simultaneously

on one radio

VALUE-ADDED BENEFITS

Guest SatisfactionCustomer Service

Facilities ManagementOperational EfficiencyCost Savings

Employee and Guest SafetyWell-Equipped Mobile Worker

HOSPITALITY

Guest Satisfaction Facilities Management Employee and Guest Safety

GUEST SATISFACTION

Advanced Telephony Interconnect

Alarm Management & Notification

PBX Integration for Seamless Connectivity

Call supplier from radio

Front Desk Relaying Guest Request

Twin desk phone and radio

Call kitchen services

Guest dialing into radios for requests

Guest Satisfaction Facilities Management Employee and Guest Safety

GUEST SATISFACTION

Advanced Telephony Interconnect

Alarm Management & Notification

PBX Integration for Seamless Connectivity

“With the old way, it took 10 minutes to

reach house keeping. With

MOTOTRBO and RBX, the process is rolling within 30 seconds. A couple

of minutes can make all the difference to the guest waiting.”

[ [

—Steve McGuire, Director of engineering for the JW Marriott San Antonio

Guest Satisfaction Facilities Management Employee and Guest Safety

GUEST SATISFACTIONDecrease Response Times and Increase Reliability

Advanced Telephony Interconnect

Alarm Management & Notification

Customer Request

Task Notification

Service response

Ticket Tracking

Guest Satisfaction Facilities Management Employee and Guest Safety

GUEST SATISFACTION

Advanced Telephony Interconnect

Alarm Management & Notification

Streamline Communication for Rapid Customer Service

“This system gives me full assurance that when a

task needs to be completed, someone has taken responsibility and completed the job. My

team is more effective, can perform more tasks and I have peace of mind

that the job is getting done.”

[ [

— Susan Harper, Staff Supervisor Grand Hyatt Hotel

Guest Satisfaction Facilities Management Employee and Guest Safety

FACILITIES MANAGEMENT

Dispatch, Manage, Track and Notify

Fire

Door

Refrigeration

Alarm Management & Notification

Advanced Telephony Interconnect

Guest Satisfaction Facilities Management Employee and Guest Safety

FACILITIES MANAGEMENT

Alarm Management & Notification

What Does That Mean?

Immediately notify staff of new tasks on their mobile device

Intelligently allocate tasks based on work schedules, required competency and

location/proximity

Access reports of open, in progress and completed tasks

1

2

3

Advanced Telephony Interconnect

Guest Satisfaction Facilities Management Employee and Guest Safety

FACILITIES MANAGEMENT

Efficient Inter-departmental CommunicationsAlarm

Management & Notification

Security GuardHousekeepingMaintenance

Advanced Telephony Interconnect

Phone to talkgroup conversationsEx: Hotel Staff Member notices a leak in room 534 and calls the maintenance talkgroup for immediate response

Radio to telephony connectivityEx: Maintenance placing a call to a supplier when fixing an asset

Guest Satisfaction Facilities Management Employee and Guest Safety

EMPLOYEE AND GUEST SAFETY

Enable Workers to Stay ConnectedAdvanced Telephony Interconnect

Alarm Management & Notification

Man Down Notifier

Centralized Lone Worker

Dial 911 directly Notify of emergency

Connect to Security

Guest Satisfaction Facilities Management Employee and Guest Safety

EMPLOYEE AND GUEST SAFETY

Emergency Call Box IntegrationAdvanced Telephony Interconnect

Alarm Management & Notification

Man Down Notifier

Centralized Lone Worker

Guest Satisfaction Facilities Management Employee and Guest Safety

EMPLOYEE AND GUEST SAFETY

Advanced Telephony Interconnect

Alarm Management & Notification

Man Down Notifier

Centralized Lone Worker

Provide Emergency Call Buttons to Employees and Guests

Guest Satisfaction Facilities Management Employee and Guest Safety

Maintenance Crew Security Guard

Green Keeper

EMPLOYEE AND GUEST SAFETY

Advanced Telephony Interconnect

Alarm Management & Notification

Man Down Notifier

Centralized Lone Worker

Ensure Lone Workers are Always Monitored

“Our green keeper broke his pelvis when his golf cark flipped. He was unable

to reach his radio and it took

several hours before he was

located and treated.”

[ [—Dylan Matthews,

CEO of Celtic Manor Resort

HOSPITALITY SOLUTIONSample Hospitality Solution Architecture

HOSPITALITY BUNDLES

PBX Integration

Work Ticket Management Integration

Fire Alarm Integration

Other Alarms- Elevator Alarm Integration- Access Control Monitoring- Freezer Monitoring- HVAC Monitoring

Lone Worker Monitoring

Facilities Management Radio

HOSPITALITY BUNDLES

MaintenanceRadio

SecurityRadio

HousekeepingRadio

CASE STUDY

Increase employee and guest safety, decrease response times and save

$100K in annual cost savings

JW Marriott San Antonio Resort Texas, USA

Company Profile

Largest J.W. Marriott resort in Texas1000 rooms, 140,000sq. Ft. of convention hall space, 6 acre water park, 700 acre preserve and 36 hole TPC golf course

Problem JW Marriott Hill Country Resort wanted to ensure that its new flagship property exceeded high standards for guest satisfaction, all while lowering operational costs by eliminating cell phones

Solution 400 MOTOTRBO XPR6550 radios in Capacity Plus mode

Teldio’s RBX +Plus allows advanced radio to phone interconnect and empowers two-way radios with additional functionality

CASE STUDY

Enhance initial communication investment and gain significant

cost savings

Grand Hyatt Melbourne HotelMelbourne, Australia

Company Profile

The Grand Hyatt Hotel in Melbourne is 33 stories high, has 547 rooms, luxury five star suites, conference facilities and a health center. The hotel is supported by over 120 staff

Problem Hyatt’s Management team wanted to maximize its communication investment by automatically linking resource management and safety services to employee radios, pagers and mobile phones

Solution Alarm Control System (ACS) configured to interpret alarms from the Resource and Building Management systems using a single interface and automatically notify appropriate personnel

CONTACT USByron Martineau

CAM, Canadabmartineau@teldio.com

1 (613) 271-5980 x 1718