Enhancing Partnerships in the PacificEnhancing Partnerships in the Pacific

Mr Tim Abberton

Airport ServicesSafety ManagerAirservices Australia

5th April 2005

Mr Tim Abberton

Airport ServicesSafety ManagerAirservices Australia

5th April 2005

Template Last Updated: 24 February 2005

Introducing Airservices AustraliaIntroducing Airservices Australia

Safety is our number one priority

Air traffic corporation with a strong safety culture

Australian Federal Government is our shareholder

Provide airspace and airside services on a commercial basis

National service provider for Australia

• 3,000 staff, AUD$600m p.a.

• Control 11% of the world area

• 3.8 million aircraft movements p.a.

Growing our business in the Pacific and elsewhere

• Government mandate September 2003

Two broad categories - airspace and airside

• Tower air traffic control

• Airspace management

• Crash Fire rescue

• Infrastructure support

Services we provideServices we provide

Safety is our number one priority

Airservices Australia’s Air Traffic Control TowersAirservices Australia’s Air Traffic Control Towers

ParafieldAdelaide

Launceston

Hobart

MelbourneAvalonEssendonMoorabbin

SydneyBankstownCamden

Alice Springs

Canberra

CoolangattaBrisbane

Rockhampton

Mackay

Cairns

Albury

Hamilton Island

MaroochydoreArcherfield

Coffs HarbourTamworth

JandakotPerth

Comparison of Australia to the USAComparison of Australia to the USA

AustralianAirspace

Honiara High level Airspace (under Contract)

Our full international footprintOur full international footprint

South Africa,

Fiji, Solomon Islands, Nauru,

Kiribati, Samoa,

NZ

Australia

PNGIndonesia

Singapore

VietnamIndiaMiddle

East

ChinaUSA

ThailandSri Lanka

Philippines

Sweden

Mauritius

NepalTaiwan

United KingdomCanada

Market ActivityMarket Activity

Equator

AustralianAirspace

Honiara High level Airspace (under Contract)

Airservices Australia in the PacificAirservices Australia in the Pacific

Approx 5000NM

Hawaii (3 Control Towers)

Guam & Saipan (2 Control Towers)

Nauru High Level Airspace (under Contract)

Platform of our strategic direction

• To be the preferred global partner for air traffic and related aviation services

Partnership focus in four areas

• Air Navigation Service Providers

• Customers (airlines, air transport operators, other contract customers)

• Airport owners and operators

• Other leading suppliers in the aviation market

CANSO recognised effectiveness of strategy (2003)

• Strategic Partnering Charter - centrepiece for strong partnerships

Partnership is our way of businessPartnership is our way of business

• Shared understanding of the future

• Strong level of trust between partners

• Commitment to work together to improve operations

• Good understanding of each others business

• Regular communication

• Regular measurement of performance

Characteristics of a strong partnershipCharacteristics of a strong partnership

Company incorporated in the United States

Wholly owned by Airservices Australia

Workforce of US citizens

Board with a mix of Australian and US experience

Established to manage the Federal Contract Towers Operations in the Western Pacific

Represents our most recent step in establishing partnerships in the region

Airservices Pacific Inc. – Where does it fit?Airservices Pacific Inc. – Where does it fit?

Airservices Pacific – enhancing partnerships in the regionAirservices Pacific – enhancing partnerships in the region

Early days – coming up to 90 days of operations

• Transition focus – first 60 days

• Operations Review – next 30 days

• Partnership focus – within first 6 months

• Objective – a strong collaborative business model

• Staff and management – just culture

• Customers + stakeholders

– Federal Aviation Administration – regional + HQ focus

– Airport Operators

– ‘Flying’ customers

Strategic Partnering Charters

Why choose Strategic Partnering Charters?Why choose Strategic Partnering Charters?

Gives you structure to work with customers + stakeholders

• Sets a course of action (including prioritising issues)

• Helps you develop a shared vision for the future

• Moves away from adversarial relationships

• Allows you to measure progress easily/regularly

• Helps you integrate customer issues into your business planning

Strategic Partnering Charters are operating in Australia and are emerging in the Pacific

• Australian examples – Qantas, Emirates, Sydney Airport, Brisbane Airport

QuestionsQuestions

Mr Tim Abberton

Airport ServicesSafety ManagerAirservices Australia

5th April 2005

Mr Tim Abberton

Airport ServicesSafety ManagerAirservices Australia

5th April 2005

Template Last Updated: 24 February 2005